Adobe Acrobat Product Review
Overall Satisfaction with Adobe Acrobat
We use Adobe Acrobat to create, manage, red line and Bate Stamp PDF Documents. We altos combine PDF documents into a single and compress and reduce the size of PDF Document when they contain pictures
Pros
- Combine Dcouments
- Reduce size of Documents
- Edi PDF Dcouments
Cons
- Document Conversion many times has some formatting issues
- Ability to Open most any PDF Document
- Digitally Signing documents
- Reducing the Size of PDF Documents
- reduction in time to digitally sign documents
- Ability to Bate Stamp Documents for a legal matter
- Integration with Other Systems
- Ease of Use
Ease of use. If our employees have a hard time navigating the application that is time wasted and contributes to a loss of revenue.
- Kofax Power PDF
Kofax does just about everything Adobe does, but Adobe is more widely used so using Adobe helps with staying compatable with our customers. adobe also does the software functionality features a little better in our opinion.
Do you think Adobe Acrobat delivers good value for the price?
Yes
Are you happy with Adobe Acrobat's feature set?
Yes
Did Adobe Acrobat live up to sales and marketing promises?
Yes
Did implementation of Adobe Acrobat go as expected?
Yes
Would you buy Adobe Acrobat again?
Yes
Using Adobe Acrobat
40 - Legal Administration and Office Administration
2 - Technical IT Skills and knowledge of the product
- Bates Numbering
- PDF Editing
- Red Line
- Convery PDF to Word Documents
- Bates Numbering Documents
- Managing Signature Documents
Evaluating Adobe Acrobat and Competitors
Yes - Kofax PDF, It replaced it because the functions we need are done better and more reliable in Adobe
Would gather a complete list of all the requirements prior to evaluating brands to ensure no feature is missed
Adobe Acrobat Implementation
- Implemented in-house
Change management was minimal - We have a straight forward environment with specific requirements, change management did not play a big part in tis process for our company
Adobe Acrobat Training
Configuring Adobe Acrobat
We like to keep things uncomplicated and we tend to go with the standard configurations, they tend to meet all our needs and prevent complicated issues
No - we have not done any customization to the interface
No - we have not done any custom code
Adobe Acrobat Support
| Pros | Cons |
|---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
We did not purchase premium support as we found the use for support is so infrequent it doesn't jsutify the cost
Using Adobe Acrobat
| Pros | Cons |
|---|---|
Like to use Relatively simple Easy to use Technical support not required Consistent Quick to learn Convenient Feel confident using Familiar | None |
- Add a signature
- Convery to Word
- when converting getting the Formatting to stay
Yes - I have not had any issues viewing any PDF on my mobile device
Adobe Acrobat Reliability
Integrating Adobe Acrobat
- Microsoft Office
Simple Add-on to Microsoft Office that worked flawlessly
- none at this time
- File import/export
WE have minimal requirements or complexities within out organization, if you require more complex setups, I would suggest a Proof of Concept where you can test in your production environment on a limited basis allowing the more advanced users to test
Relationship with Adobe
be upfront and honest in your requirement and work with the vendor and don't make it or let it turn into an adversarial situation


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