What users are saying about
Top Rated
93 Ratings
3 Ratings
Top Rated
93 Ratings
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Score 7.5 out of 101
3 Ratings
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Score 9.1 out of 101

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Likelihood to Recommend

Adobe Campaign

Adobe Campaign is well suited for enterprise-level marketing communications. It can manage and deploy large volumes of emails very efficiently. Workflows can allow multiple touches, staggered sends, and segmentation to occur all within one delivery if needed. Interactions and reporting can happen in real time or near real time if needed. When integrated with the rest of the Marketing Cloud, Campaign becomes even more powerful as platforms like Analytics and AEM can have functionality brought directly into Campaign for more effective content creation and reporting.
Marty Idziak profile photo

Jumplead

It suited for any company that wants to track their conversions, contacts, emails, and lead gen forms all in one place. The only question that would need to be asked is if the company is actually going to utilize the platform; if not, it would be a waste of money
Melissa J. Rautenberg profile photo

Feature Rating Comparison

Email & Online Marketing

Adobe Campaign
7.9
Jumplead
6.0
WYSIWYG email editor
Adobe Campaign
7.5
Jumplead
6.4
Dynamic content
Adobe Campaign
8.1
Jumplead
1.0
Ability to test dynamic content
Adobe Campaign
8.4
Jumplead
9.1
Landing pages
Adobe Campaign
7.7
Jumplead
9.1
A/B testing
Adobe Campaign
6.9
Jumplead
7.8
Mobile optimization
Adobe Campaign
7.7
Jumplead
4.6
Email deliverability
Adobe Campaign
8.7
Jumplead
7.3
List management
Adobe Campaign
8.4
Jumplead
4.6
Triggered drip sequences
Adobe Campaign
7.5
Jumplead
3.8

Lead Management

Adobe Campaign
6.8
Jumplead
5.7
Lead nurturing
Adobe Campaign
7.4
Jumplead
9.1
Lead scoring and grading
Adobe Campaign
7.2
Jumplead
3.8
Data quality management
Adobe Campaign
6.5
Jumplead
1.1
Automated sales alerts and tasks
Adobe Campaign
6.2
Jumplead
9.1

Campaign Management

Adobe Campaign
7.4
Jumplead
5.5
Calendaring
Adobe Campaign
7.5
Jumplead
9.1
Event/webinar marketing
Adobe Campaign
7.3
Jumplead
1.8

Social Media Marketing

Adobe Campaign
8.0
Jumplead
9.1
Social sharing and campaigns
Adobe Campaign
8.1
Jumplead
9.1
Social profile integration
Adobe Campaign
7.8
Jumplead
9.0

Reporting & Analytics

Adobe Campaign
8.0
Jumplead
7.3
Dashboards
Adobe Campaign
8.4
Jumplead
7.3
Standard reports
Adobe Campaign
8.3
Jumplead
7.3
Custom reports
Adobe Campaign
7.2
Jumplead
7.3

Platform & Infrastructure

Adobe Campaign
7.6
Jumplead
7.5
API
Adobe Campaign
8.0
Jumplead
4.6
Role-based workflow & approvals
Adobe Campaign
8.4
Jumplead
9.1
Customizability
Adobe Campaign
8.1
Jumplead
7.2
Integration with Salesforce.com
Adobe Campaign
7.5
Jumplead
9.1
Integration with Microsoft Dynamics CRM
Adobe Campaign
7.1
Jumplead
Integration with SugarCRM
Adobe Campaign
6.3
Jumplead

