ADP TotalSource vs. Built for Teams

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ADP TotalSource
Score 6.1 out of 10
N/A
ADP TotalSource is a professional employer organization (PEO) that provides strategic HR outsourcing. It includes services and technology to manage employee benefits, payroll, compliance, risk management, safety, and recruiting. Users have access to an online portal for things like self-service reporting, generating pay statements, and managing applicant resumes/interviews. Help from the service center and industry experts is available by phone.N/A
Built for Teams
Score 8.1 out of 10
N/A
Built for Teams is an HRIS solution that is designed for small and mid-sized businesses. The vendor’s value proposition is that their employee self-service capabilities help to offload work from valuable HR managers while giving employees direct access to important information. Additionally, the vendor says customers select their solution due to the intuitive user interface and their excellent customer service.N/A
Pricing
ADP TotalSourceBuilt for Teams
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
ADP TotalSourceBuilt for Teams
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Features
ADP TotalSourceBuilt for Teams
Human Resource Management
Comparison of Human Resource Management features of Product A and Product B
ADP TotalSource
-
Ratings
Built for Teams
9.4
6 Ratings
18% above category average
Employee demographic data00 Ratings7.15 Ratings
Employment history00 Ratings10.04 Ratings
Job profiles and administration00 Ratings10.05 Ratings
Organizational charting00 Ratings9.85 Ratings
Organization and location management00 Ratings10.03 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
ADP TotalSource
-
Ratings
Built for Teams
8.0
1 Ratings
0% below category average
Benefit plan administration00 Ratings8.01 Ratings
Leave and Attendance Management
Comparison of Leave and Attendance Management features of Product A and Product B
ADP TotalSource
-
Ratings
Built for Teams
8.7
5 Ratings
8% above category average
Approval workflow00 Ratings8.05 Ratings
Balance details00 Ratings9.04 Ratings
Annual carry-forward and encashment00 Ratings9.04 Ratings
Employee Self Service
Comparison of Employee Self Service features of Product A and Product B
ADP TotalSource
-
Ratings
Built for Teams
9.5
3 Ratings
16% above category average
View and generate pay and benefit information00 Ratings9.01 Ratings
Update personal information00 Ratings10.03 Ratings
HR Reporting
Comparison of HR Reporting features of Product A and Product B
ADP TotalSource
-
Ratings
Built for Teams
9.9
4 Ratings
26% above category average
Report builder00 Ratings9.84 Ratings
Pre-built reports00 Ratings10.03 Ratings
Onboarding
Comparison of Onboarding features of Product A and Product B
ADP TotalSource
-
Ratings
Built for Teams
10.0
2 Ratings
22% above category average
New hire portal00 Ratings10.02 Ratings
Manager tracking tools00 Ratings10.02 Ratings
Best Alternatives
ADP TotalSourceBuilt for Teams
Small Businesses
Justworks
Justworks
Score 7.8 out of 10
Patriot Software
Patriot Software
Score 9.0 out of 10
Medium-sized Companies
Justworks
Justworks
Score 7.8 out of 10
Paypro Workforce Management
Paypro Workforce Management
Score 9.5 out of 10
Enterprises

No answers on this topic

Infor Human Resources
Infor Human Resources
Score 7.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ADP TotalSourceBuilt for Teams
Likelihood to Recommend
1.1
(16 ratings)
8.9
(7 ratings)
Support Rating
3.3
(3 ratings)
-
(0 ratings)
User Testimonials
ADP TotalSourceBuilt for Teams
Likelihood to Recommend
ADP
I would not use this company for anything. [I believe my] employees [absolutely] hate the software and there are constantly glitches in the software which occur every payroll run, benefits enrollment, etc. [I have spent] large amounts of time on the phone with outsourced customer support[,] so think twice when comparing [the] cost to other providers. [I feel] you [will] need someone full time to deal with all of their issues. We are currently in the process of setting up another PEO company. The amount of money and time to implement ADP has been a huge loss.
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Objective Inc.
Perfect for allowing employees to track their paid time off and sick days. Useful for providing job summaries, explanation of benefits. We don't use it for tracking compensation, but it could be used for that purpose. We also post job announcements on the platform which is useful for me to see what kinds of jobs we are hiring for.
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Pros
ADP
  • Payroll was easy to learn and use with time tracking in a short time frame
  • Tracking team members request offs and approving them were very easy
  • Customizing reports for specific periods of time. This made is very easy for end of year tracking for total hours worked and total dollars paid.
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Objective Inc.
  • Managing PTO (sick and vacation)
  • Tracking firm demographic information
  • Ensuring that we have plenty of staff in the office each day
  • Employees get easy to use access to all of their time off data
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Cons
ADP
  • Customer service is horrible
  • Follow up takes 7-10 days, and requires multiple inquiries from you, the client
  • The promised "dedicated team" doesn't exist
  • Onboarding is confusing to new hires
  • Explanation of benefits to new hires is useless and must be done in office, thereby negating any value.
  • They should not provide handling UI claims as as service. They have no ability to actually meet deadlines.
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Objective Inc.
  • Reporting can be more robust.
  • More user control and real-time communication via the app would be helpful.
  • A better online calendar layout could be more efficient, but the current one is sufficient as well.
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Support Rating
ADP
ADP is a great HR solution for most organizations. It is truly all-in-one. I rated it a 7, because of the issues we experienced during implementation and the high cost of service when issues do arise.
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Objective Inc.
No answers on this topic
Alternatives Considered
ADP
At the moment, we have not investigated any of the products available in the drop-down list provided. However, we have evaluated some other (unavailable) products and have been intrigued by the potential decrease in fees along with the potential for a much more "rich" benefit plan. We can't speak to the level of customer service observed by current clients, only to apparent cost savings.
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Objective Inc.
Slightly different focuses and I still use both. Microsoft Visio is great for creating all kinds of diagrams. Whereas Built for Tens is more about people management, so you can set up who is where and track their relationships through the other individuals in the organization. it’s all about using the right tool for the job at hand.
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Return on Investment
ADP
  • It has cost us more money from a financial aspect and then taken away my main/other job duties because I have to focus all of my time on ADP TotalSource and basically fixing errors that happen weekly/every time an employee is added or terminated (which is more than the normal company due to the nature of our business).
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Objective Inc.
  • It makes tracking PTO super easy
  • We replaced a very expensive and clunky custom SharePoint intranet with an extremely cost-effect Built For Teams service.
  • It is super easy to maintain, leaving me free to tackle bigger issues in the organization
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ScreenShots

Built for Teams Screenshots

Screenshot of Interactive org chart allows you to add and reposition people and entire teams.Screenshot of Recruiting and applicant tracking features make hiring a smooth and painless process.Screenshot of Employees have easy access to their PTO balances and history.Screenshot of Onboarding process helps new employees get up to speed quickly while ensuring compliance.Screenshot of Dashboards and reports keep executives and managers in-the-know.