What users are saying about
Top Rated
331 Ratings
11 Ratings
Top Rated
331 Ratings
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Score 7.6 out of 100
11 Ratings
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Score 8.3 out of 100

Likelihood to Recommend

Adobe Connect

If you're looking for just a basic meeting tool, there are cheaper ones (like Zoom) that will do the trick just fine. Where Adobe Connect shines is when you're looking for a virtual training tool, because of its more robust feature set and the fact that you can set up room layouts ahead of time and reuse them and because of the available add-ons, which can help make learning more engaging. (In fact, on that engagement front, I believe you can also present learners with interactive quizzes, etc., if you create them in another Adobe tool, like Presenter or Captivate.)
Laura Gillenwater | TrustRadius Reviewer

Mattermost

Software developers are big enthusiasts of a ChatOps software, such as Mattermost, as it allows for direct collaboration without unnecessarily relying on email to get projects done. That goes for any teams that require collaboration. Some scenarios where Mattermost may not work as well would be teams that are in different geographic locations, such as teammates in India. Due to the time difference, collaboration would be harder, and an application like Mattermost may not have that much benefit.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Performance & Compatibility of Online Events Software

Adobe Connect
7.6
Mattermost
High quality audio
Adobe Connect
8.0
Mattermost
High quality video
Adobe Connect
7.8
Mattermost
Low bandwidth requirements
Adobe Connect
7.1
Mattermost
Mobile support
Adobe Connect
7.6
Mattermost

Screen Sharing

Adobe Connect
8.8
Mattermost
Desktop sharing
Adobe Connect
8.7
Mattermost
Whiteboards
Adobe Connect
8.9
Mattermost

Online Meetings / Events

Adobe Connect
7.9
Mattermost
Calendar integration
Adobe Connect
8.0
Mattermost
Meeting initiation
Adobe Connect
8.1
Mattermost
Integrates with social media
Adobe Connect
6.0
Mattermost
Record meetings / events
Adobe Connect
8.4
Mattermost
Slideshows
Adobe Connect
9.0
Mattermost

Online Events Collaboration

Adobe Connect
9.0
Mattermost
Live chat
Adobe Connect
9.0
Mattermost
Audience polling
Adobe Connect
9.0
Mattermost
Q&A
Adobe Connect
9.1
Mattermost

Online Events Security

Adobe Connect
8.4
Mattermost
User authentication
Adobe Connect
8.5
Mattermost
Participant roles & permissions
Adobe Connect
8.7
Mattermost
Confidential attendee list
Adobe Connect
8.1
Mattermost

Project Management

Adobe Connect
Mattermost
6.9
Task Management
Adobe Connect
Mattermost
7.0
Gantt Charts
Adobe Connect
Mattermost
6.0
Scheduling
Adobe Connect
Mattermost
7.0
Workflow Automation
Adobe Connect
Mattermost
5.0
Mobile Access
Adobe Connect
Mattermost
8.5
Search
Adobe Connect
Mattermost
7.8

Communication

Adobe Connect
Mattermost
8.0
Chat
Adobe Connect
Mattermost
9.7
Notifications
Adobe Connect
Mattermost
8.7
Discussions
Adobe Connect
Mattermost
9.3
Surveys
Adobe Connect
Mattermost
7.0
Internal knowledgebase
Adobe Connect
Mattermost
6.0
Integrates with Gmail and Google Hangouts
Adobe Connect
Mattermost
7.0

File Sharing & Management

Adobe Connect
Mattermost
7.3
Versioning
Adobe Connect
Mattermost
8.0
Video files
Adobe Connect
Mattermost
6.4
Audio files
Adobe Connect
Mattermost
6.7
Document collaboration
Adobe Connect
Mattermost
8.6
Access control
Adobe Connect
Mattermost
7.6
Advanced security features
Adobe Connect
Mattermost
7.0
Integrates with Google Drive
Adobe Connect
Mattermost
8.0
Device sync
Adobe Connect
Mattermost
6.0

Pros

Adobe Connect

  • The ability to customize your screen layouts. making each classroom unique.
  • Bandwidth and connectivity. Many other webinar platforms have limitations of how many users can attend with cameras. Adobe has no limit on how many users can join a meeting and stream live an HD quality camera. This feature makes the platform a true virtual classroom.
  • Low cost. The pricing for a license is surprisingly affordable. Adobe has demonstrated great customer support as well. they offer other services - like having a tech expert available to assist with new users having any type of issues.
Anonymous | TrustRadius Reviewer

Mattermost

  • It's open-source! So our devs could adequate the tool to our necessities.
  • It works particularly well in every navigator.
  • It also works well in mobile phones, even when you choose not to install the mobile app (this is a BIG plus).
María Lucía Santagata | TrustRadius Reviewer

Cons

Adobe Connect

  • For some add-ins the functionality was limited - had problem with the PowerPoint slideshow feature. It did not always display properly as you progressed in slides.
  • Some of the features were not compatible with phones. For example, Some participants were using phones to participate in class and the features were not compatible. There was no way to test the feature compatibility with different platforms. You create something beautiful for your trainees and you are unable to use.
  • The price points were not very flexible. I had limited needs and I was paying a higher price tag than I should for what I needed. They should be more flexible with pricing based on features needed.
  • Downloading recordings was a HUGE pain in the neck. Most of the training conducted lasted 3 hours or more. I felt like I was being punished to have to play back the entire presentation to download the recording.
Doreen Giles | TrustRadius Reviewer

