Adobe Learning Manager vs. SilkRoad Learning

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Adobe Learning Manager
Score 8.2 out of 10
Mid-Size Companies (51-1,000 employees)
Adobe Learning Manager is a Learning Management System developed by Adobe Inc. that offers personalized learning at scale to employees, partners and customers alike. Compliant with GDPR guidelines, SOC2 TYPE 2 and FedRAMP Certifications, Adobe Learning Manager integrates with Adobe Experience Manager Sites, Adobe Commerce, Marketo Engage with out-of-the-box components and any other application through Open APIs, offering hybrid learning programs and detailed analytics.…N/A
SilkRoad Learning
Score 7.6 out of 10
N/A
SilkRoad Learning is a web-based LMS. The vendor advertises enterprise-level platform for addressing skills gaps and regulatory compliance, as well as ecommerce and mobile support. It can integrate with other SilkRoad offerings and 3rd party content.N/A
Pricing
Adobe Learning ManagerSilkRoad Learning
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Adobe Learning ManagerSilkRoad Learning
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Adobe Learning ManagerSilkRoad Learning
Considered Both Products
Adobe Learning Manager

No answer on this topic

SilkRoad Learning
Chose SilkRoad Learning
Less good than Adobe, doesn't look as good, and less mobile/agile with fewer customizable features. Easier for people to learn how to use but slightly boring and didn't seem to be particularly popular with people. A system that is fun to use does get used more and more …
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Features
Adobe Learning ManagerSilkRoad Learning
Learning Management
Comparison of Learning Management features of Product A and Product B
Adobe Learning Manager
8.0
143 Ratings
2% below category average
SilkRoad Learning
8.6
3 Ratings
5% above category average
Course authoring8.1126 Ratings9.03 Ratings
Course catalog or library7.9138 Ratings9.03 Ratings
Player/Portal7.9134 Ratings7.63 Ratings
Learning content8.3126 Ratings8.53 Ratings
Mobile friendly6.9117 Ratings8.53 Ratings
Progress tracking & certifications8.6134 Ratings9.03 Ratings
Assignments7.8125 Ratings7.13 Ratings
Compliance management8.4106 Ratings8.13 Ratings
Learning administration8.1131 Ratings7.63 Ratings
Learning reporting & analytics8.7132 Ratings10.02 Ratings
Social learning6.9113 Ratings10.02 Ratings
Gamification8.324 Ratings00 Ratings
Single Sign On (SSO) Enabled Learning8.328 Ratings00 Ratings
Best Alternatives
Adobe Learning ManagerSilkRoad Learning
Small Businesses
Tovuti LMS
Tovuti LMS
Score 9.5 out of 10
Tovuti LMS
Tovuti LMS
Score 9.5 out of 10
Medium-sized Companies
Bridge Learning Platform
Bridge Learning Platform
Score 9.9 out of 10
Bridge Learning Platform
Bridge Learning Platform
Score 9.9 out of 10
Enterprises
Bridge Learning Platform
Bridge Learning Platform
Score 9.9 out of 10
Bridge Learning Platform
Bridge Learning Platform
Score 9.9 out of 10
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User Ratings
Adobe Learning ManagerSilkRoad Learning
Likelihood to Recommend
8.3
(148 ratings)
8.1
(12 ratings)
Likelihood to Renew
6.3
(12 ratings)
3.6
(2 ratings)
Usability
8.3
(44 ratings)
8.0
(1 ratings)
Availability
7.3
(3 ratings)
8.0
(1 ratings)
Performance
8.1
(3 ratings)
7.0
(1 ratings)
Support Rating
5.3
(9 ratings)
7.0
(1 ratings)
In-Person Training
6.4
(1 ratings)
-
(0 ratings)
Online Training
-
(0 ratings)
8.0
(1 ratings)
Implementation Rating
1.0
(7 ratings)
4.0
(1 ratings)
Configurability
7.3
(3 ratings)
-
(0 ratings)
Ease of integration
8.6
(30 ratings)
-
(0 ratings)
Product Scalability
8.5
(3 ratings)
7.0
(1 ratings)
Vendor post-sale
8.7
(2 ratings)
-
(0 ratings)
Vendor pre-sale
5.2
(2 ratings)
-
(0 ratings)
User Testimonials
Adobe Learning ManagerSilkRoad Learning
Likelihood to Recommend
Adobe
It's good if you have a good use case for that feed. I do know that you have to incorporate it in a process in isolation. It's not you don't realize the full value, so you have to incorporate it into an overall improvement process. I would say the pro cases are marketing optimization with respect to campaigns. And I would say that the areas it's not well suited is in distilling attribution. So if you were to take all of the improvements that it suggested, the numbers exceed revenue, which isn't real, but that's a hard problem to solve. Nobody's really solved that problem well. So distilling the attribution piece would be good. And it is well suited for marketing campaigns in the ideation phase of so
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SilkRoad
It is very well suited as a web based LMS. They have excellent customer service and support. Ask about the reporting features - these are challenging in many LMS applications. The training they provided for administrators is also very good. Overall a great company, and they are constantly working to improve the product
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Pros
Adobe
  • Rich and engaging learning experiences that capture employees' attention.
  • Is multi-device capable so our teams can take classes where it's most convenient for them during the day, especially if they don't have an assigned static workstation?
  • Allows us to personalize compliance training based on where our employees are at in the organizational chart, competencies, and requirements.
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SilkRoad
  • GreenLight is very good at keeping track of employee requirements through the use of qualifications. It is the backbone of how courses, classes, requirements and activities are assigned and monitored.
  • The content objects (development) portion of GreenLight is robust. It allows you to mix various content objects from different sources. For instance if you import a SCORM ecourse, an AICC ecourse and want to add an HTML page as an introduction, the software will allow you to combine all seamlessly into one course. In addition, the navigation and sequencing tools offer considerable functionality.
  • The reporting feature of this software is very good (but not best of class). The number of standard reports is fairly extensive and cover most needs. Having the ability to output files for further analysis and manipulation in Excel takes care of a number of areas where the standard reports fall short.
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Cons
Adobe
  • High initial set-up cost and licensing fees for all employees at one go
  • Once a courses been enrolled by employee, there's no function to remove those courses by themselves.
  • Mobile version not working very well and some contents not able to load, e.g. Leaderboard, Level.
