What users are saying about

WordPress

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Top Rated
1896 Ratings
58 Ratings
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Score 7.8 out of 101

WordPress

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Top Rated
1896 Ratings
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Score 8.3 out of 101

Add comparison

Likelihood to Recommend

Adobe Business Catalyst

The service provision is good the accounts customer service is poor so I would struggle to give BC a better than average review, if only they could offer customers a better accounts service then the value would be much higher.
Richard Taylor profile photo

WordPress

If you need a website, WordPress should be on your list. The only exception to that would be a large ecommerce site. I wouldn't recommend WordPress to someone who does hundreds of sales per day via their ecommerce platform. Yes, there are add-ons and plugins that can do it, but you can also mop your floor with your cat. Why do that? There are other platforms that specialize in ecommerce and do it so much better.But if you need a social blog, B2B or B2C lead gen, a non-profit, a membership site, a community bulletin board, news site, arts and music or just a simple about me type of website, WordPress is the perfect platform for you. It's so very popular, that it's not going anywhere. It is a platform that will be supported as long there are websites on the internet! You really can't go wrong. Even if you wanted to do an ecommerce site on WordPress, you can. I just would urge you to look at another solution.
Dave Moll profile photo

Feature Rating Comparison

Email & Online Marketing

Adobe Business Catalyst
6.5
WordPress
WYSIWYG email editor
Adobe Business Catalyst
2.5
WordPress
Dynamic content
Adobe Business Catalyst
9.0
WordPress
Ability to test dynamic content
Adobe Business Catalyst
7.6
WordPress
Landing pages
Adobe Business Catalyst
6.7
WordPress
A/B testing
Adobe Business Catalyst
7.0
WordPress
Mobile optimization
Adobe Business Catalyst
8.0
WordPress
Email deliverability
Adobe Business Catalyst
8.1
WordPress
List management
Adobe Business Catalyst
3.2
WordPress
Triggered drip sequences
Adobe Business Catalyst
6.8
WordPress

Lead Management

Adobe Business Catalyst
1.8
WordPress
Lead nurturing
Adobe Business Catalyst
1.8
WordPress
Lead scoring and grading
Adobe Business Catalyst
2.2
WordPress
Data quality management
Adobe Business Catalyst
1.5
WordPress
Automated sales alerts and tasks
Adobe Business Catalyst
1.8
WordPress

Campaign Management

Adobe Business Catalyst
2.4
WordPress
Calendaring
Adobe Business Catalyst
2.5
WordPress
Event/webinar marketing
Adobe Business Catalyst
2.3
WordPress

Social Media Marketing

Adobe Business Catalyst
8.2
WordPress
Social sharing and campaigns
Adobe Business Catalyst
7.8
WordPress
Social profile integration
Adobe Business Catalyst
8.6
WordPress

Reporting & Analytics

Adobe Business Catalyst
7.1
WordPress
Dashboards
Adobe Business Catalyst
8.0
WordPress
Standard reports
Adobe Business Catalyst
7.1
WordPress
Custom reports
Adobe Business Catalyst
6.1
WordPress

Platform & Infrastructure

Adobe Business Catalyst
6.4
WordPress
8.5
API
Adobe Business Catalyst
7.1
WordPress
8.5
Role-based workflow & approvals
Adobe Business Catalyst
7.0
WordPress
Customizability
Adobe Business Catalyst
6.0
WordPress
Integration with Salesforce.com
Adobe Business Catalyst
5.5
WordPress
Internationalization / multi-language
Adobe Business Catalyst
WordPress
8.5

Security

Adobe Business Catalyst
WordPress
8.5
Role-based user permissions
Adobe Business Catalyst
WordPress
8.5

Web Content Creation

Adobe Business Catalyst
WordPress
8.2
WYSIWYG editor
Adobe Business Catalyst
WordPress
7.7
Code quality / cleanliness
Adobe Business Catalyst
WordPress
8.1
Admin section
Adobe Business Catalyst
WordPress
8.3
Page templates
Adobe Business Catalyst
WordPress
7.8
Library of website themes
Adobe Business Catalyst
WordPress
8.6
Mobile optimization / responsive design
Adobe Business Catalyst
WordPress
8.6
Publishing workflow
Adobe Business Catalyst
WordPress
8.3
Form generator
Adobe Business Catalyst
WordPress
8.0

Web Content Management

Adobe Business Catalyst
WordPress
8.7
Content taxonomy
Adobe Business Catalyst
WordPress
8.4
SEO support
Adobe Business Catalyst
WordPress
8.4
Bulk management
Adobe Business Catalyst
WordPress
8.3
Availability / breadth of extensions
Adobe Business Catalyst
WordPress
9.3
Community / comment management
Adobe Business Catalyst
WordPress
9.0

