RUN powered by ADP is a benefits administration and payroll platform for small businesses with light additional HR features. It runs on a cloud-based platform with mobile accessibility.
I selected RUN Powered by ADP because of ADP's strong reputation in the workplace and personal experience on the non-HR side as a user in the past. Getting RUN set up was mostly painless. The pain points were centered around setting up the various taxes in different states and …
We selected RUN by ADP because my assistant did a research and we evaluated the costs. ADP is cheapest than others and I can say it is the easiest software to manage out there. I do not have to much knowledge in payroll and ADP make it easy.
RUN Powered by ADP® has helped our small business manage benefit deductions, payroll, and PTO Tracking as it was a more strenuous process to manage manually out of QuickBooks and Excel. Saving the company time and money overall on audits and corrections.
We switched from PayChex because they were too expensive and ADP was offering the same for less money. I find the ADP system very easy to use. Was concerned about it in the beginning but found there was nothing to be worried about
RUN Powered by ADP® is miles easier than any other system that we have used. The cost is better, the reporting is better, and the user interface is much simpler. The search bar is a HUGE timesaver.
I have looked at both of these products and they both have great services but the support I have received from ADP really keeps me here. My rep is amazing and I honestly have not seen anything on another platform that would make me change at this time.
RUN Powered by ADP® is quicker and easier to navigate and understand, with fewer hoops to jump through when needing to complete a task. RUN Powered by ADP® also allows to faster help when needed to get you back on track and not falling behind.
RUN Powered by ADP® is much more tech savvy than our previous providers. Their experts are also more knowledgeable. Additional employees can access and update their own information, which makes my job easier and saves me time. For our small business needs we also found RUN …
I like this influence feature. PrimePay didn't have that. Also, I like seeing the entire paycheck for the employee on one line in the payroll system with RUN Powered by ADP®.
Verified User
Consultant
Chose RUN Powered by ADP®
We've previously used Paychex Flex, RUN Powered by ADP®, INFINITI HR then back to RUN Powered by ADP®. Paychex created huge nightmares with taxation. Switched to RUN Powered by ADP® when current Controller/payroll person came on board because she had retired from ADP MAS after …
RUN Powered by ADP® is so efficient and user friendly we implemented RUN Powered by ADP® over 10 years ago so I can not really compare it to another system.
RUN Powered by ADP® moves our company into the era of newest technology. The on demand features and the up to date always in compliance features help our business stay in business! The payroll filing and payments all processed electronically ensure that we avoid any penalties …
We use to use Payroll Matters but it was a husband and wife team and, in my experience, they were starting to make too many mistakes and causing me to spend too much time checking up on them and unhappy employees. With the switch, I have editing power and the ability to …
We were with the TotalSource branch of ADP which is a full PEO service. medical benefits kept going up so I changed to Trinet and thought I would save some money 1st year. I did, but after that, I experienced the same increases. Then I went to Synuity where we had service …
I think RUN Powered by ADP® is suitable for any business - large or small - it takes the workload and tax issues off of already burdened small business owners. With my package, I can also post job openings, have access to HR assistance and I also swear by Pay by Pay for Workers Comp.
I would like to see a change in the payroll processing so that when you have to save for later, you don't have to reenter all the information you have already entered.
Make it easier for the employees to track their used vacation and PTO hours.
It is much better than the payroll system I used previously. The integrations that RUN has for on-boarding new hires are very convenient when they work properly. It saves a tremendous amount of time being able to email a link to new employees that allows them to enter much of their own demographic information. Payroll feature alerts me when someone's pay is significantly less or more than usual.
I have been using this system for years and they have actually made it easier and easier. The system is always making great upgrades that don't necessarily require any additional information or training. I love when I log in and see a new feature or button that I get to use to make my life easier!
ADP Run loads a bit slowly at times, once I put in my credentials. However, that said, I think my perception of the time it takes is impacted by our "instant gratification" expectation of being able to get into everything quickly.
At times it takes a few minutes to reach someone and sometimes the ADP automated voice prompt does not recognize my name when I say it. Also, sometimes I am forwarded to different departments and I have to explain my issue 2 or 3 times. It is hard to know whether it is an ADP Run/payroll processing issue versus an ADP Time and Attendance issue. Over the last year or so that I have called ADP, sometimes I am left on hold for a very long time.
RUN Powered by ADP® is quicker and easier to navigate and understand, with fewer hoops to jump through when needing to complete a task. RUN Powered by ADP® also allows to faster help when needed to get you back on track and not falling behind.
Every summer, we hire three new college interns who have to be entered into the system. They can enter their information themselves, which takes a load off me. The onboarding is quite straightforward, and today's college kids are techy enough to be able to understand it.
The payroll tax service eliminates the exposure penalties if we do them and make a mistake.
Do not have to reconcile the Payroll Bank Account for the the checks issued to employees. We just need to reconcile the transaction from ADP for tax and net check amounts.
The history of employees is kept on the ADP portal, and we do not have to manage to keep that updated.
Employees can access their records, saving us time not having to look up things for them.