Adobe Connect vs. Quo

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Adobe Connect
Score 6.8 out of 10
N/A
Adobe Connect is a web conferencing platform that enables users to create presentations, online training materials, and learning modules. The product is entirely Adobe Flash-based and has several add-ons for customizing its software to suit each users’ unique needs.
$50
per host/per month
Quo
Score 8.2 out of 10
N/A
Quo (formerly OpenPhone) is a business phone and VoIP solution designed to help maintain work life balance. Features include incoming call identification, set business hours, contact ownership information to associate calls to teammembers, etc., to help organize call responding.
$19
per month per user
Pricing
Adobe ConnectQuo
Editions & Modules
Meetings
$50
per host/per month
Webinars & Learning
$130
per host/per month
Small Meetings
Free
Forever free for up to 3 participants
Starter
$19
per month per user
Business
$33
per month per user
Scale
$47
per month per user
Enterprise
Custom Pricing
Offerings
Pricing Offerings
Adobe ConnectQuo
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsDiscounts available for annual pricing.
More Pricing Information
Community Pulse
Adobe ConnectQuo
Considered Both Products
Adobe Connect
Chose Adobe Connect
We returned to individual products like Canva, Zoom, etc after trying it. It’s competitive in the marketplace but just wasn’t a good fit for us.
Chose Adobe Connect
I think Captivate stacks up against Zoom well. In particular we chose Connect for its accessibility features. As an organization we need to make sure everything we produce/push-out is accessible.
Chose Adobe Connect
More features and functionality if not always as aesthetically appealing.
Chose Adobe Connect
Adobe Connect is better. Connect allows us to customize the meeting space. It allows us to keep a running record of items discussed.
Chose Adobe Connect
We ultimately ended our use of Adobe Connect due to continued issues, lack of resolution & loss of participants. Currently we are using Microsoft Teams as it is our primary communication tool at our organization.
Chose Adobe Connect
Cisco Webex Experience Management
Chose Adobe Connect
I would say Adobe Connect is pretty similar to Teams. WebEx is left to be desired.
Chose Adobe Connect
There is no doubt that Adobe Connect is far and above the best platform for training. Its complexity is overshadowed by the benefits it offers. Two examples are multiple chats and polls at the same time make the learning experience better for the learner.
Chose Adobe Connect
I was not involved in purchasing Adobe Connect, but if I have to give one reason why I would select it among other similar apps it would be because of its device compatability.
Chose Adobe Connect
Adobe Connect is better for hosting online training sessions. It seems to provide more control over the virtual meeting environment when compared to Teams. Although both offer many of the same features it just seems that Adobe Connect is the easier product to use.
Chose Adobe Connect
Adobe Connect has a feature for event management, which ensures even a bigger number of players can be involved in any meeting. There is a private chat option from Adobe Connect, which is instant, and effective. Adobe Connect has a mobile access option, with high compatibility, …
Chose Adobe Connect
Skype for Business (formerly Lync) and Zoom Video Webinar
Chose Adobe Connect
Adobe Connect is more powerful than Skype. It keeps advanced kinds of functionalities and responsive customer support. Also, I like the way it is enhancing its services day by day.
Chose Adobe Connect
I feel that Adobe stacks up very favorably to Skype. They both have a lot of the same feature sets. I would say the main difference between the two is that Skype has the ability to operate in low bandwidth scenarios better and has had less of a problem with dropped calls. If …
Chose Adobe Connect
Adobe connect is cheaper than Zoom. There are so many features like multiple hosts and presenters who can collectively take over the meetings. You can also create polls or questionnaires in the form of quizzes. There is also a chat option. User engagement can easily be figured …
Chose Adobe Connect
Adobe Connect comes in last place compared to the other platforms. Aesthetically it is very outdated and does not seem as modern as compared to the other platforms.
Chose Adobe Connect
i have in the past used webex, zoom, skpe, teams. For what I need it for, [Adobe Connect] works well. Webex, skype, teams are nice in the sense the audio is built in, however [Adobe Connect] offers more in the way of file sharing, link sharing, chats, polling and those are …
Chose Adobe Connect
More features. Reliability is a less. Is an additional cost compared to teams that is part of the Microsoft suite
Chose Adobe Connect
Adobe in terms of functionality is competitive with the other platforms out there. It has a strong reputation and seems to solve most of the organization's issues, however, it is more costly and isn't as user-friendly as it could be. It appears to have a lot of functionality …
Quo
Chose Quo
Intercom - not exactly the same type of product but still a messaging platform which is what we use OP for. OP is superior in that it's more focused. We only use it for texting and some calls.
