What users are saying about
14 Ratings
14 Ratings
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Score 7.3 out of 100
13 Ratings
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Score 8.3 out of 100

Likelihood to Recommend

ADAPTcrm

It really works as an all-in-one solution for multiple business needs such as human resource management, sales exploration, and payroll operations. Ultimately, it works better for a larger organization and can be an overkill for smaller organizations or non-profits. In many ways, the numerous features and operations can help alleviate the need for acquiring multiple programs and the training involved.
Bruce Emmerling | TrustRadius Reviewer

Less Annoying CRM

My needs are to deal with a contact base of several hundred. These are everything from hot prospects, buying customers, lost causes, wishful thinking contacts, manufacturing sources of several different types, and candidates for my shop network. This CRM is well suited to organizing these into appropriate categories, permitting sorting by any number of factors, and keeping track of all contacts in addition to providing a very easy to use future contact scheduling system.I don't know how well it would fit a very complex organization, but that's not my requirement. I used Salesforce for some time, and got lost with all the various menus and features I did not need. Less Annoying CRM is exactly what I need and am very pleased with my decision to use it.
Charles Harte | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

ADAPTcrm
7.2
Less Annoying CRM
8.8
Customer data management / contact management
ADAPTcrm
7.0
Less Annoying CRM
10.0
Workflow management
ADAPTcrm
6.0
Less Annoying CRM
10.0
Territory management
ADAPTcrm
6.0
Less Annoying CRM
8.7
Opportunity management
ADAPTcrm
7.0
Less Annoying CRM
10.0
Integration with email client (e.g., Outlook or Gmail)
ADAPTcrm
8.0
Less Annoying CRM
8.8
Contract management
ADAPTcrm
8.0
Less Annoying CRM
7.4
Quote & order management
ADAPTcrm
7.0
Less Annoying CRM
6.9
Interaction tracking
ADAPTcrm
8.0
Less Annoying CRM
10.0
Channel / partner relationship management
ADAPTcrm
8.0
Less Annoying CRM
7.7

Customer Service & Support

ADAPTcrm
7.3
Less Annoying CRM
9.4
Case management
ADAPTcrm
8.0
Less Annoying CRM
8.8
Call center management
ADAPTcrm
7.0
Less Annoying CRM
Help desk management
ADAPTcrm
7.0
Less Annoying CRM
10.0

Marketing Automation

ADAPTcrm
8.0
Less Annoying CRM
8.5
Lead management
ADAPTcrm
8.0
Less Annoying CRM
8.9
Email marketing
ADAPTcrm
8.0
Less Annoying CRM
8.1

CRM Project Management

ADAPTcrm
8.0
Less Annoying CRM
8.3
Task management
ADAPTcrm
9.0
Less Annoying CRM
8.8
Billing and invoicing management
ADAPTcrm
8.0
Less Annoying CRM
Reporting
ADAPTcrm
7.0
Less Annoying CRM
7.8

CRM Reporting & Analytics

ADAPTcrm
7.3
Less Annoying CRM
7.5
Forecasting
ADAPTcrm
7.0
Less Annoying CRM
7.4
Pipeline visualization
ADAPTcrm
8.0
Less Annoying CRM
8.3
Customizable reports
ADAPTcrm
7.0
Less Annoying CRM
6.8

Customization

ADAPTcrm
6.3
Less Annoying CRM
9.1
Custom fields
ADAPTcrm
6.0
Less Annoying CRM
10.0
Custom objects
ADAPTcrm
6.0
Less Annoying CRM
Scripting environment
ADAPTcrm
7.0
Less Annoying CRM
8.1
API for custom integration
ADAPTcrm
6.0
Less Annoying CRM
9.1

Security

ADAPTcrm
7.0
Less Annoying CRM
8.2
Single sign-on capability
ADAPTcrm
7.0
Less Annoying CRM
Role-based user permissions
ADAPTcrm
7.0
Less Annoying CRM
8.2

Social CRM

ADAPTcrm
7.5
Less Annoying CRM
Social data
ADAPTcrm
8.0
Less Annoying CRM
Social engagement
ADAPTcrm
7.0
Less Annoying CRM

