Adobe Experience Manager is a combined web content management system and digital asset management system. The combined applications of Adobe Experience Manager Sites and Adobe Experience Manager Assets is offered by the vendor as an end-to-end solution for managing and delivering marketing content.
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GlobalMeet Webcast
Score 8.3 out of 10
Enterprise companies (1,001+ employees)
GlobalMeet Webcast enables users to conduct online broadcasts and features HD video streaming and interactive audience engagement tools. It also offers customized event branding, webcast recording and editing capabilities, and event reporting.
$1,600
per month (for the 500 attendee minimum)
Pricing
Adobe Experience Manager
GlobalMeet Webcast
Editions & Modules
No answers on this topic
Essentials
$3.20
per month per attendee
Professional
$5.20
per month per attendee
Enterprise
$7.20
per month per attendee
Offerings
Pricing Offerings
Adobe Experience Manager
GlobalMeet Webcast
Free Trial
No
No
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
Yes
Entry-level Setup Fee
No setup fee
Optional
Additional Details
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There are 2 ways to consume GlobalMeet Webcast.
(1) As a fully managed event- which means the GlobalMeet professional services team helps setup the webcast portal, run the rehearsal and is the production manager during the live event. (Picture a TV news producer- taking people on and off camera, launching pre-recorded videos, advancing presentation slides, troubleshooting technical issues that arise, etc.) Typical price for a managed event is between $ 4K and $10K – price dependent on the Attendee Capacity (500 – 100K) and then any “extras” needed such as captions, transcriptions, translations, on-site production A/V for hybrid events, etc.
(2) As a license (paid monthly or annually) that can be used to hold as many webcast events as desired. The license is ‘self-service’ but if there are particular events where professional services are required, the user can add the managed component to a single event,w hich GlobalMeet states is fairly common among license customers. Licenses can be used all year for marketing events, webinars, monthly meetings, etc and managed services can be added for the big annual meeting, CEO Town Hall or other high profile event. Typical license costs between $ 30K - $90K / year (cost dependent on the max # of attendees needed for meetings- 1K, 5K, 50K etc and the feature set.)
I'll answer the second one because I mean, the first one I don't have an issue with. The second scenario is we oftentimes have the need to spin off very small campaign style sites or sites that generate leads but are unbranded and that sort of thing. So that's hard to do in AEM because you have to then create another organization within AEM to do that. And we're talking about sites that are maybe five to 10 pages in size. So we've been investigating Edge, but then that's a different workflow, so we'd have to train people on that. So it would be nice if there was something within the AEM structure that could allow you to do something very similar to Edge, where you make some small micro sites that are not necessarily branded, that you could still host within the platform and not have to retrain everybody on a completely different platform.
Their team was very hands-on and helpful in the set-up and execution of our meeting. I would recommend them, especially for first-time virtual meeting planners. They were thorough and thoughtful in the planning process, which made the execution smoother.
It allows us to scale so that we can make a change on a global footer. And it applies to all of the different property websites. It allows us to set up components and compartmentalize things in a way. The big thing is that it's scalable. And then it also ties into Adobe Analytics and other Adobe products. So we are a complete Adobe shop. Every Adobe product that we can use, we use. I don't think we do it for marketing so much, but for doing target testing and analytics, data scientists are using the same product and so it all speaks.
It's very helpful to have a point of contact to manage communication and the event. We've worked with a few event managers over the years and they have all been great.
We've also had great experience during the production (e.g., pre-recording sessions for simlive events). All the production team members we've worked with have been professional and efficient.
Our main account contact has been an absolute pleasure to work with. He is detail oriented and responsive. And we particularly appreciate his thoughtful follow-ups after the events to confirm everything met our expectations.
There are some glitches in permissions inheritance that require us to toggle a save on permissions in groups that inherit from a group that was recently updated.
Large packages require stopping the workflow launcher OSGi components or many workflows will slow down the server.
