What users are saying about
Adobe Campaign
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Top Rated
329 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.2 out of 100
Based on 329 reviews and ratings
5 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.5 out of 100
Based on 5 reviews and ratings
Feature Set Ratings
- Adobe Campaign ranks higher in 5 feature sets: Email & Online Marketing, Lead Management, Campaign Management, Reporting & Analytics, Platform & Infrastructure
- Jumplead ranks higher in 1 feature set: Social Media Marketing
Email & Online Marketing
8.5
Adobe Campaign
85%

6.0
Jumplead
60%
Adobe Campaign ranks higher in 7/9 features
Adobe Campaign ranks higher in 7/9 features
WYSIWYG email editor
8.0
80%
81 Ratings

6.4
64%
3 Ratings
Dynamic content
9.0
90%
85 Ratings

1.0
10%
2 Ratings
Ability to test dynamic content
7.9
79%
80 Ratings

9.1
91%
1 Rating
Landing pages
8.8
88%
78 Ratings

9.1
91%
3 Ratings
A/B testing
8.4
84%
82 Ratings

7.8
78%
2 Ratings
Mobile optimization
8.7
87%
79 Ratings

4.6
46%
2 Ratings
Email deliverability reporting
9.0
90%
136 Ratings

7.3
73%
6 Ratings
List management
8.5
85%
85 Ratings

4.6
46%
3 Ratings
Triggered drip sequences
8.5
85%
77 Ratings

3.8
38%
3 Ratings
Lead Management
6.7
Adobe Campaign
67%

5.7
Jumplead
57%
Adobe Campaign ranks higher in 2/4 features
Adobe Campaign ranks higher in 2/4 features
Lead nurturing
7.1
71%
6 Ratings

9.1
91%
3 Ratings
Lead scoring and grading
7.3
73%
5 Ratings

3.8
38%
3 Ratings
Data quality management
6.3
63%
6 Ratings

1.1
11%
3 Ratings
Automated sales alerts and tasks
6.0
60%
5 Ratings

9.1
91%
3 Ratings
Campaign Management
7.8
Adobe Campaign
78%

5.5
Jumplead
55%
Adobe Campaign ranks higher in 1/2 features
Adobe Campaign ranks higher in 1/2 features
Calendaring
8.3
83%
79 Ratings

9.1
91%
1 Rating
Event/webinar marketing
7.4
74%
6 Ratings

1.8
18%
1 Rating
Social Media Marketing
7.9
Adobe Campaign
79%

9.1
Jumplead
91%
Jumplead ranks higher in 2/2 features
Jumplead ranks higher in 2/2 features
Social sharing and campaigns
8.0
80%
4 Ratings

9.1
91%
1 Rating
Social profile integration
7.7
77%
4 Ratings

9.0
90%
3 Ratings
Reporting & Analytics
8.7
Adobe Campaign
87%

7.3
Jumplead
73%
Adobe Campaign ranks higher in 3/3 features
Adobe Campaign ranks higher in 3/3 features
Dashboards
8.6
86%
84 Ratings

7.3
73%
3 Ratings
Standard reports
8.8
88%
84 Ratings

7.3
73%
3 Ratings
Custom reports
8.5
85%
82 Ratings

7.3
73%
1 Rating
Platform & Infrastructure
8.2
Adobe Campaign
82%

7.5
Jumplead
75%
Adobe Campaign ranks higher in 4/6 features
Adobe Campaign ranks higher in 4/6 features
API
8.5
85%
74 Ratings

4.6
46%
3 Ratings
Role-based workflow & approvals
8.8
88%
78 Ratings

9.1
91%
1 Rating
Customizability
8.7
87%
80 Ratings

7.2
72%
2 Ratings
Integration with Salesforce.com
8.7
87%
60 Ratings

9.1
91%
2 Ratings
Integration with Microsoft Dynamics CRM
8.3
83%
51 Ratings

N/A
0 Ratings
Integration with SugarCRM
6.5
65%
6 Ratings

N/A
0 Ratings
Attribute Ratings
- Jumplead is rated higher in 3 areas: Likelihood to Recommend, Likelihood to Renew, Performance
Likelihood to Recommend
8.4
Adobe Campaign
84%
90 Ratings

