RUN Powered by ADP®

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
RUN Powered by ADP®
Score 9.2 out of 10
Small Businesses (1-50 employees)
The RUN Powered by ADP® cloud-based solution is used to pay employees. It also includes HR and hiring tools, as well as benefits, helping small businesses grow and manage their teams.N/A
Pricing
RUN Powered by ADP®
Editions & Modules
No answers on this topic
Offerings
Pricing Offerings
RUN Powered by ADP®
Free Trial
Yes
Free/Freemium Version
No
Premium Consulting/Integration Services
No
Entry-level Setup FeeNo setup fee
Additional Details
More Pricing Information
Community Pulse
RUN Powered by ADP®
Considered Both Products
RUN Powered by ADP®
Chose RUN Powered by ADP®
Paychex and Paylocity may be slightly less expensive, but do not compare to RUN Powered by ADP® in practicality, function, ease, etc. QB is a nightmare. It's a no brainer to move to RUN Powered by ADP®.
Chose RUN Powered by ADP®
We switched from RUN Powered by ADP® to Toast and then switched back to RUN Powered by ADP® a year later. This was before Toast purchased the company stratex but at the time the other company had some major issues with the tax filing. But this was also in 2020 when COVID …
Chose RUN Powered by ADP®
I switched from Quickbooks Online Payroll to RUN Powered by ADP®. RUN Powered by ADP® provided amazing support for set-up and transferring over information. In addition, their support continues to be fantastic after three years. I can reach out to them any time I have a …
Chose RUN Powered by ADP®
I used Paychex and found it very frustrating- my rep was constantly changing and the customer service I received was inadequate for my needs.
Chose RUN Powered by ADP®
RUN Powered by ADP® was just starting as a preferred vendor or our franchise system, and we are trying it out upon that recommendation. The system is much easier to use than the one provided by Vensure, takes less time, and on the whole, customer service is better.
Chose RUN Powered by ADP®
We moved away from QBO because the customer service was terrible. I was finding errors in my payroll taxes and having to explain it to the "professionals" and having to contact them several times before things were corrected. Also briefly tried another web based program but had …
Chose RUN Powered by ADP®
I selected RUN Powered by ADP® because of its strong reputation for reliability and compliance support. As someone managing HR for a small business, I needed a system that simplifies payroll and tax filings without constant oversight. After switching from our previous provider, …
Chose RUN Powered by ADP®
I selected RUN Powered by ADP after a detailed demonstration from one of the executives in the franchise team. It seemed to do what I needed it to do and I was not happy with the payroll providers at other companies I had worked for before. So I went with ADP right from the …
Chose RUN Powered by ADP®
I like the simplicity of of RUN Powered by ADP® as changes are very easy to make and it's very user friendly. It reminds me of Proliant, but more capable from an HR perspective and I like the Workers Comp integration. Workday is very cumbersome and getting assistance can be …
Chose RUN Powered by ADP®
We have always used ADP since we started the company, we swtiched to RUN about 15 years ago and have used it ever since.
Chose RUN Powered by ADP®
Product was no longer being supported and the upgrade was not available. The new product was no worth the increase in price.
Chose RUN Powered by ADP®
We transferred over from Paychex back in 2018. Why? Why not? Although we had a personal payroll specialist, that person often changed. When we encountered tricky payroll issues due to new regulations, the administration process was cumbersome and unreliable. When we onboarded …
Chose RUN Powered by ADP®
I wasn't involved with the implementation of RUN, and I believe this is the only product we have ever used. It works very nicely, so we haven't seen a reason for needing to switch products.
Chose RUN Powered by ADP®
We switched from RUN Powered by ADP® to Paylocity as we think it is more feature rich with document management, automatic onboarding with a work flow that we design and meets our needs and automatic I-9 reporting.
Chose RUN Powered by ADP®
the cps made us switch to RUN
Chose RUN Powered by ADP®
we choose RUN because the presentation and benefits described by the district manager seem to be best fit for our small business
Chose RUN Powered by ADP®
We started the business almost 20 years ago and used a different service platform. Due to continuous errors with both PayRoll & 401k we switched to ADP for both services. ADP RUN made the switch as painless as possible and we have been happy for many, many years since. ALL …
Chose RUN Powered by ADP®
I switched to ADP because I had a really good salesperson; but the functionality has not been the best. Paycor was a lot more user friendly. I spend a lot more time on payroll, time off requests, trying to determine appropriate merit based pay raises, have outside performance …
Chose RUN Powered by ADP®
If I switched from a different product, not sure if the customer service, or reliability between the two products will be the same, so far I am happy with ADP payroll since the customer service are nice and good, we can save time since we don't need to wait that long when …
Chose RUN Powered by ADP®
I like the ADP platform better, pricing was more aggressive and felt overall more comfortable. ADP sales rep was not pushy or misleading at all.
Chose RUN Powered by ADP®
I used to use Paychex, but RUN Powered by ADP® helped me with my workers comp tracking in a more efficient way and I am saving money with using RUN Powered by ADP® versus competitors. Their customer service used to be more accessible, but then you started offering 24/7 access, …
Chose RUN Powered by ADP®
RUN Powered by ADP® has all the features we needed at a great price.
Features
RUN Powered by ADP®
Payroll Management
Comparison of Payroll Management features of Product A and Product B
RUN Powered by ADP®
8.4
313 Ratings
2% above category average
Pay calculation9.5304 Ratings
Support for external payroll vendors8.592 Ratings
Off-cycle/On-Demand payment9.2220 Ratings
Benefit plan administration7.9137 Ratings
Direct deposit files9.6295 Ratings
Salary revision and increment management9.0229 Ratings
Reimbursement management5.138 Ratings
Best Alternatives
RUN Powered by ADP®
Small Businesses
Dayforce Powerpay
Dayforce Powerpay
Score 9.4 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.7 out of 10
Enterprises
Infor Human Resources
Infor Human Resources
Score 7.1 out of 10
All AlternativesView all alternatives
User Ratings
RUN Powered by ADP®
Likelihood to Recommend
9.1
(382 ratings)
Likelihood to Renew
9.3
(33 ratings)
Usability
9.1
(23 ratings)
