What users are saying about
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Top Rated
329 Ratings
5 Ratings

Adobe Campaign

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Top Rated
329 Ratings
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Score 8.2 out of 100
5 Ratings
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Score 8.5 out of 100

Feature Set Ratings

  • Adobe Campaign ranks higher in 5 feature sets: Email & Online Marketing, Lead Management, Campaign Management, Reporting & Analytics, Platform & Infrastructure
  • Jumplead ranks higher in 1 feature set: Social Media Marketing

Email & Online Marketing

8.5

Adobe Campaign

85%
6.0

Jumplead

60%
Adobe Campaign ranks higher in 7/9 features

WYSIWYG email editor

8.0
80%
81 Ratings
6.4
64%
3 Ratings

Dynamic content

9.0
90%
85 Ratings
1.0
10%
2 Ratings

Ability to test dynamic content

7.9
79%
80 Ratings
9.1
91%
1 Rating

Landing pages

8.8
88%
78 Ratings
9.1
91%
3 Ratings

A/B testing

8.4
84%
82 Ratings
7.8
78%
2 Ratings

Mobile optimization

8.7
87%
79 Ratings
4.6
46%
2 Ratings

Email deliverability reporting

9.0
90%
136 Ratings
7.3
73%
6 Ratings

List management

8.5
85%
85 Ratings
4.6
46%
3 Ratings

Triggered drip sequences

8.5
85%
77 Ratings
3.8
38%
3 Ratings

Lead Management

6.7

Adobe Campaign

67%
5.7

Jumplead

57%
Adobe Campaign ranks higher in 2/4 features

Lead nurturing

7.1
71%
6 Ratings
9.1
91%
3 Ratings

Lead scoring and grading

7.3
73%
5 Ratings
3.8
38%
3 Ratings

Data quality management

6.3
63%
6 Ratings
1.1
11%
3 Ratings

Automated sales alerts and tasks

6.0
60%
5 Ratings
9.1
91%
3 Ratings

Campaign Management

7.8

Adobe Campaign

78%
5.5

Jumplead

55%
Adobe Campaign ranks higher in 1/2 features

Calendaring

8.3
83%
79 Ratings
9.1
91%
1 Rating

Event/webinar marketing

7.4
74%
6 Ratings
1.8
18%
1 Rating

Social Media Marketing

7.9

Adobe Campaign

79%
9.1

Jumplead

91%
Jumplead ranks higher in 2/2 features

Social sharing and campaigns

8.0
80%
4 Ratings
9.1
91%
1 Rating

Social profile integration

7.7
77%
4 Ratings
9.0
90%
3 Ratings

Reporting & Analytics

8.7

Adobe Campaign

87%
7.3

Jumplead

73%
Adobe Campaign ranks higher in 3/3 features

Dashboards

8.6
86%
84 Ratings
7.3
73%
3 Ratings

Standard reports

8.8
88%
84 Ratings
7.3
73%
3 Ratings

Custom reports

8.5
85%
82 Ratings
7.3
73%
1 Rating

Platform & Infrastructure

8.2

Adobe Campaign

82%
7.5

Jumplead

75%
Adobe Campaign ranks higher in 4/6 features

API

8.5
85%
74 Ratings
4.6
46%
3 Ratings

Role-based workflow & approvals

8.8
88%
78 Ratings
9.1
91%
1 Rating

Customizability

8.7
87%
80 Ratings
7.2
72%
2 Ratings

Integration with Salesforce.com

8.7
87%
60 Ratings
9.1
91%
2 Ratings

Integration with Microsoft Dynamics CRM

8.3
83%
51 Ratings
N/A
0 Ratings

Integration with SugarCRM

6.5
65%
6 Ratings
N/A
0 Ratings

Attribute Ratings

  • Jumplead is rated higher in 3 areas: Likelihood to Recommend, Likelihood to Renew, Performance

