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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Adobe Connect

    Score6.7 out of 10
    N/AAdobe Connect is a web conferencing platform that enables users to create presentations, online training materials, and learning modules. The product is entirely Adobe Flash-based and has several add-ons for customizing its software to suit each users’ unique needs.

    $50

    per host/per month

    Quo

    Score8.2 out of 10
    N/AQuo (formerly OpenPhone) is a business phone and VoIP solution designed to help maintain work life balance. Features include incoming call identification, set business hours, contact ownership information to associate calls to teammembers, etc., to help organize call responding.

    $19

    per month per user

    Pricing
    Adobe ConnectQuo
    Editions & Modules
    Meetings
    $50
    per host/per month
    Webinars & Learning
    $130
    per host/per month
    Small Meetings
    Free
    Forever free for up to 3 participants
    Starter
    $19
    per month per user
    Business
    $33
    per month per user
    Scale
    $47
    per month per user
    Enterprise
    Custom Pricing
    Offerings
    Pricing Offerings
    Adobe ConnectQuo
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsDiscounts available for annual pricing.
    More Pricing Information
    Community Pulse
    Adobe ConnectQuo
    Considered Both Products
    Adobe
    No answer on this topic
    OpenPhone
    No answer on this topic
    Key User Insights
    Would buy again
    76%
    Would buy again
    25 Answers
    90%
    Would buy again
    9 Answers
    Delivers good value for the price
    83%
    Delivers good value for the price
    20 Answers
    88%
    Delivers good value for the price
    7 Answers
    Happy with the feature set
    88%
    Happy with the feature set
    29 Answers
    90%
    Happy with the feature set
    9 Answers
    Lived up to sales and marketing promises
    77%
    Lived up to sales and marketing promises
    17 Answers
    90%
    Lived up to sales and marketing promises
    9 Answers
    Implementation went as expected
    82%
    Implementation went as expected
    18 Answers
    90%
    Implementation went as expected
    9 Answers
    Features
    Adobe ConnectQuo
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of Adobe Connect and Quo
    Feature
    Adobe Connect
    7.7
    66 Ratings
    3% below category average
    Quo
    -
    Ratings
    High quality audio8.065 Ratings00 Ratings
    High quality video7.065 Ratings00 Ratings
    Low bandwidth requirements6.855 Ratings00 Ratings
    Mobile support9.042 Ratings00 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of Adobe Connect and Quo
    Feature
    Adobe Connect
    7.5
    65 Ratings
    6% below category average
    Quo
    -
    Ratings
    Desktop sharing7.065 Ratings00 Ratings
    Whiteboards8.055 Ratings00 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of Adobe Connect and Quo
    Feature
    Adobe Connect
    5.6
    66 Ratings
    37% below category average
    Quo
    -
    Ratings
    Calendar integration6.042 Ratings00 Ratings
    Meeting initiation5.057 Ratings00 Ratings
    Integrates with social media4.029 Ratings00 Ratings
    Record meetings / events6.061 Ratings00 Ratings
    Slideshows7.052 Ratings00 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of Adobe Connect and Quo
    Feature
    Adobe Connect
    6.7
    65 Ratings
    19% below category average
    Quo
    -
    Ratings
    Live chat7.063 Ratings00 Ratings
    Audience polling7.056 Ratings00 Ratings
    Q&A6.053 Ratings00 Ratings
    Online Events Security
    Comparison of Online Events Security features of Adobe Connect and Quo
    Feature
    Adobe Connect
    8.4
    61 Ratings
    4% above category average
    Quo
    -
    Ratings
    User authentication7.953 Ratings00 Ratings
    Participant roles & permissions8.061 Ratings00 Ratings
    Confidential attendee list9.348 Ratings00 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of Adobe Connect and Quo
    Feature
    Adobe Connect
    6.5
    1 Ratings
    12% below category average
    Quo
    5.7
    10 Ratings
    33% below category average
    Video conferencing8.01 Ratings4.52 Ratings
    Audio conferencing7.01 Ratings4.55 Ratings
    Video screen sharing8.01 Ratings5.01 Ratings
    Instant messaging3.01 Ratings8.910 Ratings
    Cloud PBX
    Comparison of Cloud PBX features of Adobe Connect and Quo
    Feature
    Adobe Connect
    -
    Ratings
    Quo
    5.8
    5 Ratings
    31% below category average
    Hosted PBX00 Ratings4.54 Ratings
    Multi-level Interactive Voice Response (IVR)00 Ratings4.55 Ratings
    User templates00 Ratings8.04 Ratings
    Call reports00 Ratings4.54 Ratings
    Directory of employee names00 Ratings7.24 Ratings
    Call Management
    Comparison of Call Management features of Adobe Connect and Quo
    Feature
    Adobe Connect
    -
    Ratings
    Quo
    7.5
    9 Ratings
    9% below category average
    Answering rules00 Ratings7.26 Ratings
    Call recording00 Ratings7.28 Ratings
    Call park00 Ratings7.25 Ratings
    Call screening00 Ratings7.27 Ratings
    Message alerts00 Ratings8.97 Ratings
    Mobile apps
    Comparison of Mobile apps features of Adobe Connect and Quo
    Feature
    Adobe Connect
    -
    Ratings
    Quo
    5.8
    10 Ratings
    30% below category average
    Mobile app for iOS00 Ratings4.510 Ratings
    Mobile app for Android00 Ratings7.25 Ratings
    Best Alternatives
    Adobe ConnectQuo
    Small Businesses
    ClickMeeting
