Adobe Workfront vs. Rocketlane

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Adobe Workfront
Score 8.3 out of 10
N/A
Adobe Workfront, acquired by Adobe in late 2020, is a web-based project-management tool. It is designed for both IT and marketing teams, but can be implemented for any kind of project. Workfront offers all the features standard to project management platforms, as well as resource allocation, automation, and agile workflow.N/A
Rocketlane
Score 8.5 out of 10
N/A
As per the information provided by the vendor, Rocketlane is a platform specifically designed to cater to onboarding, implementation, and professional services teams. The primary objective of this platform is to enhance collaboration with customers, optimize project delivery efficiency, and augment customer experience and accountability. Its target audience primarily includes industries such as CS (Customer Success) and Professional Services. It emphasizes its capability to expedite time-to…N/A
Pricing
Adobe WorkfrontRocketlane
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Adobe WorkfrontRocketlane
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details
More Pricing Information
Community Pulse
Adobe WorkfrontRocketlane
Features
Adobe WorkfrontRocketlane
Project Management
Comparison of Project Management features of Product A and Product B
Adobe Workfront
7.3
421 Ratings
5% below category average
Rocketlane
8.4
7 Ratings
9% above category average
Task Management8.5421 Ratings9.07 Ratings
Resource Management7.4379 Ratings8.06 Ratings
Gantt Charts6.5331 Ratings8.06 Ratings
Scheduling8.0372 Ratings9.04 Ratings
Workflow Automation7.5377 Ratings8.07 Ratings
Team Collaboration8.1400 Ratings10.07 Ratings
Support for Agile Methodology6.9271 Ratings9.05 Ratings
Support for Waterfall Methodology7.2279 Ratings5.06 Ratings
Document Management7.3378 Ratings8.07 Ratings
Email integration7.2323 Ratings9.06 Ratings
Mobile Access5.7312 Ratings00 Ratings
Timesheet Tracking7.7299 Ratings9.06 Ratings
Change request and Case Management7.3300 Ratings00 Ratings
Budget and Expense Management7.1258 Ratings00 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
Adobe Workfront
6.2
240 Ratings
22% below category average
Rocketlane
-
Ratings
Quotes/estimates6.5133 Ratings00 Ratings
Invoicing6.0115 Ratings00 Ratings
Project & financial reporting6.7230 Ratings00 Ratings
Integration with accounting software5.8103 Ratings00 Ratings
Best Alternatives
Adobe WorkfrontRocketlane
Small Businesses
Stackby
Stackby
Score 8.8 out of 10
Stackby
Stackby
Score 8.8 out of 10
Medium-sized Companies
InEight
InEight
Score 8.2 out of 10
InEight
InEight
Score 8.2 out of 10
Enterprises
InEight
InEight
Score 8.2 out of 10
InEight
InEight
Score 8.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Adobe WorkfrontRocketlane
Likelihood to Recommend
8.5
(474 ratings)
10.0
(7 ratings)
Likelihood to Renew
6.5
(63 ratings)
10.0
(1 ratings)
Usability
6.4
(19 ratings)
9.0
(1 ratings)
Availability
9.1
(10 ratings)
-
(0 ratings)
Performance
7.3
(5 ratings)
-
(0 ratings)
Support Rating
10.0
(12 ratings)
-
(0 ratings)
In-Person Training
5.0
(1 ratings)
-
(0 ratings)
Online Training
8.9
(4 ratings)
-
(0 ratings)
Implementation Rating
8.3
(10 ratings)
-
(0 ratings)
Configurability
5.0
(1 ratings)
-
(0 ratings)
Contract Terms and Pricing Model
10.0
(1 ratings)
-
(0 ratings)
Ease of integration
1.0
(1 ratings)
-
(0 ratings)
Product Scalability
9.1
(4 ratings)
-
(0 ratings)
Vendor post-sale
1.0
(1 ratings)
-
(0 ratings)
Vendor pre-sale
1.0
(1 ratings)
-
(0 ratings)
User Testimonials
Adobe WorkfrontRocketlane
Likelihood to Recommend
Adobe
Since I work remotely from my laptop, when I am finished with work, I enter my hours and submit my time at the end of the week. It's quick, it's easy, and it helps me keep a record of how many hours of vacation and sick time I have used. But when I am on the go, it is a hassle to record my time on my phone because of the lack of responsive design.
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Rocketlane
There is project management tracking from the start till the end (onboarding till hypercare). The bifurcation of project stages and pre-built templates is good; you can assign client tasks. Less appropriate: Raising tickets for developers because there is no escalation management option. Let’s say the developer didn’t reply in 24 hours for a high-priority task; this should be automatically escalated to their senior.
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Pros
Adobe
  • Fosters communication between team members.
  • Serves as a virtual "to do list" for me personally - I can track where I am with projects and what there is left to do, and when it's completed.
  • Sharing documents between team members that can be updated.
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Rocketlane
  • Saved Project Manager time by 80-85%
  • Ease of use, User Friendly interface
  • Reminders : Email notification on upcoming due task to task owner
  • Publishing of Periodic Project Status Report
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Cons
Adobe
  • The product itself is very complicated and difficult to be stood up
  • Sharing and proofing workflows require multiple steps and layers
  • It may just be my organization, but the build feels a bit clunky and difficult to navigate, which deters many teams from using the tool effectively
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Rocketlane
  • Project Opening time
  • Automated time tracked should be there
  • Every phase has a option to make a call and zoom so time tracked real time
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Likelihood to Renew
Adobe
Workfront is sometimes a bit clunky to use, but overall it works well for our teams when it comes to project management and collaboration across multiple, involved teams. It also has flexibility that allows us to adapt it to diverse use cases, some of which aren't necessarily always the first things that one would think of using workfront for.
