Adobe Acrobat vs. Tungsten Capture

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Adobe Acrobat
Score 8.8 out of 10
N/A
Adobe Acrobat DC is the current version of the well-established document / PDF management solution, part of the Adobe Document Cloud (the other part being Adobe's eSign services based on technology acquired with EchoSign in 2011).
$29.99
per month per seat
Tungsten Capture
Score 9.2 out of 10
N/A
Tungsten Capture (formerly Kofax Capture) is a suite of multichannel document capture applications.
$3,500
per year
Pricing
Adobe AcrobatTungsten Capture
Editions & Modules
Acrobat Pro for Individuals
$19.99
per month
Acrobat Pro for Teams
$23.99
per month per user
Acrobat Studio for Individuals
$24.99
per month
Kofax Capture
$3,500
per year
Offerings
Pricing Offerings
Adobe AcrobatTungsten Capture
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details
More Pricing Information
Community Pulse
Adobe AcrobatTungsten Capture
Considered Both Products
Adobe Acrobat
Chose Adobe Acrobat
Acrobat is very popular in the world and secure software, so it is easy for the client to open confidential documents in Acrobat and design the document. Acrobat has a modern view, which is very easy to use. Acrobat takes less time to execute different operations in comparison …
Tungsten Capture

No answer on this topic

User Ratings
Adobe AcrobatTungsten Capture
Likelihood to Recommend
8.9
(867 ratings)
9.2
(9 ratings)
Likelihood to Renew
9.0
(46 ratings)
9.0
(1 ratings)
Usability
9.3
(281 ratings)
10.0
(1 ratings)
Availability
9.1
(3 ratings)
-
(0 ratings)
Performance
5.5
(10 ratings)
-
(0 ratings)
Support Rating
9.3
(64 ratings)
5.0
(1 ratings)
Online Training
9.0
(1 ratings)
-
(0 ratings)
Implementation Rating
9.8
(16 ratings)
-
(0 ratings)
Configurability
7.9
(4 ratings)
-
(0 ratings)
Contract Terms and Pricing Model
4.5
(2 ratings)
-
(0 ratings)
Ease of integration
8.0
(8 ratings)
-
(0 ratings)
Product Scalability
7.0
(4 ratings)
-
(0 ratings)
Vendor post-sale
1.0
(2 ratings)
-
(0 ratings)
Vendor pre-sale
1.0
(1 ratings)
-
(0 ratings)
User Testimonials
Adobe AcrobatTungsten Capture
Likelihood to Recommend
Adobe
If your work involves a lot of received PDFs, be it contracts, scanned docs, or multi-part files that need reorganizing before they go anywhere useful, Acrobat fits there well. It's basically what we use it for, and it does that job reliably enough. Where it gets less appropriate is anything collaborative or when you are on a tight budget: paying this much for a tool that slows down on heavy files and doesn't do real-time editing is hard to justify unless you genuinely need the OCR and format editing on the side. For a lighter use case, there are cheaper options that cover most of what people actually need.
Read full review
Tungsten Automation (formerly Kofax)
Kofax [Capture] meets our needs and for the most part is easy to use and setup. Configuration could be a little bit easier. The scripting language is a double edge sword if you will. It gives you nearly unlimited possibilities to script what you need, but the downside is you have to script it. Does a good job at batching and scanning documents. The tool integrates well into our workflow which makes our business partners happy and in turn provides for happy customers.
Read full review
Pros
Adobe
  • ISO standard PDF creation is critical for print production, so that there are no surprises on press.
  • Adobe Acrobat's security features are simple to use, and effective.
  • Most clients have no difficulty with the commenting features in Adobe Acrobat, which makes review quick and simple.
Read full review
Tungsten Automation (formerly Kofax)
  • The VRS application included with Kofax Capture is the best image pre-processing platform available on the market today. It can handle a wide array of common document problems such as skew, flipping, wrinkles, lines, and dots.
  • The platform is incredibly scriptable and can be customized to handle all sorts of unusual document contents to allow information to be extracted that many other platforms just struggle on. Table extraction, line item matching, and smart extraction are all strong points with this platform.
  • Through the use of SBL and .NET the platform can be expanded and scaled quite easily to allow for the software to be integrated into existing business processes and platforms with ease.
Read full review
Cons
Adobe
  • For as amazing as Adobe Acrobat is, a lot of the time it does feel like one of the more clunky and slow Adobe programs.
  • Ability to edit text! Adobe Acrobat sometimes struggles with fonts and editing the text ends up messing with the text in weird ways.
  • It would be cool to have multiple versions of the same preflight single fixups! I use the same single fixup but need to adjust it for multiple sizes! I'd like to be able to save another version of it with the different sizes.
Read full review
Tungsten Automation (formerly Kofax)
  • We struggled with configuring Kofax with AP Automation. We used to receive vouchers in different formats by different companies, by different departments. The people from different departments used to scan those vouchers through regular scanners to a central location, which ended up as image pdfs. We fed these image pdfs through Kofax Capture for character recognition, which was painful as the accuracy of recognition was 50 to 60%.
  • Having a connectors with a workflow tool would be helpful where people can validate and approve the output.
  • More samples and documentation related to use of API in .NET applications would be a good improvement, that would help users to adapt the product easily into their organization.
Read full review
Likelihood to Renew
Adobe
Adobe Acrobat works seamlessly with the other Adobe products we use that are industry-standard. We will certainly continue to use Adobe InDesign, Photoshop, and Illustrator, meaning it will always be convenient to work seamlessly with Adobe Acrobat for our organization. We are happy with the performance of Acrobat and it's meets our expectations.
