Adobe Acrobat Sign vs. Microsoft Entra ID

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Adobe Acrobat Sign
Score 8.2 out of 10
Mid-Size Companies (51-1,000 employees)
Acrobat Sign is an e-signature solution that combines simple and secure e-signatures with Adobe Acrobat. With Acrobat Sign, the user can create, sign, send for signature, manage, and track documents from one Adobe platform. The user can create signing experiences for customers and teams by enabling them to sign documents on any device or browser – anytime, anywhere. No additional software download or accounts are needed. As Microsoft’s e-signature solution, Acrobat Sign…
$14.99
per month license
Microsoft Entra ID
Score 8.9 out of 10
N/A
Microsoft Entra ID (formerly Microsoft Azure Active Directory or Azure AD) is a cloud-based identity and access management (IAM) solution supporting restricted access to applications with Azure Multi-Factor Authentication (MFA) built-in, single sign-on (SSO), B2B collaboration controls, self-service password, and integration with Microsoft productivity and cloud storage (Office 365, OneDrive, etc) as well as 3rd party services.
$6
per user/per month
Pricing
Adobe Acrobat SignMicrosoft Entra ID
Editions & Modules
Acrobat Standard DC for teams
$14.99
per month license
Acrobat Pro DC with advanced e-sign
$16.99
per month license
Acrobat Sign Solutions
Call 800-685-4192 for pricing
Premium P1
$6.00
per user/per month
Premium P2
$9.00
per user/per month
Offerings
Pricing Offerings
Adobe Acrobat SignMicrosoft Entra ID
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
YesNo
Entry-level Setup Fee$34.99 license per monthNo setup fee
Additional Details
More Pricing Information
Community Pulse
Adobe Acrobat SignMicrosoft Entra ID
Considered Both Products
Adobe Acrobat Sign
Chose Adobe Acrobat Sign
The feature sets were very comparable but at the time - two-ish years ago - that had us side with Adobe Sign was the integration to Salesforce, so we could integrate digital signatures into our CRM system that we were implementing. At that time, DocuSign did not have such an …
Chose Adobe Acrobat Sign
Both are easy to use, however the biggest difference I see is the name. Adobe is more recognized. For me, when I used DocuSign, it feels the same for scrolling to sign, but from the set up it tends to be a little more confusing.
Microsoft Entra ID

