What users are saying about

Adobe Experience Manager

Top Rated
147 Ratings

UserReplay

2 Ratings

Adobe Experience Manager

Top Rated
147 Ratings
Score 8 out of 101

UserReplay

2 Ratings
Score 8.3 out of 101

Add comparison

Likelihood to Recommend

Adobe Experience Manager

It is very well suited for large websites and clients with multiple properties where some data is shared. I would not recommend it for smaller websites as the overheard would be too much for small clients and basic websites.
Mike Plant profile photo

UserReplay

Great for online businesses who are well established and want to refine their UX/site performance.
Chris Wood profile photo

Feature Rating Comparison

Security

Adobe Experience Manager
8.1
UserReplay
Role-based user permissions
Adobe Experience Manager
8.1
UserReplay

Platform & Infrastructure

Adobe Experience Manager
7.7
UserReplay
API
Adobe Experience Manager
7.5
UserReplay
Internationalization / multi-language
Adobe Experience Manager
7.9
UserReplay

Web Content Creation

Adobe Experience Manager
7.1
UserReplay
WYSIWYG editor
Adobe Experience Manager
8.3
UserReplay
Code quality / cleanliness
Adobe Experience Manager
6.9
UserReplay
Admin section
Adobe Experience Manager
7.2
UserReplay
Page templates
Adobe Experience Manager
6.9
UserReplay
Library of website themes
Adobe Experience Manager
5.8
UserReplay
Mobile optimization / responsive design
Adobe Experience Manager
8.0
UserReplay
Publishing workflow
Adobe Experience Manager
7.8
UserReplay
Form generator
Adobe Experience Manager
6.0
UserReplay

Web Content Management

Adobe Experience Manager
6.3
UserReplay
Content taxonomy
Adobe Experience Manager
7.2
UserReplay
SEO support
Adobe Experience Manager
6.9
UserReplay
Bulk management
Adobe Experience Manager
5.4
UserReplay
Availability / breadth of extensions
Adobe Experience Manager
6.5
UserReplay
Community / comment management
Adobe Experience Manager
5.3
UserReplay

Pros

  • Media library and asset management is simplified, separating storage and also allowing developers to manage the workflow of the publishing process.
  • No addition of API services are required, using the same requests and data access layer for both front end and back end development simplifies the project lifecycle.
  • Duplicating code is easy, developers can simply copy components and reuse or rework for each use case.
Mike Plant profile photo
  • Identifying an issue and quickly understanding what the financial impact is
  • Seeing how users use and interact with your site, by device
  • Reporting on custom events
  • Quickly finding a session and replaying it, to watch it back.
Chris Wood profile photo

Cons

  • Steep learning curve for both Authors and Developers when it comes to customized components and workflows.
  • Development community is small and somewhat closed. It keeps growing with the years as CQ becomes more popular, which is a good thing.
  • Expensive, both to purchase, train and certify. This makes it harder to learn unless companies are willing to spend thousands on official training.
Fernando Galeano profile photo
  • Having confidence in the reports/numbers it pulls
  • No function to email out weekly/monthly reports.
  • Insights are sometimes difficult to extract
Chris Wood profile photo

Likelihood to Renew

Adobe Experience Manager9.0
Based on 5 answers
I'll continue to use this product for many years. Adobe is making it clear they are taking customer feedback seriously and there continues to be growing demand for Adobe CQ implementations. As a developer, I find that there is still lots of room in this platform to try new techniques and really keep our implementations up to par with the latest standards.
Curtis Mortensen profile photo
No score
No answers yet
No answers on this topic

Usability

Adobe Experience Manager10.0
Based on 2 answers
I personally feel that AEM is very intuitive to use from an authoring standpoint. The entire CMS was engineered around the author. Everything about AEM is geared to helping authors generate and maintain content. There are ways that tool tips can be customized so that any individual could simply hover over and be guided step by step on how to author web content
Vagner Polund profile photo
No score
No answers yet
No answers on this topic

Support

Adobe Experience Manager9.0
Based on 1 answer
Its so far the best Content Management System, available in market.
No photo available
No score
No answers yet
No answers on this topic

Implementation

Adobe Experience Manager8.7
Based on 2 answers
Depending on your individual needs, It is really quite simple to create an authoring experience for a website that looks really good. I have been part of many implementations and many teams and have seen many projects that were super successful and others that were not implemented well. AEM has room for a lot of flexibility in the implementation process compared to other CMS like SharePoint
Vagner Polund profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

I had no involvement in the selection process of Adobe Experience Manager, however, from a user experience point of view, I would recommend it over other CMS due to its ease of use, user friendliness, and clean appearance. You can look at the pages by listing, or by structure. This makes it so easy to find pages
Vanessa Suarez profile photo
Very well, a similar but different system
Chris Wood profile photo

Return on Investment

  • I am not involved in the acquisition part of AEM as the client was the one involved in that decision.
Vanessa Suarez profile photo
  • Confirmed our low basket abandonment
Chris Wood profile photo

Pricing Details

Adobe Experience Manager

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

UserReplay

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Additional Pricing Details