RUN Powered by ADP® vs. Square Payroll vs. Utorg

Anyone running a service or mobile business would love the ease of clocking in and out with GPS services. Small and medium sized businesses looking to offload some of their accounting and HR functionality would all appreciate it. I helped my brother-in-laws housecleaning business get set up with RUN Powered by ADP®, as well as a friend's dry cleaning company.

Incentivized

Square is an amazing platform to have total control over the payroll of all the employees of a company or a specific sector. This platform has a very good functionality to collect exact information on how long each employee works, that is one of its most outstanding characteristics, because it monitors work schedules and overtime and generates detailed reports on the work time of each employee. Square does not allow to schedule payments, that is one of the main problems, however, I consider that it is a very good option for small and medium-sized companies that are looking for a way to have more exact administrative control over the working hours of all their employees. It is a software that works in the cloud, so all the work information that is collected will remain safe without any risk of loss.

Incentivized

• Payroll runs are consistent, timely, and error‑free, even when handling multiple pay rates, deductions, or changes. Direct deposits process smoothly and predictably.
• RUN Powered by ADP® manages federal, state, and local tax withholding, filings, and payments without requiring manual oversight. This significantly reduces compliance risk and administrative workload.
• Common actions—running payroll, adding new employees, updating pay rates—are straightforward and guided, which helps prevent mistakes.

Incentivized

• 1099 contractor payments are easy, and they provide you with the IRS filing as part of the service.
• Direct deposit/debit from your already connected account to the employee.
• Reporting and management features are simple yet inclusive.
• Low cost compared to alternative solutions.

Incentivized

• I do wish there were additional custom deductions available rather than a limited amount.
• Sometimes employees have trouble accessing their account after the initial invite has been sent.
• Sometimes employee accounts get locked due to a reused email if their profile is deleted before they've signed up. Only a call to support can correct it.

Incentivized

• It's a bit pricey for larger companies at $5 per person paid per month.
• Has a bit of a learning curve that seems steeper than necessary
• reports can be confusing at first

Incentivized

It is much better than the payroll system I used previously. The integrations that RUN has for on-boarding new hires are very convenient when they work properly. It saves a tremendous amount of time being able to email a link to new employees that allows them to enter much of their own demographic information. Payroll feature alerts me when someone's pay is significantly less or more than usual.

Incentivized

I have been using this system for years and they have actually made it easier and easier. The system is always making great upgrades that don't necessarily require any additional information or training. I love when I log in and see a new feature or button that I get to use to make my life easier!

Incentivized

It could use a mobile-friendly interface. Other than that it's a simple layout and non-cluttered which allows you to get done what you need to get done. No unnecessary dodads or distractions.

Incentivized

We've had very little issue with RUN availability, only a couple times there were outages when least expected which occurred on our actual payroll due date

Incentivized

ADP Run loads a bit slowly at times, once I put in my credentials. However, that said, I think my perception of the time it takes is impacted by our "instant gratification" expectation of being able to get into everything quickly.

Incentivized

I appreciated having that issue finally take care of. it was extremely disheartening to see the issue had not been resolved. I also had my employees looking to me and thinking I was not trying to resolve the issue so it reflected poorly on my character. I do not know if i was because of a miscommunication, but nonetheless I was happy it was taken care of

Incentivized

I think they have quick and helpful customer service reps, however, I give them a 9 because I have had to wait on hold for long periods of time before.

they helped up with the 1st payroll after that we were fine - it is very user friendly- they wanted to be sure everything had imported correctly.

Incentivized

very easy to learn i think it took maybe one payroll to have it down and we were up and running

Incentivized

Make sure there's plenty of time between payrolls for the implementation and be sure to test all the manually inputted fields.

Incentivized

Based on our experience, RUN Powered by ADP® was selected by our small business because our owner was seeking a robust, all-in-one payroll and HR solution that scales with our growth. It allowed us to move away from manual spreadsheets and our less sophisticated payroll systems to ensure accurate tax compliance.

Incentivized

I liked patriot, but I found it to be more confusing than Square and took me too much time to setup. I setup Square Payroll in about an hour. I would also say the Square interface made more sense to me. I also like how Square offers more things like benefits, etc. that can be added on.

Incentivized

Every summer, we hire three new college interns who have to be entered into the system. They can enter their information themselves, which takes a load off me. The onboarding is quite straightforward, and today's college kids are techy enough to be able to understand it.

Incentivized

• Time savings: Automated payroll and tax filing reduced manual processing by 40%, freeing staff for growth initiatives
• Cost efficiency: Lowered compliance errors and penalties, saving an estimated $5,000 annually
• Scalability: Supported onboarding across multiple states, enabling expansion without adding HR headcount
• Accuracy & trust: Improved employee satisfaction with timely pay and reliable W‑2/1099 delivery

Incentivized

• Square Payroll has dramatically reduced the time it takes to process payroll.
• We could have a faster payroll with the Square POS integration for commission, but that is not something we've implemented yet.

Incentivized