ADP Workforce Now vs. TotalVerify from Equifax

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ADP Workforce Now
Score 7.9 out of 10
Mid-Size Companies (51-1,000 employees)
ADP Workforce Now is a cloud-based HR platform for mid-sized businesses. It features customizable modules of various HR services that businesses can tailor to their specific needs, as well as regulatory monitoring and alerts to help businesses remain compliant.N/A
TotalVerify from Equifax
Score 7.1 out of 10
N/A
Equifax provides employment, income, and education information to lenders, credit issuers, government agencies, and others so they can make faster and more informed decisions.N/A
Pricing
ADP Workforce NowTotalVerify from Equifax
Editions & Modules
Essential
Contact sales team
Enhanced
Contact sales team
Complete
Contact sales team
HR Pro
Contact sales team
Payroll Essentials
Contact sales team
HR Plus
Contact sales team
Hiring Advantage
Contact sales team
Performance Plus
Contact sales team
No answers on this topic
Offerings
Pricing Offerings
ADP Workforce NowTotalVerify from Equifax
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeRequiredNo setup fee
Additional DetailsPlease contact ADP for a product demo and ask about a hands-on "test drive" of Workforce Now.
More Pricing Information
Community Pulse
ADP Workforce NowTotalVerify from Equifax
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Features
ADP Workforce NowTotalVerify from Equifax
Human Resource Management
Comparison of Human Resource Management features of Product A and Product B
ADP Workforce Now
7.6
1022 Ratings
3% below category average
TotalVerify from Equifax
-
Ratings
Employee demographic data8.1902 Ratings00 Ratings
Employment history8.2938 Ratings00 Ratings
Job profiles and administration7.9890 Ratings00 Ratings
Workflow for transfers, promotions, pay raises, etc.7.4917 Ratings00 Ratings
Organizational charting6.7642 Ratings00 Ratings
Organization and location management7.5703 Ratings00 Ratings
Compliance data (COBRA, OSHA, etc.)7.4649 Ratings00 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
ADP Workforce Now
7.9
1034 Ratings
2% below category average
TotalVerify from Equifax
-
Ratings
Pay calculation8.6995 Ratings00 Ratings
Support for external payroll vendors7.2389 Ratings00 Ratings
Off-cycle/On-Demand payment7.8294 Ratings00 Ratings
Benefit plan administration7.9797 Ratings00 Ratings
Direct deposit files8.6983 Ratings00 Ratings
Salary revision and increment management7.7769 Ratings00 Ratings
Reimbursement management7.4468 Ratings00 Ratings
Leave and Attendance Management
Comparison of Leave and Attendance Management features of Product A and Product B
ADP Workforce Now
7.7
844 Ratings
5% below category average
TotalVerify from Equifax
-
Ratings
Approval workflow7.8766 Ratings00 Ratings
Balance details7.6799 Ratings00 Ratings
Annual carry-forward and encashment7.6647 Ratings00 Ratings
Employee Self Service
Comparison of Employee Self Service features of Product A and Product B
ADP Workforce Now
7.9
1014 Ratings
3% below category average
TotalVerify from Equifax
-
Ratings
View and generate pay and benefit information8.2977 Ratings00 Ratings
Update personal information8.5968 Ratings00 Ratings
View company policy documentation8.1782 Ratings00 Ratings
Employee recognition7.0365 Ratings00 Ratings
View job history7.732 Ratings00 Ratings
Asset Management
Comparison of Asset Management features of Product A and Product B
ADP Workforce Now
6.0
12 Ratings
26% below category average
TotalVerify from Equifax
-
Ratings
Tracking of all physical assets6.012 Ratings00 Ratings
HR Reporting
Comparison of HR Reporting features of Product A and Product B
ADP Workforce Now
7.0
944 Ratings
8% below category average
TotalVerify from Equifax
-
Ratings
Report builder7.3927 Ratings00 Ratings
Pre-built reports7.5923 Ratings00 Ratings
Ability to combine HR data with external data6.2550 Ratings00 Ratings
Onboarding
Comparison of Onboarding features of Product A and Product B
ADP Workforce Now
7.0
116 Ratings
14% below category average
TotalVerify from Equifax
-
Ratings
New hire portal7.4112 Ratings00 Ratings
Manager tracking tools6.692 Ratings00 Ratings
Performance and Goals
Comparison of Performance and Goals features of Product A and Product B
ADP Workforce Now
7.8
310 Ratings
5% below category average
TotalVerify from Equifax
-
Ratings
Corporate goal setting7.9239 Ratings00 Ratings
Individual goal setting7.9290 Ratings00 Ratings
Line-of sight-visibility7.5237 Ratings00 Ratings
Performance tracking7.8283 Ratings00 Ratings
Performance Management
Comparison of Performance Management features of Product A and Product B
ADP Workforce Now
7.3
401 Ratings
9% below category average
TotalVerify from Equifax
-
Ratings
Performance plans7.3360 Ratings00 Ratings
Performance improvement plans7.2308 Ratings00 Ratings
Review status tracking7.5365 Ratings00 Ratings
Review reminders7.2377 Ratings00 Ratings
Multiple review frequency7.2312 Ratings00 Ratings
Succession Planning
Comparison of Succession Planning features of Product A and Product B
ADP Workforce Now
6.0
7 Ratings
28% below category average
TotalVerify from Equifax
-
Ratings
Create succession plans/pools5.86 Ratings00 Ratings
Candidate ranking5.86 Ratings00 Ratings
Candidate search6.37 Ratings00 Ratings
Candidate development6.26 Ratings00 Ratings
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
ADP Workforce Now
6.8
420 Ratings
14% below category average
TotalVerify from Equifax
-
Ratings
Job Requisition Management7.5365 Ratings00 Ratings
Company Website Posting8.1357 Ratings00 Ratings
Publish to Social Media7.0286 Ratings00 Ratings
Job Search Site Posting7.2320 Ratings00 Ratings
Duplicate Candidate Prevention2.38 Ratings00 Ratings
Applicant Tracking7.1361 Ratings00 Ratings
Notifications and Alerts8.2382 Ratings00 Ratings
Best Alternatives
ADP Workforce NowTotalVerify from Equifax
Small Businesses
Patriot Software
Patriot Software
Score 9.1 out of 10
Arcoro HR
Arcoro HR
Score 8.2 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.5 out of 10
Paycom
Paycom
Score 7.2 out of 10
Enterprises
Infor Human Resources
Infor Human Resources
Score 7.2 out of 10

