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Gusto

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Top Rated
57 Ratings
15 Ratings
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Score 6.9 out of 101

Gusto

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Top Rated
57 Ratings
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Score 8.8 out of 101

Add comparison

Likelihood to Recommend

ADP TotalSource

ADP TotalSource is my company's PEO. Being an HR department of one, the support I received from the was worth its weight in gold. They have so many resources already in place that I was able to make use of instead of researching and creating myself. One part of having them as a PEO that I wasn't a fan of, was the limitations we had in choosing our benefit carriers. They had contracts with two health carriers to choose from. So if we weren't happy with rates, there was only so much room to negotiate, at the carriers knew that.
Kimberly Cavanaugh, PHR profile photo

Gusto

Small business and self-employed users with a few employees is best. It is focused on offering tools to make the requirements of running a business very friction free. No need to hire someone to manage payroll and benefits when you can just set things up quickly and Gusto was there from the start. The one thing I would say is they were immediate with their call. I signed up and as I was completing the steps, someone called my phone to ask if I ran into any issues or had any questions during my signup process.
Lou Gallo profile photo

Feature Rating Comparison

Human Resource Management

ADP TotalSource
8.1
Gusto
Employee demographic data
ADP TotalSource
7.3
Gusto
Employment history
ADP TotalSource
8.3
Gusto
Job profiles and administration
ADP TotalSource
7.7
Gusto
Workflow for transfers, promotions, pay raises, etc.
ADP TotalSource
8.4
Gusto
Organizational charting
ADP TotalSource
8.5
Gusto
Organization and location management
ADP TotalSource
7.4
Gusto
Compliance data (COBRA, OSHA, etc.)
ADP TotalSource
9.4
Gusto

Payroll Management

ADP TotalSource
8.7
Gusto
9.1
Pay calculation
ADP TotalSource
8.4
Gusto
9.4
Support for external payroll vendors
ADP TotalSource
9.7
Gusto
9.3
Benefit plan administration
ADP TotalSource
8.7
Gusto
8.5
Direct deposit files
ADP TotalSource
9.0
Gusto
9.5
Salary revision and increment management
ADP TotalSource
9.3
Gusto
9.2
Reimbursement management
ADP TotalSource
7.0
Gusto
9.0

Leave and Attendance Management

ADP TotalSource
8.5
Gusto
Approval workflow
ADP TotalSource
8.0
Gusto
Balance details
ADP TotalSource
8.5
Gusto
Annual carry-forward and encashment
ADP TotalSource
9.0
Gusto

Employee Self Service

ADP TotalSource
8.3
Gusto
View and generate pay and benefit information
ADP TotalSource
8.7
Gusto
Update personal information
ADP TotalSource
8.7
Gusto
View company policy documentation
ADP TotalSource
8.0
Gusto
Employee recognition
ADP TotalSource
8.0
Gusto
View job history
ADP TotalSource
8.4
Gusto

Asset Management

ADP TotalSource
8.0
Gusto
Tracking of all physical assets
ADP TotalSource
8.0
Gusto

HR Reporting

ADP TotalSource
8.0
Gusto
Report builder
ADP TotalSource
8.0
Gusto
Pre-built reports
ADP TotalSource
8.0
Gusto
Ability to combine HR data with external data
ADP TotalSource
8.0
Gusto

Onboarding

ADP TotalSource
8.8
Gusto
New hire portal
ADP TotalSource
8.5
Gusto
Manager tracking tools
ADP TotalSource
9.0
Gusto

Performance and Goals

ADP TotalSource
7.0
Gusto
Corporate goal setting
ADP TotalSource
6.0
Gusto
Individual goal setting
ADP TotalSource
8.0
Gusto
Line-of sight-visibility
ADP TotalSource
6.0
Gusto
Performance tracking
ADP TotalSource
8.0
Gusto

Performance Management

ADP TotalSource
7.6
Gusto
Performance plans
ADP TotalSource
6.0
Gusto
Performance improvement plans
ADP TotalSource
9.0
Gusto
Review status tracking
ADP TotalSource
7.0
Gusto
Review reminders
ADP TotalSource
8.0
Gusto
Multiple review frequency
ADP TotalSource
8.0
Gusto

