ADP SmartCompliance vs. Lappa

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ADP SmartCompliance
Score 8.4 out of 10
N/A
ADP SmartCompliance is a tax and regulatory compliance platform for midsize or larger companies using an ERP or non-ADP platform for HR and HRMS services.N/A
Lappa
Score 9.0 out of 10
N/A
Lappa (formerly LOVAT) is tax software for VAT/sales tax filing. The platform collects all tax data across any sales channel and files VAT returns.
$44
per month
Pricing
ADP SmartComplianceLappa
Editions & Modules
No answers on this topic
Start-Up
$44
per month
Standard
$87
per month
Premium
$545
per month
Offerings
Pricing Offerings
ADP SmartComplianceLappa
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeRequiredNo setup fee
Additional DetailsPricing varies based upon modules deployed and features enabled.Discount available for annual billing.
More Pricing Information
Community Pulse
ADP SmartComplianceLappa
Features
ADP SmartComplianceLappa
Type of tax
Comparison of Type of tax features of Product A and Product B
ADP SmartCompliance
7.3
24 Ratings
6% below category average
Lappa
9.8
16 Ratings
23% above category average
Sales and Use Taxes6.816 Ratings9.611 Ratings
Cross-border Taxes7.415 Ratings00 Ratings
VAT / GST Taxes7.74 Ratings10.016 Ratings
Energy and Fuel Taxes7.44 Ratings00 Ratings
Tax Reporting & Compliance
Comparison of Tax Reporting & Compliance features of Product A and Product B
ADP SmartCompliance
7.4
82 Ratings
6% below category average
Lappa
10.0
16 Ratings
24% above category average
Geolocation for Tax Assessment6.627 Ratings10.015 Ratings
3rd-Party Software Integrations6.650 Ratings00 Ratings
Tax Data Reporting7.879 Ratings10.016 Ratings
Compliance Administration Management8.069 Ratings10.015 Ratings
Tax Exemption Processing8.435 Ratings00 Ratings
Tax Document Management7.471 Ratings10.016 Ratings
Complex Tax Scenario Management6.852 Ratings00 Ratings
Best Alternatives
ADP SmartComplianceLappa
Small Businesses
TaxJar
TaxJar
Score 8.0 out of 10
TaxJar
TaxJar
Score 8.0 out of 10
Medium-sized Companies
Lappa
Lappa
Score 9.0 out of 10
Avalara
Avalara
Score 8.6 out of 10
Enterprises
Vertex
Vertex
Score 8.5 out of 10
ADP SmartCompliance
ADP SmartCompliance
Score 8.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ADP SmartComplianceLappa
Likelihood to Recommend
8.7
(165 ratings)
9.0
(16 ratings)
Likelihood to Renew
7.2
(39 ratings)
-
(0 ratings)
Usability
7.2
(45 ratings)
8.7
(4 ratings)
Availability
7.1
(16 ratings)
-
(0 ratings)
Performance
6.9
(16 ratings)
-
(0 ratings)
Support Rating
6.6
(44 ratings)
-
(0 ratings)
In-Person Training
8.7
(6 ratings)
-
(0 ratings)
Online Training
8.0
(11 ratings)
-
(0 ratings)
Implementation Rating
5.4
(31 ratings)
-
(0 ratings)
Configurability
7.6
(14 ratings)
-
(0 ratings)
Ease of integration
6.6
(12 ratings)
-
(0 ratings)
Product Scalability
7.0
(15 ratings)
-
(0 ratings)
Vendor post-sale
7.7
(12 ratings)
-
(0 ratings)
Vendor pre-sale
8.5
(10 ratings)
-
(0 ratings)
User Testimonials
ADP SmartComplianceLappa
Likelihood to Recommend
ADP
ADP SmartCompliance reduces a great deal of the strain on our department by easily remaining compliant. Particularly with several state and federal demands, payroll compliance can quickly become a struggle; ADP helps us keep all requests and court paperwork in one place. I appreciate how it automates reporting, garnishments, and tax returns to free us from constant concern over missing deadlines or making calculation mistakes. Knowing that things are being correctly handled gives peace of mind, saves time, and lowers double work. With everything being tracked and recorded, it helps reduce back-and-forth while handling notices.
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Lappa
You need a way to calculate VAT on your remote sales and store tax documents electronically. As part of your evaluation, I would include LOVAT as an option. With LOVAT, we can also avoid asking clients to provide additional information at check out, which keeps our conversion rate higher. It's so easy to upload tax data, calculate VAT, and submit VAT forms
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Pros
ADP
  • Allows you to submit for tax jurisdiction setup
  • Has a dashboard to indicate if any tax filings for the quarter are at risk and what the problem might be
  • Has a great layout of all your payroll processing invoices
  • Allows you to download copies of the tax filings ADP does on your behalf
  • Allows you to submit tax notices directly within the site
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Lappa
  • Variety of subscription plans which are flexible thanks to possibilities of purchasing various add-ons.
  • Tax audit reports which are available for download is a great feature that allows us to have a deeper look to our transactions from different sales channels of ours.
  • The support team in always helped us with difficulties or questions that we had on different stages while working with LOVAT
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Cons
ADP
  • Local Tax Help - Mainly PA employees. I wish there was an easier way to see that we have the employees setup correctly.
  • Tickets not in emails - What I mean is that they have a ticket system so that you can talk to your account manager, but there is no easy way to then pull up those tickets like you would if it were in emails. Sometimes we want to see how we handled something before and it gets tricky.
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Lappa
  • Some processes take extra time
  • It will take some time and preferably a demo call with the support team to learn how to use the software yourself
