What users are saying about
13 Ratings
1 Ratings
13 Ratings
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Score 8.5 out of 101
1 Ratings
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Score 8 out of 101

Likelihood to Recommend

Acumatica 5.0

Fairly easy and intuitive user interface with common features throughout the platform makes it easy to train users new to the system. However, it requires a lot of dev customization with limited features that a power user/administrator can manipulate. Doesn't provide a very customized experience to the individual user. Seems that the best scenario is for companies that will use implementation and customization services to maximize the features of Acumatica.
No photo available

Orderwave

If you manage orders of physical goods, Orderwave works just fine! They integrate with many e-comm platforms and are generally well-suited to those who sell products on their site, who want to send automated order receipts and confirmation emails, and for accounting purposes to tally up total sales (including taxes, shipping costs, etc.). The fact that they also integrate with our email platform makes it extra useful so I can really hone in on segmentation and order history. That's pretty invaluable to me, as an email marketer. If you don't sell goods, I can't see it being appropriate
Steffany Winkelmann profile photo

Feature Rating Comparison

Payroll Management

Acumatica 5.0
7.5
Orderwave
Pay calculation
Acumatica 5.0
7.0
Orderwave
Benefit plan administration
Acumatica 5.0
7.0
Orderwave
Direct deposit files
Acumatica 5.0
8.0
Orderwave
Salary revision and increment management
Acumatica 5.0
8.0
Orderwave
Reimbursement management
Acumatica 5.0
7.5
Orderwave

Customization

Acumatica 5.0
5.6
Orderwave
API for custom integration
Acumatica 5.0
5.7
Orderwave
Plug-ins
Acumatica 5.0
5.5
Orderwave

Security

Acumatica 5.0
8.6
Orderwave
Single sign-on capability
Acumatica 5.0
9.0
Orderwave
Role-based user permissions
Acumatica 5.0
8.3
Orderwave

Reporting & Analytics

Acumatica 5.0
7.9
Orderwave
Dashboards
Acumatica 5.0
7.6
Orderwave
Standard reports
Acumatica 5.0
7.8
Orderwave
Custom reports
Acumatica 5.0
8.2
Orderwave

General Ledger and Configurable Accounting

Acumatica 5.0
7.9
Orderwave
Accounts payable
Acumatica 5.0
8.3
Orderwave
Accounts receivable
Acumatica 5.0
7.6
Orderwave
Global Financial Support
Acumatica 5.0
7.5
Orderwave
Primary and Secondary Ledgers
Acumatica 5.0
8.0
Orderwave
Intercompany Accounting
Acumatica 5.0
8.2
Orderwave
Localizations
Acumatica 5.0
8.0
Orderwave
Journals and Reconciliations
Acumatica 5.0
7.9
Orderwave
Enterprise Accounting
Acumatica 5.0
8.0
Orderwave
Configurable Accounting
Acumatica 5.0
8.0
Orderwave
Centralized Rules Framework
Acumatica 5.0
8.0
Orderwave
Standardized Processes
Acumatica 5.0
7.6
Orderwave

Inventory Management

Acumatica 5.0
8.4
Orderwave
Inventory tracking
Acumatica 5.0
9.0
Orderwave
Automatic reordering
Acumatica 5.0
8.0
Orderwave
Location management
Acumatica 5.0
8.7
Orderwave
Manufacturing module
Acumatica 5.0
8.0
Orderwave

Order Management

Acumatica 5.0
7.9
Orderwave
Pricing
Acumatica 5.0
7.9
Orderwave
Order entry
Acumatica 5.0
8.2
Orderwave
Credit card processing
Acumatica 5.0
8.0
Orderwave
Cost of goods sold
Acumatica 5.0
8.0
Orderwave
Order Orchestration
Acumatica 5.0
7.5
Orderwave
End-to-end order visibility
Acumatica 5.0
7.9
Orderwave
Order exception Resolution
Acumatica 5.0
8.0
Orderwave

Subledger and Financial Process

Acumatica 5.0
7.8
Orderwave
Automated Invoice Processing
Acumatica 5.0
7.0
Orderwave
Shared Services Payments
Acumatica 5.0
9.0
Orderwave
Billings Management
Acumatica 5.0
7.0
Orderwave
Customer Receipt Applications
Acumatica 5.0
8.0
Orderwave
Customer Collections
Acumatica 5.0
7.7
Orderwave
Revenue Recognition
Acumatica 5.0
8.0
Orderwave
Cash Management
Acumatica 5.0
7.8
Orderwave
Asset Management
Acumatica 5.0
9.0
Orderwave
Travel & Expense Management
Acumatica 5.0
7.5
Orderwave
Budgetary Control & Encumbrance Accounting
Acumatica 5.0
7.5
Orderwave
Period Close
Acumatica 5.0
7.7
Orderwave
Transactions Tax
Acumatica 5.0
7.5
Orderwave
Subledger Reconciliations
Acumatica 5.0
8.0
Orderwave
3rd Party Accounting Systems
Acumatica 5.0
7.0
Orderwave