No answer on this topic

Features
Adobe Acrobat SignMicrosoft Entra ID
Identity Management
Comparison of Identity Management features of Product A and Product B
Adobe Acrobat Sign
-
Ratings
Microsoft Entra ID
8.4
114 Ratings
2% above category average
ID-Management Access Control00 Ratings8.9112 Ratings
ID Management Single-Sign On (SSO)00 Ratings9.1112 Ratings
Multi-Factor Authentication00 Ratings9.1113 Ratings
Password Management00 Ratings8.1107 Ratings
Account Provisioning and De-provisioning00 Ratings8.4106 Ratings
ID Management Workflow Automation00 Ratings7.685 Ratings
ID Risk Management00 Ratings7.989 Ratings
Best Alternatives
Adobe Acrobat SignMicrosoft Entra ID
Small Businesses
Foxit eSign
Foxit eSign
Score 9.3 out of 10
WatchGuard AuthPoint
WatchGuard AuthPoint
Score 9.0 out of 10
Medium-sized Companies
MSB Docs
MSB Docs
Score 9.4 out of 10
RSA Access Manager (Discontinued)
RSA Access Manager (Discontinued)
Score 10.0 out of 10
Enterprises
DocuSign
DocuSign
Score 8.7 out of 10
RSA Access Manager (Discontinued)
RSA Access Manager (Discontinued)
Score 10.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Adobe Acrobat SignMicrosoft Entra ID
Likelihood to Recommend
4.9
(228 ratings)
8.9
(170 ratings)
Likelihood to Renew
8.0
(30 ratings)
9.6
(16 ratings)
Usability
4.1
(194 ratings)
8.8
(28 ratings)
Availability
9.0
(5 ratings)
9.0
(1 ratings)
Performance
9.0
(4 ratings)
9.0
(1 ratings)
Support Rating
7.3
(164 ratings)
7.1
(21 ratings)
Online Training
8.0
(1 ratings)
5.0
(1 ratings)
Implementation Rating
8.0
(7 ratings)
9.7
(3 ratings)
Configurability
9.0
(3 ratings)
8.0
(1 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
7.4
(2 ratings)
Ease of integration
5.0
(2 ratings)
-
(0 ratings)
Product Scalability
8.0
(3 ratings)
9.0
(1 ratings)
Professional Services
-
(0 ratings)
9.0
(1 ratings)
Vendor post-sale
9.0
(2 ratings)
-
(0 ratings)
Vendor pre-sale
9.0
(2 ratings)
-
(0 ratings)
User Testimonials
Adobe Acrobat SignMicrosoft Entra ID
Likelihood to Recommend
Adobe
Acrobat Sign isn't quite as user friendly as other E-Sign platforms I have used. However, it offers a wide range of features that provide convenience and efficiency. For example, I can have multiple people receive the same document separately, or I can have multiple people receive and review the exact same document. I also like that I can choose to set a signing order or not, this is important for when I send Offer Letters and other things that require order of approvals.
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Microsoft
Microsoft Entra ID provides powerful and reliable identity and access management capabilities that enhance secure authentication and authorization for cloud systems. Offer modern security features, including MFA, conditional access, and threat intelligence, to protect identities and prevent unauthorized access. Single Sign-On allows us to access multiple apps with just a single login.
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Pros
Adobe
  • Adobe Acrobat Sign tracks whether or not a signer has viewed a document
  • Adobe Acrobat Sign tracks when a signer has signed, and the document has been sent to the next signer
  • Adobe Acrobat Sign sends you confirmation emails and progress update emails along the way
  • Adobe Acrobat Sign provides a "confirmation of signing" page at the end of the document package you put together, to prove the signatures are authentic
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Microsoft
  • Single Sign-on helps ease the user experience, allowing users to avoid typing multiple passwords.
  • The identity and management are straightforward to use and easy to connect to other applications, as well as third-party applications.
  • The support of remote work. Nowadays, many people work from home and need to access their accounts. Microsoft Enterprise ID gives secure access to the company data.
Read full review
Cons
Adobe
  • Builds on Adobe platform so it is easy to utilize, but many features require enterprise subscription.
  • Integrations available but your CRM integration is only available with enterprise license.
  • Lots of templates but there are additional templates with enterprise only and there was no drag and drop editor.
  • Adobe captures some analytical metrics but many of the analytics we required were not available - specifically metrics related to how the tool converts and reduces use time by our team and the impact on clients.
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Microsoft
  • For larger organizations the policy management user interface gets complex
  • Security group nesting limitations - you cannot always nest groups within groups depending on the group types and use case
  • Price gets high if you need the enterprise or P2 premium licenses
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Likelihood to Renew
Adobe
It is by far the easiest service we have used to obtain digital signatures from employees. In the past we had done it by hand (a process I would not recommend for 1500+ employees) and with another company that would not allow us to create our own forms and would charge us for each form.
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Microsoft
MSFT Entra ID has been essential for managing our geographically dispersed team. We're confident that it will scale with us as grow, and we'll be able to take advantage of additional security and ID management features as they become necessary. Being able to centrally manage our user access from anywhere with a small support team is such a relief.
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Usability
Adobe
I've had very little trouble with it in all my uses with it. I do wish the text boxes you add wouldn't cut off the text if you entered too many words and that it would adjust it's size to fit within the space you've provided. However, that just takes a little refining in the initial set up of the document before you send it out.
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Microsoft
Simply because of what I mentioned earlier, the feature set sort of keeps changing and they do a lot of, they integrated with a lot of the other tools and so for users who are not as well seasoned, it may be a little bit more complicated for them to begin working within the tool.
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Reliability and Availability
Adobe
I would have rated this a 9 or greater had they not had had such critical outages. They have taken steps to resolve this so I may come in and revise this
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Microsoft
There has been a handful of outages but they have been either minimal or rarely severe
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Performance
Adobe
The Adobe Acrobat Sign's performance are excellent.