Braze - we used it before for promo texts, we found it more confusing, harder to …
Chose Quo
Google is not my favorite business, and they have a reputation for suddenly shutting services down. I migrated to OpenPhone from google voice because of this worry. However, after over a year of dealing with OpenPhone problems, I wish had just stayed with google voice.
Chose Quo
The OpenPhone UI was exactly what we were looking for. Seemed to be the most intuitive and at a great price for the features that we were looking for. We have a unique model, so there weren't too many services that provided the exact features that we needed. OpenPhone seemed to …
Chose Quo
OpenPhone has an easier user interface than Grasshopper. Years ago when I was using Grasshopper, I recall that their user interface looked antiquated and full of complications. They would also update the interface just as everyone was getting used to using it. OpenPhone …
Chose Quo
I tried 3 other virtual phone services before I found OpenPhone. None of them were as well designed or easy to use as OpenPhone, and some were not reliable. All were more expensive. Some fell short on service...try as I might I couldn't get them to switch my existing number …
Chose Quo
OpenPhone is easier to use, and allows our own recordings to be uploaded for voicemails. Grasshopper is more expensive and harder to use.
Chose Quo
OpenPhone is just as good, if not better than all the big boys, and gives you premium features at no extra cost. You cannot beat their amazing price and if you give them a shot, you will be glad you did. Why pay $40-50/mo for a business line in 2022? The world has changed, get …
Chose Quo
OP has better call quality (and tons of other features) compared to the Verizon plan we used.
Chose Quo
It's not even a comparison. OpenPhone blows the competitors out of the water.
Features
Adobe ConnectQuo
Performance & Compatibility of Online Events Software
Comparison of Performance & Compatibility of Online Events Software features of Product A and Product B
Adobe Connect
7.7
Ratings
2% below category average
Quo
-
Ratings
High quality audio8.00 Ratings00 Ratings
High quality video7.00 Ratings00 Ratings
Low bandwidth requirements6.80 Ratings00 Ratings
Mobile support9.00 Ratings00 Ratings
Screen Sharing
Comparison of Screen Sharing features of Product A and Product B
Adobe Connect
7.5
Ratings
5% below category average
Quo
-
Ratings
Desktop sharing7.00 Ratings00 Ratings
Whiteboards8.00 Ratings00 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
Adobe Connect
5.6
Ratings
37% below category average
Quo
-
Ratings
Calendar integration6.00 Ratings00 Ratings
Meeting initiation5.00 Ratings00 Ratings
Integrates with social media4.00 Ratings00 Ratings
Record meetings / events6.00 Ratings00 Ratings
Slideshows7.00 Ratings00 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
Adobe Connect
6.7
Ratings
18% below category average
Quo
-
Ratings
Live chat7.00 Ratings00 Ratings
Audience polling7.00 Ratings00 Ratings
Q&A6.00 Ratings00 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
Adobe Connect
8.4
Ratings
4% above category average
Quo
-
Ratings
User authentication7.90 Ratings00 Ratings
Participant roles & permissions8.00 Ratings00 Ratings
Confidential attendee list9.30 Ratings00 Ratings
VoIP system collaboration
Comparison of VoIP system collaboration features of Product A and Product B
Adobe Connect
6.5
Ratings
11% below category average
Quo
5.6
Ratings
34% below category average
Video conferencing8.00 Ratings4.40 Ratings
Audio conferencing7.00 Ratings4.40 Ratings
Video screen sharing8.00 Ratings5.00 Ratings
Instant messaging3.00 Ratings8.70 Ratings
Cloud PBX
Comparison of Cloud PBX features of Product A and Product B
Adobe Connect
-
Ratings
Quo
5.6
Ratings
34% below category average
Hosted PBX00 Ratings4.40 Ratings
Multi-level Interactive Voice Response (IVR)00 Ratings4.40 Ratings
User templates00 Ratings7.90 Ratings
Call reports00 Ratings4.40 Ratings
Directory of employee names00 Ratings7.00 Ratings
Call Management
Comparison of Call Management features of Product A and Product B
Adobe Connect
-
Ratings
Quo
7.3
Ratings
12% below category average
Answering rules00 Ratings7.00 Ratings