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Rocketlane
It really helps to support us in supporting our customers.
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Usability
Adobe
Workfront is overly complex, but it is functional as a tool to keep track of projects. It is a shame that sometimes it takes a lot of clicks to find anything. Workfront is slowly modernizing its interface but at the same time, hides certain information away thus making the experience feels worse.
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Rocketlane
Because of the impact, it has created in terms of saving resources and time by helping them with project-related timelines.
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Reliability and Availability
Adobe
I have found that Adobe Workfront is a reliable resource, because in the post 6 years of using it, rarely has it been unavailable to our team. I think I could count on one hand the number of times the site has been down over my time using it with my team.
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Rocketlane
No answers on this topic
Performance
Adobe
I think overall, Adobe Workfront performs well. There have been some times when it doesn't load or run as quickly as our team would like. This is frustrating when it is such a crucial tool that our team utilizes on a daily basis. It can show our workflow when it lags.
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Rocketlane
No answers on this topic
Support Rating
Adobe
I know that this particular company has it's own Adobe Workfront employee that builds out things they need from the software, and meets with them regularly to troubleshoot. I'm not part of this process, but it's refreshing to see Adobe provide this level of customer service to people, and they're expedient.
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Rocketlane
No answers on this topic
In-Person Training
Adobe
It was from my boss, not a rep from AtTask.
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Rocketlane
No answers on this topic
Online Training
Adobe
The training is very easy to use and you can simply choose the topics included in the course(s) that are most important to your training needs. After each training course, you are tested on what you have learned. If you need a refresher course, they provide Course Catalogs as well as instructor-led courses & workshops.
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Rocketlane
No answers on this topic
Implementation Rating
Adobe
Most people learn as you go, a lot of this stuff requires trial and error throughout so my suggestion is to provide as much information in the upfront and keep it as simple as possible. You can add other tools and features as you go but everyone should have the basics down so no bad habits can start to develop. Be persistent with everyone, and don't be afraid to correct and talk through steps again so everyone is on the same page
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Rocketlane
No answers on this topic
Alternatives Considered
Adobe
Much increased functionality and templating aspects. While I liked JIRA's setup, the Workfront is so much more flexible. The moving away from Jira i was able to show the possibilities of what a full pm software could accommodate and how it all connected in. Also, the pluses of connectivity with the Adobe suite for our creative teams were excellent. From providing updates within other programs, it allowed a much more fluid working process and instant communication.
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Rocketlane
For our specific needs, Rocketlane fits the bill perfectly. It had just the right amount of features without it being overly complicated to teach the client. The pricing also worked out well: just pay monthly licenses per user.
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Contract Terms and Pricing Model
Adobe
As I stated earlier, I didn't have to pay for Workfront myself- I'm a user under a large organization. I know it's not cheap to implement, I don't know how the price scales for a small-business, but I do like the product enough that I'm going to look into it in the future for my own company.
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Rocketlane
No answers on this topic
Scalability
Adobe
Our organization has thousands of users that use Workfront and it seems to hold up very well. I have not encountered any issues using it and I think it makes it very easy for multiple people to be involved in a project and keep things organized and clear for everyone involved.
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Rocketlane
No answers on this topic
Return on Investment
Adobe
  • Increased efficiency in threaded updates to Outlook emails - no time wasted looking for things in email vs Workfront - they automatically are in both places.
  • Time tracking allows us to average out how much time tasks & deliverable types take, allowing better long-term forecasting.
  • Planning has given us a system of record for campaigns, allowing us to easily find historic plans and/or view calendar views of upcoming ones.
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Rocketlane
  • Dislike can be that we are not able to add tasks when we are filling the timesheet directly and so then we have to go to that project and create task and then put up the time. If I want to fill past days timesheet then this cause double work.
Read full review
ScreenShots

Adobe Workfront Screenshots

Screenshot of Tasks in Adobe WorkfrontScreenshot of Work Requests in Adobe WorkfrontScreenshot of Review Functionality in Adobe WorkfrontScreenshot of Adobe Workfront Planning

Rocketlane Screenshots

Screenshot of Project ListsScreenshot of Project PlanScreenshot of Status UpdateScreenshot of Customer ViewScreenshot of TemplateScreenshot of Documents