ADAPTcrm vs. Less Annoying CRM

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ADAPTcrm
Score 8.8 out of 10
N/A
ADAPTcrm is an integrated customer relationship management (CRM) designed specifically for mid-sized manufacturers and distributors.N/A
Less Annoying CRM
Score 8.6 out of 10
N/A
Less Annoying CRM is a customer relationship management (CRM) solution built specifically for small businesses to help clients manage contacts and track leads.
$15
per month per user
Pricing
ADAPTcrmLess Annoying CRM
Editions & Modules
No answers on this topic
Always
$15
per month per user
Offerings
Pricing Offerings
ADAPTcrmLess Annoying CRM
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
More Pricing Information
Features
ADAPTcrmLess Annoying CRM
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
ADAPTcrm
8.9
3 Ratings
Less Annoying CRM
8.7
17 Ratings
Customer data management / contact management8.63 Ratings9.217 Ratings
Workflow management9.63 Ratings8.414 Ratings
Territory management8.63 Ratings8.86 Ratings
Opportunity management8.63 Ratings8.713 Ratings
Integration with email client (e.g., Outlook or Gmail)9.03 Ratings7.913 Ratings
Contract management9.03 Ratings9.48 Ratings
Quote & order management9.63 Ratings9.16 Ratings
Interaction tracking8.33 Ratings7.610 Ratings
Channel / partner relationship management9.03 Ratings9.16 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
ADAPTcrm
9.2
3 Ratings
Less Annoying CRM
9.3
13 Ratings
Case management9.63 Ratings9.312 Ratings
Call center management9.03 Ratings00 Ratings
Help desk management9.03 Ratings9.313 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
ADAPTcrm
8.8
3 Ratings
Less Annoying CRM
8.1
12 Ratings
Lead management9.03 Ratings9.112 Ratings
Email marketing8.63 Ratings7.09 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
ADAPTcrm
9.1
3 Ratings
Less Annoying CRM
8.4
14 Ratings
Task management9.63 Ratings9.114 Ratings
Billing and invoicing management8.63 Ratings00 Ratings
Reporting9.03 Ratings7.710 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
ADAPTcrm
9.1
3 Ratings
Less Annoying CRM
7.5
10 Ratings
Forecasting9.03 Ratings6.47 Ratings
Pipeline visualization8.63 Ratings8.410 Ratings
Customizable reports9.63 Ratings7.76 Ratings
Customization
Comparison of Customization features of Product A and Product B
ADAPTcrm
8.6
3 Ratings
Less Annoying CRM
8.6
16 Ratings
Custom fields8.63 Ratings8.716 Ratings
Custom objects8.33 Ratings00 Ratings
Scripting environment8.63 Ratings8.23 Ratings
API for custom integration9.02 Ratings9.11 Ratings
Security
Comparison of Security features of Product A and Product B
ADAPTcrm
8.9
3 Ratings
Less Annoying CRM
9.3
10 Ratings
Single sign-on capability9.03 Ratings00 Ratings
Role-based user permissions8.93 Ratings9.310 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
ADAPTcrm
8.6
3 Ratings
Less Annoying CRM
-
Ratings
Social data9.03 Ratings00 Ratings
Social engagement8.33 Ratings00 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
ADAPTcrm
8.8
3 Ratings
Less Annoying CRM
9.1
1 Ratings
Marketing automation9.03 Ratings9.11 Ratings
Compensation management8.62 Ratings00 Ratings
Platform
Comparison of Platform features of Product A and Product B
ADAPTcrm
8.6
2 Ratings
Less Annoying CRM
8.9
10 Ratings
Mobile access8.62 Ratings8.910 Ratings
User Ratings
ADAPTcrmLess Annoying CRM
Likelihood to Recommend
9.0
(3 ratings)
9.2
(17 ratings)
Usability
9.0
(2 ratings)
9.1
(8 ratings)
Support Rating
9.0
(2 ratings)
9.2
(10 ratings)
User Testimonials
ADAPTcrmLess Annoying CRM
Likelihood to Recommend
ADAPT Software Applications, Inc.
We have been using Adapt for almost a year or more and it is the best CRM solution and has helped us in saving our time and also in finding various contacts from our LinkedIn connections. It enabled us to grow our network by connecting us to the market for our products. when it comes to its price its subscription rate is quite high and it gets buggy sometimes.