Pros

  • Customizability: if you know what you want and need - Neolane is able to provide you with an environment that should suit your needs.
  • Cross-platform: the ability to manage campaigns - SMS - Email - Social media etc.
  • Analytics: Neolane provides a vast amount of data
No photo available
  • Jumplead provides a great contact list database - You can assign contacts to different stages of the sales funnel, add different tags for different types of contact needs, add notes, see when contacts visit your website, how many times they visit, where they visit, and add auto-responder emails when contacts visit certain pages. Jumplead also provides users with hot leads lists of contacts that visit their via every day, once a week, once a month or never. The email notification is your choice.
  • Autoresponders and email blast - We send out multiple emails per month from 3 different accounts that we've started on Jumplead. (We can switch between all 3 accounts from one user interface.) With email and autoresponder emails we can set up schedules, automatic triggers, and see analytics with open rates, click through rates, deliveries, bounce back, unsubscribed and more.
  • Landing pages and lead generation forms - This are especially great because we can set up forms to capture contacts right from the Jumplead platform which makes all of the above functions more seamless.
  • Customer Service - Maybe I should have stated this one first. Matt and the rest of the team at Jumplead are, how do I say this, AMAZING! They have helped me figure out every question I have had, with attention to detail in explanation and with time sensitivity.
Melissa J. Rautenberg profile photo

Cons

  • User interface - it's not modern looking. I wouldn't call it particularly user friendly. And overall it's not highly responsive
  • Debugging: the information given is not always enough and contact with Neolane support needs to be made
  • Resource management: the software in general (the client and the server side) are a tad resource heavy
No photo available
  • UI has some annoying issues, like being unable to copy certain items.
  • Cannot daisy chain automations.
  • API is not a true REST API, it requires Oath.
AARON OPFELL » Grows Sales profile photo

Likelihood to Renew

Adobe Campaign8.4
Based on 5 answers
Once you go for Neolane you are a bit stuck with it, so we will most likely stay with Neolane. Cost of investment and training are the main factors at work here. We havesimply have invested too much in the product to stop using it after 2 years.That said, my score of 8 does not imply that the product is worthy of getting an 8 but reflects our willingness to renew.Given that upgrading to a new version will cost again a substantial sum, we most likely will keep using the current version we are on which is 6X.
No photo available
Jumplead9.1
Based on 1 answer
Works well, has features I need, competitive pricing, great support
Charles Rogel profile photo

Usability

Adobe Campaign9.0
Based on 3 answers
Because I think it is a very user friendly system, especially when it comes to campaign production
Emma Asplund profile photo
No score
No answers yet
No answers on this topic

Reliability and Availability

Adobe Campaign7.0
Based on 1 answer
Aside from frequent error prompts, the program is quite dependable
Gibum Kang profile photo
No score
No answers yet
No answers on this topic

Support

Adobe Campaign7.4
Based on 2 answers
I would say that generally the knowledge of the support team we work with is good, great even.I can't say that they seem to be very interested or involved in trying to make the product work best for us.They do what needs to be done, and they do it well - but not really going the extra mile.
No photo available
No score
No answers yet
No answers on this topic

Alternatives Considered

We used to use Experian, or CheetahMail as it's referred to. Overall with the cost of deployment and training there is not really a way of going back. Given the chance, we probably would have saved ourselves the cost and would have stuck with an SAAS agreement with either Experian or an equivalent.That is not to say that Adobe's Neolane is a bad product, in fact it's a fairly good product. However it needs a lot of polishing to become the all round pack it should be.
No photo available
I mentioned Hubspot once already in this survey. Jumplead is less expensive and more simplistic. Easy to use, efficient and effective. Perfect for what our agency and clients need. It's a great alternative to the bigger beasts with similar platforms that have more bells and whistles than needed and charge too much for options you won't end up uses anyway
Melissa J. Rautenberg profile photo

Return on Investment

  • Better tracking of responses and customers.
  • All in one tool so we don't have to cross train multiple employees on multiple programs
  • Has given set goals for further expansion.
Brandon Stuhr profile photo
  • Provides our agency and our clients with a better, more efficient inbound marketing strategy. Platforms like HubSpot are too expensive and too complicated for what we need.
  • Lead gen forms, emails, contact updates and analytics can all be taken care of right inside the platform. It's convenient.
Melissa J. Rautenberg profile photo

Screenshots

Pricing Details

Adobe Campaign

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Adobe Campaign Editions & Modules
Adobe Campaign
Additional Pricing Details

Adobe Campaign More Information

Jumplead

General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No
Jumplead Editions & Modules
Jumplead
Edition
Explore
Free1
Solo
$491
Starter
$991
Pro
$1991
Enterprise
$2991
1. Contacts
Additional Pricing Details

Jumplead More Information