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Top Rated
320 Ratings
6 Ratings
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Score 7.5 out of 100

UKG Ready

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Top Rated
320 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.9 out of 100

Feature Set Ratings

    Human Resource Management

    Acumen Data Systems clockVIEW, now from Journyx

    Feature Set Not Supported
    N/A
    7.4

    UKG Ready

    74%
    UKG Ready ranks higher in 7/7 features

    Employee demographic data

    N/A
    0 Ratings
    8.5
    85%
    130 Ratings

    Employment history

    N/A
    0 Ratings
    7.8
    78%
    126 Ratings

    Job profiles and administration

    N/A
    0 Ratings
    7.7
    77%
    124 Ratings

    Workflow for transfers, promotions, pay raises, etc.

    N/A
    0 Ratings
    7.2
    72%
    116 Ratings

    Organizational charting

    N/A
    0 Ratings
    6.6
    66%
    93 Ratings

    Organization and location management

    N/A
    0 Ratings
    7.2
    72%
    113 Ratings

    Compliance data (COBRA, OSHA, etc.)

    N/A
    0 Ratings
    7.2
    72%
    92 Ratings

    Payroll Management

    Acumen Data Systems clockVIEW, now from Journyx

    Feature Set Not Supported
    N/A
    7.9

    UKG Ready

    79%
    UKG Ready ranks higher in 6/6 features

    Pay calculation

    N/A
    0 Ratings
    8.2
    82%
    135 Ratings

    Support for external payroll vendors

    N/A
    0 Ratings
    7.7
    77%
    82 Ratings

    Off-cycle/On-Demand payment

    N/A
    0 Ratings
    7.8
    78%
    44 Ratings

    Benefit plan administration

    N/A
    0 Ratings
    8.0
    80%
    103 Ratings

    Direct deposit files

    N/A
    0 Ratings
    8.6
    86%
    105 Ratings

    Salary revision and increment management

    N/A
    0 Ratings
    7.2
    72%
    99 Ratings

    Leave and Attendance Management

    Acumen Data Systems clockVIEW, now from Journyx

    Feature Set Not Supported
    N/A
    7.4

    UKG Ready

    74%
    UKG Ready ranks higher in 3/3 features

    Approval workflow

    N/A
    0 Ratings
    7.6
    76%
    120 Ratings

    Balance details

    N/A
    0 Ratings
    7.6
    76%
    127 Ratings

    Annual carry-forward and encashment

    N/A
    0 Ratings
    7.1
    71%
    110 Ratings

    Employee Self Service

    Acumen Data Systems clockVIEW, now from Journyx

    Feature Set Not Supported
    N/A
    7.9

    UKG Ready

    79%
    UKG Ready ranks higher in 4/4 features

    View and generate pay and benefit information

    N/A
    0 Ratings
    8.3
    83%
    121 Ratings

    Update personal information

    N/A
    0 Ratings
    8.2
    82%
    126 Ratings

    View company policy documentation

    N/A
    0 Ratings
    7.7
    77%
    103 Ratings

    View job history

    N/A
    0 Ratings
    7.4
    74%
    105 Ratings

    Asset Management

    Acumen Data Systems clockVIEW, now from Journyx

    Feature Set Not Supported
    N/A