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Less Annoying CRM
I cannot stress enough how simple it is to get up and running and quickly start utilizing all of the features. There are videos in the help menu should you ever need further explanation of how to do something. And when necessary, we just call or email their customer service team for immediate help.
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Pros
ADAPT Software Applications, Inc.
  • It provides a nice, single package of multiple features as in all in one solution business program. It can be used to help run many operations in an organization.
  • ADAPTcrm provides a fairly robust interface that can be individually tailored to each user, making it a bit more personable.
  • The program can be linked into other systems like Outlook which can alleviate the need for manual entry of contacts.
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Less Annoying CRM
  • Less Annoying CRM is a very easy to use CRM. It has sufficient flexibility to organize contacts covering a broad spectrum of functions. Then it is very easy to prioritize these contacts into categories for sales marketing, and contact purposes.
  • Less Annoying CRM offers professional advice, support, and suggestions on how to use it more effectively.
  • Less Annoying CRM requires no contract and is astonishingly economical.
  • Less Annoying CRM has a very easy to use contact and scheduling system. This means contacts can be organized for future contact, whether email, phone, or any other means necessary. All in all, the primary advantage of Less Annoying CRM is it's ease of use and absence of unnecessary bells and whistles.
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Cons
ADAPT Software Applications, Inc.
  • Sometimes in the middle of work, it logs us out and it needs to be fixed as it is annoying.
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Less Annoying CRM
  • The one thing I was looking for is a place to manage multiple businesses with one project. Like if I am selling a "summer camp guide," I would like to have info for sales in one place with multiple contacts and businesses. LACRM customer service provided a workaround for me by suggesting I set up a specific pipeline for each project and them put each business in there. It is working great and, actually, a much better way to manage the project than I have originally intended.
  • I really don't have anything else to add. LACRM is perfect for us.
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Usability
ADAPT Software Applications, Inc.
Adapt CRM is the perfect tool for everyone looking for the solution to manage customer relations. It has proved itself as a time saver and we can focus on other parts of our organization too without any compromise on our customer relations. It has many features for customization. Additionally, its customer service is so good and helpful and unlike other software of this kind, we have found it quite user-friendly.
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Less Annoying CRM
It is the best CRM I've used over a 28 year period. It is SO SIMPLE to use yet it costs the least. Easy to learn. Our staff was proficient within a week of using it. Less Annoying CRM provides tutorials for basics to get started and when they add a new feature, there is a tutorial for that as well.
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Support Rating
ADAPT Software Applications, Inc.
CRM solutions are always meant to strengthen client relationships and ADAPTcrm has helped us in achieving one of our business objectives of strengthening our bond with our clients.
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Less Annoying CRM
I spent about an hour or two on the phone with their support team helping me make a few decisions on how I might customize the tool which was incredibly helpful. I also received an email from the team making a suggestion for how I could use it to address one of my concerns
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Alternatives Considered
ADAPT Software Applications, Inc.
ADAPTcrm is a bit different than other programs with similar feature sets. It offers a more well-rounded set of features that can be beneficial for an organization looking for an in all-in-one solution without much customization. On the other hand, if customization or changes are needed, the costs can be increased greatly with the need for developers or support from the company. Some CRM solutions may require a great deal of programming which ADAPTcrm does not necessarily need, potentially saving a great deal of time in implementation.
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Less Annoying CRM
There is simply no comparison. Quickbooks Lead Center is very limited in its ability to produce reports or even use a follow-up spreadsheet. In QuickBooks Lead Center your follow-up consists of a report that doesn't show any notes, must be clicked on one by one and when printed only prints the name of the lead (no notes, dates etc.) With Less Annoying CRM you can customize reports, print them easily and have useful information right at your finger tips. Absolutely the best decision we made to increase our ROI.
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Return on Investment
ADAPT Software Applications, Inc.
  • It has resulted in growth of our company.
  • It has enabled to make more connections in market.
  • It has proved as a time saver for us.
  • Its cost has a major negative impact on us.
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Less Annoying CRM
  • It has given us the ability to organize our overlapping areas and identify missing opportunities. It has allowed us to hire someone full time.
  • It makes us more professional since we are a multiple site team often working remotely. This keeps us coordinated.
  • This makes all leads transparent and immediately available to the sales staff instead of being buried in the marketing pipeline. Faster turnaround.
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