The most reliable HRIS
October 14, 2025

The most reliable HRIS

Shannon Seaber | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with ADP Workforce Now

I have used ADP Workforce Now at two companies. The first, we implemented ADP Workforce Now as we acquired international companies. The software helped the HR side of the transition go smoothly (and helped the HR team from going mad). The implementation team and support were knowledgeable, helpful, patient.

Now, I use ADP Workforce Now in a small company, where I am the whole department. Trusting that payroll is correct - that laws are watched and action is taken to update processes, deductions, what-have-you as those changes occur is such a relief. I use the recruitment feature which allows me to enter all the details ONCE and boom - we are posted everywhere. I love The Bridge to answer quick questions and discuss issues with fellow HR people.

I have used several systems over the years and recommend ADP Workforce Now above all others!

Pros

  • Easy reporting - especially building custom reports
  • The chat feature for quick questions and guided answers
  • Accurate Payroll

Cons

  • I wish I could edit our shift premiums
  • The vacation accrual does not always happen automatically
  • Some details of "how" things work are hidden and you have to call to dig in. I like to solve much myself.
  • Saving time and money by posting to multiple job sites at once.
  • Saved a few thousand dollars a year by going paperless for checks.
Again, I have used the software with 65 employees and with 500+ employees.
  • none
I also used UltiPro (way back -- it didn't even appear in dropdown). Recommend ADP Workforce Now above all others. Paycor and Paycom were both very clunky. I even helped implement Paycom and could never get it to work how the business needed it to.

Do you think ADP Workforce Now delivers good value for the price?

Yes

Are you happy with ADP Workforce Now's feature set?

Yes

Did ADP Workforce Now live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of ADP Workforce Now go as expected?

Yes

Would you buy ADP Workforce Now again?

Yes

The Bridge is great for self-service. The ticketing system is effective and people are responsive. I really like the chat feature which is available for many sections of ADP. Those agents are top notch and quick to get you an easy and correct answer.
During COVID, ADP Workforce Now was great about keeping up with changing laws and regulations. They built reports that helped us apply for PPP loans and then later apply for forgiveness. Webinars and other training avenues were well constructed, accurate, and informative. We were all at a loss together and having a partner who ensured the legal side was met was one less worry. They can easily do the day-to-day compliance and regulatory things. COVID highlighted how quickly it could be done.

ADP Workforce Now Feature Ratings

9.8
Employment history
10
Job profiles and administration
10
Workflow for transfers, promotions, pay raises, etc.
10
Organizational charting
9
10.0
Pay calculation
10
Off-cycle/On-Demand payment
10
Benefit plan administration
10
Direct deposit files
10
Salary revision and increment management
10
Leave and Attendance Management ()
Not Rated
10.0
View and generate pay and benefit information
10
Update personal information
10
Asset Management ()
Not Rated
10.0
Report builder
10
Pre-built reports
10
Integration with other HR capabilities ()
Not Rated
9.7
Performance plans
10
Review status tracking
9
Review reminders
10
Succession Planning ()
Not Rated
Onboarding ()
Not Rated
Performance and Goals ()
Not Rated
10.0
Job Requisition Management
10
Company Website Posting
10
Publish to Social Media
10
Job Search Site Posting
10
Applicant Tracking
10
Notifications and Alerts
10

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