What users are saying about
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Top Rated
147 Ratings
5 Ratings

ActivTrak

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Top Rated
147 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.3 out of 100
5 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.8 out of 100

Feature Set Ratings

    Workforce Analytics

    7.8

    ActivTrak

    78%

    Teramind

    Feature Set Not Supported
    N/A
    ActivTrak ranks higher in 6/6 features

    Automated data collection

    8.5
    85%
    103 Ratings
    N/A
    0 Ratings

    Data analysis

    7.9
    79%
    103 Ratings
    N/A
    0 Ratings

    Benchmarking

    7.5
    75%
    73 Ratings
    N/A
    0 Ratings

    Pre-built content

    7.7
    77%
    93 Ratings
    N/A
    0 Ratings

    Data management

    7.6
    76%
    95 Ratings
    N/A
    0 Ratings

    Self-service insights

    7.8
    78%
    90 Ratings
    N/A
    0 Ratings

    Attribute Ratings

    • ActivTrak is rated higher in 2 areas: Usability, Support Rating
    • Teramind is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    8.2

    ActivTrak

    82%
    109 Ratings
    9.0

    Teramind

    90%
    4 Ratings

    Likelihood to Renew

    9.6

    ActivTrak

    96%
    3 Ratings

    Teramind

    N/A
    0 Ratings

    Usability

    9.5

    ActivTrak

    95%
    29 Ratings
    9.1

    Teramind

    91%
    1 Rating

    Availability

    8.2

    ActivTrak

    82%
    1 Rating

    Teramind

    N/A
    0 Ratings

    Performance

    7.3

    ActivTrak

    73%
    1 Rating

    Teramind

    N/A
    0 Ratings

    Support Rating

    9.5

    ActivTrak

    95%
    27 Ratings
    8.2

    Teramind

    82%
    1 Rating

    Implementation Rating

    9.1

    ActivTrak

    91%
    1 Rating

    Teramind

    N/A
    0 Ratings

    Configurability

    8.2

    ActivTrak

    82%
    1 Rating

    Teramind

    N/A
    0 Ratings

    Vendor post-sale

    8.2

    ActivTrak

    82%
    1 Rating

    Teramind

    N/A
    0 Ratings

    Vendor pre-sale

    8.2

    ActivTrak

    82%
    1 Rating

    Teramind

    N/A
    0 Ratings

    Likelihood to Recommend

    ActivTrak

    ActivTrak is well suited to for the reasons that we wanted a monitoring software solution implemented. It allows us to manage the performance of our overseas offices and those who are working from home, where they do not have the direct management from their Line Manager. The biggest issue for us is, as we have numerous offices in different countries, having to constantly change the time zone to each one before running the reports is time consuming and an annoyance if you forget to change it, as you then have to rerun the report.
    Read full review

    Teramind

    Easy to use and to install this great solution and it is very easy to remotely monitor all our employees activities and get reports on what they are doing and what applications are being used and doesn't make users computer slow and that they never notice when they are being monitored.
    Read full review

    Pros

    ActivTrak

    • Detailed listings of actions at times. done by the second in many cases, very useful.
    • the productive/unproductive listings allow managers at a glance to see their employees use of time
    • Snapshots ( when properly utilized) are very helpful in troubleshooting, strange, occurrences, as well as they're used by Human resources.
    • The IT help desk is very efficient. log in to your portal, bottom right, and in minutes your talking to someone.
    Read full review

    Teramind

    • User activity monitoring.
    • Insider threat detection.
    • Clipboard monitoring.
    Read full review

    Cons

    ActivTrak

    • Rollout through Group Policy could be a little smoother.
    • Alarms for when an employee has been inactive for a specified amount of time.
    • Alert for computers that no longer are active.
    • More streamlined integration with identifying computers and users.
    • More specific breakdowns of classifications, ie - the ability to say Facebook for business is Productive, but scrolling feeds and watching videos is unproductive.
    • Classifications to more easily auto-classify e-commerce hubs and portals.
    Read full review