Call recording00 Ratings7.00 Ratings
Call park00 Ratings7.00 Ratings
Call screening00 Ratings7.00 Ratings
Message alerts00 Ratings8.70 Ratings
Mobile apps
Comparison of Mobile apps features of Product A and Product B
Adobe Connect
-
Ratings
Quo
5.7
Ratings
32% below category average
Mobile app for iOS00 Ratings4.40 Ratings
Mobile app for Android00 Ratings7.00 Ratings
Best Alternatives
Adobe ConnectQuo
Small Businesses
Intermedia AnyMeeting Pro
Intermedia AnyMeeting Pro
Score 7.1 out of 10
CloudTalk
CloudTalk
Score 7.5 out of 10
Medium-sized Companies
JioMeet
JioMeet
Score 9.8 out of 10
CloudTalk
CloudTalk
Score 7.5 out of 10
Enterprises
Webex Meetings
Webex Meetings
Score 8.7 out of 10
Cisco Business Edition 7000 (discontinued)
Cisco Business Edition 7000 (discontinued)
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Adobe ConnectQuo
Likelihood to Recommend
5.5
(0 ratings)
8.7
(0 ratings)
Likelihood to Renew
10.0
(0 ratings)
-
(0 ratings)
Usability
8.5
(0 ratings)
7.0
(0 ratings)
Availability
5.5
(0 ratings)
1.0
(0 ratings)
Performance
-
(0 ratings)
1.0
(0 ratings)
Support Rating
7.5
(0 ratings)
1.0
(0 ratings)
Online Training
7.5
(0 ratings)
-
(0 ratings)
Implementation Rating
7.9
(0 ratings)
-
(0 ratings)
Product Scalability
5.0
(0 ratings)
1.0
(0 ratings)
Vendor post-sale
-
(0 ratings)
1.0
(0 ratings)
Vendor pre-sale
-
(0 ratings)
1.0
(0 ratings)
User Testimonials
Adobe ConnectQuo
Likelihood to Recommend
Adobe Connect is wonderful for repeatable branded learning experiences or webinars. They allow for creating an event with a series of similar layouts. The ability to alter these are easy, and duplicating layouts makes for fast alterations. Changing between layouts also creates visual interest as learners see things shift. Adobe Connect also is great for accessibility, the captions allow for resizing and placing the captions in various sections. The recordings also can have a searchable transcript to get to the information you want fast. Adobe Connect allows for running fun games/events as well, there are lots of apps that make the experience unique, and allows for managing content on screen as you'd like.
Read full review
If you have more than 2 people in your organization, then this will save you so much time. Delegation is the key to starting a business. Even when you're a 1 person show, being able to present to your user base the differentiation of options for client communications is critical. As a founder, feeling compelled to be always on is something I strive not to be. OpenPhone gives you that flexibility. I have found it to be less appropriate in complex HIPPA compliant areas, but that is it. OpenPhone really does seem to suit an open array of use cases.
Read full review
Pros
  • It's a quick method to exchange files, file, documents, and videos from a web app. Real-time conversation, and screen-sharing are all supported. It has a highly user-friendly interface. It is really simple to assist the teams.
  • Even team engagements is beneficial since it allows them to share their expertise with others, and the big benefit is the security of the rooms' access is fairly simple to manage.
  • The interface, which include features like notes, chat, pods, etc. When we're trying to gather rapid and exact information, simplify our work as much as possible.
  • Adobe Connect's features since they allow team members to express their ideas during meetings without causing disruptions, thereby bypassing the current international boundary of distance.
Read full review
  • It's great for texting.
  • It's great for making phone calls. You get a new, unique phone number and can text/call from phone or desktop.
  • UI is great and really intuitive.
Read full review
Cons
  • No virtual background option
  • Without multiple screens, you can't really see the room while you're screen sharing, making it harder (but not impossible) to monitor chat, and, I think, not possible to see others' webcams.
  • No "call me" feature.
  • Very expensive!
Read full review
  • Call quality can be spotty on wifi if the connection is poor, but nothing they personally can do about that. 4G LTE is usually stronger and more stable.
  • N/A honestly excellent product for the price.