Likelihood to Recommend

8.4

Adobe Campaign

84%
90 Ratings
9.1

Jumplead

91%
3 Ratings

Likelihood to Renew

8.4

Adobe Campaign

84%
5 Ratings
9.1

Jumplead

91%
1 Rating

Usability

8.7

Adobe Campaign

87%
31 Ratings

Jumplead

N/A
0 Ratings

Availability

7.0

Adobe Campaign

70%
2 Ratings

Jumplead

N/A
0 Ratings

Performance

7.0

Adobe Campaign

70%
2 Ratings
9.1

Jumplead

91%
2 Ratings

Support Rating

8.8

Adobe Campaign

88%
36 Ratings

Jumplead

N/A
0 Ratings

In-Person Training

8.0

Adobe Campaign

80%
1 Rating

Jumplead

N/A
0 Ratings

Online Training

8.0

Adobe Campaign

80%
1 Rating

Jumplead

N/A
0 Ratings

Implementation Rating

8.0

Adobe Campaign

80%
2 Ratings

Jumplead

N/A
0 Ratings

Contract Terms and Pricing Model

8.5

Adobe Campaign

85%
3 Ratings

Jumplead

N/A
0 Ratings

Likelihood to Recommend

Adobe Campaign

Our marketing infrastructure has been streamlined by Adobe Campaign. It enables our marketing team to design personalized email marketing that can be automatically sent to each client. It has a safe database that manages our customer's data and we can easily refer to it when we require customer information. It is simple to use and can easily monitor all marketing channels at a lower cost.
Nathan Bartel | TrustRadius Reviewer

Jumplead

It's great for monthly tech budgets under $500. It's not very well suited for ecommerce. Not suitable for large scale enterprise due to the limited API. Not suitable for people who are not at least a little tech savvy. However, anyone who can use WordPress can use this, so that is nice
AARON OPFELL » Grows Sales | TrustRadius Reviewer

Pros

Adobe Campaign

  • If we already have a list of subscribers to whom we want to send private newsletters about certain updates in our products and services, it is very easy to import them into the platform through text document formats, or directly from cloud platforms that have allowed us to save their information
  • It integrates very well with platforms oriented to the development of help desk operations, as in the case of Zendesk, where we store all the information of the customers that communicate with us to improve their user experience through technical assistance, and to have a better feedback with them.
  • Adobe Campaign allows us to create our own forms that can be added to the company's page, so that depending on the type of potential customer that is accessing them, we can show personalized information that is of interest to them as customers, and thus ensure more business.
Vince Vanderford | TrustRadius Reviewer

Jumplead

  • Jumplead provides a great contact list database - You can assign contacts to different stages of the sales funnel, add different tags for different types of contact needs, add notes, see when contacts visit your website, how many times they visit, where they visit, and add auto-responder emails when contacts visit certain pages. Jumplead also provides users with hot leads lists of contacts that visit their via every day, once a week, once a month or never. The email notification is your choice.
  • Autoresponders and email blast - We send out multiple emails per month from 3 different accounts that we've started on Jumplead. (We can switch between all 3 accounts from one user interface.) With email and autoresponder emails we can set up schedules, automatic triggers, and see analytics with open rates, click through rates, deliveries, bounce back, unsubscribed and more.
  • Landing pages and lead generation forms - This are especially great because we can set up forms to capture contacts right from the Jumplead platform which makes all of the above functions more seamless.
  • Customer Service - Maybe I should have stated this one first. Matt and the rest of the team at Jumplead are, how do I say this, AMAZING! They have helped me figure out every question I have had, with attention to detail in explanation and with time sensitivity.
Melissa J. Rautenberg | TrustRadius Reviewer

Cons

Adobe Campaign

  • We have had problems with the usability of their platform. When we communicate with the integrated technical support via e-mail, it takes hours to respond.
  • On the other hand, the application does not allow us to multitask, your platform becomes very slow.
  • Also, it is a bit complicated to adapt to using the application completely.
Lisa Carter | TrustRadius Reviewer

Jumplead

  • Live chat needs some work. It is somewhat limited in functionality.
  • Contact management needs more flexibility to search, add, delete, and edit.
Charles Rogel | TrustRadius Reviewer