Locked pages are hard to find unless I use /siteadmin... I often hear that the CQ tools will go away, but if we lose that, some small things might be harder to do, like finding locked pages.
Although I love the polling feature, there are a few kinks that could be worked out, as the dialogue box at times interferes with the presentation.
Have the "guest" and "host" bubbles bigger when logging in, sometimes guests get confused and log in as a host accidentally thinking they need a password to join.
A kink I've noticed lately, is not being able to upload presentations forcing me to use screenshare. I'm not sure if it's a naming convention or why this error occurs.
I have limited use in the webcam feature as when using it in the past there was a serious lag time making it difficult to communicate, but, it could've been my internet speed as well... I'll have to give it another shot.
We had and still have a fantastic experience using Adobe CQ. Lots of flexibility, great integration with other Adobe products we already use and a powerful technology make it a great fit for our corporate environment. Also as the community grows, it makes it easier to network with other developers and users to get new ideas on how to continue to get the best out of the software.
Adobe Experience Manager overall is fairly easy to use and caters to a wide range of users when it comes to their technical abilities. It has the flexibility to enable UI/UX designers to pop in and easily design new content with drop in components. It also has sufficient capabilities for those who are more technically inclined and want to dig more into custom code or solutions
Generally, I find it relatively easy to use, but I'm a techie, so I understand that a certain amount of training is required for most other business users. The counterpoint here is, of course, that GM provides excellent knowledge articles and training material. The barrier of entry is a bit high due to customer hesitation to "just try it". Training is necessary, but well done and available. Knowledge is a Self-Service after all.
Being part of Adobe Suite means you are already notified when the tool has any outages. However, I have never faced unplanned outages. Whenever you face any issue with the site, it is clearly stated if there were any planned outages and how quickly you will be back to normal. So, I will say that even the outages are planned and managed in a great way like their other services.
With respect to performance, Adobe experience manager is one of the best in the CMS space. We didn't observe frequent slowness on platform, however the systems which are accessing experience manager should be of good specifications without which slowness would be observed. Adobe experience manager works well in integration with other solutions, unless the destination application is designed to trigger frequent calls to AEM.
Adobe Experience Manager, in all its capacity, is a great alternative to any other CMS you are using. It helps in rapid development and makes life easier for maintaining the website for multi-language sites. Technical know-how is eliminated at content authoring. Better documentation in terms of live examples with videos would be appreciated.
Depending on your individual needs, It is really quite simple to create an authoring experience for a website that looks really good. I have been part of many implementations and many teams and have seen many projects that were super successful and others that were not implemented well. AEM has room for a lot of flexibility in the implementation process compared to other CMS like SharePoint
SSO is one fits all, so we don't have to have a separate SSO for each application of Adobe The integration with Analytics works perfectly and bring directly value really quickly Target remains more complicated to set up, but can also bring a lot of value once integrated with the rest of the Adobe platform The fact that the solution is Cloud services is also a big advantage for maintenance
GlobalMeet is much superior in service and attention to detail for their client's events. Repeat business is a gauge of success and they have much repeat business.
Instead of being directly involved in the tool purchase, I am involved in analysis or what we can use to maximize the tool. Small organizations may find it expensive. However, if the team or organization focuses more on your ROI or the features you will get, then it will definitely be worth it. Pricing is based on a number of factors, including team size or the use of the tool. The user can select the pricing option that best fits their needs based on the number of form submissions they make or the number of pages they wish to publish on their global/multisite sites.
The professional services team within adobe is one of the best in terms of technical and solutioning knowledge. However, considering the billing charges of adobe professional services team, it is always recommended to involve them during platform initial setup or when a complex solution is to be built with platform customizations.
too soon to tell on increased conversion rates based on external marketing factors in play but having increased visibility into customer engagement trends will most likely lead to improvement of our conversion rates.
There have been productivity gains from the perspective of actually migrating all of our externally managed sites to the same in-house Adobe Experience Manager platform and then being able to utilize those universal components.