    Score9.5 out of 10
    CallFire
    Score9.7 out of 10
    Medium-sized Companies
    JioMeet
    Score9.8 out of 10
    Fuze
    Score8.2 out of 10
    Enterprises
    Webex Meetings
    Score8.7 out of 10
    Cisco Unified Communications Manager (Call Manager)
    Score8.3 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Adobe ConnectQuo
    Likelihood to Recommend
    5.5
    (94 ratings)
    8.9
    (10 ratings)
    Likelihood to Renew
    10.0
    (27 ratings)
    -
    (0 ratings)
    Usability
    8.5
    (38 ratings)
    7.2
    (2 ratings)
    Availability
    5.5
    (1 ratings)
    1.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    1.0
    (1 ratings)
    Support Rating
    7.5
    (31 ratings)
    1.0
    (1 ratings)
    Online Training
    7.5
    (2 ratings)
    -
    (0 ratings)
    Implementation Rating
    7.9
    (4 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    1.0
    (1 ratings)
    Product Scalability
    5.0
    (1 ratings)
    1.0
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    1.0
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    1.0
    (1 ratings)
    User Testimonials
    Adobe ConnectQuo
    Likelihood to Recommend
    Adobe
    Adobe Connect is wonderful for repeatable branded learning experiences or webinars. They allow for creating an event with a series of similar layouts. The ability to alter these are easy, and duplicating layouts makes for fast alterations. Changing between layouts also creates visual interest as learners see things shift. Adobe Connect also is great for accessibility, the captions allow for resizing and placing the captions in various sections. The recordings also can have a searchable transcript to get to the information you want fast. Adobe Connect allows for running fun games/events as well, there are lots of apps that make the experience unique, and allows for managing content on screen as you'd like.
    Incentivized
    Read full review
    OpenPhone
    If you have more than 2 people in your organization, then this will save you so much time. Delegation is the key to starting a business. Even when you're a 1 person show, being able to present to your user base the differentiation of options for client communications is critical. As a founder, feeling compelled to be always on is something I strive not to be. OpenPhone gives you that flexibility. I have found it to be less appropriate in complex HIPPA compliant areas, but that is it. OpenPhone really does seem to suit an open array of use cases.
    Incentivized
    Read full review
    Pros
    Adobe
    • It's a quick method to exchange files, file, documents, and videos from a web app. Real-time conversation, and screen-sharing are all supported. It has a highly user-friendly interface. It is really simple to assist the teams.
    • Even team engagements is beneficial since it allows them to share their expertise with others, and the big benefit is the security of the rooms' access is fairly simple to manage.
    • The interface, which include features like notes, chat, pods, etc. When we're trying to gather rapid and exact information, simplify our work as much as possible.
    • Adobe Connect's features since they allow team members to express their ideas during meetings without causing disruptions, thereby bypassing the current international boundary of distance.
    Incentivized
    Read full review
    OpenPhone
    • It's great for texting.
    • It's great for making phone calls. You get a new, unique phone number and can text/call from phone or desktop.
    • UI is great and really intuitive.
    Incentivized
    Read full review
    Cons
    Adobe
    • Nonetheless, Adobe Connect lacks the engagement monitoring, which can be critical for the management to oversee.
    • Besides, Adobe Connect has no certification management, which is essential in the current education or training field.
    • Lastly, Adobe Connect has no offline editing tool, hence, when the internet connection is not there, many things can not be conducted effectively.
    Incentivized
    Read full review
    OpenPhone
    • Web app could work better in my experience
    • Pricing could be lower
    • Somehow connect with whatsapp or / and other messaging apps that people commonly use
    Incentivized
    Read full review
    Likelihood to Renew
    Adobe
    The longer you use Adobe Connect, the longer you are likely to use it. Because you can build more and more resources over time, creating rooms that you re-use, recorded content you can repurpose, and tools that form the basis of ever increasing productivity, the more you use Connect, the more productive you become. Unlike competing products where, with every meeting you essentially start over -- setting up your resources for each meeting -- in my Connect rooms, I have highly tuned tools to accomplish my knowledge transfer goals. When I want to conduct another session - I send a link out to the appropriate room and instantly we are all focusing on getting a job done together. This ability of Adobe Connect to make you productive at an ever quickening rate is a competitive advantage
    Read full review
    OpenPhone
    No answers on this topic
    Usability
    Adobe
    I gave it a 6 because it does have lots of functionality, has a strong brand and reputation following, etc. but it does have its glitches and experiences with low bandwidth issues. I believe it has more features than my organization fully leverages, so some of those pieces haven't been explored yet. But there are opportunities for improvement in their online resource support, stability at high usages as well.
