Likelihood to Recommend
We have a hybrid environment for a few departments so we use ActivTrak to track their productivity on their work-from-home days and it provides a clear analysis between the productive vs non-productive times during their work days. We have less than 10 people that we monitor so I'm not sure how well-suited the system is or if there are any better options for larger companies. It certainly suits our needs though.
Read full review
Splunk User Behavior Analytics application is necessary when any company wants to capture the threat based on user behavior instead of just counting the number of occurrences of particular event. With Splunk UBA, we can analyse number of anomalies captured and which in turn creating threats which are nearly true positive.
Read full review Pros Detailed listings of actions at times. done by the second in many cases, very useful. the productive/unproductive listings allow managers at a glance to see their employees use of time Snapshots ( when properly utilized) are very helpful in troubleshooting, strange, occurrences, as well as they're used by Human resources. The IT help desk is very efficient. log in to your portal, bottom right, and in minutes your talking to someone. Read full review Monitor and troubleshoot for any system errors. Get the insights on application data sets and do some predictive analysis. Read full review Cons Automatic time zones using the time zone of the device, to remove the constant need to change time zone per report. Would be useful if you could define websites/applications directly from the top websites/application page instead of being redirected. There have been problems with the monitoring application showing as not installed or detected on a machine that has it installed which is fixed by uninstalling and reinstalling the software. However, it is hard to identify user machines that have stopped working. We used to receive emails about PCs that have stopped reporting but not anymore. Read full review Performance-wise, it can be improved. Queries take a long time. Dataset exploration - More data visualization charts can be added. Read full review Likelihood to Renew
We are in agreement that the tool is very handy as a security companion. The system collects and retain relevant historical data to be queried when you desire e.g. in security reviews once a week.
Read full review Usability
ActivTrak is a great product that just keeps growing. Having used it for quite some time, we have been able to see ActivTrak grow and evolve as a product. The ActivTrak webinars are also helpful to get to know and learn the product. ActivTrak really just works with little effort needed after the initial installation
Read full review Reliability and Availability
It's never been down.
Read full review Performance
Have not received any issues with Activtrak's performance in regard to loading pages, reports, or other systems.
Read full review Support Rating
Support is always fast and the agents are ready at all times to help when an issue arises, if the tier 1 agent isn't able to provide a solution to the issue they're asked about they quickly escalate the issue to tier 2 or 3 to ensure that the appropriate support is given to the issue at hand to have it quickly solved. No issue we've had so far has taken more than two days to be solved.
Read full review Implementation Rating
There should be a way to automatically implement the system without giving users the opportunity to accept or deny the program on their computers.
Read full review Alternatives Considered
Systrak was purchased as an application performance monitoring system but it's usage morphed into user activity tracking once the pandemic hit and everyone went home to work. Even though it did provide a good bit of data about user activities, the data collection was on the client and was not accessible if the client machine was not on and connected to a network. The agent was also not as stable at ActivTrak so there were frequently large gaps of time in the user reports which was not accounted for. This made the system unusable for employee consultations and HR activities.
Read full review
Easier we were using
on heavy forwarder on which all the add-on were installed and were using
with respect to search head and indexers stack. And with
Security premium app, we were relying on correlation rules which were throwing more number of false positive but after implementing Splunk UBA, we are now getting real-time true positive threat or incidents.
Read full review Scalability
The product's overall scalability is good as our team grows. We would like to see updates to meet market demands.
Read full review Return on Investment Defensive capabilities immediately avoided data exfiltration from an outgoing employee. Trends for underperforming or underdeveloping users can be spotted, analyzed by managers, and used within their overall development management to help staff reach their best potential. Costing for targeted use is relatively low and therefore a "no brainer." Read full review Fewer team members to work on real threats. Less time required to deal with real incidents. Easy to implement across the network. Read full review ScreenShots