Pricing Details

Adobe Campaign

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Adobe Campaign Editions & Modules

Additional Pricing Details

Jumplead

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$0 Contacts

Jumplead Editions & Modules

Edition
ExploreFree1
Solo$491
Starter$991
Pro$1991
Enterprise$2991
  1. Contacts
Additional Pricing Details

Likelihood to Renew

Adobe Campaign

Adobe Campaign 8.4
Based on 5 answers
Once you go for Neolane you are a bit stuck with it, so we will most likely stay with Neolane. Cost of investment and training are the main factors at work here. We havesimply have invested too much in the product to stop using it after 2 years.That said, my score of 8 does not imply that the product is worthy of getting an 8 but reflects our willingness to renew.Given that upgrading to a new version will cost again a substantial sum, we most likely will keep using the current version we are on which is 6X.
Anonymous | TrustRadius Reviewer

Jumplead

Jumplead 9.1
Based on 1 answer
Works well, has features I need, competitive pricing, great support
Charles Rogel | TrustRadius Reviewer

Usability

Adobe Campaign

Adobe Campaign 8.7
Based on 31 answers
I believe that many applications have some flaws but many in general are very efficient in what they do and among all these, I believe that Adobe Campaign offers great features compared to others and is also a very robust and stable platform. We can use data in a very advanced way to get as much management as possible over the entire flow.
Bruno Soares | TrustRadius Reviewer

Jumplead

No score
No answers yet
No answers on this topic

Reliability and Availability

Adobe Campaign

Adobe Campaign 7.0
Based on 2 answers
Aside from frequent error prompts, the program is quite dependable
Gibum Kang | TrustRadius Reviewer

Jumplead

No score
No answers yet
No answers on this topic

Support Rating

Adobe Campaign

Adobe Campaign 8.8
Based on 36 answers
I wished they have standard technical support based in Sydney, Australia and they made it easy for us to access that support. A lot of the complex technical support questions have to be coursed through Adobe consultants, who charge a premium. And sometimes the answers to some technical questions are not very straightforward. In the end, we contracted a local Adobe Campaign technical partner.
Anonymous | TrustRadius Reviewer

Jumplead

No score
No answers yet
No answers on this topic

Alternatives Considered

Adobe Campaign

As earlier stated, it is really about the customizability. We used and still do use the other platforms mentioned. But our clients on Adobe Campaign needed a more sophisticated solution. We would be able to achieve the same outcomes on a different tool, but the difference is they would require much more regular and manual attention.
Anonymous | TrustRadius Reviewer

Jumplead

Jumplead is cheaper and leaner than "Confusionsoft" and makes a hell of a lot more sense than stapling 5 other software together.
AARON OPFELL » Grows Sales | TrustRadius Reviewer

Contract Terms and Pricing Model

Adobe Campaign

Adobe Campaign 8.5
Based on 3 answers
The licensing terms after purchasing this platform are manageable. The set price is relatively low as compared to that of similar products and there is a guarantee in Returns on Investment after the agreed period of time. We are able to manage the billing frequency without any failure due to the stability and positive performance of this platform in marketing campaigns.
Nathan Bartel | TrustRadius Reviewer

Jumplead

No score
No answers yet
No answers on this topic

Return on Investment

Adobe Campaign

  • Adobe Campaign has really helped in growing and managing the customer database.
  • Email automation and integration feature in Adobe Campaign has helped in saving time and has increased our supporters.
  • Adobe Campaign has helped in the creation and implementation of personalised emails and messages to the customers.
Augastin K Lazar | TrustRadius Reviewer

Jumplead

  • Provides our agency and our clients with a better, more efficient inbound marketing strategy. Platforms like HubSpot are too expensive and too complicated for what we need.
  • Lead gen forms, emails, contact updates and analytics can all be taken care of right inside the platform. It's convenient.
Melissa J. Rautenberg | TrustRadius Reviewer

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