Pros

  • Probably one of the easiest e-commerce platforms to work in, it does take setup, but compared to a lot of other e-commerce solutions, this is probably the best one that I have seen that can be designed and implemented custom.
  • Their template system works very well and allows you to create and re-use templates across Adobe Business Catalyst.
  • Their pre-built modules are great, giving people a great way to use common web elements without having to use a plug-in or find some solution, it is simply built in and generally works exactly as you would expect.
  • Adobe Business Catalyst is more of an all-around solution, providing elements that most smaller companies would have a hard time figuring out, since it includes the ability to build websites, send and track e-mails, analytics. It really is a powerful tool that would typically require a fair amount of coding knowledge and expertise but with the system already built, it can be easily modified and edited by those with limited or no coding knowledge at all.
Jonathan Hodak profile photo
  • It is constantly being improved, with new features added, because of the community code-sourcing aspect.
  • Security vulnerabilities are continually being patched to keep it secure.
  • It has the best plugin repository, by far. So, anytime you have a needed new feature for your website, there is usually a plugin that already exists to allow you to do what you're wanting.
Ben Beck profile photo

Cons

  • They do not have the ability to create and build custom plug-ins for use on websites.
  • They do not support every payment gateway, they support the major ones, and most others, but if you have some very unusual payment gateway, it might not be supported.
  • The custom web apps were absolutely one of my favorite parts of this system, and it is really a shame that they do not allow them to be used on all tiers of the website, you have to get the web commerce tier to edit and use them.
Jonathan Hodak profile photo
  • WordPress has become caught up in the trend toward "drag n drop" page builders with the advent of the new "Gutenberg" block-based editor, despite the fact that many in the WordPress community don't want it and resent the manner in which it has been forced upon them.
Tim Colling profile photo

Likelihood to Renew

Adobe Business Catalyst9.4
Based on 10 answers
The simplicity of this platform is the main reason. BC is incredibly easy for first time users and very streamlined for experienced users. I also look at the integration with other Adobe products in my company. Being able to stay completely in one piece of software (Muse or Dreamweaver) for a full design and publish make much better use of my time.
Dan Butler profile photo
WordPress9.3
Based on 35 answers
WordPress has evolved from simple blogging software into an application that can run virtually any type of website. It has spawned its own ecosystem of themes and plugins. From my point of view as a web professional, the fact that there are so many great (and free) resources to learn about customizing WordPress means that, unlike some other systems, I can find the answers I need to make something work. Beyond that, the software just plain works and has become a part of my everyday life. My business has grown and evolved because of WordPress. And, unlike other software I have used, there have been no negatives. What else can I say?
Eric Karkovack profile photo

Usability

Adobe Business Catalyst9.7
Based on 4 answers
Overall it is a "plug and play" interface. The majority of the work is done in other software interfaces. Managing billing, user roles and custom reports are all that you need to manage in the actual BC user interface. For my business this is an incredible benefit as I have to leave my preferred software less.
Dan Butler profile photo
WordPress9.0
Based on 13 answers
From the get go it is intuitive and easy to use. There are plenty support forums on the internet that you can use to provide help.
Adrian Fraguela profile photo

Reliability and Availability

Adobe Business Catalyst9.0
Based on 4 answers
very few issues with availability
Jerry Dever profile photo
WordPress9.5
Based on 3 answers
Anyone can visit WordPress.org and download a fully functional copy of WordPress free of charge. Additionally, WordPress is offered to users as open-source software, which means that anyone can customize the code to create new applications and make these available to other WordPress users.
Martin Aranovitch profile photo

Performance

Adobe Business Catalyst8.2
Based on 1 answer
Very few issues
Jerry Dever profile photo
WordPress8.6
Based on 2 answers
Mostly, any performance issues have to do with using too many plugins and these can sometimes slow down the overall performance of your site. It is very tempting to start adding lots of plugins to your WordPress site, however, as there are thousands of great plugins to choose from and so many of them help you do amazing things on your site.If you begin to notice performance issues with your WordPress site (e.g. pages being slow to load), there are ways to optimize the performance of your site, but this requires learning the process. WordPress users can learn how to optimize their WordPress sites by downloading the WPTrainMe WordPress training plugin (WPTrainMe.com) and going through the detailed step-by-step WordPress optimization tutorials.
Martin Aranovitch profile photo