Integrations with 3rd-party Software

ADAPTcrm
8.0
Less Annoying CRM
Marketing automation
ADAPTcrm
8.0
Less Annoying CRM

Platform

ADAPTcrm
Less Annoying CRM
8.5
Mobile access
ADAPTcrm
Less Annoying CRM
8.5

Pros

ADAPTcrm

  • It provides a nice, single package of multiple features as in all in one solution business program. It can be used to help run many operations in an organization.
  • ADAPTcrm provides a fairly robust interface that can be individually tailored to each user, making it a bit more personable.
  • The program can be linked into other systems like Outlook which can alleviate the need for manual entry of contacts.
Bruce Emmerling | TrustRadius Reviewer

Less Annoying CRM

  • The customization is the key that allows this CRM to help us be successful.
  • Organization is easy and it keeps us on task.
  • We don't miss a beat anymore! With daily reminders, it is easy to see what we must do each day.
  • With two of us working simultaneously on multiple projects, LACRM makes it so we can keep up with each other with constantly emailing back and forth.
Jenny Steadman | TrustRadius Reviewer

Cons

ADAPTcrm

  • The interface can be difficult to learn at first and a little overwhelming for new users.
  • The lack of customization of some features without additional support.
  • The software maker provides multiple forms of the application which can be confusing when making a purchasing decision.
Bruce Emmerling | TrustRadius Reviewer

Less Annoying CRM

  • I would love to see more options for integration. EmailMeForm is a big one I'd love to see.
  • Would love to be able to remove things like pipelines to fully customize things. Also, would love to see the ability to have a program within LACRM that works somewhat like Quickbooks where you can enter in payment information and it goes to a form/file to keep track of payments too.
Kira Solomon | TrustRadius Reviewer

Support Rating

ADAPTcrm

No score
No answers yet
No answers on this topic

Less Annoying CRM

Less Annoying CRM 9.1
Based on 1 answer
Simply outstanding! I am a very experienced customer service professional and I have not seen a company with their act so together in a long time!
Ray Lévesque, MA | TrustRadius Reviewer

Alternatives Considered

ADAPTcrm

ADAPTcrm is a bit different than other programs with similar feature sets. It offers a more well-rounded set of features that can be beneficial for an organization looking for an in all-in-one solution without much customization. On the other hand, if customization or changes are needed, the costs can be increased greatly with the need for developers or support from the company. Some CRM solutions may require a great deal of programming which ADAPTcrm does not necessarily need, potentially saving a great deal of time in implementation.
Bruce Emmerling | TrustRadius Reviewer

Less Annoying CRM

There is simply no comparison. Quickbooks Lead Center is very limited in its ability to produce reports or even use a follow-up spreadsheet. In QuickBooks Lead Center your follow-up consists of a report that doesn't show any notes, must be clicked on one by one and when printed only prints the name of the lead (no notes, dates etc.) With Less Annoying CRM you can customize reports, print them easily and have useful information right at your finger tips. Absolutely the best decision we made to increase our ROI.
Paula Darnell | TrustRadius Reviewer

Return on Investment

ADAPTcrm

  • ADAPTcrm helps to address a number of business needs. It can help save a great deal of money and time if implemented correctly.
  • Some users needed additional training which increased staffing costs.
  • The program helped simplify operations into an integrated software solution.
Bruce Emmerling | TrustRadius Reviewer

Less Annoying CRM

  • It is very affordable, we hardly notice this invoice each month, but it has helped us grow our business year after year by keeping track of all of our clients and prospect info, we never miss a follow up anymore.
Matt McCray | TrustRadius Reviewer

Screenshots

Pricing Details

ADAPTcrm

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

ADAPTcrm Editions & Modules

Additional Pricing Details

Less Annoying CRM

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Less Annoying CRM Editions & Modules

Edition
Always$101
  1. per user, per month
Additional Pricing Details
The system is $10 per user per month. No hidden costs or fees, or paying unused functionality. No long-term contracts. The first 30 days with the product are free, and the vendor won’t ask for payment information until that trial period ends.

Rating Summary

Likelihood to Recommend

ADAPTcrm
8.0
Less Annoying CRM
10.0

Support Rating

ADAPTcrm
Less Annoying CRM
9.1

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