    Incentivized
    Read full review
    OpenPhone
    In my experience, App features are buggy and confusing, and they often don't match the descriptions and screenshots in their documentation. In fact, many of their help links go to 404 "page not found" errors. In my experience, there are frequent outages and quality issues. My customers prefer to talk to me on a different line, because they find it difficult to understand me on OpenPhone.
    Read full review
    Reliability and Availability
    Adobe
    No answers on this topic
    OpenPhone
    For me, there have been too many outages to rate this higher than "1 worst".
    Read full review
    Performance
    Adobe
    No answers on this topic
    OpenPhone
    I think the platform is buggy and confusing. There are numerous outages. And the call quality, according to my customers, is atrocious.
    Read full review
    Support Rating
    Adobe
    The customer support of Adobe connect is professional and well-skilled for resolving our minor and major issues. Moreover, it has almost all the features that will provide you a secure connection, with people across the world. Education institutes can also implement this software. On the basis of its quality and technology, I will surely advise you to try it once.
    Incentivized
    Read full review
    OpenPhone
    In my experience, their support feels like the opposite of support. They send you in circles, never directly answer questions, provide vague suggestions with unwanted platitudes, and they often take days between responses to provide that. For me, it's a frustrating experience that leaves you with a net loss of time and energy versus before you reached out to them. In my opinion, you definitely don't get "support".
    Read full review
    Online Training
    Adobe
    The ability to have most of the functionality of a full LMS at a fraction of the cost is huge. I can create manage and deploy both synchronous and asynchronous training based on the situation and all of my training is tracked through a series of easily created reports
    Read full review
    OpenPhone
    No answers on this topic
    Implementation Rating
    Adobe
    Prices do not seem to vary much among resellers of the Adobe Connect hosted license; the only price variation you're likely to find are among the audio providers. When implementing, you may also wish to look into expanding the amount of storage you are allowed on the server to avoid any problems later on as your library of files starts to build up
    Read full review
    OpenPhone
    No answers on this topic
    Alternatives Considered
    Adobe
    Actually, it was the other way around....we were using Adobe Connect, company-wide, then switched over to Zoom, mostly, I think, as a cost-cutting measure. But some Learning & Development folks campaigned to be allowed to retain some Adobe Connect licenses (for example, one L&D area had literally over 250 room layouts that their course facilitators could just jump into and use to deliver a course on short notice), which also allows some of us to continue to publish Presenter and Captivate modules to the Adobe server. (But, even those of us who still have Adobe Connect licenses use Zoom for most regular business meetings.)
    Incentivized
    Read full review
    OpenPhone
    OpenPhone has an easier user interface than Grasshopper. Years ago when I was using Grasshopper, I recall that their user interface looked antiquated and full of complications. They would also update the interface just as everyone was getting used to using it. OpenPhone has many more functions. Grasshopper's app did not offer basic functions such as in-app texting between team members, and its call transfer function was incredibly complicated to use. In my opinion, Grasshopper was an inferior service/product in almost every way.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Adobe
    No answers on this topic
    OpenPhone
    In my experience, Billing lacks transparency, and they have made billing errors (overcharging me) since I started using them. I think the "trust registration" is an insane ripoff charging around $20 for every attempt. Crazy.
    Read full review
    Scalability
    Adobe
    No answers on this topic
    OpenPhone
    In my experience, I can't even scale up to sending messages from a single number because of their broken and messed up "trust registration" system.
    Read full review
    Return on Investment
    Adobe
    • Save on time - our instructors and people that use the platform can teach more classes and more often than in-person training and time traveling.
    • We cut down on spending. When we offer training using Connect - we do not have to spend on meals, hard copy materials, and reserving a venue to deliver training.
    • We increase our training sales significantly but offering Connect as an alternative - any unforeseen cancellations to a public class can result in transferring to a remote online Connected class.
    Incentivized
    Read full review
    OpenPhone
    • Provided us with a simple, yet robust phone system for our small business
    • Price can be lower for premium, and for multiple users
    Incentivized
    Read full review
    ScreenShots

    Quo Screenshots

    Screenshot of the collaborative phone system for teamsScreenshot of the call routing interfaceScreenshot of where the app captures all customer detailsScreenshot of how to share a number across a teamScreenshot of where to use AI to summarize, tag, and transcribe calls and texts