What users are saying about
Top Rated
150 Ratings
2 Ratings
Top Rated
150 Ratings
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Score 7.9 out of 101
2 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 8.3 out of 101

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Likelihood to Recommend

Adobe Experience Manager

If you have a number of smaller parts of your organization that you want to maintain the same look & feel as the rest of the organization, it is easy to create a base site and then let them customize. Also, if you have contributors of content who are not involved in the web site maintenance - our professors, for example - they can enter the text on a basic page which is then incorporated through tagging
Diana Williams profile photo

UserReplay

Great for online businesses who are well established and want to refine their UX/site performance.
Chris Wood profile photo

Feature Rating Comparison

Security

Adobe Experience Manager
8.2
UserReplay
Role-based user permissions
Adobe Experience Manager
8.2
UserReplay

Platform & Infrastructure

Adobe Experience Manager
7.6
UserReplay
API
Adobe Experience Manager
7.5
UserReplay
Internationalization / multi-language
Adobe Experience Manager
7.7
UserReplay

Web Content Creation

Adobe Experience Manager
7.0
UserReplay
WYSIWYG editor
Adobe Experience Manager
8.2
UserReplay
Code quality / cleanliness
Adobe Experience Manager
7.0
UserReplay
Admin section
Adobe Experience Manager
7.5
UserReplay
Page templates
Adobe Experience Manager
6.9
UserReplay
Library of website themes
Adobe Experience Manager
5.5
UserReplay
Mobile optimization / responsive design
Adobe Experience Manager
7.0
UserReplay
Publishing workflow
Adobe Experience Manager
8.0
UserReplay
Form generator
Adobe Experience Manager
6.3
UserReplay

Web Content Management

Adobe Experience Manager
6.1
UserReplay
Content taxonomy
Adobe Experience Manager
6.6
UserReplay
SEO support
Adobe Experience Manager
6.5
UserReplay
Bulk management
Adobe Experience Manager
6.1
UserReplay
Availability / breadth of extensions
Adobe Experience Manager
6.1
UserReplay
Community / comment management
Adobe Experience Manager
5.4
UserReplay

Pros

  • Manages web content with an intuitive WYSIWYG authoring experience.
  • Manages Digital Assets used by your website such as images, audio, documents, etc.
  • Creates an simple easy to use experience to generate web content. Centers all web content generation around the author.
Vagner Polund profile photo
  • Identifying an issue and quickly understanding what the financial impact is
  • Seeing how users use and interact with your site, by device
  • Reporting on custom events
  • Quickly finding a session and replaying it, to watch it back.
Chris Wood profile photo

Cons

  • A lot of the OOB (Out Of the Box) components are still a little buggy and not fully ready to go without some minor tweaks.
  • Since the software was acquired not too long ago by Adobe, a lot of Adobe integrated solutions are not fully baked yet. That is getting better with time.
Vagner Polund profile photo
  • Having confidence in the reports/numbers it pulls
  • No function to email out weekly/monthly reports.
  • Insights are sometimes difficult to extract
Chris Wood profile photo

Likelihood to Renew

Adobe Experience Manager9.0
Based on 5 answers
We had and still have a fantastic experience using Adobe CQ. Lots of flexibility, great integration with other Adobe products we already use and a powerful technology make it a great fit for our corporate environment. Also as the community grows, it makes it easier to network with other developers and users to get new ideas on how to continue to get the best out of the software.
Fernando Galeano profile photo
No score
No answers yet
No answers on this topic

Usability

Adobe Experience Manager10.0
Based on 2 answers
I personally feel that AEM is very intuitive to use from an authoring standpoint. The entire CMS was engineered around the author. Everything about AEM is geared to helping authors generate and maintain content. There are ways that tool tips can be customized so that any individual could simply hover over and be guided step by step on how to author web content
Vagner Polund profile photo
No score
No answers yet
No answers on this topic

Support

Adobe Experience Manager9.0
Based on 1 answer
Its so far the best Content Management System, available in market.
No photo available
No score
No answers yet
No answers on this topic

Implementation

Adobe Experience Manager8.7
Based on 2 answers
Depending on your individual needs, It is really quite simple to create an authoring experience for a website that looks really good. I have been part of many implementations and many teams and have seen many projects that were super successful and others that were not implemented well. AEM has room for a lot of flexibility in the implementation process compared to other CMS like SharePoint
Vagner Polund profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

This is one of the best java based Web CMS solutions and Adobe has done extremely well to connect all possible integrations required for digital marketing. The rest of the other vendors are still struggling for a complete solution.
Shishir Srivastava profile photo
Very well, a similar but different system
Chris Wood profile photo

Return on Investment

  • Lead generation through rapid campaign launches
  • Reduce the reliance on IT
  • Regular content refresh making the company more active and present
No photo available
  • Confirmed our low basket abandonment
Chris Wood profile photo

Pricing Details

Adobe Experience Manager

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

UserReplay

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Additional Pricing Details