What users are saying about
This review does not include a rating.
Top Rated
1812 Ratings
This review does not include a rating.
Top Rated
1812 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.1 out of 100

Feature Set Ratings

    Project Management

    Adobe Robohelp

    Feature Set Not Supported
    N/A
    7.5

    Confluence

    75%
    Atlassian Confluence ranks higher in 7/7 features

    Task Management

    N/A
    0 Ratings
    7.7
    77%
    83 Ratings

    Gantt Charts

    N/A
    0 Ratings
    7.9
    79%
    12 Ratings

    Scheduling

    N/A
    0 Ratings
    7.2
    72%
    21 Ratings

    Workflow Automation

    N/A
    0 Ratings
    8.0
    80%
    55 Ratings

    Mobile Access

    N/A
    0 Ratings
    6.8
    68%
    80 Ratings

    Search

    N/A
    0 Ratings
    7.9
    79%
    103 Ratings

    Visual planning tools

    N/A
    0 Ratings
    7.3
    73%
    82 Ratings

    Communication

    Adobe Robohelp

    Feature Set Not Supported
    N/A
    8.0

    Confluence

    80%
    Atlassian Confluence ranks higher in 8/8 features

    Chat

    N/A
    0 Ratings
    6.4
    64%
    15 Ratings

    Notifications

    N/A
    0 Ratings
    8.5
    85%
    103 Ratings

    Discussions

    N/A
    0 Ratings
    8.0
    80%
    97 Ratings

    Surveys

    N/A
    0 Ratings
    7.0
    70%
    15 Ratings

    Internal knowledgebase

    N/A
    0 Ratings
    9.4
    94%
    97 Ratings

    Integrates with GoToMeeting

    N/A
    0 Ratings
    6.0
    60%
    3 Ratings

    Integrates with Gmail and Google Hangouts

    N/A
    0 Ratings
    9.3
    93%
    7 Ratings

    Integrates with Outlook

    N/A
    0 Ratings
    9.6
    96%
    10 Ratings

    File Sharing & Management

    Adobe Robohelp

    Feature Set Not Supported
    N/A
    8.3

    Confluence

    83%
    Atlassian Confluence ranks higher in 8/8 features

    Versioning

    N/A
    0 Ratings
    8.6
    86%
    89 Ratings

    Video files

    N/A
    0 Ratings
    7.6
    76%
    66 Ratings

    Audio files

    N/A
    0 Ratings
    8.1
    81%
    60 Ratings

    Document collaboration

    N/A
    0 Ratings
    8.4
    84%
    100 Ratings

    Access control

    N/A
    0 Ratings
    8.9
    89%
    98 Ratings

    Advanced security features

    N/A
    0 Ratings
    8.6
    86%
    74 Ratings

    Integrates with Google Drive

    N/A
    0 Ratings
    8.0
    80%
    47 Ratings

    Device sync

    N/A
    0 Ratings
    8.2
    82%
    46 Ratings

    Attribute Ratings

      Likelihood to Recommend

      Adobe Robohelp

      N/A
      0 Ratings
      8.3

      Confluence

      83%
      122 Ratings

      Likelihood to Renew

      Adobe Robohelp

      N/A
      0 Ratings
      9.8

      Confluence

      98%
      19 Ratings

      Usability

      Adobe Robohelp

      N/A
      0 Ratings
      8.3

      Confluence

      83%
      12 Ratings

      Availability

      Adobe Robohelp

      N/A
      0 Ratings
      9.0

      Confluence

      90%
      5 Ratings

      Performance

      Adobe Robohelp

      N/A
      0 Ratings
      8.0

      Confluence

      80%
      9 Ratings

      Support Rating

      Adobe Robohelp

      N/A
      0 Ratings
      6.1

      Confluence

      61%
      45 Ratings

      Implementation Rating

      Adobe Robohelp

      N/A
      0 Ratings
      8.5

      Confluence

      85%
      6 Ratings

      Configurability

      Adobe Robohelp

      N/A
      0 Ratings
      6.0

      Confluence

      60%
      1 Rating

      Ease of integration

      Adobe Robohelp

      N/A
      0 Ratings
      8.0

      Confluence

      80%
      4 Ratings

      Product Scalability

      Adobe Robohelp

      N/A
      0 Ratings
      8.0

      Confluence

      80%
      2 Ratings

      Vendor post-sale

      Adobe Robohelp

      N/A
      0 Ratings
      8.0

      Confluence

      80%
      1 Rating

      Vendor pre-sale

      Adobe Robohelp

      N/A
      0 Ratings
      8.0

      Confluence

      80%
      1 Rating

      Likelihood to Recommend

      Adobe

      No answers on this topic

      Atlassian

      It has a comment option on the page, where you can tag other teammates tagging them. it sends the mail notification. Comment at the page end is pretty good for referring to other stakeholders and future references of the topic on the page. Creating the highlights of the discussions, and meeting held points with highlighted tagging. Easy shortcuts such as to add a date just type "//". The interface is cool and has easy shortcuts for quick page making.
      Read full review

      Pros

      Adobe

      No answers on this topic

      Atlassian

      • QUICK How-to Guides that can be generated and share instantly
      • One can subscribe to the pages and spaces and receive updates in the feed on their home page
      • Automatic Email notifications of new updates in the Confluence area
      • The platform integrates easily with other Atlassian platforms including third-party apps thus improving its reliability
      Read full review

      Cons

      Adobe

      No answers on this topic

      Atlassian

      • Navigation. Similar to other Atlassian products, users have complained that aspects of Confluence are difficult to learn right away[.]
      • An issue that users can face when using Confluence is attempting to edit a document while someone else is editing. Although users can access the document and save it, they are unable to see the changes happening in [real-time] that other users are implementing until they refresh their page. Some users have also noted that this can result in loss of edits.
      • Another drawback of using Confluence is its specific organizational structure. All information is stored within one page or project, although the page is able to be broken up into sections, some users do not prefer this style. Users can use the ‘page tree’ on each page to organize the different elements of each project.
      Read full review

      Pricing Details

      Adobe Robohelp

      Starting Price

      Editions & Modules

      Adobe Robohelp editions and modules pricing
      EditionModules

      Footnotes

        Offerings

        Free Trial
        Free/Freemium Version
        Premium Consulting/Integration Services

        Entry-level set up fee?