Read full review
Tungsten Automation (formerly Kofax)
Cost of Kofax is high, however the cost to benefit scenarios always pay off.
Read full review
Usability
Adobe
It’s a very easy app to learn and software is essential. I feel like the app could load a bit faster but overall, is one of my go to apps. Makes reading and editing pdfs easy and I enjoy the usability of the app. It is definitely something I make sure to have downloaded on any computer I’m working from
Read full review
Tungsten Automation (formerly Kofax)
It's good.
Read full review
Reliability and Availability
Adobe
We have not had availability issues with Adobe Acrobat, or at least none that I am personally aware of. Some may encounter crashes of the software during outages of electricity in their city or neighborhood, which no one can plan for, but with generators in our organization, we have been lucky not to have outages
Read full review
Tungsten Automation (formerly Kofax)
No answers on this topic
Performance
Adobe
One of the best features of Adobe Acrobat is its speed and stability. When dealing with massive multi-page files, having to reload a crashed program over and over again would slow down progress unnecessarily. And expanding on that, having the table of contents generated allows me to skip to different pages with ease, a necessary feature with exceptionally long files. word searches are even more helpful with text recognition.
Read full review
Tungsten Automation (formerly Kofax)
No answers on this topic
Support Rating
Adobe
For a while, Acrobat DC crashed pretty frequently. I contacted Adobe Acrobat support about the problem. At first support was unable to provide a solution. After about a month Adobe's software engineers provided a fix. I just wish it had taken less than a month to solve the problem.
Read full review
Tungsten Automation (formerly Kofax)
Haven't really used their support yet
Read full review
Online Training
Adobe
Answered basic questions.
Read full review
Tungsten Automation (formerly Kofax)
No answers on this topic
Implementation Rating
Adobe
I was not involved with the implementation process, so I cannot answer this question. However, when it was installed on my computer system, they did so virtually. I just sat there while they took control of my computer over the network and watch them install it, lickety split
Read full review
Tungsten Automation (formerly Kofax)
No answers on this topic
Alternatives Considered
Adobe
In my opinion, both complement each other. Microsoft clearly has with Copilot the AI Edge. However, the visual dynamics of Adobe Creative are Outstanding and provide a balanced approach to creativity, utilizing both Excellent, user-friendly Tools.
Read full review
Tungsten Automation (formerly Kofax)
Quality of data capture. Automatic data integration with Oracle and SAP ERP. Automatic image integration with Oracle and SAP ERP. Automatic invoice booking in Oracle and SAP ERP.
Read full review
Contract Terms and Pricing Model
Adobe
I am not responsible for sales or purchasing
Read full review
Tungsten Automation (formerly Kofax)
No answers on this topic
Scalability
Adobe
I find that many users aren't aware of many features of the software they use, nor may they be comfortable with learning multiple-step processes. For the simplest of PDF purposes (scanning, downloading, exporting), it gets a thumbs-up. For anything involving electronic signatures, meh--causes eyes to glaze over, or forgetting what all is involved.
Read full review
Tungsten Automation (formerly Kofax)
No answers on this topic
Return on Investment
Adobe
  • Adobe Acrobat has saved us time in managing documents. In this day, everything is fast, moves fast, and keeping up with that pace demands software that functions at the same level. Adobe Acrobat does that. It has streamlined the steps I need to take to edit and create documents we need to manage our customers.
  • Adobe Acrobat removes the worry and stress associated with managing a large influx of documents. Something as simple as a document featuring an image that was sent to us upside down. Using the old method, I would have to open other software, click 'Edit', find the 'Rotate Image' button, click it a couple of times, save it as a JPEG, then attach it to Word, and finally save it as a PDF. It was a grueling process that consumed a great deal of time. Now, I simply open the image, and Adobe automatically recognizes it is upside down and fixes it for me. I can save and move on; it literally takes me seconds. Amazing.
  • Adobe Acrobat is intuitive and easy to use, and the additional apps are relevant to the needs that come up. If I have an idea, I can go to the available apps and find exactly what I need. Impressive and speaks to the years of experience this company has had to fine-tune its product and make it obvious that it is aggressive in staying on top.
Read full review
Tungsten Automation (formerly Kofax)
  • We were able to decrease personnel expenditures as there was not a need for individuals to index documents prior to incorporating them into the record.
Read full review
ScreenShots

Adobe Acrobat Screenshots

Screenshot of where to create, edit, convert, and share PDF files all from within Microsoft Teams – as part of Acrobat integrations with Microsoft 365 apps.Screenshot of Liquid Mode in Adobe Acrobat Reader mobile app, where users can read PDFs on phones and tablets without having to pinch and zoom. Navigate lengthy documents with intelligent outline and search tools, while maximizing readability and comfort with font size and line spacing that are adjustable.Screenshot of where to fill and sign PDF forms from anywhere and on any device. Here, users can collect signatures, digitally track progress, and automatically archive the signed document.Screenshot of the Adobe Scan mobile app, used to capture and convert documents into high-quality, interactive PDF documents that can be filled out, signed, and shared. This eliminates the hassle of finding a printer, filling a form by hand, and scanning it again.