Read full review
Likelihood to Renew
The longer you use Adobe Connect, the longer you are likely to use it. Because you can build more and more resources over time, creating rooms that you re-use, recorded content you can repurpose, and tools that form the basis of ever increasing productivity, the more you use Connect, the more productive you become. Unlike competing products where, with every meeting you essentially start over -- setting up your resources for each meeting -- in my Connect rooms, I have highly tuned tools to accomplish my knowledge transfer goals. When I want to conduct another session - I send a link out to the appropriate room and instantly we are all focusing on getting a job done together. This ability of Adobe Connect to make you productive at an ever quickening rate is a competitive advantage
Read full review
No answers on this topic
Usability
I give this rating because the connectivity issue is way too big of an issue for me. The reception connectivity issue even though I'm hardwired to my internet is constantly dropping to the point where my trainer is constantly cutting out. And I know it's not an internet issue on my end because I have a very high amount of connectivity with my internet provider here in Ontario Canada. I have one of the highest download and upload packages that you can get with my service provider. And I'm able to surf the Internet and use all of the programs connected to our VPN without any issues whatsoever.
Read full review
Because I think it's simple enough to use but could still use some adjustments. Some thing are maybe not as intuitive to me even though I am probably a mid power user? If I can recommend it, I would suggest you copy how Intercom is doing things, but this could be just personal and most people don't feel that way.
Read full review
Reliability and Availability
No answers on this topic
For me, there have been too many outages to rate this higher than "1 worst".
Read full review
Performance
No answers on this topic
I think the platform is buggy and confusing. There are numerous outages. And the call quality, according to my customers, is atrocious.
Read full review
Support Rating
The customer support of Adobe connect is professional and well-skilled for resolving our minor and major issues. Moreover, it has almost all the features that will provide you a secure connection, with people across the world. Education institutes can also implement this software. On the basis of its quality and technology, I will surely advise you to try it once.
Read full review
In my experience, their support feels like the opposite of support. They send you in circles, never directly answer questions, provide vague suggestions with unwanted platitudes, and they often take days between responses to provide that. For me, it's a frustrating experience that leaves you with a net loss of time and energy versus before you reached out to them. In my opinion, you definitely don't get "support".
Read full review
Online Training
The ability to have most of the functionality of a full LMS at a fraction of the cost is huge. I can create manage and deploy both synchronous and asynchronous training based on the situation and all of my training is tracked through a series of easily created reports
Read full review
No answers on this topic
Implementation Rating
Prices do not seem to vary much among resellers of the Adobe Connect hosted license; the only price variation you're likely to find are among the audio providers. When implementing, you may also wish to look into expanding the amount of storage you are allowed on the server to avoid any problems later on as your library of files starts to build up
Read full review
No answers on this topic
Alternatives Considered
Adobe Connect has a feature for event management, which ensures even a bigger number of players can be involved in any meeting. There is a private chat option from Adobe Connect, which is instant, and effective. Adobe Connect has a mobile access option, with high compatibility, and other programs may lack the ability. Finally,. Adobe Connect supports surveys, and polls can easily be executed from the program
Read full review
Intercom - not exactly the same type of product but still a messaging platform which is what we use OP for. OP is superior in that it's more focused. We only use it for texting and some calls. Braze - we used it before for promo texts, we found it more confusing, harder to navigate and price was higher as well if I remember correctly. Whatsapp - problem is that you can't reach all USA customers using it.
Read full review
Scalability
No answers on this topic
In my experience, I can't even scale up to sending messages from a single number because of their broken and messed up "trust registration" system.
Read full review
Return on Investment
  • Overall, the investment has been alright and has made sense. I'm not privy to all of the numbers, but it seems like the ROI has been fine. It's resolved most issues regarding virtual conferencing.
  • It does sound like Adobe is on the expensive end versus other competitor platforms, so smaller organizations may not be suited for this platform.
  • Some competitor platforms may offer more features and more robust experiences, with a more user-friendly user interface as well.
Read full review
  • User interface is easy to learn and use, so it saves time
  • Allows us to upload our own greeting recording for professionalism
Read full review
ScreenShots

Quo Screenshots

Screenshot of the collaborative phone system for teamsScreenshot of the call routing interfaceScreenshot of where the app captures all customer detailsScreenshot of how to share a number across a teamScreenshot of where to use AI to summarize, tag, and transcribe calls and texts