ADP's ezLaborManager is a time tracking and attendance offering.
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Hubstaff
Score 9.4 out of 10
Small Businesses (1-50 employees)
Hubstaff is a workforce analytics software tailored to boost productivity in remote, hybrid, and in-house teams while fostering a positive employee experience. Integrating with over 30 apps, Hubstaff's key features include time tracking, screenshots, activity tracking, URL and app monitoring, workforce analytics, automatic payroll and invoicing, scheduling, GPS and location monitoring, and timesheets. Hubstaff is compatible with Mac, Windows, Linux, Chrome, iOS, and…
[ADP is well suited for] Smaller agencies with a regular payroll and not a complex payroll. Users must be familiar with databases, reporting, etc. as system is not as user friendly as we would like. The cost is also a factor especially as the basic system does not include other features such as performance management, dashboards, etc. I was hoping to have access to the dashboards. Reporting should also provide more sample reports
It enables you to monitor workers' time on every project. It monitors productivity even if an internet connection is not available. It provides a customizable interface. Every task is customizable to suit project requirements. It allows you to track time from anywhere in the world. In this way, it provides powerful insights to determine how many hours are required to do a project.
Ease of use: employees can clock in and out on the tablets that are at that location site. They can use the same punch information to log into ADP and look up and edit personal information on their own. Like changing address, phone, and open enrollments.
Various methods of clocking. Tablets, computer, biometric clocks, and hand clocks.
Its interface is also quite easy to handle and is designed in a user friendly way.
Overall, I feel that Hubstaff is a very useful invention that has the ability to attract and fascinate users.
Hubstaff offers a customizable and easily tailored according to your requirements user interface where with the help of just one click you can start or even stop tracking your daily project activities.
Trying to research previous time cards past a month are hard to achieve. There is a custom date range option but it rarely works, the program just sits there and doesn't pull up the custom range.
Pulling reports for various needs is also more difficult then it needs to be. Instead of pulling a quick report with the dates and parameters you need you have to go in and edit the report and then go back in and edit it again to return it to default settings.
You also have to watch your invoices and make sure you are receiving your discounts otherwise this software can be quite costly.
Make sure your employees bookmark the ADP ezLaborManager website, otherwise it gets difficult to find through an internet search.
I am having a problem with its customer support. [I feel it is] one of the worst customer service I have gone through for the longest time. They did not even know about their own platform, response time is late and there is no such name of help from their side what so ever which makes it a very difficult platform to use.
[I believe it] needs a lot of upgrades in customer support system.
ADP is a good system to track information but, what it lacks is just some detail that provides time savings. Some instances they have made "updates" that tend to have been better previous to those "updates." One example is for staff to see how they have used their time off in the past. There should be an easy way to report and review such other than looking at pay periods. Pay statement and review and totals can also improve.
I give it 9 because it is really good for time tracking and managing remote teams. It helps me to manage my team very efficiently. Still, prices are high, so don't give 10. I need more discounts to add more team. Also need more accuracy as users are now fooling the tools with various cheats. Overall it is good and helfull
I've never had any issues and always received proper support. They let you know in advance when they'll be in maintenance and it's always in odd hours, so it's good. You still can use it when they are maintaining it.
The support is not the best as they take much time to get back to you, days for some items as simple as a standard report. They do not know much about their own system I feel and it shows a lack of knowledge on their part. We have gotten wrong answers and it's not so user friendly.
Hubstaff has always responded to support requests in a timely manner and has kept me in the loop of changes. When contacting them about future changes/features they've always been upfront on whether that is a change they are looking to make and when that change may occur. Finally, if the person I have communicated with was unable to resolve, they always escalated to the next best person who can answer/resolve.
The training provided was based on a generic database and reporting which made it difficult to compare when you had your own database to work at. It also didn't provide good written materials that would be useful after the training session. It was more geared towards the practice tests or applications within the training.
ADP exLaborManager - I prefer ADP over the Paycor and Aon Hewitt timecard applications. This software was more user friendly, had easier access, reporting, and tracking hours than the others I have used. I am not saying the others are horrible, just that ADP was more simplistic to use and administer than the others.
Hubstaff keeps interesting and smart features and functions. The most interesting feature is the reporting feature that has brought much convenience to me. It is no doubt a great tool for planning budgets, managing workflows, tracking time, and best supervision capabilities.
Hubstaff has enabled us to identify the most productive workers which enables us to maximize profitability.
Hubstaff has enabled us to quickly identify drops in engagement or output, or just poor performance due to not caring so we can move on instead of trying to fit a square peg into a round hole.
HubStaff lets us actively measure retainers vs delivered hours and adjust contracts to what we really need based on our time expenditures.
