Adobe Acrobat vs. DocLink

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Adobe Acrobat
Score 8.8 out of 10
N/A
Adobe Acrobat DC is the current version of the well-established document / PDF management solution, part of the Adobe Document Cloud (the other part being Adobe's eSign services based on technology acquired with EchoSign in 2011).
$12.99
per month
DocLink
Score 8.8 out of 10
N/A
DocLink is an integrated document management system from Altec headquartered in Laguna Hills, California.N/A
Pricing
Adobe AcrobatDocLink
Editions & Modules
Acrobat Standard for Individuals
$12.99
per month
Acrobat Standard for teams
$14.99
per month per user
Acrobat Pro for Individuals
$19.99
per month
Acrobat Pro for Teams
$22.19
per month per user
Acrobat for Enterprise
Contact sales team
No answers on this topic
Offerings
Pricing Offerings
Adobe AcrobatDocLink
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details
More Pricing Information
Best Alternatives
Adobe AcrobatDocLink
Small Businesses
Square 9 Softworks
Square 9 Softworks
Score 9.7 out of 10
Square 9 Softworks
Square 9 Softworks
Score 9.7 out of 10
Medium-sized Companies
MSB Docs
MSB Docs
Score 9.6 out of 10
MSB Docs
MSB Docs
Score 9.6 out of 10
Enterprises
Kofax Capture
Kofax Capture
Score 5.8 out of 10
Kofax Capture
Kofax Capture
Score 5.8 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Adobe AcrobatDocLink
Likelihood to Recommend
8.9
(474 ratings)
8.2
(9 ratings)
Likelihood to Renew
10.0
(11 ratings)
-
(0 ratings)
Usability
8.6
(232 ratings)
9.0
(1 ratings)
Availability
10.0
(2 ratings)
-
(0 ratings)
Performance
9.8
(7 ratings)
8.0
(1 ratings)
Support Rating
8.1
(52 ratings)
-
(0 ratings)
Online Training
9.0
(1 ratings)
-
(0 ratings)
Implementation Rating
7.6
(4 ratings)
-
(0 ratings)
Ease of integration
10.0
(6 ratings)
9.0
(1 ratings)
Product Scalability
9.7
(2 ratings)
-
(0 ratings)
User Testimonials
Adobe AcrobatDocLink
Likelihood to Recommend
Adobe
If your organization uses PDFs frequently, then Adobe Acrobat feels like must-have. I could not imagine our organization not using it. The ability to create, organize, and edit PDFs easily and intuitively are the main reasons my organization uses it. The other additional functions and features are "nice to haves", but ultimately, don't impact our day-to-day
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Altec
It's a great tool that works well to automate processes and, once set up, reduce admin time on things like tracking the approval process. However, it can be challenging to initially set up because it requires an understanding of the process in the first place. We have a team of business analysts who work for us so one of them was assigned to understand our own internal processes and then set up the relevant workflows. I think without this we might have struggled. We also each use the expense receipt feature which is great. You can in a receipt and using OCR the expense forms are automatically populated. You do need to manually check it but this saves a lot of time in filling in forms. As we now have a workflow in place it is straightforward to submit your monthly expense report for approval straight afterward. The document tracking feature is good too - who has seen, worked on, or needs to see the document. It means we were able to stop using Slack.
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Pros
Adobe
  • Easy to understand- the program has a very intuitive layout that is great for people who doesn't use the product very much
  • Includes all features you might need. There are many features I didn't even think we would need that they have included.
  • They have a very recognizable name so my clients feel they can trust what they are being asked to open/sign since the Adobe name is next to it.
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Altec
  • Maintains all scanned and processed documents since we converted from paper files. 13 years and counting for our company.
  • Able to create custom folders or "workflows" with specific permissions.
  • Able to quickly search using a wide variety of search parameters.
  • Allows the user to make notations, highlights, and digital stamps for future reference.
  • Allows the user to scan or drag and drop documents into the program and will convert to the acceptable format (ie: PDF will convert to TIF).
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Cons
Adobe
  • It would be good if Adobe Acrobat could utilize less system resources. I have had crashes due to memory and CPU load this week
  • Quicker load times from a cold launch
  • Easier collaborative commenting for offline documents - knowing where and who wrote what
  • Ensuring documents don't have issues where text cannot be copied before publishing
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Altec
  • Search engine can be enhanced to provide better results.
  • The workflow module can be made simpler.
  • Sometimes a little slow to load all the information.
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Likelihood to Renew
Adobe
I bought a perpetual license to Acrobat some time ago, but if the software ever stopped being supported in my version of windows or other solution that makes me need to buy another license I would not hesitate to do so since it saves me a lot of headaches. There are workarounds to merge files and edit pdfs with an online interface but I dont think those are a good usage of time when Acrobat exists.
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Altec
No answers on this topic
Usability
Adobe