No answers on this topic

All AlternativesView all alternativesView all alternatives
User Ratings
ADP Workforce NowTotalVerify from Equifax
Likelihood to Recommend
8.1
(1089 ratings)
7.0
(2 ratings)
Likelihood to Renew
7.3
(82 ratings)
-
(0 ratings)
Usability
5.3
(79 ratings)
-
(0 ratings)
Availability
7.3
(14 ratings)
-
(0 ratings)
Performance
6.4
(13 ratings)
-
(0 ratings)
Support Rating
7.0
(463 ratings)
-
(0 ratings)
In-Person Training
8.2
(9 ratings)
-
(0 ratings)
Online Training
5.8
(17 ratings)
-
(0 ratings)
Implementation Rating
5.6
(34 ratings)
-
(0 ratings)
Configurability
6.4
(10 ratings)
-
(0 ratings)
Ease of integration
6.1
(8 ratings)
-
(0 ratings)
Product Scalability
7.4
(751 ratings)
-
(0 ratings)
Vendor post-sale
5.2
(8 ratings)
-
(0 ratings)
Vendor pre-sale
6.1
(8 ratings)
-
(0 ratings)
User Testimonials
ADP Workforce NowTotalVerify from Equifax
Likelihood to Recommend
ADP
If you are looking to automate processes and have the system handle administrative, boring tasks this is the system for you. They are continuing to evolve and are coming out with improvements constantly. Have a suggestion on an improvement they will listen and consider implementing.
Read full review
Equifax
Suppose you are a property manager and would like to verify your tenants' details. In that case, Equifax is one of the most popular and commonly used id verification or background check software that is suggested to use. Cost wise every check is about $13 but it is worth paying the money and getting the tenants verified rather than having the wrong tenants on the property.
Read full review
Pros
ADP
  • HRIS that is personalized for the employee and addresses DE&I needs.
  • Payroll, of course! The system addresses all needs, such as deductions, additional pay, premium OT, and shift differentials.
  • Onboarding is an excellent way to stay in compliance and have all documents completed.
  • Tax and Banking and resolution to any issues.
Read full review
Equifax
  • Verifying criminal history
  • verifying identification documents
  • checking a person's details in the tenancy database
Read full review
Cons
ADP
  • I would like it if better communication was sent out about new product updates. Sometimes, I go into a screen and things are different and I have to relearn it on the fly.
  • Editing the mobile app - I would like it if what is shown on the desktop version was automatically on the app. WAY more of my employees use the app, but I put the most important information on the desktop version because it is easier to update.
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Equifax
  • they can reduce their pricing
  • they can improve their customer support
  • they can make changes to their user interface
Read full review
Likelihood to Renew
ADP
Due to the lack of support from the sales and service center we are looking at other options outside of ADP. Again it is a good system, it just lacks the support it deserves from the company employees. It is just unimaginable that you will need to reach out to a service provider several times for the same issue and not get it resolved.
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Equifax
No answers on this topic
Usability
ADP
I would give it a 10 however I do not like when ADP does facelifts in Workforce Now which does not add any value other than having to relearn navigation. I am also not a big fan of being forced to refer to the Bridge. We have Google which gives the same results. If I understood the answer I would not contact our Account Rep.
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Equifax
No answers on this topic
Reliability and Availability
ADP
ADP outages are very rare
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Equifax
No answers on this topic
Performance
ADP
Overall, I think the functionality of the program works pretty well. Sometimes, certain browsers do not work well for the policy function of ADP, but that is the only issue thus far
Read full review
Equifax
No answers on this topic
Support Rating
ADP
