RUN Powered by ADP® vs. Workzoom

I feel that RUN Powered by ADP® is best suited for small businesses or businesses that are busy and want to rest assured their payroll is being taken care of. RUN Powered by ADP® has handled our payroll needs for over a year and we are extremely pleased with not only the error free payroll but the error free reporting and tax filings. This has allowed us peace of mind to know things are being handled by the experts.

Incentivized

Workzoom by Nortek Solutions is really helpful in HR, recrutiment and payroll.Our payroll is being managed by an external third party. Payroll, benefits, compliance, performance, and recruitment for the organization are all managed in one place which really makes it worth it. it helped during COVID by providing a paperless response.

Incentivized

• Payroll calculation of Vacation time, Sick time, etc.
• History of employee, able to run reports on hours worked and earned wages, for specific periods.
• We are able to contact a live person for assistance when we cannot find what we need in RUN.

Incentivized

• Implementation process is good. Their focus is to create value to our organization.
• Simpleness of usage and team assistance. avoid charging for everything on basics.
• A fairly priced HR system is available with a fantastic technical and sales team.

Incentivized

• Our managers sometimes have trouble approving timecards and PTO requests. They don't always get alert when their team puts requests in. Also, they are often taken to the wrong page when they get a PTO request alert with a link in it. The link often takes them to Wisely instead of the proper page to approve requests.
• We have two new entities that have upgraded timekeeping applications that are within RUN. I can only track hours based on pay periods, there is no monthly report that shows me hours worked. This is difficult because I need this number for a monthly KPI we track.
• When I assign training videos in ADP, my employees will receive an email with a link to the training, however, the link never works or takes them to the correct page to watch the assigned videos. I am not sure why.

Incentivized

• There is not much to be unhappy about. They construct for us whatever capability that is lacking - they are amazing!
• There are numerous choices. After using the system for a while, you become accustomed to it.
• The Workzoom implementation team is available to assist at all times.

Incentivized

It is much better than the payroll system I used previously. The integrations that RUN has for on-boarding new hires are very convenient when they work properly. It saves a tremendous amount of time being able to email a link to new employees that allows them to enter much of their own demographic information. Payroll feature alerts me when someone's pay is significantly less or more than usual.

Incentivized

I have been using this system for years and they have actually made it easier and easier. The system is always making great upgrades that don't necessarily require any additional information or training. I love when I log in and see a new feature or button that I get to use to make my life easier!

Incentivized

I have never had an instance of an outage. It is always available as I have added data while travelling, on weekends, and in after work hours. Retrieving pdf's is also available at any time for employees and benefit participants.

Incentivized

ADP Run loads a bit slowly at times, once I put in my credentials. However, that said, I think my perception of the time it takes is impacted by our "instant gratification" expectation of being able to get into everything quickly.

Incentivized

At times it takes a few minutes to reach someone and sometimes the ADP automated voice prompt does not recognize my name when I say it. Also, sometimes I am forwarded to different departments and I have to explain my issue 2 or 3 times. It is hard to know whether it is an ADP Run/payroll processing issue versus an ADP Time and Attendance issue. Over the last year or so that I have called ADP, sometimes I am left on hold for a very long time.

Incentivized

they helped up with the 1st payroll after that we were fine - it is very user friendly- they wanted to be sure everything had imported correctly.

Incentivized

very easy to learn i think it took maybe one payroll to have it down and we were up and running

Incentivized

Make sure there's plenty of time between payrolls for the implementation and be sure to test all the manually inputted fields.

Incentivized

The payroll side of RUN is pretty similarly useful as other products, but the HR side is definitely more useful. I appreciate the ability to talk with a rep about specific questions and the fact that there are so many articles, webinars, and podcasts available.

Incentivized

The needs of the company are better met by Workzoom than by BambooHR. Workzoom is the best choice when considering the level of continuous product support. path of Workzoom over BambooHR in terms of feature upgrades and roadmaps.

Incentivized

Every summer, we hire three new college interns who have to be entered into the system. They can enter their information themselves, which takes a load off me. The onboarding is quite straightforward, and today's college kids are techy enough to be able to understand it.

Incentivized

• By using RUN Powered by ADP for our payroll and related tasks, we free up the owners'/managers' time. This allows them to do more work directly related to clients, which increases our billable time, which has a huge impact on our bottom line. As a small business, this is essential.

Incentivized

• Workzoom by Nortek Solutions is totally worth it.
• it is amazing and it will give you ROI with satisfaction.
• our quarterly performance reviews, which were previously manual processes for us, have been streamlined and automated.

Incentivized