  • Unfortunately, consultation on really difficult questions can be obtained only for an additional fee
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Likelihood to Renew
ADP
ADP displays value continuously by automating compliance processes, reducing risk, and saving time. It ensures that tax filings are accurate, efficient notice management, and seamless integration with payroll systems, which minimizes penalties and manual work. The platforms reliability and strong support make it essential for maintaining compliance within our company and department
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Lappa
No answers on this topic
Usability
ADP
For the most part, one can get in and learn how to navigate the system by just clicking on one of the suject areas. If you have a good clientrepresentative, they will inform you of new features/functionality and give you a quick demo. This is helpful for one to go back in and navigate to learn how it works and usefulness.
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Lappa
The functionality is very powerful, and everything works as promised. But the interface needs improvement in places - sometimes you have to search for something longer than you would like.
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Reliability and Availability
ADP
Availability is good, with only one or two instances of not being able to access the system at all which were quickly fixed. Some features do not work correctly from time to time, such as the "Help" function or the "Sync" function.
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Lappa
No answers on this topic
Performance
ADP
If ADP is having issues, they communicate the problem within the solution once you log in. They also communicate that the issue will be fixed promptly. Reports run efficiently and in a reasonable amount of time. Also, the reports allow for various reporting types to be produced like a PDF or a Microsoft Excel file.
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Lappa
No answers on this topic
Support Rating
ADP
As mentioned in the last comment, everyone and everything has been great. However sometimes you get one person that I feel can bring a score down and the current dedicated tax representative I have I do not feel is very supportive.
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Lappa
No answers on this topic
In-Person Training
ADP
Exceptional Training Services Received during and after our Build . The teams of ADP Professionals assisted on a daily basis with tight deadlines and testing, each day , each Qtr. and annual processes including setting up local and State agencies for the 50 State we are reporting since our Workday go live 4/1/23. The process was seamless.
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Lappa
No answers on this topic
Online Training
ADP
Online training give us more flexible on timing. We always have a pack schedule and not able to attend training in person. Online training with recording is a good source for us especially we can review it again and again. The down side is we are unable ask question in person
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Lappa
No answers on this topic
Implementation Rating
ADP
I wasn't too hands on with integration portion of this product so I can't completely give an honest answer to that. I have been told that the training improves alot for each individual as they go through the process and it improves success. These individuals are able to do alot more than me in regards to implementation.
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Lappa
No answers on this topic
Alternatives Considered
ADP
We reviewed MasterTax and Ceridian before selecting ADP's Employment Tax four years ago. ADP SmartCompliance was selected because it was thought that this solution would save us time and resources. We have since revisited MasterTax and have looked at Asure as well. These companies offer more control and require more manual intervention before returns are filed and payments made as a tradeoff.
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Lappa
Lovat is a product which is favorable in terms of cost, unlike the many tax software which are expensive and not affordable.Also, Lovat has some flexibility, where different procedures based on the companies demands can be personalized to suit its needs. Lastly, Lovat works in hand with the many programs that are in the accounting area.
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Scalability
ADP
ADP has the ability to scale across departments. This was found to be true when we rolled out the wage payment solution. ADP users are able to view their pay stubs on their phones and/or computers. This wage payment portal offers W2 storage and paystub storage for access at any time by an employee.
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Lappa
No answers on this topic
Return on Investment
ADP
  • we were able to outsource our garnishments, so that the bulk task it handled by someone else.
  • we have been able to process tickets quicker for missing deposits can we can see if the payment was sent back from the bank.
  • we are able to fund our final pay payments more efficiently and quicker
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Lappa
  • Good functionality and regular update of the services.
  • This software is a good value for money especially taking into account a not very high price.
  • The support team is professional but available only at weekdays.
  • For the moment the support language is only English that may cause some inconvenience.
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ScreenShots

ADP SmartCompliance Screenshots

Screenshot of

Lappa Screenshots

Screenshot of Transactions section