<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
Top Rated
575 Ratings
29 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 6 out of 101

QuickBooks Desktop Pro

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
Top Rated
575 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.3 out of 101

Likelihood to Recommend

ADP Resource (Discontinued)

ADP is best if you have a really knowledgeable client rep that has been your contact for multiple sessions. Otherwise, you are forced to reiterate the problems to multiple parties. If you have a dedicated staff member who is knowledgeable of your processes, then ADP is a good resource for payroll needs.
No photo available

QuickBooks Desktop Pro

One of my clients is a manufacturing company utilizing QuickBooks with 15 employees to manage all aspects of their business. Frequent tasks being performed are generating purchase orders for raw materials, invoicing customers for finished products, and payroll. As the primary person supporting this installation I've found it easy to manage, control permissions for users, and upgrade each workstation. I also provide basic training on the operation of QuickBooks and even the employees with no previous experience find it easy to use and learn.
Bill Greganti profile photo

Feature Rating Comparison

Payroll Management

ADP Resource (Discontinued)
QuickBooks Desktop Pro
6.9
Pay calculation
ADP Resource (Discontinued)
QuickBooks Desktop Pro
8.4
Benefit plan administration
ADP Resource (Discontinued)
QuickBooks Desktop Pro
5.0
Direct deposit files
ADP Resource (Discontinued)
QuickBooks Desktop Pro
7.6
Salary revision and increment management
ADP Resource (Discontinued)
QuickBooks Desktop Pro
5.8
Reimbursement management
ADP Resource (Discontinued)
QuickBooks Desktop Pro
7.6

Customization

ADP Resource (Discontinued)
QuickBooks Desktop Pro
6.6
API for custom integration
ADP Resource (Discontinued)
QuickBooks Desktop Pro
6.9
Plug-ins
ADP Resource (Discontinued)
QuickBooks Desktop Pro
6.2

Security

ADP Resource (Discontinued)
QuickBooks Desktop Pro
8.0
Single sign-on capability
ADP Resource (Discontinued)
QuickBooks Desktop Pro
7.8
Role-based user permissions
ADP Resource (Discontinued)
QuickBooks Desktop Pro
8.2

Reporting & Analytics

ADP Resource (Discontinued)
QuickBooks Desktop Pro
8.0
Dashboards
ADP Resource (Discontinued)
QuickBooks Desktop Pro
7.6
Standard reports
ADP Resource (Discontinued)
QuickBooks Desktop Pro
8.7
Custom reports
ADP Resource (Discontinued)
QuickBooks Desktop Pro
7.7

General Ledger and Configurable Accounting

ADP Resource (Discontinued)
QuickBooks Desktop Pro
7.5
Accounts payable
ADP Resource (Discontinued)
QuickBooks Desktop Pro
8.6
Accounts receivable
ADP Resource (Discontinued)
QuickBooks Desktop Pro
8.3
Cash management
ADP Resource (Discontinued)
QuickBooks Desktop Pro
7.5
Bank reconciliation
ADP Resource (Discontinued)
QuickBooks Desktop Pro
8.9
Expense management
ADP Resource (Discontinued)
QuickBooks Desktop Pro
7.8
Time tracking
ADP Resource (Discontinued)
QuickBooks Desktop Pro
6.7
Fixed asset management
ADP Resource (Discontinued)
QuickBooks Desktop Pro
7.5
Multi-currency support
ADP Resource (Discontinued)
QuickBooks Desktop Pro
7.2
Multi-division support
ADP Resource (Discontinued)
QuickBooks Desktop Pro
7.5
Regulations compliance
ADP Resource (Discontinued)
QuickBooks Desktop Pro
6.7
Electronic tax filing
ADP Resource (Discontinued)
QuickBooks Desktop Pro
8.1
Self-service portal
ADP Resource (Discontinued)
QuickBooks Desktop Pro
7.5
Global Financial Support
ADP Resource (Discontinued)
QuickBooks Desktop Pro
6.7
Primary and Secondary Ledgers
ADP Resource (Discontinued)
QuickBooks Desktop Pro
7.4
Intercompany Accounting
ADP Resource (Discontinued)
QuickBooks Desktop Pro
7.1
Localizations
ADP Resource (Discontinued)
QuickBooks Desktop Pro
6.7
Journals and Reconciliations
ADP Resource (Discontinued)
QuickBooks Desktop Pro
8.3
Enterprise Accounting
ADP Resource (Discontinued)
QuickBooks Desktop Pro
7.2
Configurable Accounting
ADP Resource (Discontinued)
QuickBooks Desktop Pro
6.9
Centralized Rules Framework
ADP Resource (Discontinued)
QuickBooks Desktop Pro
6.9
Standardized Processes
ADP Resource (Discontinued)
QuickBooks Desktop Pro
8.0