    Teramind

    • Sometimes it constantly gets disconnected.
    • It creates duplicate each time i try to log on a different device.
    • With antivirus in place it may be hard to install because it always flag it as a virus.
    Read full review

    Pricing Details

    ActivTrak

    Starting Price

    $0 user/month

    Editions & Modules

    ActivTrak editions and modules pricing
    EditionModules
    Free$0.001
    Advanced$10.002
    Premium$17.003

    Footnotes

    1. user/month
    2. user/month billed annually
    3. user/month billed annually

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Get pricing

    Teramind

    Starting Price

    $0

    Editions & Modules

    Teramind editions and modules pricing
    EditionModules
    Teramind Starter$5.001
    Teramind UAM (User Activity Monitoring)$10.422
    Teramind DLP (Data Loss Prevention)$12.503
    Teramind Android AppFree4
    Teramind Starter$5.005
    Teramind UAM (User Activity Monitoring)$10.426
    Teramind DLP (Data Loss Prevention)$10.427
    Teramind Android AppFree8

    Footnotes

    1. per endpoint/per month
    2. per endpoint/per month
    3. per endpoint/per month
    4. none
    5. per endpoint/per month
    6. per endpoint/per month
    7. per endpoint/per month
    8. none

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    - Annual pricing available witn discount (2 months free). - Volume discount available.

    Likelihood to Renew

    ActivTrak

    We are in agreement that the tool is very handy as a security companion. The system collects and retain relevant historical data to be queried when you desire e.g. in security reviews once a week.
    Read full review

    Teramind

    No answers on this topic

    Usability

    ActivTrak

    ActivTrak is a great product that just keeps growing. Having used it for quite some time, we have been able to see ActivTrak grow and evolve as a product. The ActivTrak webinars are also helpful to get to know and learn the product. ActivTrak really just works with little effort needed after the initial installation
    Read full review

    Teramind

    Very easy to use--as all pieces of software, you get out what you put in. Even with just the base features, which can be implemented within an hour, you'll be able to get great value from this software.
    Read full review

    Reliability and Availability

    ActivTrak

    It's never been down.
    Read full review

    Teramind

    No answers on this topic

    Performance

    ActivTrak

    Some reports are a little slow to load based on the size of record sets returned.
    Read full review

    Teramind

    No answers on this topic

    Support Rating

    ActivTrak

    Support is always fast and the agents are ready at all times to help when an issue arises, if the tier 1 agent isn't able to provide a solution to the issue they're asked about they quickly escalate the issue to tier 2 or 3 to ensure that the appropriate support is given to the issue at hand to have it quickly solved. No issue we've had so far has taken more than two days to be solved.
    Read full review

    Teramind

    They've got live chat support right on their dashboard, which usually responds within minutes.
    Read full review

    Implementation Rating

    ActivTrak

    IT was as easy as pushing the agent out to the machines that needed to be tracked.
    Read full review

    Teramind

    No answers on this topic

    Alternatives Considered

    ActivTrak

    We were using Currentware and Webspy from Vantage. Neither product could track daily usage in a detailed way ActivTrak can. Also, web spy could only track in-house users whereas ActivTrak can track work from home users. Using Active Trak we were about to combine the features of both software packages into one.
    Read full review

    Teramind

    Teramind is easy simple easy to navigate through with and intuitive and powerful user interface offering dashboard rich features and excellent video and screen recording and being able to hind log out access which makes it the smart monitoring tool than any other products. Teramind can be used from anywhere both in app and web based.
    Read full review

    Return on Investment

    ActivTrak

    • Defensive capabilities immediately avoided data exfiltration from an outgoing employee.
    • Trends for underperforming or underdeveloping users can be spotted, analyzed by managers, and used within their overall development management to help staff reach their best potential.
    • Costing for targeted use is relatively low and therefore a "no brainer."
    Read full review

    Teramind

    • Its automation block emails containing sensitive information and prevention to use of external drives.
    • Powerful rule engine which allows [the] creation of rules and policies to easily address data loss and prevention needs.
    • DLP Monitor every action that that a user makes.
    Read full review

    Screenshots

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