My overall experience with Adobe is great because because the it has almost all of the tools in one place and it can be used it for most of my work without going anywhere else. Because the tools are available right there in the main interface, it makes it very easy to use.
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Altec
DocLink is VERY user-friendly! The daily functions are easily taught to non-financial individuals. It's easy to understand and easy to manipulate with a simple, functional layout. The Administrative module is not too complicated, but it would be more effective if there was a more thorough "help" section or an online forum for users. All of my knowledge is self-taught, trial and error, but it would be helpful for a new user to have an online resource to address questions or issues.
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Reliability and Availability
Adobe
Pretty much always there for my business and personal needs.
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Altec
No answers on this topic
Performance
Adobe
One of the best features of Adobe Acrobat is its speed and stability. When dealing with massive multi-page files, having to reload a crashed program over and over again would slow down progress unnecessarily. And expanding on that, having the table of contents generated allows me to skip to different pages with ease, a necessary feature with exceptionally long files. word searches are even more helpful with text recognition.
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Altec
DocLink is quite reliable and effective. Scanned documents are easy to read with very slight loss of integrity. Pages load quickly with occasional lag loading very large files. We use DocLink with MS Dynamics SL, and the two systems perform well together without much interruption or ambiguity in the process. One issue we have is in relation to the number of licenses and issues we have when a session will not close upon exit, thus suspending an available license rendering it unusable. Although very infrequent, IT has had to manually "end" a session to clear the license.
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Support Rating
Adobe
Because I don't need it. Used it years ago for account management/billing issues but they have changed the user experience so more of that can be managed online. If I have a question the knowledge base or a video that Adobe has posted answers
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Altec
No answers on this topic
Online Training
Adobe
Answered basic questions.
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Altec
No answers on this topic
Implementation Rating
Adobe
Works well with JamF and SmartDeploy. These are our Enterprise imaging solutions for Mac's and PC's. The Enterprise installer is required when pushing out this app.
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Altec
No answers on this topic
Alternatives Considered
Adobe
There really is no comparison. Although we use other PDF programs, we mainly utilize Adobe. Not only because we find it to be a better program but also because everyone is more familiar with it. However, the other products are implemented for various reasons, such as a feature or 2 that we find necessary to use at times.
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Altec
Document sender u can only send one at a time, doclink sends mass emails all at once and can archive all your documents, making it a complete solution.
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Scalability
Adobe
I find that many users aren't aware of many features of the software they use, nor may they be comfortable with learning multiple-step processes. For the simplest of PDF purposes (scanning, downloading, exporting), it gets a thumbs-up. For anything involving electronic signatures, meh--causes eyes to glaze over, or forgetting what all is involved.
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Altec
No answers on this topic
Return on Investment
Adobe
  • Adobe Acrobat has improved the security of our documents, resulting in less risk, as protecting documents is essential to ensure compliance with privacy laws.
  • It saves our company money, as the product makes it easier for our employees to complete their jobs.
  • The product assists our employees with providing quality work product.
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Altec
  • Now set up it has significantly reduced admin time for everyone. I would say on average 1-2 hours per month per staff member spent on expense forms and submissions.
  • Cancelled paid version of slack as no longer needed.
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ScreenShots

Adobe Acrobat Screenshots

Screenshot of Create, edit, convert, and share PDF files all from within Microsoft Teams – as part of Acrobat integrations with Microsoft 365 apps.Screenshot of With Liquid Mode in Adobe Acrobat Reader mobile app, users can read PDFs on phones and tablets without having to pinch and zoom. Navigate lengthy documents with intelligent outline and search tools, while maximizing readability and comfort with font size and line spacing that are adjustable.Screenshot of Fill and sign PDF forms from anywhere and on any device.  Collect signatures, digitally track progress, and automatically archive the signed document.Screenshot of With Adobe Scan mobile app, capture and convert documents into high-quality, interactive PDF documents that can be filled out, signed, and shared.  Eliminates the hassle of finding a printer, filling a form by hand, and scanning it again.