The RUN Powered by ADP® cloud-based solution is used to pay employees. It also includes HR and hiring tools, as well as benefits, helping small businesses grow and manage their teams.
Paychex was the last company we were using before the switch. We had so many issues that we could not get resolved that I had contacted corporate twice. They had our out of state payroll taxes so messed up that we wound up getting our bank account frozen for non-payment. It was …
I like the simplicity of of RUN Powered by ADP® as changes are very easy to make and it's very user friendly. It reminds me of Proliant, but more capable from an HR perspective and I like the Workers Comp integration. Workday is very cumbersome and getting assistance can be …
We switched from Intuit Online Payroll a while back in hopes that ADP would have better features for some of our unique company needs. We understood it would be a higher cost, but the functionality would've been worth it. Intuit was great, but we wanted to eliminate one of …
Other products we have used or reviewed were okay for large businesses, but were convoluted. We wanted something to fit our small business - clear and to the point.
I only know how ADP runs and operates. I haven't used another payroll company before.
Verified User
Professional
Chose RUN Powered by ADP®
We chose to switch from QuickBooks Payroll to ADP as so many clients that were handling their own payroll through QuickBooks would then forget to submit the tax deposits and file the quarterly reports if they were managing payroll on their own. We explained how RUN by ADP …
I was not the decision maker but I have not had many issues. I have looked elsewhere and this is just a great service, it is hard to make any switch.
Verified User
Administrator
Chose RUN Powered by ADP®
We switched from QuickBooks Online Payroll to ADP. The interface and look of QBO was better than ADP, but the service and understanding of how errors affect our staff and our firm with regard to tax implications is FAR greater with ADP. QBO took over 8 months and more than 3 …
We switched to ADP from another company at the suggestion of our CFO. The previous company allowed us to call them to correct any payroll mistakes, and if checks had already been issued, they would void them and issue new ones. However, ADP does not permit any changes once a …
Paychex closed business but before closure helped with transitioning to ADP. I love the ease of inputting payroll hours. One suggestion though, can the project/job codes be listed numerically instead of alphabetically?
We decided to go with RUN Powered by ADP® as they seemed to be the most price conscious with the most up-to-date compliance in the field. Often the competitors cost more for individual services or wanted us to buy a much larger bundle of products than we needed.
Based on our experience, RUN Powered by ADP® was selected by our small business because our owner was seeking a robust, all-in-one payroll and HR solution that scales with our growth. It allowed us to move away from manual spreadsheets and our less sophisticated payroll …
Overall, RUN Powered by ADP® has contributed to smoother operations, fewer errors, and more predictable payroll cycles, which supports our broader goals of efficiency and compliance. I switched from another provider for three reasons: 1. Cost, 2. Less aggressive add-on sales …
We use to use Payroll Matters but it was a husband and wife team and, in my experience, they were starting to make too many mistakes and causing me to spend too much time checking up on them and unhappy employees. With the switch, I have editing power and the ability to …
I have none of ADP and their stellar reputation with different companies for years and have utilized their services as an employee and now as a business owner.
We were not able to keep a PEO for business purposes and had to change. Since we were with ADP TotalSource, sales offered RUN Powered by ADP® but we probably would have been better off with a whole different product/brand. RUN Powered by ADP® associates promised ease and smooth …
Verified User
Employee
Chose RUN Powered by ADP®
DP has been our first payroll processing company. We selected RUN Powered by ADP® based on conveniences and pricing.
I would highly recommend given that RUN Powered by ADP® is our third payroll company and the first that I have been completely satisfied with. It saves me hours of frustration and is also less expensive than our previous payroll companies.
I do wish there were additional custom deductions available rather than a limited amount.
Sometimes employees have trouble accessing their account after the initial invite has been sent.
Sometimes employee accounts get locked due to a reused email if their profile is deleted before they've signed up. Only a call to support can correct it.
It is much better than the payroll system I used previously. The integrations that RUN has for on-boarding new hires are very convenient when they work properly. It saves a tremendous amount of time being able to email a link to new employees that allows them to enter much of their own demographic information. Payroll feature alerts me when someone's pay is significantly less or more than usual.
I have been using this system for years and they have actually made it easier and easier. The system is always making great upgrades that don't necessarily require any additional information or training. I love when I log in and see a new feature or button that I get to use to make my life easier!
We've had very little issue with RUN availability, only a couple times there were outages when least expected which occurred on our actual payroll due date
ADP Run loads a bit slowly at times, once I put in my credentials. However, that said, I think my perception of the time it takes is impacted by our "instant gratification" expectation of being able to get into everything quickly.
I appreciated having that issue finally take care of. it was extremely disheartening to see the issue had not been resolved. I also had my employees looking to me and thinking I was not trying to resolve the issue so it reflected poorly on my character. I do not know if i was because of a miscommunication, but nonetheless I was happy it was taken care of
We decided to go with RUN Powered by ADP® as they seemed to be the most price conscious with the most up-to-date compliance in the field. Often the competitors cost more for individual services or wanted us to buy a much larger bundle of products than we needed.
Every summer, we hire three new college interns who have to be entered into the system. They can enter their information themselves, which takes a load off me. The onboarding is quite straightforward, and today's college kids are techy enough to be able to understand it.
RUN Powered by ADP® has had a meaningful impact on our business by reducing administrative time and lowering compliance risk. Automating payroll and tax filings has saved several hours per pay period that would otherwise be spent on manual calculations, tracking deadlines, and preparing filings. This time savings allows us to focus more on operations and client work.
The platform’s automated tax handling has also reduced the likelihood of penalties or missed filings, which provides financial and operational stability. While the cost of the service can increase as add‑ons are introduced, the reliability of payroll processing and compliance support offsets much of that expense.
Overall, RUN Powered by ADP® has contributed to smoother operations, fewer errors, and more predictable payroll cycles, which supports our broader goals of efficiency and compliance.