Support

Adobe Business Catalyst8.6
Based on 5 answers
The support provided by Adobe is excellent. Though the knowledge base, forums, blogs and online chat questions most all answers can be found. In the event that you are unable to find an answer or you have a unique situation simply post a question to the forums. These forums are regularly monitored by Adobe and its users.
Pauline Kraus profile photo
WordPress8.0
Based on 10 answers
With WordPress, it's important to differentiate between support for the application itself, and support for third-party components that integrate with WordPress like "plugins" (functionality) and "themes" (web design templates).The WordPress application provides free support via an online community of general users and technical experts (e.g. developers). This support is mostly related to reporting bug fixes, security vulnerabilities, etc., which then get reviewed by the core development team for possible implementation and resolution in the next or a future version upgrade.Most of the problems users experience with WordPress, however, tend to come from third-party plugins and themes causing conflicts or errors. These are developed by a range of different providers, developers, designers, amateur coders, etc. and so the level of support varies. Just like "apps" for mobile devices, there are developers who create robust solutions that play well with everything else on your device and they provide excellent support to users, and there are "fly by the seat of their pants" developers and/or marketers who rush out software that is really "buggy", or they don't have a great customer support structure in place to handle issues and provide solutions quickly (or at all).I gave the rating of 8/10 in this case, because if you focus on the support you can expect to receive for "core" WordPress-related issues only (e.g. bugs or vulnerabilities in the software), there is no dedicated WordPress support "representative" that will directly assist you or manage your case - it's an open source community. And if you focus on the support you can expect to receive for third-party plugins and themes, then that varies greatly depending on who the plugin or theme developer is, and whether you are using a free or premium plugin or theme
Martin Aranovitch profile photo

Online Training

Adobe Business Catalyst8.6
Based on 2 answers
bcgurus.comkiyuco
Jerry Dever profile photo
WordPress10.0
Based on 1 answer
It is very easy to find online resources to learn how to do just about anything with WordPress.
Lori Berkowitz profile photo

Implementation

Adobe Business Catalyst9.6
Based on 3 answers
Pretty easy to do
Jerry Dever profile photo
WordPress6.7
Based on 9 answers
You can create custom RSS and XML to export content from previous CMS' and import this into Wordpress.
Adrian Fraguela profile photo

Alternatives Considered

As far as the CMS for BC goes, there is none out there that compares. In the past we have utilized Joomla, Wordpress, Mambo, Drupal, Concrete 5 and others. None of them were as easy to use and train on that Adobe's Business Catalyst. Our alternative to BC is WordPress when our clients want a less expensive solution. For the most part that works OK but we have had issues with plugin incompatibility among other issues. We lost at least two clients because of similar issues. The other great part about BC's solution is that we can still work with our favorite site creation tool - Dreamweaver. The whole process continues to be more and more simplified with added features to the system. No other solution (that we've found) offers such an easy way to create custom web sites that are easily editable by our clients.
Jeff French profile photo
WordPress is the only website management tool I have used.
Brandon Mand profile photo

Scalability

Adobe Business Catalyst9.0
Based on 2 answers
It's easy to build small sites or large sites and there is lots of templating.
Jerry Dever profile photo
WordPress10.0
Based on 1 answer
WordPress is completely scalable. You can get started immediately with a very simple "out-of-the box" WordPress installation and then add whatever functionality you need as and when you need it, and continue expanding. Often we will create various WordPress sites on the same domain to handle different aspects of our strategy (e.g. one site for the sales pages, product information and/or a marketing blog, another for delivering products securely through a private membership site, and another for running an affiliate program or other application), and then ties all of these sites together using a common theme and links on each of the site's menus.Additionally, WordPress offers a multisite function that allows organizations and institutions to manage networks of sites managed by separate individual site owners, but centrally administered by the parent organization. You can also expand WordPress into a social networking or community site, forums, etc.The same scalability applies to web design. You can start with a simple design and then scale things up to display sites with amazing visual features, including animations and video effects, sliding images and animated product image galleries, elements that appear and fade from visitor browsers, etc.The scaling possibilities of WordPress are truly endless.
Martin Aranovitch profile photo

Return on Investment

  • Surprisingly enough and despite having a second, less expensive hosting solution, a majority of our clients prefer to use the Adobe Business Catalyst solution. We are then able to enjoy the commissions that are returned as we sign up new customers for annual contracts.
  • Being able to store and utilize data that comes from web form submissions has been very helpful in customer retention since we became a partner in 2011. Since that time, we have only lost two clients. That's 3 times better than our other hosting solution.
  • Our largest negative impact has come from having only one choice in SSLs. For example, we had a great client in a local and growing bank. We spent 2 months getting the web site built to their specifications and we were very clear on the SSL situation. However, once the site went live, problems arose. In the past they had submitted their site to search engines with their secure URL and that was all that was indexed. Then when their customers searched for their site and clicked on the secure URL, it either showed that the site could not be found OR it said that they were entering to a site with an unverified SSL. People would then call the bank and complain. We then had to quickly move their site to another solution costing us days of re-development time and resources.
Jeff French profile photo
  • Most of my services are supplied remotely by people shipping parts to me to be refurbished. This is very much a niche business that could not grow without national publicity as there are not enough customers to support it locally. WordPress enabled me to build an attractive & informative website to drive traffic to my business.
  • In addition, the affiliate ads also provide a small amount of revenue, as well.
Floyd Finch profile photo

Pricing Details

Adobe Business Catalyst

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

WordPress

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details