What users are saying about
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39 Ratings

Adobe Captivate Prime

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39 Ratings
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Score 9.4 out of 100
17 Ratings
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Score 8.8 out of 100

Likelihood to Recommend

Adobe Captivate Prime

It is really well suited as an internally facing LMS where you have repeating content that you simple run new groups of folks through. Scenarios that do not require any social learning and you have the resources to create any interactive elements in external tools. If you need to use it for external participants we found we need to start coming up with workaround solutions to a number of our problems. We found ways to use the system but it wasn't really working for us as it was intended.
Anonymous | TrustRadius Reviewer

SilkRoad Learning

It is very well suited as a web based LMS. They have excellent customer service and support. Ask about the reporting features - these are challenging in many LMS applications. The training they provided for administrators is also very good. Overall a great company, and they are constantly working to improve the product
Stephen Tsorvas | TrustRadius Reviewer

Feature Rating Comparison

Learning Management

Adobe Captivate Prime
6.5
SilkRoad Learning
8.0
Course authoring
Adobe Captivate Prime
6.5
SilkRoad Learning
8.0
Course catalog or library
Adobe Captivate Prime
7.0
SilkRoad Learning
8.0
Player/Portal
Adobe Captivate Prime
6.8
SilkRoad Learning
8.0
Learning content
Adobe Captivate Prime
6.6
SilkRoad Learning
8.0
Mobile friendly
Adobe Captivate Prime
7.6
SilkRoad Learning
8.0
Progress tracking & certifications
Adobe Captivate Prime
5.7
SilkRoad Learning
8.0
Assignments
Adobe Captivate Prime
7.1
SilkRoad Learning
8.0
Compliance management
Adobe Captivate Prime
6.0
SilkRoad Learning
8.0
Learning administration
Adobe Captivate Prime
6.6
SilkRoad Learning
8.0
Learning reporting & analytics
Adobe Captivate Prime
5.7
SilkRoad Learning
8.0
Social learning
Adobe Captivate Prime
5.8
SilkRoad Learning
8.0

Pros

Adobe Captivate Prime

  • Support - Adobe's support is absolutely fantastic. There is no issue that I have had that hasn't been dealt with quickly, professionally and seriously. Our Customer Success Manager is amazing too and just compliments the support one gets.
  • Analytics - Captivate Prime is an LMS which can be both simple and complex, allowing each user to get something from the system. The reporting and analytics are brilliant in drilling down to the actual day to minute performance stats for each learner.
Anonymous | TrustRadius Reviewer

SilkRoad Learning

  • GreenLight is very good at keeping track of employee requirements through the use of qualifications. It is the backbone of how courses, classes, requirements and activities are assigned and monitored.
  • The content objects (development) portion of GreenLight is robust. It allows you to mix various content objects from different sources. For instance if you import a SCORM ecourse, an AICC ecourse and want to add an HTML page as an introduction, the software will allow you to combine all seamlessly into one course. In addition, the navigation and sequencing tools offer considerable functionality.
  • The reporting feature of this software is very good (but not best of class). The number of standard reports is fairly extensive and cover most needs. Having the ability to output files for further analysis and manipulation in Excel takes care of a number of areas where the standard reports fall short.
Charles Maxcy | TrustRadius Reviewer

Cons

Adobe Captivate Prime

  • The administration is somewhat costly as it depends on the quantity of clients and does exclude a level expense for a set number as given by different administrations
  • Can't utilize intelligent substance for work helps
  • The setup procedure was long and somewhat dreary, however it was fundamental, they assisted with all the preparation.
Anonymous | TrustRadius Reviewer

SilkRoad Learning

  • More topics - though this will happen over time.
  • More awareness of the product availability. I am just learning about this now.
  • Dedicated customer service rep for key learning people at the organization to contact.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Adobe Captivate Prime

Adobe Captivate Prime 5.0
Based on 2 answers
We are relatively new in the use of Adobe Captivate Prime, but we can see already how this is aiding our business and growing our colleagues
Alan Wall | TrustRadius Reviewer

SilkRoad Learning

SilkRoad Learning 3.6
Based on 2 answers
Our training director has determined that the customer service and ease of use is too difficult. She intends to check into other LMS systems and end our contract with Silkroad.
Donna Ingram | TrustRadius Reviewer

Usability

Adobe Captivate Prime

Adobe Captivate Prime 9.1
Based on 1 answer
Once you have dived in and spent a while touring the programme you begin to feel how use able it is
Alan Wall | TrustRadius Reviewer