Mattermost

  • UI glitches were frequent occurrences
  • Base pricing is competitive with Slack, but enterprise features come at a hefty price
  • Webhooks are cumbersome to set up compared to Slack
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Adobe Connect

Adobe Connect 10.0
Based on 27 answers
The longer you use Adobe Connect, the longer you are likely to use it. Because you can build more and more resources over time, creating rooms that you re-use, recorded content you can repurpose, and tools that form the basis of ever increasing productivity, the more you use Connect, the more productive you become. Unlike competing products where, with every meeting you essentially start over -- setting up your resources for each meeting -- in my Connect rooms, I have highly tuned tools to accomplish my knowledge transfer goals. When I want to conduct another session - I send a link out to the appropriate room and instantly we are all focusing on getting a job done together. This ability of Adobe Connect to make you productive at an ever quickening rate is a competitive advantage
Anonymous | TrustRadius Reviewer

Mattermost

No score
No answers yet
No answers on this topic

Usability

Adobe Connect

Adobe Connect 9.0
Based on 5 answers
As sophisticated a product as Adobe Connect, the ease of use is outstanding. In my experience, even a user with very little knowledge of Adobe Connect can begin using and even leading sessions with very little training to get started with the basic features. Additional training is needed to become comfortable with the number of available features, but learning curve even for those is no steeper than would normally be expected from similar software.
Sean McCarty | TrustRadius Reviewer

Mattermost

Mattermost 7.3
Based on 3 answers
It's an extremely easy to use software, and I would recommend it to every company that is growing. I think they could improve their notification system, as it gets a little spammy sometimes and important notifications get lost. Also needs to improve the number of private chats that you are allowed to create.
María Lucía Santagata | TrustRadius Reviewer

Support Rating

Adobe Connect

Adobe Connect 7.0
Based on 4 answers
No isues and any issues seems to get resolved.
Anonymous | TrustRadius Reviewer

Mattermost

Mattermost 7.8
Based on 7 answers
Direct support is only available for the paid version, but there is a very active community that provides a considerable amount of information.
Anonymous | TrustRadius Reviewer

Online Training

Adobe Connect

Adobe Connect 7.5
Based on 2 answers
The ability to have most of the functionality of a full LMS at a fraction of the cost is huge. I can create manage and deploy both synchronous and asynchronous training based on the situation and all of my training is tracked through a series of easily created reports
Erik Crawford | TrustRadius Reviewer

Mattermost

No score
No answers yet
No answers on this topic

Implementation Rating

Adobe Connect

Adobe Connect 7.9
Based on 8 answers
Prices do not seem to vary much among resellers of the Adobe Connect hosted license; the only price variation you're likely to find are among the audio providers. When implementing, you may also wish to look into expanding the amount of storage you are allowed on the server to avoid any problems later on as your library of files starts to build up
Anonymous | TrustRadius Reviewer

Mattermost

No score
No answers yet
No answers on this topic

Alternatives Considered

Adobe Connect

I prefer Adobe Connect's slide sharing and recording/playback features to either Zoom or GoToMeeting(GTM). GTM is good for meetings where the majority of the group is onsite and needs to conference in only a few remote participants, and Zoom is great for video chats. It's really a case of knowing your products and audience, and Adobe Connect has worked great for the majority of our team's needs.
Shannon Davis | TrustRadius Reviewer

Mattermost

Slack is excellent and has many of the same features as Mattermost. However, the cost if you have a larger group can be prohibitive. Mattermost is a better ROI per user, in our opinion. It also allows us to host it ourselves, which is more desirable for management by our MIS department.
Angela Goldsmith, PMP | TrustRadius Reviewer

Return on Investment

Adobe Connect

  • On a positive note, I believe this has increased the scores of agents in a way that is influential and it shows. Getting immediate answers for problems plaguing our agents is first and foremost in making sure that we are not only addressing the vendors needs, but the customer's as well. We have used other platforms in the past. This has a far better impact on our overall numbers, I believe, as well as employee success and confidence.
  • Negative impacts by employees and affecting overall numbers in the company may be attributed to the lag or "boot" when agents are removed from the room without warning. This can cause confidence of agents to plummet and leave them without any support.
Shauna Stermer | TrustRadius Reviewer

Mattermost

  • Install, deploy and forget, as the setup was very easy
  • Mattermost has neither had a positive nor negative impact on business objectives
Jaideep Tibrewala | TrustRadius Reviewer

Pricing Details

Adobe Connect

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Mattermost

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Adobe Connect
7.9
Mattermost
8.4

Likelihood to Renew

Adobe Connect
10.0
Mattermost

Usability

Adobe Connect
9.0
Mattermost
7.3

Reliability and Availability

Adobe Connect
5.5
Mattermost

Support Rating

Adobe Connect
7.0
Mattermost
7.8

Online Training

Adobe Connect
7.5
Mattermost

Implementation Rating

Adobe Connect
7.9
Mattermost

Scalability

Adobe Connect
5.0
Mattermost

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