Adobe Campaign vs Jumplead

• If we already have a list of subscribers to whom we want to send private newsletters about certain updates in our products and services, it is very easy to import them into the platform through text document formats, or directly from cloud platforms that have allowed us to save their information
• It integrates very well with platforms oriented to the development of help desk operations, as in the case of Zendesk, where we store all the information of the customers that communicate with us to improve their user experience through technical assistance, and to have a better feedback with them.
• Adobe Campaign allows us to create our own forms that can be added to the company's page, so that depending on the type of potential customer that is accessing them, we can show personalized information that is of interest to them as customers, and thus ensure more business.

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• Jumplead provides a great contact list database - You can assign contacts to different stages of the sales funnel, add different tags for different types of contact needs, add notes, see when contacts visit your website, how many times they visit, where they visit, and add auto-responder emails when contacts visit certain pages. Jumplead also provides users with hot leads lists of contacts that visit their via every day, once a week, once a month or never. The email notification is your choice.
• Autoresponders and email blast - We send out multiple emails per month from 3 different accounts that we've started on Jumplead. (We can switch between all 3 accounts from one user interface.) With email and autoresponder emails we can set up schedules, automatic triggers, and see analytics with open rates, click through rates, deliveries, bounce back, unsubscribed and more.
• Landing pages and lead generation forms - This are especially great because we can set up forms to capture contacts right from the Jumplead platform which makes all of the above functions more seamless.
• Customer Service - Maybe I should have stated this one first. Matt and the rest of the team at Jumplead are, how do I say this, AMAZING! They have helped me figure out every question I have had, with attention to detail in explanation and with time sensitivity.

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• We have had problems with the usability of their platform. When we communicate with the integrated technical support via e-mail, it takes hours to respond.
• On the other hand, the application does not allow us to multitask, your platform becomes very slow.
• Also, it is a bit complicated to adapt to using the application completely.

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• Live chat needs some work. It is somewhat limited in functionality.
• Contact management needs more flexibility to search, add, delete, and edit.

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• Adobe Campaign has really helped in growing and managing the customer database.
• Email automation and integration feature in Adobe Campaign has helped in saving time and has increased our supporters.
• Adobe Campaign has helped in the creation and implementation of personalised emails and messages to the customers.

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• Provides our agency and our clients with a better, more efficient inbound marketing strategy. Platforms like HubSpot are too expensive and too complicated for what we need.
• Lead gen forms, emails, contact updates and analytics can all be taken care of right inside the platform. It's convenient.

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