9.1
Jumplead
91%
3 Ratings
Likelihood to Renew
8.4
Adobe Campaign
84%
5 Ratings

9.1
Jumplead
91%
1 Rating
Usability
8.7
Adobe Campaign
87%
31 Ratings

Jumplead
N/A
0 Ratings
Availability
7.0
Adobe Campaign
70%
2 Ratings

Jumplead
N/A
0 Ratings
Performance
7.0
Adobe Campaign
70%
2 Ratings

9.1
Jumplead
91%
2 Ratings
Support Rating
8.8
Adobe Campaign
88%
36 Ratings

Jumplead
N/A
0 Ratings
In-Person Training
8.0
Adobe Campaign
80%
1 Rating

Jumplead
N/A
0 Ratings
Online Training
8.0
Adobe Campaign
80%
1 Rating

Jumplead
N/A
0 Ratings
Implementation Rating
8.0
Adobe Campaign
80%
2 Ratings

Jumplead
N/A
0 Ratings
Contract Terms and Pricing Model
8.5
Adobe Campaign
85%
3 Ratings

Jumplead
N/A
0 Ratings
Likelihood to Recommend
Adobe Campaign
Our marketing infrastructure has been streamlined by Adobe Campaign. It enables our marketing team to design personalized email marketing that can be automatically sent to each client. It has a safe database that manages our customer's data and we can easily refer to it when we require customer information. It is simple to use and can easily monitor all marketing channels at a lower cost.
Technical Specialist
MambuInformation Technology & Services, 501-1000 employees
Jumplead
It's great for monthly tech budgets under $500. It's not very well suited for ecommerce. Not suitable for large scale enterprise due to the limited API. Not suitable for people who are not at least a little tech savvy. However, anyone who can use WordPress can use this, so that is nice
Founder/CEO
SearcherMagnetMarketing and Advertising, 1-10 employees
Pros
Adobe Campaign
- If we already have a list of subscribers to whom we want to send private newsletters about certain updates in our products and services, it is very easy to import them into the platform through text document formats, or directly from cloud platforms that have allowed us to save their information
- It integrates very well with platforms oriented to the development of help desk operations, as in the case of Zendesk, where we store all the information of the customers that communicate with us to improve their user experience through technical assistance, and to have a better feedback with them.
- Adobe Campaign allows us to create our own forms that can be added to the company's page, so that depending on the type of potential customer that is accessing them, we can show personalized information that is of interest to them as customers, and thus ensure more business.
Senior Consultant
SSDIGITALCOMarketing & Advertising, 201-500 employees
Jumplead
- Jumplead provides a great contact list database - You can assign contacts to different stages of the sales funnel, add different tags for different types of contact needs, add notes, see when contacts visit your website, how many times they visit, where they visit, and add auto-responder emails when contacts visit certain pages. Jumplead also provides users with hot leads lists of contacts that visit their via every day, once a week, once a month or never. The email notification is your choice.
- Autoresponders and email blast - We send out multiple emails per month from 3 different accounts that we've started on Jumplead. (We can switch between all 3 accounts from one user interface.) With email and autoresponder emails we can set up schedules, automatic triggers, and see analytics with open rates, click through rates, deliveries, bounce back, unsubscribed and more.
- Landing pages and lead generation forms - This are especially great because we can set up forms to capture contacts right from the Jumplead platform which makes all of the above functions more seamless.
- Customer Service - Maybe I should have stated this one first. Matt and the rest of the team at Jumplead are, how do I say this, AMAZING! They have helped me figure out every question I have had, with attention to detail in explanation and with time sensitivity.
Director of Digital Strategy
Lure AgencyMarketing and Advertising, 1-10 employees
Cons
Adobe Campaign
- We have had problems with the usability of their platform. When we communicate with the integrated technical support via e-mail, it takes hours to respond.
- On the other hand, the application does not allow us to multitask, your platform becomes very slow.
- Also, it is a bit complicated to adapt to using the application completely.
Project Manager
SSDIGITALCOMarketing & Advertising, 201-500 employees
Jumplead
- Live chat needs some work. It is somewhat limited in functionality.
- Contact management needs more flexibility to search, add, delete, and edit.
Vice President, Products and Marketing
DecisionWiseManagement Consulting, 11-50 employees
Pricing Details
Adobe Campaign
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Adobe Campaign Editions & Modules
—
Additional Pricing Details
—Jumplead
General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$0 Contacts
Jumplead Editions & Modules
Edition
Explore | Free1 |
---|---|
Solo | $491 |
Starter | $991 |
Pro | $1991 |
Enterprise | $2991 |
- Contacts
Additional Pricing Details
—Likelihood to Renew
Adobe Campaign
Adobe Campaign 8.4
Based on 5 answers
Once you go for Neolane you are a bit stuck with it, so we will most likely stay with Neolane. Cost of investment and training are the main factors at work here. We havesimply have invested too much in the product to stop using it after 2 years.That said, my score of 8 does not imply that the product is worthy of getting an 8 but reflects our willingness to renew.Given that upgrading to a new version will cost again a substantial sum, we most likely will keep using the current version we are on which is 6X.