    7.1

    UKG Ready

    71%
    UKG Ready ranks higher in 1/1 features

    Tracking of all physical assets

    N/A
    0 Ratings
    7.1
    71%
    51 Ratings

    HR Reporting

    Acumen Data Systems clockVIEW, now from Journyx

    Feature Set Not Supported
    N/A
    7.6

    UKG Ready

    76%
    UKG Ready ranks higher in 2/2 features

    Report builder

    N/A
    0 Ratings
    7.7
    77%
    136 Ratings

    Pre-built reports

    N/A
    0 Ratings
    7.5
    75%
    136 Ratings

    Onboarding

    Acumen Data Systems clockVIEW, now from Journyx

    Feature Set Not Supported
    N/A
    6.6

    UKG Ready

    66%
    UKG Ready ranks higher in 2/2 features

    New hire portal

    N/A
    0 Ratings
    6.8
    68%
    89 Ratings

    Manager tracking tools

    N/A
    0 Ratings
    6.4
    64%
    71 Ratings

    Performance and Goals

    Acumen Data Systems clockVIEW, now from Journyx

    Feature Set Not Supported
    N/A
    6.4

    UKG Ready

    64%
    UKG Ready ranks higher in 2/2 features

    Individual goal setting

    N/A
    0 Ratings
    6.4
    64%
    45 Ratings

    Performance tracking

    N/A
    0 Ratings
    6.5
    65%
    51 Ratings

    Performance Management

    Acumen Data Systems clockVIEW, now from Journyx

    Feature Set Not Supported
    N/A
    7.2

    UKG Ready

    72%
    UKG Ready ranks higher in 5/5 features

    Performance plans

    N/A
    0 Ratings
    7.0
    70%
    60 Ratings

    Performance improvement plans

    N/A
    0 Ratings
    6.9
    69%
    55 Ratings

    Review status tracking

    N/A
    0 Ratings
    7.3
    73%
    60 Ratings

    Review reminders

    N/A
    0 Ratings
    7.8
    78%
    62 Ratings

    Multiple review frequency

    N/A
    0 Ratings
    6.8
    68%
    48 Ratings

    Succession Planning

    Acumen Data Systems clockVIEW, now from Journyx

    Feature Set Not Supported
    N/A
    5.2

    UKG Ready

    52%
    UKG Ready ranks higher in 1/1 features

    Create succession plans/pools

    N/A
    0 Ratings
    5.2
    52%
    18 Ratings

    Recruiting / ATS

    Acumen Data Systems clockVIEW, now from Journyx

    Feature Set Not Supported
    N/A
    7.2

    UKG Ready

    72%
    UKG Ready ranks higher in 7/7 features

    Job Requisition Management

    N/A
    0 Ratings
    7.2
    72%
    59 Ratings

    Company Website Posting

    N/A
    0 Ratings
    7.5
    75%
    59 Ratings

    Publish to Social Media

    N/A
    0 Ratings
    6.7
    67%
    43 Ratings

    Job Search Site Posting

    N/A
    0 Ratings
    7.3
    73%
    42 Ratings

    Duplicate Candidate Prevention

    N/A
    0 Ratings
    6.9
    69%
    46 Ratings

    Applicant Tracking

    N/A
    0 Ratings
    6.9
    69%
    62 Ratings

    Notifications and Alerts

    N/A
    0 Ratings
    7.7
    77%
    66 Ratings

    Attribute Ratings

    • Acumen Data Systems clockVIEW, now from Journyx is rated higher in 2 areas: Likelihood to Recommend, Support Rating

