What users are saying about

ADP TotalSource

15 Ratings

Gusto

Top Rated
49 Ratings

ADP TotalSource

15 Ratings
Score 6.9 out of 101

Gusto

Top Rated
49 Ratings
Score 8.6 out of 101

Add comparison

Likelihood to Recommend

ADP TotalSource

ADP TotalSource is my company's PEO. Being an HR department of one, the support I received from the was worth its weight in gold. They have so many resources already in place that I was able to make use of instead of researching and creating myself. One part of having them as a PEO that I wasn't a fan of, was the limitations we had in choosing our benefit carriers. They had contracts with two health carriers to choose from. So if we weren't happy with rates, there was only so much room to negotiate, at the carriers knew that.
Kimberly Cavanaugh, PHR profile photo

Gusto

With how our management team is using Gusto, it appears that it's great as a tool to track payroll and allow employees to print out paystubs and other payroll documents. However, it doesn't look like it's well suited to see health insurance plan info, submit time off requests or other HR abilities.
Jared DeLong profile photo

Feature Rating Comparison

Human Resource Management

ADP TotalSource
8.1
Gusto
Employee demographic data
ADP TotalSource
7.3
Gusto
Employment history
ADP TotalSource
8.3
Gusto
Job profiles and administration
ADP TotalSource
7.7
Gusto
Workflow for transfers, promotions, pay raises, etc.
ADP TotalSource
8.4
Gusto
Organizational charting
ADP TotalSource
8.5
Gusto
Organization and location management
ADP TotalSource
7.3
Gusto
Compliance data (COBRA, OSHA, etc.)
ADP TotalSource
9.3
Gusto

Payroll Management

ADP TotalSource
8.7
Gusto
9.9
Pay calculation
ADP TotalSource
8.4
Gusto
10.0
Support for external payroll vendors
ADP TotalSource
9.7
Gusto
9.5
Benefit plan administration
ADP TotalSource
8.7
Gusto
10.0
Direct deposit files
ADP TotalSource
9.0
Gusto
10.0
Salary revision and increment management
ADP TotalSource
9.3
Gusto
10.0
Reimbursement management
ADP TotalSource
7.0
Gusto
9.7

Leave and Attendance Management

ADP TotalSource
8.5
Gusto
Approval workflow
ADP TotalSource
8.0
Gusto
Balance details
ADP TotalSource
8.5
Gusto
Annual carry-forward and encashment
ADP TotalSource
9.0
Gusto

Employee Self Service

ADP TotalSource
8.3
Gusto
View and generate pay and benefit information
ADP TotalSource
8.7
Gusto
Update personal information
ADP TotalSource
8.7
Gusto
View company policy documentation
ADP TotalSource
8.0
Gusto
Employee recognition
ADP TotalSource
8.0
Gusto
View job history
ADP TotalSource
8.4
Gusto

Asset Management

ADP TotalSource
8.0
Gusto
Tracking of all physical assets
ADP TotalSource
8.0
Gusto

HR Reporting

ADP TotalSource
8.0
Gusto
Report builder
ADP TotalSource
8.0
Gusto
Pre-built reports
ADP TotalSource
8.0
Gusto
Ability to combine HR data with external data
ADP TotalSource
8.0
Gusto

Onboarding

ADP TotalSource
8.8
Gusto
New hire portal
ADP TotalSource
8.5
Gusto
Manager tracking tools
ADP TotalSource
9.0
Gusto

Performance and Goals

ADP TotalSource
7.0
Gusto
Corporate goal setting
ADP TotalSource
6.0
Gusto
Individual goal setting
ADP TotalSource
8.0
Gusto
Line-of sight-visibility
ADP TotalSource
6.0
Gusto
Performance tracking
ADP TotalSource
8.0
Gusto

Performance Management

ADP TotalSource
7.6
Gusto
Performance plans
ADP TotalSource
6.0
Gusto
Performance improvement plans
ADP TotalSource
9.0
Gusto
Review status tracking
ADP TotalSource
7.0
Gusto
Review reminders
ADP TotalSource
8.0
Gusto
Multiple review frequency
ADP TotalSource
8.0
Gusto

