What users are saying about
16 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 6.8 out of 101
4 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 8.3 out of 101

Add comparison

Likelihood to Recommend

ADP TotalSource

ADP TotalSource is my company's PEO. Being an HR department of one, the support I received from the was worth its weight in gold. They have so many resources already in place that I was able to make use of instead of researching and creating myself. One part of having them as a PEO that I wasn't a fan of, was the limitations we had in choosing our benefit carriers. They had contracts with two health carriers to choose from. So if we weren't happy with rates, there was only so much room to negotiate, at the carriers knew that.
Kimberly Cavanaugh, PHR profile photo

Built for Teams

Perfect for allowing employees to track their paid time off and sick days. Useful for providing job summaries, explanation of benefits. We don't use it for tracking compensation, but it could be used for that purpose. We also post job announcements on the platform which is useful for me to see what kinds of jobs we are hiring for.
Matthew Goldberg profile photo

Feature Rating Comparison

Human Resource Management

ADP TotalSource
8.1
Built for Teams
8.6
Employee demographic data
ADP TotalSource
7.3
Built for Teams
9.0
Employment history
ADP TotalSource
8.3
Built for Teams
10.0
Job profiles and administration
ADP TotalSource
7.7
Built for Teams
6.5
Workflow for transfers, promotions, pay raises, etc.
ADP TotalSource
8.4
Built for Teams
Organizational charting
ADP TotalSource
8.5
Built for Teams
9.0
Organization and location management
ADP TotalSource
7.4
Built for Teams
Compliance data (COBRA, OSHA, etc.)
ADP TotalSource
9.4
Built for Teams

Payroll Management

ADP TotalSource
8.7
Built for Teams
8.0
Pay calculation
ADP TotalSource
8.4
Built for Teams
Support for external payroll vendors
ADP TotalSource
9.7
Built for Teams
Benefit plan administration
ADP TotalSource
8.7
Built for Teams
8.0
Direct deposit files
ADP TotalSource
9.0
Built for Teams
Salary revision and increment management
ADP TotalSource
9.3
Built for Teams
Reimbursement management
ADP TotalSource
7.0
Built for Teams

Leave and Attendance Management

ADP TotalSource
8.5
Built for Teams
10.0
Approval workflow
ADP TotalSource
8.0
Built for Teams
10.0
Balance details
ADP TotalSource
8.5
Built for Teams
10.0
Annual carry-forward and encashment
ADP TotalSource
9.0
Built for Teams
10.0

Employee Self Service

ADP TotalSource
8.3
Built for Teams
9.5
View and generate pay and benefit information
ADP TotalSource
8.7
Built for Teams
9.0
Update personal information
ADP TotalSource
8.7
Built for Teams
10.0
View company policy documentation
ADP TotalSource
8.0
Built for Teams
Employee recognition
ADP TotalSource
8.0
Built for Teams
View job history
ADP TotalSource
8.4
Built for Teams

Asset Management

ADP TotalSource
8.0
Built for Teams
Tracking of all physical assets
ADP TotalSource
8.0
Built for Teams

HR Reporting

ADP TotalSource
8.0
Built for Teams
9.5
Report builder
ADP TotalSource
8.0
Built for Teams
9.0
Pre-built reports
ADP TotalSource
8.0
Built for Teams
10.0
Ability to combine HR data with external data
ADP TotalSource
8.0
Built for Teams

Onboarding

ADP TotalSource
8.8
Built for Teams
New hire portal
ADP TotalSource
8.6
Built for Teams
Manager tracking tools
ADP TotalSource
9.0
Built for Teams

Performance and Goals

ADP TotalSource
7.0
Built for Teams
Corporate goal setting
ADP TotalSource
6.0
Built for Teams
Individual goal setting
ADP TotalSource
8.0
Built for Teams
Line-of sight-visibility
ADP TotalSource
6.0
Built for Teams
Performance tracking
ADP TotalSource
8.0
Built for Teams

Performance Management

ADP TotalSource
7.6
Built for Teams
Performance plans
ADP TotalSource
6.0
Built for Teams
Performance improvement plans
ADP TotalSource
9.0
Built for Teams
Review status tracking
ADP TotalSource
7.0
Built for Teams
Review reminders
ADP TotalSource
8.0
Built for Teams
Multiple review frequency
ADP TotalSource
8.0
Built for Teams

Succession Planning

ADP TotalSource
7.0
Built for Teams
Create succession plans/pools
ADP TotalSource
7.0
Built for Teams
Candidate ranking
ADP TotalSource
7.0
Built for Teams
Candidate search
ADP TotalSource
8.0
Built for Teams
Candidate development
ADP TotalSource
6.0
Built for Teams

Recruiting / ATS

ADP TotalSource
7.4
Built for Teams
Job Requisition Management
ADP TotalSource
6.0
Built for Teams
Company Website Posting
ADP TotalSource
8.0
Built for Teams
Publish to Social Media
ADP TotalSource
7.0
Built for Teams
Job Search Site Posting
ADP TotalSource
9.0
Built for Teams
Duplicate Candidate Prevention
ADP TotalSource
6.0
Built for Teams
Applicant Tracking
ADP TotalSource
7.0
Built for Teams
Notifications and Alerts
ADP TotalSource
9.0
Built for Teams

Pros

  • The prebuilt reports were excellent
  • TotalSource came with the Employee Service Center support - the best part of TS
  • The software integrated with our time keeping system which made payroll a little easier
Kimberly Cavanaugh, PHR profile photo
  • PTO tracking
  • Job opening announcements
  • Job summary information
Matthew Goldberg profile photo

Cons

  • While the prebuilt reports were great, I would have to contact TS in order to get a custom report. This only happened a few times because like I said, they had a variety of prebuilt reports that fit my needs
  • iReports was implemented and it became more difficult to find employee paystubs and find YTD pay
Kimberly Cavanaugh, PHR profile photo
  • I think it is great as is!
Matthew Goldberg profile photo

Alternatives Considered

Paychex is probably the worst system I have used. It's not intuitive at all and is lacking in so many key areas of a good HRIS. I think UltiPro is a system that stacks up against ADP TotalSource the best. But again, ADP TotalSource will be what I choose because of their customer service for not just me but our employees. Their support is second to none!
Kimberly Cavanaugh, PHR profile photo
We use the program for different purposes. Justworks is good because it provides more services like payment tracking and information on insurance, compared to built for teams. But Built for Teams still has good use from an employee information perspective. That's why my company still uses both services though we could probably just use Justworks.
Matthew Goldberg profile photo

Return on Investment

  • Employee satisfaction with the Employee Service Center was high
  • TotalSource's employee support is like having a PT HR employee on staff!
  • At times, if I needed a tailored report, it would take time to get ADP to build it for me and get it back. Not a lot of time, but not as easy as doing it myself.
Kimberly Cavanaugh, PHR profile photo
  • I'm not sure about this one. Good info for my team to have...
Matthew Goldberg profile photo

Pricing Details

ADP TotalSource

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Built for Teams

General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Additional Pricing Details