When we send electronic document by email for signature all the customers receive it regularly, nobody has any issue to open it and the signature phase was very easy. The user-friendly aspect of this product reduce or reset the call for IT support
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Microsoft
I could probably rate this a 10 but I'm always conservative on giving out perfect scored bt performance has not been a problem for us using Entra ID.
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Support Rating
Adobe
It is a great tool to get signatures from the client and has reduced a lot of overhead that was caused before resulting in very long delays. With the integration of Adobe Acrobat Sign, we have reduced this delay making the process much smoother and more efficient.
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Microsoft
I have not needed to engage support for anything at this time. I have been able to find the answers either online or in a knowledgebase. I tried to skip the question but it would not let me, so I rated a 9 based on other interactions with Microsoft support I have had
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Online Training
Adobe
The best types of training are well integrated into the product and Echosign does this well. As mentioned earlier in my review - there are some areas of functionality that can be difficult to understand ("only I sign") for the novice user. Other areas such as macro usage, bulk signature and so on were easily learned and understood via the online tools.
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Microsoft
Most training was internally produced
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Implementation Rating
Adobe
We did not use it in the manner that most companies do, so I am pleased with how our company handled implementation. We will be pushing the full company over into Echosign for various processes which will incorporate more of an implementation effect.
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Microsoft
Make sure you use a good partner. Our implementation was a bit longer and more problematic than we expected. Our partner got it done, but, in my opinion, some of their inexperience and staffing issues were evident.
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Alternatives Considered
Adobe
They are just different. Adobe's number one feature that puts it above it's competitors is that your document, the signing process, all of it exists within Adobe. There is no need to go from Word, to Adobe, to DocuSign. It saves you time and makes life easy for you (and for your clients).
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Microsoft
Yeah, so basically that product to be honest, was more of a getting comfortable with cloud identification management. So that was a product I used. It has all the policies for desktops and doing updates and all that central directory identity provisioning stuff for users. Users and I will have an advantage because right now you get it from the time you get email, you get it, it is there, right? I mean you don't have to pay for anything. And then Microsoft, depending on your interest file license you have Access to Defender and all of those other nice products that compliment Entra ID. So I think that Entra ID is more rich. There's more potential as the business scales if that other product, you can't really scale as much as it was good because I deal with a lot of small medium size enterprises. I do a lot of more consulting type firms. They don't have more than 20 consultants and they just need a system whether it's for their legal activities, finance activities, et cetera. But in terms of having an email is very important to so many companies. So it's so easy to use the Entra ID and easy to expand more value for money for clients.
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Contract Terms and Pricing Model
Adobe
No answers on this topic
Microsoft
The features are getting addresses per requirements and their value for Money. The proposed ROI and actual ROI build confidence.
Read full review
Scalability
Adobe
At the beginning we assigned Adobe Acrobat Sign just to Purchase Office Department because at that moment we needed a tool that supported us to avoid manual signature and was compliance with remote working.
Now we are using it also in other situation because it help us with time and we can also reduce cost
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Microsoft
Scalability is pretty trival for Entra ID. It's not difficult to manage a few or many accounts.
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Professional Services
Adobe
No answers on this topic
Microsoft
Microsoft Professional Services' technical knowledge is appreciable as consultants design the solution as per customer requirements. Mapping of features per user specifications and assisting Customer IT engineers to implement so they can manage and administer the services.
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Return on Investment
Adobe
  • Significantly reduced the time required for document signing processes reducing wasted time and effort
  • Cost savings since there is no longer any need to print and post/scan traditional signed paper-based documents
  • Faster decision-making since time-sensitive decisions and approvals can now be processed much more quickly by using e-signatures.
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Microsoft
  • I think it's had positive. It's enabled us to make authentication easier and more streamlined across the organization from frontline workers to back office workers.
  • It's allowed us to really adopt authentication policies and methods that suit that user and their work environment.
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ScreenShots

Adobe Acrobat Sign Screenshots

Screenshot of Send, sign, manage and archive documents with 100% legal e-signatures. Collecting e-signatures is as easy as swipe and tap with Adobe Sign. Sign from any device. Legally binding. Works with multiple apps. extremely cost-effective.Screenshot of Easily send e-signature requests to multiple recipients using Send in bulk feature.  Send a document to multiple people with one click, and every recipient gets their own personalized form ready to sign.Screenshot of Track and manage signatures with Adobe Acrobat Sign.  Get real-time visibility for every document out for signature, and receive notifications when documents have been signed.Screenshot of Create an online web form with Acrobat Sign.  It allows your recipients – whether they’re your employees or customers – to quickly access, complete, and sign critical documents without printing or mailing anything.  You will also get immediate access to the data and signatures.