What users are saying about
4 Ratings
35 Ratings
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Score 6.8 out of 100
4 Ratings
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Score 8.8 out of 100

Likelihood to Recommend

ADP ezLaborManager

[ADP is well suited for] Smaller agencies with a regular payroll and not a complex payroll. Users must be familiar with databases, reporting, etc. as system is not as user friendly as we would like. The cost is also a factor especially as the basic system does not include other features such as performance management, dashboards, etc. I was hoping to have access to the dashboards. Reporting should also provide more sample reports
Lucy Franco Andrade | TrustRadius Reviewer

Tracksmart

I feel like when you have a handful of people on your team and the shifts change each week, Tracksmart is really a fantastic tool that your team can use to trade shifts and be notified of what their new schedules will be each week. It's helpful to track when employees need time off and make sure they are on time as well.
Angel Brockbank | TrustRadius Reviewer

Pros

ADP ezLaborManager

  • Ease of use: employees can clock in and out on the tablets that are at that location site. They can use the same punch information to log into ADP and look up and edit personal information on their own. Like changing address, phone, and open enrollments.
  • Various methods of clocking. Tablets, computer, biometric clocks, and hand clocks.
Anonymous | TrustRadius Reviewer

Tracksmart

  • The platform is easy to use and it tracks everyone's attendance very well.
  • I like how the system notifies me via email to review and approve employee's days requested.
  • Companies can choose to offer employee's just PTOs or vacation, personal, sick-day, jury duty, bereavement, etc. among other reasons.
  • Last but not least, the system tracks individual employee's days taken and keeps count of the days remaining for each employee, saving the HR administrator time and money for our organization.
Anonymous | TrustRadius Reviewer

Cons

ADP ezLaborManager

  • The interface looks outdated.
  • We have run into situations where ADP ezLaborManager is down and our employees cannot clock in and out during that time.
Anonymous | TrustRadius Reviewer

Tracksmart

  • I wish the clock-in and attendance were on the same page
  • Sometime it says it's "resting" when trying to login
Anonymous | TrustRadius Reviewer

Likelihood to Renew

ADP ezLaborManager

ADP ezLaborManager 8.0
Based on 1 answer
Still have some issues with it but usage seems to improve
Lucy Franco Andrade | TrustRadius Reviewer

Tracksmart

No score
No answers yet
No answers on this topic

Usability

ADP ezLaborManager

ADP ezLaborManager 7.0
Based on 1 answer
ADP is a good system to track information but, what it lacks is just some detail that provides time savings. Some instances they have made "updates" that tend to have been better previous to those "updates." One example is for staff to see how they have used their time off in the past. There should be an easy way to report and review such other than looking at pay periods. Pay statement and review and totals can also improve.
Lucy Franco Andrade | TrustRadius Reviewer

Tracksmart

No score
No answers yet
No answers on this topic

Support

ADP ezLaborManager

ADP ezLaborManager 7.0
Based on 1 answer
Response isn't timely and some reps are not as helpful as others.
Lucy Franco Andrade | TrustRadius Reviewer

Tracksmart

Tracksmart 9.0
Based on 1 answer
Tracksmart has been very helpful when we have problems with our scheduling or questions about how to do different tasks. They are responsive and it's always a positive experience when we interact with them.
Angel Brockbank | TrustRadius Reviewer

Online Training

ADP ezLaborManager

ADP ezLaborManager 8.0
Based on 1 answer
The training provided was based on a generic database and reporting which made it difficult to compare when you had your own database to work at. It also didn't provide good written materials that would be useful after the training session. It was more geared towards the practice tests or applications within the training.
Lucy Franco Andrade | TrustRadius Reviewer

Tracksmart

No score
No answers yet
No answers on this topic

Implementation

ADP ezLaborManager

ADP ezLaborManager 3.0
Based on 1 answer
Should have had a project manager from ADP to assist.
Lucy Franco Andrade | TrustRadius Reviewer

Tracksmart

No score
No answers yet
No answers on this topic

Alternatives Considered

ADP ezLaborManager

ADP exLaborManager - I prefer ADP over the Paycor and Aon Hewitt timecard applications. This software was more user friendly, had easier access, reporting, and tracking hours than the others I have used. I am not saying the others are horrible, just that ADP was more simplistic to use and administer than the others.
Adam Kasten, PHR | TrustRadius Reviewer

Tracksmart

Tracksmart is very simple to use compared to ClickTime. Tracksmart keeps a good count of PTOs, vacation, personal sick-days, etc. Which saves the organization a lot of time as everyone knows the remaining days available.
Anonymous | TrustRadius Reviewer

Return on Investment

ADP ezLaborManager

  • The amount of time it takes to process payroll from manual time cards to ADP ezLaborManager has gone from multiple days trying to chase employees for missing time and clarification to hours with ezLaborManager. Managers can now monitor missing time daily alleviating the end of payroll crunch. This has saved hours for Human Resources that are better utilized elsewhere.
Anonymous | TrustRadius Reviewer

Tracksmart

  • Makes employees more accountable
  • Easier to request time off rather than taking management's time up - they can view requests at their convenience
  • Some employees don't like it and don't utilize it consistently - might be better if it could be some sort of clock-in icon on desktop instead of a website window that needs to be opened.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

ADP ezLaborManager

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Call

ADP ezLaborManager Editions & Modules

Edition
ADP Time and AttendanceCall for details
ADP Workforce Now Essential TimeCall for details
    Additional Pricing Details

    Tracksmart

    General

    Free Trial
    Yes
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Tracksmart Editions & Modules

    Additional Pricing Details
    There are 3 apps: Attendance, Scheduling, TimeClock. Each has it's own pricing plan. See details by visiting: https://www.tracksmart.com/attendance/pricing https://www.tracksmart.com/scheduling/pricing https://www.tracksmart.com/timeclock/pricing

    Add comparison