ADAPTcrm vs. Less Annoying CRM

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ADAPTcrm
Score 7.4 out of 10
N/A
ADAPTcrm is an integrated customer relationship management (CRM) designed specifically for mid-sized manufacturers and distributors.N/A
Less Annoying CRM
Score 9.1 out of 10
N/A
Less Annoying CRM is a customer relationship management (CRM) solution built specifically for small businesses to help clients manage contacts and track leads.
$15
per month per user
Pricing
ADAPTcrmLess Annoying CRM
Editions & Modules
No answers on this topic
Always
$15
per month per user
Offerings
Pricing Offerings
ADAPTcrmLess Annoying CRM
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details—The system is $15 per user per month. No hidden costs or fees, or paying unused functionality. No long-term contracts. The first 30 days with the product are free, and the vendor won’t ask for payment information until that trial period ends.
More Pricing Information
Features
ADAPTcrmLess Annoying CRM
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
ADAPTcrm
9.0
3 Ratings
16% above category average
Less Annoying CRM
8.3
40 Ratings
8% above category average
Customer data management / contact management8.73 Ratings9.939 Ratings
Workflow management9.73 Ratings9.833 Ratings
Territory management8.73 Ratings7.718 Ratings
Opportunity management8.73 Ratings8.232 Ratings
Integration with email client (e.g., Outlook or Gmail)9.03 Ratings8.235 Ratings
Contract management9.03 Ratings7.617 Ratings
Quote & order management9.73 Ratings6.313 Ratings
Interaction tracking8.43 Ratings9.928 Ratings
Channel / partner relationship management9.03 Ratings7.115 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
ADAPTcrm
9.2
3 Ratings
21% above category average
Less Annoying CRM
9.5
34 Ratings
24% above category average
Case management9.73 Ratings9.030 Ratings
Call center management9.03 Ratings00 Ratings
Help desk management9.03 Ratings9.931 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
ADAPTcrm
8.9
3 Ratings
17% above category average
Less Annoying CRM
7.7
26 Ratings
2% above category average
Lead management9.03 Ratings8.525 Ratings
Email marketing8.73 Ratings6.815 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
ADAPTcrm
9.1
3 Ratings
18% above category average
Less Annoying CRM
9.9
34 Ratings
27% above category average
Task management9.73 Ratings9.933 Ratings
Billing and invoicing management8.73 Ratings00 Ratings
Reporting9.03 Ratings9.924 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
ADAPTcrm
9.1
3 Ratings
18% above category average
Less Annoying CRM
7.8
24 Ratings
2% above category average
Forecasting9.03 Ratings7.112 Ratings
Pipeline visualization8.73 Ratings8.121 Ratings
Customizable reports9.73 Ratings8.118 Ratings
Customization
Comparison of Customization features of Product A and Product B
ADAPTcrm
8.7
3 Ratings
14% above category average
Less Annoying CRM
8.5
35 Ratings
12% above category average
Custom fields8.73 Ratings9.935 Ratings
Custom objects8.43 Ratings00 Ratings
Scripting environment8.73 Ratings7.06 Ratings
API for custom integration9.02 Ratings8.64 Ratings
Security
Comparison of Security features of Product A and Product B
ADAPTcrm
9.1
3 Ratings
9% above category average
Less Annoying CRM
10.0
23 Ratings
18% above category average
Single sign-on capability9.03 Ratings00 Ratings
Role-based user permissions9.23 Ratings10.023 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
ADAPTcrm
8.7
3 Ratings
18% above category average
Less Annoying CRM
-
Ratings
Social data9.03 Ratings00 Ratings
Social engagement8.43 Ratings00 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
ADAPTcrm
8.9
3 Ratings
22% above category average
Less Annoying CRM
4.8
4 Ratings
39% below category average
Marketing automation9.03 Ratings4.84 Ratings
Compensation management8.72 Ratings00 Ratings
Platform
Comparison of Platform features of Product A and Product B
ADAPTcrm
8.7
2 Ratings
15% above category average
Less Annoying CRM
9.9
23 Ratings
28% above category average
Mobile access8.72 Ratings9.923 Ratings
Best Alternatives
ADAPTcrmLess Annoying CRM
Small Businesses
Salesmate
Salesmate
Score 9.8 out of 10
Salesmate
Salesmate
Score 9.8 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.1 out of 10
Creatio
Creatio
Score 9.1 out of 10
Enterprises
Creatio
Creatio
Score 9.1 out of 10
Creatio
Creatio
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ADAPTcrmLess Annoying CRM
Likelihood to Recommend
9.0
(3 ratings)
9.9
(40 ratings)
Likelihood to Renew
-
(0 ratings)
9.1
(1 ratings)
Usability
9.0
(2 ratings)
9.1
(28 ratings)
Support Rating
9.0
(2 ratings)
9.2
(29 ratings)
Implementation Rating
-
(0 ratings)
9.1
(1 ratings)
User Testimonials
ADAPTcrmLess Annoying CRM
Likelihood to Recommend
ADAPT Software Applications, Inc.
We have been using Adapt for almost a year or more and it is the best CRM solution and has helped us in saving our time and also in finding various contacts from our LinkedIn connections. It enabled us to grow our network by connecting us to the market for our products. when it comes to its price its subscription rate is quite high and it gets buggy sometimes.
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Less Annoying CRM
I already mentioned some specific scenarios in the earlier parts of my review. I'd say that my best experience has been Customer Service. When I was first using Less Annoying CRM and had NEVER BEFORE used any sort of CRM, I was intimidated. Surprisingly, the company had a customer service phone number as well as a way to email them. I contacted them for help initially. They were quick to respond, and were willing to set up appointments to walk me through the setup process. But it was SO EASY! They have been available, friendly, and helpful, every time. They also have a video series that is super-helpful when you're first learning how to use the CRM.
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Pros
ADAPT Software Applications, Inc.
  • It provides a nice, single package of multiple features as in all in one solution business program. It can be used to help run many operations in an organization.
  • ADAPTcrm provides a fairly robust interface that can be individually tailored to each user, making it a bit more personable.