Verified User
Administrator in Quality Assurance
Internet Company, 51-200 employeesJumplead
Jumplead 9.1
Based on 1 answer
Works well, has features I need, competitive pricing, great support
Vice President, Products and Marketing
DecisionWiseManagement Consulting, 11-50 employees
Usability
Adobe Campaign
Adobe Campaign 8.7
Based on 31 answers
I believe that many applications have some flaws but many in general are very efficient in what they do and among all these, I believe that Adobe Campaign offers great features compared to others and is also a very robust and stable platform. We can use data in a very advanced way to get as much management as possible over the entire flow.
Help Desk Technician
Central ITInformation Technology & Services, 1001-5000 employees
Jumplead
No score
No answers yet
No answers on this topic
Reliability and Availability
Adobe Campaign
Adobe Campaign 7.0
Based on 2 answers
Aside from frequent error prompts, the program is quite dependable
Email Programmer
The Cosmopolitan of Las Vegas5001-10,000 employees
Jumplead
No score
No answers yet
No answers on this topic
Support Rating
Adobe Campaign
Adobe Campaign 8.8
Based on 36 answers
I wished they have standard technical support based in Sydney, Australia and they made it easy for us to access that support. A lot of the complex technical support questions have to be coursed through Adobe consultants, who charge a premium. And sometimes the answers to some technical questions are not very straightforward. In the end, we contracted a local Adobe Campaign technical partner.

Verified User
Strategist in Marketing
Information Services Company, 1001-5000 employeesJumplead
No score
No answers yet
No answers on this topic
Alternatives Considered
Adobe Campaign
As earlier stated, it is really about the customizability. We used and still do use the other platforms mentioned. But our clients on Adobe Campaign needed a more sophisticated solution. We would be able to achieve the same outcomes on a different tool, but the difference is they would require much more regular and manual attention.

Verified User
Employee in Information Technology
Marketing and Advertising Company, 11-50 employeesJumplead
Jumplead is cheaper and leaner than "Confusionsoft" and makes a hell of a lot more sense than stapling 5 other software together.
Founder/CEO
SearcherMagnetMarketing and Advertising, 1-10 employees
Contract Terms and Pricing Model
Adobe Campaign
Adobe Campaign 8.5
Based on 3 answers
The licensing terms after purchasing this platform are manageable. The set price is relatively low as compared to that of similar products and there is a guarantee in Returns on Investment after the agreed period of time. We are able to manage the billing frequency without any failure due to the stability and positive performance of this platform in marketing campaigns.
Technical Specialist
MambuInformation Technology & Services, 501-1000 employees
Jumplead
No score
No answers yet
No answers on this topic
Return on Investment
Adobe Campaign
- Adobe Campaign has really helped in growing and managing the customer database.
- Email automation and integration feature in Adobe Campaign has helped in saving time and has increased our supporters.
- Adobe Campaign has helped in the creation and implementation of personalised emails and messages to the customers.
Content Creator
Self-employedMarketing & Advertising, 1-10 employees
Jumplead
- Provides our agency and our clients with a better, more efficient inbound marketing strategy. Platforms like HubSpot are too expensive and too complicated for what we need.
- Lead gen forms, emails, contact updates and analytics can all be taken care of right inside the platform. It's convenient.
Director of Digital Strategy
Lure AgencyMarketing and Advertising, 1-10 employees