Succession Planning

ADP TotalSource
7.0
Gusto
Create succession plans/pools
ADP TotalSource
7.0
Gusto
Candidate ranking
ADP TotalSource
7.0
Gusto
Candidate search
ADP TotalSource
8.0
Gusto
Candidate development
ADP TotalSource
6.0
Gusto

Recruiting / ATS

ADP TotalSource
7.4
Gusto
Job Requisition Management
ADP TotalSource
6.0
Gusto
Company Website Posting
ADP TotalSource
8.0
Gusto
Publish to Social Media
ADP TotalSource
7.0
Gusto
Job Search Site Posting
ADP TotalSource
9.0
Gusto
Duplicate Candidate Prevention
ADP TotalSource
6.0
Gusto
Applicant Tracking
ADP TotalSource
7.0
Gusto
Notifications and Alerts
ADP TotalSource
9.0
Gusto

Pros

  • It does a great job of keeping track of all your pay at various other jobs that also use ADP TotalSource. You can easily log in and verify any information that you might need to check on.
  • The privacy feature is really great so that only you can see documents with financial information on them.
  • The app is also really handy and easily accessible. You can pull up anything in a pinch if you don't have access to your work computer at the same time that you need to look up something.
No photo available
  • Easy step by step setup from signup process to the automatic payments via EFT.
  • All forms and payments are done completely automated and electronically so no manual intervention. I set it up at the beginning of my first year and never looked at it until the next year when I did my taxes.
  • Payroll was easy, automated and simple manage for situations like overtime, time off and one time bonus payments.
  • Offering other pre tax benefits like 401K was easy to incorporate thru their partner apps.
Lou Gallo profile photo

Cons

  • I wish that there was a feature that would allow you to do some financial planning with your money.
  • If you can't remember your password or username, it is really hard to retrieve and they always take a long time to get back to you.
  • One other con is that it is not always the easiest to navigate and sometimes you don't realize that you have gone to a different screen and then it gets you out of everything and you have to do the log in process all over. This would be more of an issue if you were using a computer instead of the mobile app.
No photo available
  • I recently found it challenging to retrieve basic info related to my dental plan like policy ID...not sure this is Gusto's fault.
  • Dashboard visuals for being able to analyze paystubs and see where money is going pre-direct deposit would be a nice to have.
  • Slack integration would be huge.
Graham Power profile photo

Likelihood to Renew

No score
No answers yet
No answers on this topic
Gusto8.0
Based on 1 answer
While Gusto does have a few flaws on the whole it is a very user-friendly software that does a great job of making a very complicated and mundane task quite easy and it is also very cost-effective. But I find that it is not a great fit for everyone and there have been a few mistakes in the payroll tax filings that have caused me and my clients some concern
Lauri Paxton profile photo

Alternatives Considered

We use ADP simply to to track pay for employees. We really like more of the functionality of Workday as it is really easy to import org charts and track performance. The graphics and appearance of these sections are also really nice! We also use Workday to track time off as it was more popular among employees to use when we asked them to compare more options. However, ADP is much better at tracking pay and because it carries information over from previous jobs, employees really like this as well!
No photo available
I've used ADP, which was not easy to use, in a past role. I've used Zenefits briefly and this is most comparable to Gusto
Graham Power profile photo

Return on Investment

  • It has helped us to keep track of various financial information for employees and this has helped our HR department.
  • We were trying to find a system that was more user-friendly and many people are able to use this pretty easily.
  • We found more cost effective methods to do absence management and goal setting because this system was too expensive and cumbersome for us.
No photo available
  • With a small number of employees, Gusto allows the individual responsible for payroll to devote more time to her other tasks.
No photo available

Pricing Details

ADP TotalSource

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
ADP TotalSource Editions & Modules
ADP TotalSource
Additional Pricing Details

Gusto

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Gusto Editions & Modules
Gusto
Edition
Concierge: Includes everything in the Complete plan, plus access to certified HR pros and resources so you don’t have to go it alone.
$149/month1
Complete: Includes everything in the Core plan, plus better HR tools so you can create a great place to work
$39/month1
Core: Refreshingly easy payroll so you can get back to what matters most.
$39/month2
1. $12 per employee/contractor
2. $6 per employee/contractor
Additional Pricing Details
Gusto offers three simple pricing plans for payroll, benefits, and HR, so you can choose the plan that meets your business needs. Learn about plans: gusto.com/product/pricing