Project Financial Management

Acumatica 5.0
7.9
Orderwave
Budgeting and Forecasting
Acumatica 5.0
7.5
Orderwave
Project Costing
Acumatica 5.0
7.5
Orderwave
Cost Capture
Acumatica 5.0
7.5
Orderwave
Capital Project Management
Acumatica 5.0
8.0
Orderwave
Customer Invoicing
Acumatica 5.0
8.0
Orderwave
Customer Contract Compliance
Acumatica 5.0
7.0
Orderwave
Project Revenue Recognition
Acumatica 5.0
7.5
Orderwave
Project Financial Performance Analysis
Acumatica 5.0
8.0
Orderwave
Project Financials Dashboard
Acumatica 5.0
9.0
Orderwave
Real-time Financial Reporting
Acumatica 5.0
9.0
Orderwave
Embedded Business Intelligence
Acumatica 5.0
8.0
Orderwave
Project Planning Collaboration
Acumatica 5.0
8.0
Orderwave

Project Execution Management

Acumatica 5.0
8.0
Orderwave
Project Planning and Scheduling
Acumatica 5.0
8.0
Orderwave
Project Manager Dashboard
Acumatica 5.0
8.0
Orderwave
Resource Manager Dashboard
Acumatica 5.0
8.0
Orderwave
Task Insight for Project Managers
Acumatica 5.0
8.0
Orderwave
Team Member Task Collaboration
Acumatica 5.0
7.0
Orderwave
Talent Profiles
Acumatica 5.0
9.0
Orderwave
Real-Time Project Reporting
Acumatica 5.0
8.0
Orderwave

Grants Management

Acumatica 5.0
7.8
Orderwave
Award Lifecycle Management
Acumatica 5.0
7.0
Orderwave
Spending Control
Acumatica 5.0
8.0
Orderwave
Indirect Cost Management
Acumatica 5.0
8.0
Orderwave
Billing
Acumatica 5.0
8.0
Orderwave

Procurement

Acumatica 5.0
7.9
Orderwave
Sourcing Team Collaboration
Acumatica 5.0
8.0
Orderwave
Sourcing Analysis
Acumatica 5.0
8.0
Orderwave
Bids Analyzed and Compared
Acumatica 5.0
8.0
Orderwave
Catalog Shopping E-Commerce for Employees
Acumatica 5.0
7.0
Orderwave
Invoice Automated Matching
Acumatica 5.0
7.0
Orderwave
Requisitions-to-Purchase Orders Integrated
Acumatica 5.0
9.0
Orderwave
Supplier Assessment
Acumatica 5.0
8.0
Orderwave
Supplier Management
Acumatica 5.0
9.0
Orderwave
Supplier Portal
Acumatica 5.0
7.0
Orderwave

Logistics

Acumatica 5.0
7.8
Orderwave
Transportation Planning and Optimization
Acumatica 5.0
7.0
Orderwave
Transportation Sourcing Management
Acumatica 5.0
7.0
Orderwave
Trade Management
Acumatica 5.0
8.0
Orderwave
Customs Entry Management
Acumatica 5.0
8.0
Orderwave
Customs Document Management
Acumatica 5.0
8.0
Orderwave
Customs Document Collaboration
Acumatica 5.0
8.0
Orderwave
Fulfillment Management
Acumatica 5.0
8.0
Orderwave
Inventory Visibility
Acumatica 5.0
8.0
Orderwave

Manufacturing

Acumatica 5.0
7.2
Orderwave
Production Process Design
Acumatica 5.0
7.0
Orderwave
Supply Chain Business Flows
Acumatica 5.0
7.0
Orderwave
Production Management
Acumatica 5.0
8.0
Orderwave
Configuration Management
Acumatica 5.0
7.0
Orderwave
Manufacturing Costs
Acumatica 5.0
7.0
Orderwave

Supply Chain

Acumatica 5.0
8.0
Orderwave
Forecasting
Acumatica 5.0
8.0
Orderwave
Inventory Planning
Acumatica 5.0
8.0
Orderwave
Multi-tier Supply Chain Planning
Acumatica 5.0
8.0
Orderwave

Product Lifecycle Management

Acumatica 5.0
8.0
Orderwave
Proposal Management
Acumatica 5.0
8.0
Orderwave
Product Master Data Management
Acumatica 5.0
9.0
Orderwave
Vendor Portal
Acumatica 5.0
7.0
Orderwave
Project Portfolio Management
Acumatica 5.0
8.0
Orderwave

Pros

Acumatica 5.0

  • Expense reporting: Available both on the desktop and app versions, it has allowed our team members to reduce almost all paper in the expense reporting process, streamline approvals, and reduced time from submission to final payment.
  • CRM: Managing customer information in a single place, accessible to all. Connecting customer accounts to opportunities allow us to quickly see the overall value of an account from past, current and future opportunities.
  • Financial: Drill downs in reporting allows quick and easy access to address questions on individual transactions affecting financial performance. Drill downs are also protected by permissions and roles to ensure people only have access to information relevant to them.
No photo available