Inventory Management

ADP Resource (Discontinued)
QuickBooks Desktop Pro
6.2
Inventory tracking
ADP Resource (Discontinued)
QuickBooks Desktop Pro
6.7
Automatic reordering
ADP Resource (Discontinued)
QuickBooks Desktop Pro
6.6
Location management
ADP Resource (Discontinued)
QuickBooks Desktop Pro
4.3
Manufacturing module
ADP Resource (Discontinued)
QuickBooks Desktop Pro
7.2

Order Management

ADP Resource (Discontinued)
QuickBooks Desktop Pro
7.2
Pricing
ADP Resource (Discontinued)
QuickBooks Desktop Pro
7.6
Order entry
ADP Resource (Discontinued)
QuickBooks Desktop Pro
8.1
Credit card processing
ADP Resource (Discontinued)
QuickBooks Desktop Pro
7.7
Cost of goods sold
ADP Resource (Discontinued)
QuickBooks Desktop Pro
8.2
Order Orchestration
ADP Resource (Discontinued)
QuickBooks Desktop Pro
6.8
End-to-end order visibility
ADP Resource (Discontinued)
QuickBooks Desktop Pro
6.7
Order exception Resolution
ADP Resource (Discontinued)
QuickBooks Desktop Pro
5.7

Pros

ADP Resource (Discontinued)

  • It is very simple to process payroll, even from home if needed. I once processed the payroll from Japan.
  • I love that I can balance the payroll and send it knowing it is 100% correct.
  • I can process payroll as late as 6pm and have it back the next day.
  • I really like my ADP representative. I have had 2 and they are very knowledgeable and pleasant to work with.
  • Speaking of the ADP representative.......No matter who answers the phone, if my rep is not available, they are all knowledgeable and even through they are not my assigned rep, they are all pleasant to work with.
Yolanda Gaytan profile photo

QuickBooks Desktop Pro

  • QuickBooks does a great job of easily creating invoices and bills and sending them out internally either by email or fax. It does provide the option to print as well for customers who cant be reached otherwise.
  • QuickBooks creates detailed charts that let you see your business from a distance. You are able to see a week, month or even a year at a time. charts include income, payments not received, and most frequent customers.
  • QuickBooks makes complex task easy by having built in formats for invoices, estimates, bills, payment receipts.
  • QuickBooks also has easy bank intergration.
Heath Achatz profile photo

Cons

ADP Resource (Discontinued)

  • The payroll function, while user friendly, was a little confusing starting out. Many codes had to be learned for certain things such as benefits.
  • When running reports, the process was very easy to make a mistake requiring multiple tries to get it correct.
No photo available

QuickBooks Desktop Pro

  • Preparing 1099s - It would be great if it were possible to exclude a particular expense from 1099 reporting. Sometimes a non-reportable expense (such as a reimbursement) is posted to a expense account that would normally be reportable. I would like not to have to create a sub-account, or manually exclude it at the end of the year. It would also be nice if there was a way to indicate the type of entity for a vendor. Sometimes, the name does not make it clear and I would like to be able to tell at a glance why it has been excluded.
  • Payroll - allow more than one salary item on a single payroll check. Occasionally, a pay rate will change mid-period and it is necessary to have two salary rates in one check. Right now, we have to fake it out using a calculated hourly rate.
  • Improve the downloaded transactions function. This is one of the only things that QuickBooks Online does better than the desktop version. Currently, the bank feeds function is awkward and unnecessarily complicated to use.
Meredith Turcotte profile photo

Likelihood to Renew

ADP Resource (Discontinued)