Succession Planning

ADP TotalSource
7.0
Gusto
Create succession plans/pools
ADP TotalSource
7.0
Gusto
Candidate ranking
ADP TotalSource
7.0
Gusto
Candidate search
ADP TotalSource
8.0
Gusto
Candidate development
ADP TotalSource
6.0
Gusto

Recruiting / ATS

ADP TotalSource
7.4
Gusto
Job Requisition Management
ADP TotalSource
6.0
Gusto
Company Website Posting
ADP TotalSource
8.0
Gusto
Publish to Social Media
ADP TotalSource
7.0
Gusto
Job Search Site Posting
ADP TotalSource
9.0
Gusto
Duplicate Candidate Prevention
ADP TotalSource
6.0
Gusto
Applicant Tracking
ADP TotalSource
7.0
Gusto
Notifications and Alerts
ADP TotalSource
9.0
Gusto

Pros

  • The prebuilt reports were excellent
  • TotalSource came with the Employee Service Center support - the best part of TS
  • The software integrated with our time keeping system which made payroll a little easier
Kimberly Cavanaugh, PHR profile photo
  • It is extremely inexpensive for what you get, especially compared to some other options. Their pricing model of monthly instead of per-pay run makes it great for companies who run many ad-hoc payrolls instead of a standard monthly or bi-weekly payroll
  • It is very easy and intuitive to set up
  • It integrates easily with both Xero and QuickBooks Online
  • Their support and onboarding team is extremely responsive and helpful
Jason Ackerman profile photo

Cons

  • I wish that there was a feature that would allow you to do some financial planning with your money.
  • If you can't remember your password or username, it is really hard to retrieve and they always take a long time to get back to you.
  • One other con is that it is not always the easiest to navigate and sometimes you don't realize that you have gone to a different screen and then it gets you out of everything and you have to do the log in process all over. This would be more of an issue if you were using a computer instead of the mobile app.
No photo available
  • More functional reporting
No photo available

Likelihood to Renew

No score
No answers yet
No answers on this topic
Gusto8.0
Based on 1 answer
While Gusto does have a few flaws on the whole it is a very user-friendly software that does a great job of making a very complicated and mundane task quite easy and it is also very cost-effective. But I find that it is not a great fit for everyone and there have been a few mistakes in the payroll tax filings that have caused me and my clients some concern
Lauri Paxton profile photo

Alternatives Considered

Paychex is probably the worst system I have used. It's not intuitive at all and is lacking in so many key areas of a good HRIS. I think UltiPro is a system that stacks up against ADP TotalSource the best. But again, ADP TotalSource will be what I choose because of their customer service for not just me but our employees. Their support is second to none!
Kimberly Cavanaugh, PHR profile photo
Gusto is much more simple that the 3 companies that I've used in the past. It pulls over less information but also leaves a lot of flexibility for custom payroll settings. I also appreciate the one way communication with our HRIS platform, making changes in Gusto will not create any chaos in HRIS, it only imports.
No photo available

Return on Investment

  • Employee satisfaction with the Employee Service Center was high
  • TotalSource's employee support is like having a PT HR employee on staff!
  • At times, if I needed a tailored report, it would take time to get ADP to build it for me and get it back. Not a lot of time, but not as easy as doing it myself.
Kimberly Cavanaugh, PHR profile photo
  • Less time on payroll saves us money on labor from our accounting department.
  • Self led pay stub management saves us time and money in HR
No photo available

Pricing Details

ADP TotalSource

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
ADP TotalSource Editions & Modules
ADP TotalSource
Additional Pricing Details

Gusto

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Gusto Editions & Modules
Gusto
Edition
Concierge: Includes everything in the Complete plan, plus access to certified HR pros and resources so you don’t have to go it alone.
$149/month1
Complete: Includes everything in the Core plan, plus better HR tools so you can create a great place to work
$39/month1
Core: Refreshingly easy payroll so you can get back to what matters most.
$39/month2
1. $12 per employee/contractor
2. $6 per employee/contractor
Additional Pricing Details
Gusto offers three simple pricing plans for payroll, benefits, and HR, so you can choose the plan that meets your business needs. Learn about plans: gusto.com/product/pricing