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SilkRoad
  • 'my profile' has been a little glitchy for us but we are a very small team and don't use that element much, photos don't load or stay loaded
  • Sometimes the main list with due dates, type of training etc. seems hard for people to completely understand some more customizable sections here would be useful for us
  • On the whole, is not a customizable as other platforms we've used. Is good at tracking but not so much the kind of cataloging we need.
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Likelihood to Renew
Adobe
Currently, our company uses this program and another competitor for our learning management software. We like the adaptability of this program and appreciate the customer service that Adobe provides, however the other program is starting to turn out to be a better value for our company as they improve their compatibility.
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SilkRoad
Our training director has determined that the customer service and ease of use is too difficult. She intends to check into other LMS systems and end our contract with Silkroad.
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Usability
Adobe
In general, the user experience in Adobe Learning Manager is very satisfactory. The layout of the interface, the structure and the order of the available functionalities make it very intuitive and usable. The adaptation to mobile devices is very convenient since most of the participants connect through these electronic devices.
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SilkRoad
I have a better understanding of the system and so it is easier for me to use. The student side is very easy and simple for anyone to use.
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Reliability and Availability
Adobe
On a few occasions, I've logged in to issue a test to a staff member and my course would just spin. I've had to reschedule several test attempts due to this. In my opinion, the issue was not resolved by Adobe
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SilkRoad
There have been many times when the site was unavailable for a short time. Also, glitches and unexplained ed activity such as sending training notifications out to terminated employees.
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Performance
Adobe
The performance of Adobe Captivate Prime is also extremely good. The user interface is fast and easy to load. The complexity is not nearly as bad as some of the other programs on the market. Speed was not impacted.
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SilkRoad
It works well most of the time.
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Support Rating
Adobe
I think they have a competent, friendly and "resolving" team. I have only ever been met with a willingness to assist any and every query I have come across. Roy who is one of the technical people is amazing, and so is my Customer Success Manager, Hema! I do not know what I would do without them.
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SilkRoad
The questions regarding how to implement in the system are answered quickly and efficiently. If there is an issue with the technical side or integrations it takes forever to get results and after much escalating.
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In-Person Training
Adobe
Training by my staff was quick. Could have been a bit longer. Had to pick up on things myself
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SilkRoad
No answers on this topic
Online Training
Adobe
No answers on this topic
SilkRoad
some are thorough and others are not. I like that they are available for review.
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Implementation Rating
Adobe
Trial period was great, and It let me plenty of time to try the different feature of the platform. However, when we decided to move forward, the ADOBE team was slow and not reactive at all. Actually after 2 years, I am still waiting for answers which is quite unacceptable.
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SilkRoad
No answers on this topic
Alternatives Considered
Adobe
360 keeps up the Adobe learning manager. It even outclasses it in certain parts, but with a huge stalwart tech giant like Adobe, it is hard to keep up. Many of the features are present, but there's always that final touch missing. And it is always trying to play catchup.
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SilkRoad
SilkRoad Learning is much easier to customize and roll out globally. The Skillsoft product was expensive, cumbersome, and required a large ramp up time. When working with clients on Skillsoft, too much had to be predetermined, the languages were not fully developed and learners had to pay each time they accessed a module and get reimbursement from the company - it was not effective.
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Scalability
Adobe
The product's overall scalability and flexibility is extremely good. I wish that the other products our company uses were this flexible! The product is easy to deploy across multiple departments and teams as needed.
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SilkRoad
The system went down/offline for 5 or 6 days in January. This is the month we have 3400 employees taking annual required training. It had several glitches afterwards that took months to correct.
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Return on Investment
Adobe
  • We are a small organization, so for now, we aren't quite sure if our ROI is working. But are confident in how this system will help us grow.
  • Our consumers have been truly delighted about the LMS and view us at a much more professional level now.
  • High level of security is very positive.
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SilkRoad
  • GreenLight has provided an easy route for our users to receive training online and in-class. They can quickly and easily search and sign up for anything on the catalog. Being in healthcare, we provide a lot of training on a constant basis. GreenLight has provided a great foundation for our company to accomplish it's training needs and goals.
  • Employees can quickly access and complete online trainings so that they can get back to their jobs.
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ScreenShots

Adobe Learning Manager Screenshots

Screenshot of One platform for all learning needs.Screenshot of Guided learning journeys.Screenshot of Gamification.Screenshot of Actionable insight from analytics.Screenshot of Learning that’s engaging.Screenshot of Measurable analytics.