ADP Resource (Discontinued) 10.0
Based on 2 answers
I have a lot of experience and trust in this software package - actually any software package from ADP. The training that I have gotten over the years has always been complete and the representatives that I have had over the years are all EXCEPTIONAL! Looking back in the 20 plus years of experience, I can say truthfully there are only 1-3 persons who I would rather not have worked with at ADP. I find their customer service, and phone reps do their best to get the job done. This makes my job easier in the process.
Yolanda Gaytan profile photo

QuickBooks Desktop Pro

QuickBooks Desktop Pro 10.0
Based on 18 answers
We've used the program for more than 20 years in our firm both with clients and as our software. For the cost and value of the program it works well for our firms needs and desires for an accounting software program. At this point to switch would not make sense.
No photo available

Usability

ADP Resource (Discontinued)

ADP Resource (Discontinued) 10.0
Based on 1 answer
Really.....I hate to keep repeating my self but I am very confident in any ADP software. They are worldwide and have proven their capabilities throughout the world
Yolanda Gaytan profile photo

QuickBooks Desktop Pro

QuickBooks Desktop Pro 8.5
Based on 10 answers
It does require some training to get used to, it's not really something you can figure out on your own. Every company is also going to have their own custom features. But, I feel really confident using it now after months of training and scenarios
Ariel Dunay profile photo

Reliability and Availability

ADP Resource (Discontinued)

No score
No answers yet
No answers on this topic

QuickBooks Desktop Pro

QuickBooks Desktop Pro 8.3
Based on 2 answers
I haven't experienced a time when QuickBooks Pro was unavailable when I needed it in the entire 20 years of using the software
No photo available

Support

ADP Resource (Discontinued)

No score
No answers yet
No answers on this topic

QuickBooks Desktop Pro

QuickBooks Desktop Pro 8.0
Based on 7 answers
Get transferred a lot between people. Have gotten disconnected and it is impossible to get back to the same support person. Seems like always get the incorrect department for my issues and I have to be transferred. Sometimes the support people are very helpful and polite. They try to help, but are not always able to. Some support personnel are clueless when it comes to some issues.
No photo available

In-Person Training

ADP Resource (Discontinued)

No score
No answers yet
No answers on this topic

QuickBooks Desktop Pro

QuickBooks Desktop Pro 10.0
Based on 1 answer
Best thing I ever did was to attend a two day training seminar on QuickBooks, I learned an immense amount in a short time with hands on training by experts. I strongly recommend such training for anyone using any part of the software. It will pay for itself in the first month.
Chuck Bunn profile photo

Implementation

ADP Resource (Discontinued)

No score
No answers yet
No answers on this topic

QuickBooks Desktop Pro

QuickBooks Desktop Pro 9.0
Based on 6 answers
We implemented the software ourselves. The training we received on the software was done by taking a community course teaching us how to use QuickBooks. It allowed me to get started with some basics of how to use the program and have not needed much assistance since completing the course work.
Erika Neilson profile photo

Alternatives Considered

ADP Resource (Discontinued)

ADP is just a well known brand and is fairly affordable. Compared to other software such as Workday, it was a more affordable price point for our budget. However, if we had more resources and time to examine, Workday seems to offer a strong alternative to ADP in terms of payroll, HR, and financial systems. Overall though, there are more consultants knowledgeable about ADP which made it an easier choice for us
No photo available

QuickBooks Desktop Pro

Quicken I found similar to Quickbooks, but in a more home-based form. GnuCash does a lot that Quickbooks can do, with the exception of payroll management. GnuCash is what I use for my home-based accounting for my freelance work and it is rock solid; I use Quickbooks at the shop because it's pretty much the only product available that does the gamut of what the shop needs.
AK Cyrway profile photo

Return on Investment

ADP Resource (Discontinued)

  • Definitely better customer service. When someone called in about their account, I was able to easily access the information and make any changes at a click of a button.
No photo available

QuickBooks Desktop Pro

  • By entering our bills as they arrive we get reminders when payment dates are coming due as well as making it easy to track where the money is going
  • Invoicing has made tracking money owed to us easy and cut down on having to call people looking for money owee to us.
  • Quickbooks built-in templates for invoicing & quotes we have been able to have a more professional look to present to customers
Heather Pellegrini profile photo

Pricing Details

ADP Resource (Discontinued)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

QuickBooks Desktop Pro

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Add comparison