        No setup fee

        Additional Details

        Confluence

        Starting Price

        $10 per month

        Editions & Modules

        Confluence editions and modules pricing
        EditionModules
        Free0.001
        Standard5.002
        Premium10.003
        EnterpriseContact Sales4
        Server10.005
        Server2700.006
        Server5300.007
        Server10,200.008
        Server19,800.009
        Server30,000.0010
        Server45,000.0011
        Server90,000.0012
        Server150,000.0013
        Data Center15,000.0014
        Data Center30,000.0015
        Data Center52,000.0016
        Data Center79,200.0017
        Data Center105,600.0018
        Data Center132,000.0019
        Data Center143,000.0020
        Data Center154,000.0021
        Data Center165,000.0022
        Data Center176,000.0023
        Data Center187,000.0024
        Data Center198,000.0025
        Data Center209,000.0026
        Data Center220,000.0027

        Footnotes

        1. Free for 10 Users
        2. Per User Per Month
        3. Per User Per Month
        4. none
        5. 10 Users - Perpetual License
        6. 25 Users - Perpetual License
        7. 50 Users - Perpetual License
        8. 100 Users - Perpetual License
        9. 250 Users - Perpetual License
        10. 500 Users - Perpetual License
        11. 2,000 Users - Perpetual License
        12. 10,000 Users - Perpetual License
        13. 10,001+ Users - Perpetual License
        14. 500 Users - Annually
        15. 1,000 Users - Annually
        16. 2,000 Users - Annually
        17. 3,000 Users - Annually
        18. 4,000 Users - Annually
        19. 5,000 Users - Annually
        20. 10,000 Users - Annually
        21. 15,000 Users - Annually
        22. 20,000 Users - Annually
        23. 25,000 Users - Annually
        24. 30,000 Users - Annually
        25. 35,000 Users - Annually
        26. 40,000 Users - Annually
        27. 40,001+ Users - Annually

        Offerings

        Free Trial
        Free/Freemium Version
        Premium Consulting/Integration Services

        Entry-level set up fee?

        No setup fee

        Additional Details

        Likelihood to Renew

        Adobe

        No answers on this topic

        Atlassian

        I am confident that Atlassian can come with additional and innovative macros and functions to add value to Confluence. In 6 months, Atlassian transformed a good collaborative tools into a more comprehensive system that can help manage projects and processes, as well as "talk" with other Atlassian products like Jira. We are in fact learning more about Jira to evaluate a possible fit to complement our tool box.
        Read full review

        Usability

        Adobe

        No answers on this topic

        Atlassian

        Confluence can - and in my personal opinion, it will - be a bit hard to use in the first moment. Atlassian is a great company and is eager to help you with any question you have, though. The interface seems to be a bit clumsy at first but the customization options are enough to make it easier and simpler. In general, Confluence is easy to use when you understand what each section does, but this can take a while.
        Read full review

        Reliability and Availability

        Adobe

        No answers on this topic

        Atlassian

        I do not recall having outages or applications error so far, very reliable and available.
        Read full review

        Performance

        Adobe

        No answers on this topic

        Atlassian

        Pages load very quickly, which makes it useful for quickly obtaining information. The search functionality is also very quick and is able to parse through all of the documents to provide the most relevant results for the query. Other information based software gets bogged down, but so far Atlassian Confluence maintains its performance.
        Read full review

        Support Rating

        Adobe

        No answers on this topic

        Atlassian

        This rating is specifically for Atlassian's self-help documentation on their website. Often times, it is not robust enough to cover a complex usage of one of their features. Frequently, you can find an answer on the web, but not from Atlassian. Instead, it is usually at a power user group elsewhere on the net.
        Read full review

        Implementation Rating

        Adobe

        No answers on this topic

        Atlassian

        Overall, I am very satisfied with the initial implementation (and the subsequent upgrades and implementations made over the years).
        This product has never rose to the level of being an major issue at an executive level. It has quietly and valiantly done it's job for our company!
        Read full review

        Alternatives Considered

        Adobe

        No answers on this topic

        Atlassian

        I haven't use any other software that I could compare to AtlassianConfluence. The closest one would be Sharepoint, but it's a different beast. Sharepoint has more feature, but it's a lot harder to use and understand. Furthermore like many Microsoft solutions the UI is terrible and very difficult to understand sometimes. Atlassian Confluence is just plain easy to use.
        Read full review

        Scalability

        Adobe

        No answers on this topic

        Atlassian

        This tool is very adaptable. So much so we use it for three completely separate projects, in three very different ways.
        Read full review

        Return on Investment

        Adobe

        No answers on this topic

        Atlassian

        • We've gone from folders and folders of Word documents and PDFs into a single system with a search feature to bring all of our data together and trackable
        • While onboarding took a bit longer for the company (to switch from a Word document centric mindset - to a web-based one), overall the company has embraced the features and power of Confluence within the working stack
        • However, as costs continue to climb for the Atlassian product, we are forced to continue our evaluation of the product - with replacing it a remote possibility if it begins to outprice its usefulness to us.
        Read full review

        Add comparison