I have contacted support multiple times and have always been happy with the results. ADP's support staff is always helpful and makes easy work of solving problems. I love my Payroll Account Manager, as well as my Enhanced Time Account Manager.
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Equifax
No answers on this topic
In-Person Training
ADP
In-person training was pretty good - I think this significantly depends on the trainer. Our trainer was really good and showed what ADP can do - but I know that all trainers are not the same - and this truly makes such as difference. Overall, our training went pretty well.
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Equifax
No answers on this topic
Online Training
ADP
At the time training was not as expansive as it is now. If it could go wrong it did for me so the process was difficult and lengthy. I needed to have more in person walkthroughs of things to ensure the transition was done correctly. Not sure what else I can say, we were part of the initial move to Workforce Now when it was introduced.
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Equifax
No answers on this topic
Implementation Rating
ADP
Either assign more than one specialist to the implementation process, or assign less clients to the implementation specialist. The process requires attention to detail and the ability to test and re-test as well as verify the information. It also requires a lot of back and forth between the client ant the implementation specialist, so they need to be readily available during the whole implementation process.
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Equifax
No answers on this topic
Alternatives Considered
ADP
Although this SAS takes longer to perform the everyday functions related to payroll and HR data input, the difference in this software and our previous software is like night and day. We were on a very old server platform and had too many issues with continuous need for backup.
Read full review
Equifax
Suppose you are a property manager and would like to verify your tenants' details. In that case, Equifax is one of the most popular and commonly used id verification or background check software that is suggested to use. Cost wise every check is about $13 but it is worth paying the money and getting the tenants verified rather than having the wrong tenants on the property. Other software do not provide any reliable data
Read full review
Scalability
ADP
We have been able to grow with ADP from just a few hundred employees to over 10,000 so it's actually very scalable for payroll usage. We do not use the benefits and onboarding offerings for most of our employees but they are built to scale easily enough for when our corporate team has over 1,000 FTE.
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Equifax
No answers on this topic
Return on Investment
ADP
  • ADP WorkforceNow has provided a positive ROI for our company. It has saved me countless hours in the time I used to spend preparing reports, managing benefits, and annual enrollment, recruitment tracking, and much more.
  • The integration with Payscale has allowed our company to take every position in our organization and benchmark it to industries and job titles. This has allowed us to be more competitive on recruitment and retention.
  • We have used the new DE&I dashboard to provide valuable information on the landscape of our workforce, as well as areas of our organization that may not be as diverse.
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Equifax
  • were able to trust out tenants
  • sometimes even if we have to engage with a contractor Equifax helps us to trust them
  • We also do Equifax verification with people before signing up any business collaborations
Read full review
ScreenShots

ADP Workforce Now Screenshots

Screenshot of ADP Workforce Now: a simple and complete human capital management solutionScreenshot of Benchmarking by ADP DataCloud: an application with an extensive data set ... available to ADP Workforce Now clientsScreenshot of ADP Workforce Now clients can equip their employees with the ADP Mobile self-service app