    Likelihood to Recommend

    9.0

    Acumen Data Systems clockVIEW, now from Journyx

    90%
    1 Rating
    7.8

    UKG Ready

    78%
    169 Ratings

    Likelihood to Renew

    Acumen Data Systems clockVIEW, now from Journyx

    N/A
    0 Ratings
    9.3

    UKG Ready

    93%
    12 Ratings

    Usability

    Acumen Data Systems clockVIEW, now from Journyx

    N/A
    0 Ratings
    7.9

    UKG Ready

    79%
    48 Ratings

    Availability

    Acumen Data Systems clockVIEW, now from Journyx

    N/A
    0 Ratings
    9.5

    UKG Ready

    95%
    4 Ratings

    Performance

    Acumen Data Systems clockVIEW, now from Journyx

    N/A
    0 Ratings
    9.2

    UKG Ready

    92%
    14 Ratings

    Support Rating

    9.0

    Acumen Data Systems clockVIEW, now from Journyx

    90%
    2 Ratings
    7.6

    UKG Ready

    76%
    124 Ratings

    In-Person Training

    Acumen Data Systems clockVIEW, now from Journyx

    N/A
    0 Ratings
    7.7

    UKG Ready

    77%
    2 Ratings

    Online Training

    Acumen Data Systems clockVIEW, now from Journyx

    N/A
    0 Ratings
    8.0

    UKG Ready

    80%
    3 Ratings

    Implementation Rating

    Acumen Data Systems clockVIEW, now from Journyx

    N/A
    0 Ratings
    7.0

    UKG Ready

    70%
    11 Ratings

    Configurability

    Acumen Data Systems clockVIEW, now from Journyx

    N/A
    0 Ratings
    2.6

    UKG Ready

    26%
    3 Ratings

    Ease of integration

    Acumen Data Systems clockVIEW, now from Journyx

    N/A
    0 Ratings
    6.9

    UKG Ready

    69%
    27 Ratings

    Product Scalability

    Acumen Data Systems clockVIEW, now from Journyx

    N/A
    0 Ratings
    9.5

    UKG Ready

    95%
    2 Ratings

    Vendor post-sale

    Acumen Data Systems clockVIEW, now from Journyx

    N/A
    0 Ratings
    8.0

    UKG Ready

    80%
    2 Ratings

    Vendor pre-sale

    Acumen Data Systems clockVIEW, now from Journyx

    N/A
    0 Ratings
    9.0

    UKG Ready

    90%
    2 Ratings

    Likelihood to Recommend

    Journyx, Inc

    If you have a medium or large company, this is an excellent and highly configurable solution to managing time and attendance.
    Read full review

    UKG

    UKG Ready is well suited for multi-location companies that are in jurisdictions as it provides a great platform for company-wide communication while also still having very clear options for location-based customizations that are required legally. I would say that it's been extremely effective for us as a company that has grown from ~400 employees when we implemented to over 500 in the past year, and it's been instrumental in giving us the ability to grow. I think UKG Ready is not well suited for small companies that have fewer than 50 employees due to the high PEPM cost.
    Read full review

    Pros

    Journyx, Inc

    • Easily customized
    • Flexible user interfaces
    • ability to support multi-tenancy
    Read full review

    UKG

    • Streamlines the process between HR and payroll. Each team can quickly see and share information.
    • Our entire hospital team can use the system and it's easy to provide trouble shooting support to our teams.
    • Appearance -The system is easy to use and attractive for users.
    • The payroll process specifically is very well laid out.
    • Communication! UKG has really stepped up on communication and training especially around tax related deadlines.
    Read full review

    Cons

    Journyx, Inc

    • because the system manages huge amounts of data, it requires operators to be highly familiar with the user interface
    • user interface not always intuitive to beginner users
    • better integration with Active Directory
    Read full review

    UKG

    • Recruitment module is clunky for hiring managers, people who are not administrators.
    • Some of the setups don't make sense when administering - for example managing multiple pay rates.
    • Some of our integrations do not work properly and it is difficult to get a UKG Ready person to work through it with the 3rd party partner.
    Read full review

    Pricing Details

    Acumen Data Systems clockVIEW, now from Journyx

    Starting Price

    Editions & Modules

    Acumen Data Systems clockVIEW, now from Journyx editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      UKG Ready

      Starting Price

      Editions & Modules

      UKG Ready editions and modules pricing
      EditionModules

      Footnotes

        Offerings

        Free Trial
        Free/Freemium Version
        Premium Consulting/Integration Services

        Entry-level set up fee?

        Required

        Additional Details

        Pricing Info

        Likelihood to Renew

        Journyx, Inc

        No answers on this topic

        UKG

        We plan to renew our support and use of UKG Ready each year unless it becomes unavailable or the district seeks another vendor. As of now, there are no plans to changes vendors. The district staff is now familiar with using UKG. Another vendor will need to meet the same expectations we have come to enjoy with using UKG
        Read full review

        Usability

        Journyx, Inc

        No answers on this topic

        UKG

        The improvements have made some of my previous challenges easier...the new layout definitely makes it easier and you can toggle between different views. Some of the new features in recruitment have made things easier for our hiring managers...they really seem to like these features.
        Read full review

        Reliability and Availability

        Journyx, Inc

        No answers on this topic

        UKG

        The system seems very stable. Being hosted in the cloud, we are vulnerable to internet speeds and busy times. The system has been down a couple times over the 3 months we have been live, but Kronos resolved the issues very quickly. To have access from a desktop, tablet, time clock, or phone app is one of the best features....users have almost NO REASON they can't clock in.
        Read full review