  • The program can be linked into other systems like Outlook which can alleviate the need for manual entry of contacts.
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Less Annoying CRM
  • Simple, intuitive usage
  • Daily agenda emails
  • Ease of moving calendar / action items around, closing out
  • Customer service is extremely responsive, they don't hide behind a "contact us" form on their website as so many companies seem to do. You can readily reach them by phone!
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Cons
ADAPT Software Applications, Inc.
  • Sometimes in the middle of work, it logs us out and it needs to be fixed as it is annoying.
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Less Annoying CRM
  • The one thing I was looking for is a place to manage multiple businesses with one project. Like if I am selling a "summer camp guide," I would like to have info for sales in one place with multiple contacts and businesses. LACRM customer service provided a workaround for me by suggesting I set up a specific pipeline for each project and them put each business in there. It is working great and, actually, a much better way to manage the project than I have originally intended.
  • I really don't have anything else to add. LACRM is perfect for us.
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Likelihood to Renew
ADAPT Software Applications, Inc.
No answers on this topic
Less Annoying CRM
Excellent product which meets my needs of a complex industry
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Usability
ADAPT Software Applications, Inc.
Adapt CRM is the perfect tool for everyone looking for the solution to manage customer relations. It has proved itself as a time saver and we can focus on other parts of our organization too without any compromise on our customer relations. It has many features for customization. Additionally, its customer service is so good and helpful and unlike other software of this kind, we have found it quite user-friendly.
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Less Annoying CRM
In a nutshell, lesson on CRM is everything I didn’t even realize that I wanted. The website is so smooth and intuitive, using it in my mobile browser is unbelievably easy and efficient, and the fact that it’s so remarkably easy to use and the website loads so incredibly fast, that for those things alone deserves a 10. Everything else it does is just a bonus. I highly recommend Less Annoying CRM.
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Support Rating
ADAPT Software Applications, Inc.
CRM solutions are always meant to strengthen client relationships and ADAPTcrm has helped us in achieving one of our business objectives of strengthening our bond with our clients.
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Less Annoying CRM
I happen to be a blind person that uses a screen reader to access software on my computer. Anytime I have had an issue with the Less Annoying CRM software, I have always had a person from customer service either walk me through my issue or send my concerns to their developers that resolve my issues in a timely manner. I highly recommend this software based off of the customer service alone.
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Implementation Rating
ADAPT Software Applications, Inc.
No answers on this topic
Less Annoying CRM
After explaining that I was moving from Salesforce and the problems I was encountering, they took over and implemented the data in such a quick and efficient way, I was looking for the other shoe to drop but they did an amazing job so very impressed
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Alternatives Considered
ADAPT Software Applications, Inc.
ADAPTcrm is a bit different than other programs with similar feature sets. It offers a more well-rounded set of features that can be beneficial for an organization looking for an in all-in-one solution without much customization. On the other hand, if customization or changes are needed, the costs can be increased greatly with the need for developers or support from the company. Some CRM solutions may require a great deal of programming which ADAPTcrm does not necessarily need, potentially saving a great deal of time in implementation.
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Less Annoying CRM
HubSpot has a huge selection of tools, reports, integrations and supports that Less Annoying does not have. It is not comparable in price or functionality - but I am comparing it because it was the last CRM I used before I used Less Annoying, and it made me realize that if you don't need all the bells and whistles, but you just need to track your Customers and manage your leads and you don't want to spend a lot of money, Less Annoying CRM is the way to go.
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Return on Investment
ADAPT Software Applications, Inc.
  • It has resulted in growth of our company.
  • It has enabled to make more connections in market.
  • It has proved as a time saver for us.
  • Its cost has a major negative impact on us.
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Less Annoying CRM
  • Not just storage of information, but utilizing that information to build stronger relationships with clients
  • Because it's web-based, we can be at our desk or on the road and still have the full functionality of the CRM at our fingertips, which helps us keep focusing on sales!
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ScreenShots

Less Annoying CRM Screenshots

Screenshot of The full-customizable Lead Report keeps you updated on every opportunity in your pipeline.Screenshot of Every contact and company has a profile that shows your entire history, along with any leads, files, events, to-dos, and more.Screenshot of Your Workspace is your homepage for your CRM. It give you a quick overview of everything that's going on.Screenshot of The full-customizable Lead Report keeps you updated on every opportunity in your pipeline.Screenshot of Our powerful web calendar allows you to stay on top of your events and to-dos and those of your co-workers.Screenshot of Our fully-featured mobile site means you can access your CRM from anywhere you have an internet connection.