Adobe Acrobat vs. Tungsten Capture

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Adobe Acrobat
Score 8.8 out of 10
N/A
Adobe Acrobat DC is the current version of the well-established document / PDF management solution, part of the Adobe Document Cloud (the other part being Adobe's eSign services based on technology acquired with EchoSign in 2011).
$12.99
per month
Tungsten Capture
Score 7.7 out of 10
N/A
Tungsten Capture (formerly Kofax Capture) is a suite of multichannel document capture applications.
$3,500
per year
Pricing
Adobe AcrobatTungsten Capture
Editions & Modules
Acrobat Standard for Individuals
$12.99
per month
Acrobat Standard for teams
$14.99
per month per user
Acrobat Pro for Individuals
$19.99
per month
Acrobat Pro for Teams
$22.19
per month per user
Acrobat for Enterprise
Contact sales team
Kofax Capture
$3,500
per year
Offerings
Pricing Offerings
Adobe AcrobatTungsten Capture
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details
More Pricing Information
Community Pulse
Adobe AcrobatTungsten Capture
Considered Both Products
Adobe Acrobat
Chose Adobe Acrobat
Acrobat is very popular in the world and secure software, so it is easy for the client to open confidential documents in Acrobat and design the document. Acrobat has a modern view, which is very easy to use. Acrobat takes less time to execute different operations in comparison …
Tungsten Capture