Orderwave

  • Order management is clearly important when you run an e-commerce platform. As I can only speak from a marketing perspective (not business intelligence or finance), please know I may be limited in what I know/share. It's seriously a ridiculously useful piece of software. Anyhow. Orderwave allows me to pull in order information into Listrak, our ESP (email service provider). With this information, I can segment on SO many levels such as order total, number of orders, date of last (or all) purchase(s), what was purchased, over what period of time X items were purchased.... the options are limitless.
  • Because I do a lot of testing with my emails - testing the whole customer experience from receiving an email to completing an order - I need the ability to review order information (name, address, items purchased, S&H info, tax info, etc. etc.). While our admin manages all the customization of that order receipt, I'm able to quickly make any changes necessary in the back end, like if I'm seeing a pricing discrepancy between what is advertised on our site and what the final order purchase was (usually due to the way we set up a bundle product and not an issue with the platform).
  • It's really, really easy to see if we have available inventory of select SKUs that we are about to promote. It also gives me an idea if there is an issue with syncing between SAP and Orderwave, or Orderwave and Magento (our e-comm platform).
Steffany Winkelmann profile photo

Cons

Acumatica 5.0

  • Email integration: Horribly clunky, requires users to share email password with Acumatica to allow use of outbound emails. Should be using a more secure method like access tokens.
  • Expense approval process: Once expense claims are approved, approvers (depending on role) can no longer see the approved/denied claims. Denial of claims requires a manual email/call to submitter instructing them to correct and resubmit the claim.
  • CRM: Allow for tracking of cases by the opportunity in addition to business accounts. This would allow for more accurate tracking of issues related to specific opportunities.
No photo available

Orderwave

  • I'm not the biggest fan of their email platform, but it does exactly what it needs to do... I just like drag & drop email builders. In addition, I've found that at times the code editor doesn't expand very large, so I often have to copy & paste into a separate code editor (such as Sublime Text) to edit a few lines of code. While the WYSIWYG editor opens in a new window allowing it to more easily expand, I don't get that with the code editor (at least not in Chrome on Mac).
  • Support documentation is still a little difficult to manage, but I have noticed truly significant improvements and am more easily able to find the things I need. Our AM is able to help me when I can't find something, which is a big help. I'm sure in time it will improve more.
  • The overall look and feel feels old. Like the email platform, it does exactly what it needs to do and it does it well without issue. But the innards feel like Windows XP in 2018. The walls are sturdy and supportive; it just needs a new coat of paint. :)
Steffany Winkelmann profile photo

Likelihood to Renew

Acumatica 5.0

Acumatica 5.0 9.0
Based on 1 answer
It is very customisable and good value for money. It is also scalable for the future. The CRM and ecommerce integtration are the main downsides.
Justin Leflaive profile photo

Orderwave

No score
No answers yet
No answers on this topic

Alternatives Considered

Acumatica 5.0

I liked the flexibility of Salesforce and the ability to customize look and feel with minimal development involvement. Email integration was smooth and seamless. However, Acumatica's ability to customize certain business processes to meet our particular day to day operational needs and account based fee as opposed to user based fees made it a better option for our organization.
No photo available

Orderwave

I wasn't involved in the purchasing decision of Orderwave, but I am familiar with IBM Order Management (used in the past) and much prefer Orderwave. It's cleaner and the information I need is more direct an apparent. Despite it's 'old' look, it's far more effective and far easier to use. I need easy. My day is spent between 10+ applications and if something isn't easy to use, I just won't use it. Orderwave lets me do my job well
Steffany Winkelmann profile photo

Return on Investment

Acumatica 5.0

  • Better communication and collaboration on customer accounts through the CRM.
  • Improved month-end close time and more up to date financial information.
  • Slow to implement has been frustrating for the team and has been more expensive than anticipated.
No photo available

Orderwave

  • It has really helped us with business intelligence and gathering more information on who our customers are, what they have (or haven't) purchased, and how we can more effectively market to them. The BI has also helped our telemarketing side (with the call center) better understand what products are most frequently ordered over the phone vs online.
  • Managing stock levels is super easy and allows our marketing team to more effectively merchandise and promote products. Without this, we would just be guessing what we should promote.
  • I think one of the biggest ROI pieces has been the customizability of the Order Confirmation email. We have a dynamic tool that our email provider offers that serves up products based on what the customer has ordered, viewed, and abandoned, so we can dynamically populate those products in the Order Confirmation email. Orderwave helped us create a custom variable that we could use with our ESP's dynamic code, and we've seen an increase (~3-4%) in sales from the Confirmation email.
Steffany Winkelmann profile photo

Screenshots

Acumatica 5.0

Pricing Details

Acumatica 5.0

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Orderwave

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Optional
Additional Pricing Details
We have custom pricing available based on features needed, number of users, order volume and currencies supported.

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