        Performance

        Journyx, Inc

        No answers on this topic

        UKG

        We were always told that Kronos was the best, but there are reports that we got out of ADP and other payroll providers that we cannot get out of Kronos. One example is a report of Productive/Non-productive hours by department. We also need the dollar amount associated with the hours. This is information that is required on our cost report and we were told that that report is unavailable. It is very frustrating when I can't get what I need.
        Read full review

        Support Rating

        Journyx, Inc

        I get quick and timely resolution to my issues. I usually find the problems are operator error, but we occasionally find bugs that are quickly remedied.
        Read full review

        UKG

        If I was only rating support itself that would be a 10. Every support case I have entered has been addressed efficiently and with the desired result. On the implementation and transition to support there were multiple issues that those doing the implementation or transition could not answer or workflows and various settings left undone only to be discovered later. We implemented 3 different modules and the expertise we got for each one varied widely.
        Read full review

        In-Person Training

        Journyx, Inc

        No answers on this topic

        UKG

        Our in-person training was a hybrid. Live online training with an instructor. They were very knowledgeable of the product & the area they were training on. I asked several specific questions and if they didn't know the answer immediately they followed up after class.
        Read full review

        Online Training

        Journyx, Inc

        No answers on this topic

        UKG

        Lots & lots of training available. Timing was wrong for our organization. We had lengthy down time in the beginning while the implementation consultant setup our system. We did online training then. Difficult to train on a generic system setup that isn't your industry and hard to understand what you are learning how to do w/o actually being in your system. Online training was well documented and the instructors were very knowledgeable.
        Read full review

        Implementation Rating

        Journyx, Inc

        No answers on this topic

        UKG

        Make sure the people who are doing the build have extensive knowledge on employment law and asking the right questions. I would bet that the people who helped with our builds did not read any of our employment contracts or ordinances; and when I asked questions about how other companies handled certain basic dictates from federal employment laws, they didn't have any idea what FMLA, FLSA, etc were.
        Read full review

        Alternatives Considered

        Journyx, Inc

        We underwent a comprehensive business requirement assessment and evaluated dozens of packages, narrowing down to a final three. One critical requirement was the need to pass clock in/out activity as well as payrate information between the Time and Attendance software and our ERP systems. We finally evaluated 3 top contenders, and unanimously selected ClockView.
        Read full review

        UKG

        Our organization was a long-time user of UKG Telestaff and we found that the ADT payroll services did not integrate easily for payroll processing and management. The success we experienced with UKG Telestaff (formerly Kronos) made the decision easy to continue with their products, like UKG Ready, when our organization separated from local government and became a stand-alone entity. UKG Ready's integration did not come without issues by any means, however, the build and integration teams (on both sides) were able to cooperate and work through all the problems encountered.
        Read full review

        Scalability

        Journyx, Inc

        No answers on this topic

        UKG

        Thus far we are able to add as many users as necessary, implement 3 different bargaining units, 5 different types of user groups. Very flexible.
        Read full review

        Return on Investment

        Journyx, Inc

        • Infinitely better management of employee labor hours
        • Improved processes for electronically submitting and routing time off requests, with better management of earned benefits
        • Exponentially improved reporting on employee status, turnover reporting, census tracking.
        Read full review

        UKG

        • Positive: We have had better reporting with UKG Ready.
        • Negative: We still have no benefit integration with our external benefit administrator after 2 years on the UKG Ready Platform. The first attempt that took 2 years failed and now UKG wants us to pay for a single directional integration. This has cost excessive staff hours for manual intervention.
        • Negative: Any payroll adjustment requirements are not easy and the UKG Process is outdated. We recently had a payroll issue and were forced to issue a 2nd payroll but the payroll was delayed because UKG cannot (will not) process the same day. This is unacceptable and since Kronos and Ultimate Software merged, Ultimate software was able to process same day as are many other payroll companies that do not have as much power as UKG Ready does.
        • Positive: We are able to use position management for better budgeting. There could be some upgrades to this module, but it does do what was promised.
        • Negative: Quarterly and year-end closeouts are 3rd business days, which is not always possible. Very inflexible in regards to this. Even when it is done timely, we get random notices and charges that it was not done even though we can prove it was.
        • Positive: It appears customer service is getting better. We struggled at first, but lately, it seems better.
        Read full review

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