SilkRoad Learning

SilkRoad Learning 8.0
Based on 1 answer
I have a better understanding of the system and so it is easier for me to use. The student side is very easy and simple for anyone to use.
Donna Ingram | TrustRadius Reviewer

Reliability and Availability

Adobe Captivate Prime

No score
No answers yet
No answers on this topic

SilkRoad Learning

SilkRoad Learning 8.0
Based on 1 answer
There have been many times when the site was unavailable for a short time. Also, glitches and unexplained ed activity such as sending training notifications out to terminated employees.
Donna Ingram | TrustRadius Reviewer

Performance

Adobe Captivate Prime

No score
No answers yet
No answers on this topic

SilkRoad Learning

SilkRoad Learning 7.0
Based on 1 answer
It works well most of the time.
Donna Ingram | TrustRadius Reviewer

Support Rating

Adobe Captivate Prime

Adobe Captivate Prime 9.6
Based on 2 answers
I think they have a competent, friendly and "resolving" team. I have only ever been met with a willingness to assist any and every query I have come across. Roy who is one of the technical people is amazing, and so is my Customer Success Manager, Hema! I do not know what I would do without them.
Anonymous | TrustRadius Reviewer

SilkRoad Learning

SilkRoad Learning 7.0
Based on 1 answer
The questions regarding how to implement in the system are answered quickly and efficiently. If there is an issue with the technical side or integrations it takes forever to get results and after much escalating.
Donna Ingram | TrustRadius Reviewer

Online Training

Adobe Captivate Prime

No score
No answers yet
No answers on this topic

SilkRoad Learning

SilkRoad Learning 8.0
Based on 1 answer
some are thorough and others are not. I like that they are available for review.
Donna Ingram | TrustRadius Reviewer

Implementation Rating

Adobe Captivate Prime

Adobe Captivate Prime 9.1
Based on 1 answer
Yes because Adobe helped us with the planning and the roll out
Alan Wall | TrustRadius Reviewer

SilkRoad Learning

SilkRoad Learning 4.0
Based on 1 answer
No answer on this topic is available.

Alternatives Considered

Adobe Captivate Prime

We chose Adobe because it was cheaper and fit our needs more than Benchpress. We also chose Adobe because the over all appearance and quality seemed worth the extra money our partners would be paying for the professional learning opportunities hosted in the LMS. Finally, we chose Adobe because of its brand recognition; however, we were poorly mistaken in many cases.
James R. Cutlip | TrustRadius Reviewer

SilkRoad Learning

GreenLight out performed every other solution we evaluated; it provided the perfect blend of power and usability to meet our needs and to help us excel.
Anonymous | TrustRadius Reviewer

Scalability

Adobe Captivate Prime

No score
No answers yet
No answers on this topic

SilkRoad Learning

SilkRoad Learning 7.0
Based on 1 answer
The system went down/offline for 5 or 6 days in January. This is the month we have 3400 employees taking annual required training. It had several glitches afterwards that took months to correct.
Donna Ingram | TrustRadius Reviewer

Return on Investment

Adobe Captivate Prime

  • So far I have used Captivate mainly for internal processes and training, so there has not been a true ROI.
  • I will continue to use captivate, and search for additional areas to implement the software into a sales / client facing platform.
Dylan Seagraves | TrustRadius Reviewer

SilkRoad Learning

  • GreenLight allows us to track compliance toward organizational training goals each year.
  • GreenLight provides customized training compliance reports for all stakeholders.
Kevin Wright, CPLP | TrustRadius Reviewer

Screenshots

SilkRoad Learning

Pricing Details

Adobe Captivate Prime

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

SilkRoad Learning

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Adobe Captivate Prime
9.4
SilkRoad Learning
8.0

Likelihood to Renew

Adobe Captivate Prime
5.0
SilkRoad Learning
3.6

Usability

Adobe Captivate Prime
9.1
SilkRoad Learning
8.0

Reliability and Availability

Adobe Captivate Prime
SilkRoad Learning
8.0

Performance

Adobe Captivate Prime
SilkRoad Learning
7.0

Support Rating

Adobe Captivate Prime
9.6
SilkRoad Learning
7.0

Online Training

Adobe Captivate Prime
SilkRoad Learning
8.0

Implementation Rating

Adobe Captivate Prime
9.1
SilkRoad Learning
4.0

Scalability

Adobe Captivate Prime
SilkRoad Learning
7.0

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