No answer on this topic

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User Ratings
Adobe AcrobatTungsten Capture
Likelihood to Recommend
8.9
(550 ratings)
9.2
(9 ratings)
Likelihood to Renew
9.6
(28 ratings)
9.0
(1 ratings)
Usability
9.0
(238 ratings)
10.0
(1 ratings)
Availability
10.0
(2 ratings)
-
(0 ratings)
Performance
6.9
(9 ratings)
-
(0 ratings)
Support Rating
8.2
(57 ratings)
5.0
(1 ratings)
Online Training
9.0
(1 ratings)
-
(0 ratings)
Implementation Rating
9.3
(10 ratings)
-
(0 ratings)
Configurability
8.5
(2 ratings)
-
(0 ratings)
Contract Terms and Pricing Model
6.0
(3 ratings)
-
(0 ratings)
Ease of integration
9.0
(8 ratings)
-
(0 ratings)
Product Scalability
6.8
(3 ratings)
-
(0 ratings)
Vendor post-sale
4.0
(3 ratings)
-
(0 ratings)
Vendor pre-sale
5.5
(2 ratings)
-
(0 ratings)
User Testimonials
Adobe AcrobatTungsten Capture
Likelihood to Recommend
Adobe
I don't want to ignore copy. Rather than send copy for approval as Word docs or as raw copy in email or, god forbid, a Teams message, Slack and other communication tools where it can be changed, deleted, mangled beyond recognition and face stresses and tortures the written word never should, you can print those documents as a PDF. It's not like a recipient can't change a word, but in our experience, non-creatives generally don't know what they've have to hit in order to commit such heresy. Also as you route PDFs of copy or design for approval, it's simple to see who has already weighed in and what they said. No need for crazy direction like "On paragraph 2 on the right side of the page, about a fourth down, rephrase those last 4 words" — that's near-DaVinci Code stuff to unpuzzle! Each person who needs to approve can simply drop their comment on the exact place they're talking about. That encourages others to view those comments and "talk it out" through the comments thread, rather than leave another comment giving similar direction.
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Tungsten Automation (formerly Kofax)
Kofax [Capture] meets our needs and for the most part is easy to use and setup. Configuration could be a little bit easier. The scripting language is a double edge sword if you will. It gives you nearly unlimited possibilities to script what you need, but the downside is you have to script it. Does a good job at batching and scanning documents. The tool integrates well into our workflow which makes our business partners happy and in turn provides for happy customers.
Read full review
Pros
Adobe
  • Organizing large documents and saving individual document from them.
  • Editing or updating existing documents within the organization to keep up with most current versions.
  • Collecting signatures internally and externally for the organization.
  • Drafting policies and procedures that require multiple collaborators and contributors.
  • Protecting documents from being edited or modified without permission or by ill intent.
  • Great for sending multiple photos in one document!
  • Great for document progress, for example, keeping record of who makes edits, when the edits are made, and what edit was done to the document.
Read full review
Tungsten Automation (formerly Kofax)
  • The VRS application included with Kofax Capture is the best image pre-processing platform available on the market today. It can handle a wide array of common document problems such as skew, flipping, wrinkles, lines, and dots.
  • The platform is incredibly scriptable and can be customized to handle all sorts of unusual document contents to allow information to be extracted that many other platforms just struggle on. Table extraction, line item matching, and smart extraction are all strong points with this platform.
  • Through the use of SBL and .NET the platform can be expanded and scaled quite easily to allow for the software to be integrated into existing business processes and platforms with ease.
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Cons
Adobe
  • When editing text, it can sometimes get a little tricky getting paragraphs to line back up if too much is added
  • Paragraph grouping needs to be a little better when editing. Often times sentences with be split into two separate text blocks
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Tungsten Automation (formerly Kofax)
  • We struggled with configuring Kofax with AP Automation. We used to receive vouchers in different formats by different companies, by different departments. The people from different departments used to scan those vouchers through regular scanners to a central location, which ended up as image pdfs. We fed these image pdfs through Kofax Capture for character recognition, which was painful as the accuracy of recognition was 50 to 60%.
  • Having a connectors with a workflow tool would be helpful where people can validate and approve the output.
  • More samples and documentation related to use of API in .NET applications would be a good improvement, that would help users to adapt the product easily into their organization.
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Likelihood to Renew
Adobe
I bought a perpetual license to Acrobat some time ago, but if the software ever stopped being supported in my version of windows or other solution that makes me need to buy another license I would not hesitate to do so since it saves me a lot of headaches. There are workarounds to merge files and edit pdfs with an online interface but I dont think those are a good usage of time when Acrobat exists.
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Tungsten Automation (formerly Kofax)
Cost of Kofax is high, however the cost to benefit scenarios always pay off.
Read full review
Usability
Adobe
My overall experience with Adobe is great because because the it has almost all of the tools in one place and it can be used it for most of my work without going anywhere else. Because the tools are available right there in the main interface, it makes it very easy to use.
Read full review
Tungsten Automation (formerly Kofax)
It's good.
Read full review
Reliability and Availability
Adobe
The software is readily available and rarely has application errors.
Read full review
Tungsten Automation (formerly Kofax)
No answers on this topic
Performance
Adobe
One of the best features of Adobe Acrobat is its speed and stability. When dealing with massive multi-page files, having to reload a crashed program over and over again would slow down progress unnecessarily. And expanding on that, having the table of contents generated allows me to skip to different pages with ease, a necessary feature with exceptionally long files. word searches are even more helpful with text recognition.
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Tungsten Automation (formerly Kofax)
No answers on this topic
Support Rating
Adobe
Because I don't need it. Used it years ago for account management/billing issues but they have changed the user experience so more of that can be managed online. If I have a question the knowledge base or a video that Adobe has posted answers
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Tungsten Automation (formerly Kofax)
Haven't really used their support yet
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Online Training
Adobe
Easy to follow and understand
Read full review
Tungsten Automation (formerly Kofax)
No answers on this topic
Implementation Rating
Adobe
Works well with JamF and SmartDeploy. These are our Enterprise imaging solutions for Mac's and PC's. The Enterprise installer is required when pushing out this app.
Read full review
Tungsten Automation (formerly Kofax)
No answers on this topic
Alternatives Considered
Adobe
I just don't feel as comfortable using other PDF editors. They just don't have the same name and look as Adobe Acrobat and I worry about the security of using other software to work on our company's documents. They may have similar features as Adobe Acrobat but I don't see any overall improvement to the features that Acrobat offers
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Tungsten Automation (formerly Kofax)
Quality of data capture. Automatic data integration with Oracle and SAP ERP. Automatic image integration with Oracle and SAP ERP. Automatic invoice booking in Oracle and SAP ERP.
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Contract Terms and Pricing Model
Adobe
The only thing I can think of that may be helpful would be a more flexible tiered pricing options based on usage or document volume.
Read full review
Tungsten Automation (formerly Kofax)
No answers on this topic
Scalability
Adobe
I find that many users aren't aware of many features of the software they use, nor may they be comfortable with learning multiple-step processes. For the simplest of PDF purposes (scanning, downloading, exporting), it gets a thumbs-up. For anything involving electronic signatures, meh--causes eyes to glaze over, or forgetting what all is involved.
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Tungsten Automation (formerly Kofax)
No answers on this topic
Return on Investment
Adobe
  • Savings of time trying to format documents correctly; PDFs hold their format.
  • Ease of transfer for print-ready or larger file types.
  • It has empowered multiple "non-designer" users to manipulate PDFs in minor ways, saving our design team time and allowing them to use their resources/time on other, more complex projects.
Read full review
Tungsten Automation (formerly Kofax)
  • We were able to decrease personnel expenditures as there was not a need for individuals to index documents prior to incorporating them into the record.
Read full review
ScreenShots

Adobe Acrobat Screenshots

Screenshot of where to create, edit, convert, and share PDF files all from within Microsoft Teams – as part of Acrobat integrations with Microsoft 365 apps.Screenshot of Liquid Mode in Adobe Acrobat Reader mobile app, where users can read PDFs on phones and tablets without having to pinch and zoom. Navigate lengthy documents with intelligent outline and search tools, while maximizing readability and comfort with font size and line spacing that are adjustable.Screenshot of where to fill and sign PDF forms from anywhere and on any device. Here, users can collect signatures, digitally track progress, and automatically archive the signed document.Screenshot of the Adobe Scan mobile app, used to capture and convert documents into high-quality, interactive PDF documents that can be filled out, signed, and shared. This eliminates the hassle of finding a printer, filling a form by hand, and scanning it again.