Availability
9.5
(12 ratings)
Performance
9.6
(12 ratings)
Support Rating
8.4
(36 ratings)
In-Person Training
7.8
(7 ratings)
Online Training
9.3
(5 ratings)
Implementation Rating
8.9
(19 ratings)
Configurability
7.6
(9 ratings)
Ease of integration
10.0
(4 ratings)
Product Scalability
8.6
(13 ratings)
Vendor post-sale
9.7
(8 ratings)
Vendor pre-sale
9.7
(9 ratings)
User Testimonials
RUN Powered by ADP®
Likelihood to Recommend
ADP
RUN is perfect for the small company that has just a handful of employees and with not a lot of payroll knowledge. However if you have very complicated PTO policies, multiple company groups or more then one location with a shared FEIN RUN Powered by ADP® still does a great job but you would want to consider a different ADP platform. Also if you want a great workers compensation policy I would suggest trying ADP work comp pay as you go. As this gets calculated with every payroll so no additional reporting anywhere. Another great integrated product is the retirement packages that are offered again ADP handles all of the setup and payments with no additional work on the clients end of things.
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Pros
ADP
  • Payroll - special categories, pay circumstances, and tracking.
  • Onboarding - the ease of getting your team in the know.
  • Workers Compensation - not having to do the reconciliation!
  • State specific mandatory training for our staff - done through the APP!
  • Record keeping - tracking PLAWA, Vacations.
  • The many ways you can stay connected - the Podcasts, Advisory Circle, and webinars are fabulous.
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Cons
ADP
  • I would like to see a change in the payroll processing so that when you have to save for later, you don't have to reenter all the information you have already entered.
  • Make it easier for the employees to track their used vacation and PTO hours.
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Likelihood to Renew
ADP
It is much better than the payroll system I used previously. The integrations that RUN has for on-boarding new hires are very convenient when they work properly. It saves a tremendous amount of time being able to email a link to new employees that allows them to enter much of their own demographic information. Payroll feature alerts me when someone's pay is significantly less or more than usual.
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Usability
ADP
I have been using this system for years and they have actually made it easier and easier. The system is always making great upgrades that don't necessarily require any additional information or training. I love when I log in and see a new feature or button that I get to use to make my life easier!
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Reliability and Availability
ADP
I don't think I have ever encountered error codes or 404 error screens when trying to access RUN ADP. I run payroll for the company every other week and I have had no issues accessing the website, everything saves and updates when it's needed. Our employees use the app on their phones and they have not had any issues either other than just a basic update of the app occasionally
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Performance
ADP
ADP Run loads a bit slowly at times, once I put in my credentials. However, that said, I think my perception of the time it takes is impacted by our "instant gratification" expectation of being able to get into everything quickly.
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Support Rating
ADP
I appreciated having that issue finally take care of. it was extremely disheartening to see the issue had not been resolved. I also had my employees looking to me and thinking I was not trying to resolve the issue so it reflected poorly on my character. I do not know if i was because of a miscommunication, but nonetheless I was happy it was taken care of
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In-Person Training
ADP
they helped up with the 1st payroll after that we were fine - it is very user friendly- they wanted to be sure everything had imported correctly.
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Online Training
ADP
Our rep was on a zoom with us and one other person from RUN ADP showing us the layout and how to access everything. we mainly use it for payroll and reports so any questions we had they both were insightful and able to help us navigate the site. The training process was a success and we have had any issues since using.
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Implementation Rating
ADP
Make sure there's plenty of time between payrolls for the implementation and be sure to test all the manually inputted fields.
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Alternatives Considered
ADP
I switched from Quickbooks Online Payroll to RUN Powered by ADP®. RUN Powered by ADP® provided amazing support for set-up and transferring over information. In addition, their support continues to be fantastic after three years. I can reach out to them any time I have a question and know I will receive prompt and helpful support. This was my primary reason for switching! But since using RUN Powered by ADP® I have come to appreciate the automatic tax filing and garnishment payments. They save me a lot of time! My state passed a paid sick leave law this year. RUN Powered by ADP® kept me informed of how those regulations affected my payroll. They offered personal support to adjust to the new policies.
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Scalability
ADP
Every summer, we hire three new college interns who have to be entered into the system. They can enter their information themselves, which takes a load off me. The onboarding is quite straightforward, and today's college kids are techy enough to be able to understand it.
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Return on Investment
ADP
  • The costs add up with all the services such as running payroll, adding timekeeping, running background checks, and mailing w-2's.
  • We save money on background checks because the first two are free.
  • We lower risk of employee time, penalties, and lawsuits by allowing RUN Powered by ADP® to handle so much of the payroll such as calculations and tax reporting.
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ScreenShots

RUN Powered by ADP® Screenshots

Screenshot of the RUN Dashboard with the business' key info front-and-centerScreenshot of the payroll interfaceScreenshot of access to payroll reports and liability amountsScreenshot of the RUN Powered by ADP mobile app, used to process payroll on the goScreenshot of the ADP mobile app, where employees can access their historical payroll statements and year-end tax documents