What users are saying about
3 Ratings
33 Ratings
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Score 7.2 out of 101
3 Ratings
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Score 8.7 out of 101

Likelihood to Recommend

ADP ezLaborManager

[ADP is well suited for] Smaller agencies with a regular payroll and not a complex payroll. Users must be familiar with databases, reporting, etc. as system is not as user friendly as we would like. The cost is also a factor especially as the basic system does not include other features such as performance management, dashboards, etc. I was hoping to have access to the dashboards. Reporting should also provide more sample reports
Lucy Franco Andrade profile photo

Tracksmart

The system is great for attendance. It is also good for employee's time tracking, however, this feature works well for an organization that pays on a per hourly basis.
No photo available

Pros

ADP ezLaborManager

  • Ease of use: employees can clock in and out on the tablets that are at that location site. They can use the same punch information to log into ADP and look up and edit personal information on their own. Like changing address, phone, and open enrollments.
  • Various methods of clocking. Tablets, computer, biometric clocks, and hand clocks.
No photo available

Tracksmart

  • It's easy to use
  • Always works
  • Has helpful features such as the calendar we can all view for PTO
No photo available

Cons

ADP ezLaborManager

  • The interface looks outdated.
  • We have run into situations where ADP ezLaborManager is down and our employees cannot clock in and out during that time.
No photo available

Tracksmart

  • The app "Attendance" doesn't allow the employee to change or edit a submitted request. For edit and changes, the employee has to go to the website platform before the request is approved.
  • Their app "Attendance" can be improved to include other features that you're able to use in their website such as filtering employees attendance taken.
No photo available

Likelihood to Renew

ADP ezLaborManager

ADP ezLaborManager 8.0
Based on 1 answer
Still have some issues with it but usage seems to improve
Lucy Franco Andrade profile photo

Tracksmart

No score
No answers yet
No answers on this topic

Usability

ADP ezLaborManager

ADP ezLaborManager 7.0
Based on 1 answer
ADP is a good system to track information but, what it lacks is just some detail that provides time savings. Some instances they have made "updates" that tend to have been better previous to those "updates." One example is for staff to see how they have used their time off in the past. There should be an easy way to report and review such other than looking at pay periods. Pay statement and review and totals can also improve.
Lucy Franco Andrade profile photo

Tracksmart

No score
No answers yet
No answers on this topic

Support

ADP ezLaborManager

ADP ezLaborManager 7.0
Based on 1 answer
Response isn't timely and some reps are not as helpful as others.
Lucy Franco Andrade profile photo

Tracksmart

No score
No answers yet
No answers on this topic

Online Training

ADP ezLaborManager

ADP ezLaborManager 8.0
Based on 1 answer
The training provided was based on a generic database and reporting which made it difficult to compare when you had your own database to work at. It also didn't provide good written materials that would be useful after the training session. It was more geared towards the practice tests or applications within the training.
Lucy Franco Andrade profile photo

Tracksmart

No score
No answers yet
No answers on this topic

Implementation

ADP ezLaborManager

ADP ezLaborManager 3.0
Based on 1 answer
Should have had a project manager from ADP to assist.
Lucy Franco Andrade profile photo

Tracksmart

No score
No answers yet
No answers on this topic

Alternatives Considered

ADP ezLaborManager

ADP exLaborManager - I prefer ADP over the Paycor and Aon Hewitt timecard applications. This software was more user friendly, had easier access, reporting, and tracking hours than the others I have used. I am not saying the others are horrible, just that ADP was more simplistic to use and administer than the others.
Adam Kasten, PHR profile photo

Tracksmart

I have never used another clock in service.
No photo available

Return on Investment

ADP ezLaborManager

  • The amount of time it takes to process payroll from manual time cards to ADP ezLaborManager has gone from multiple days trying to chase employees for missing time and clarification to hours with ezLaborManager. Managers can now monitor missing time daily alleviating the end of payroll crunch. This has saved hours for Human Resources that are better utilized elsewhere.
No photo available

Tracksmart

  • The system has allowed me to save time as the HR administrator by avoiding misunderstandings with staff because it keeps a good track record of the days taken.
  • It saves the organization money as it allows the HR administrator to focus on important employee matters rather than attendance.
  • The system is simple and easy to use and does the job really well.
No photo available

Pricing Details

ADP ezLaborManager

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Call

ADP ezLaborManager Editions & Modules

Edition
ADP Time and AttendanceCall for details
ADP Workforce Now Essential TimeCall for details
    Additional Pricing Details

    Tracksmart

    General

    Free Trial
    Yes
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Tracksmart Editions & Modules

    Additional Pricing Details
    There are 3 apps: Attendance, Scheduling, TimeClock. Each has it's own pricing plan. See details by visiting: https://www.tracksmart.com/attendance/pricing https://www.tracksmart.com/scheduling/pricing https://www.tracksmart.com/timeclock/pricing

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