What users are saying about

ADP Workforce Now<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>

472 Ratings

ADP Workforce Now<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>

472 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 7 out of 101

Evolution Payroll

1 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 7 out of 101

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Likelihood to Recommend

ADP Workforce Now

For a small employer, with very little turnover and few benefit options, ADP may be too costly for the benefit. There are many affordable payroll providers available for small organizations.For large employers with many benefits options, employees in multiple locations, multiple tax jurisdictions and varied pay types (salary, hourly, commission, etc), ADP is ideal. The extended customer service hours, extensive resources for international pay, and capability for multi state taxation is crucial for an international employer.
Melissa Rauch profile photo

Evolution Payroll

We have a small company with very simple needs. This software meets those needs, but it looks like it is capable of doing so much more than what we use it for. I typically use only a few screens and a few reports. It is very well suited for our needs, but I don't know the full functionality of the system due to our limited needs.
Erik Hall profile photo

Feature Rating Comparison

Human Resource Management

ADP Workforce Now
7.6
Evolution Payroll
Employee demographic data
ADP Workforce Now
8.1
Evolution Payroll
Employment history
ADP Workforce Now
8.1
Evolution Payroll
Job profiles and administration
ADP Workforce Now
7.7
Evolution Payroll
Workflow for transfers, promotions, pay raises, etc.
ADP Workforce Now
7.4
Evolution Payroll
Organizational charting
ADP Workforce Now
6.6
Evolution Payroll
Organization and location management
ADP Workforce Now
7.3
Evolution Payroll
Compliance data (COBRA, OSHA, etc.)
ADP Workforce Now
8.0
Evolution Payroll

Payroll Management

ADP Workforce Now
8.0
Evolution Payroll
7.7
Pay calculation
ADP Workforce Now
8.7
Evolution Payroll
10.0
Support for external payroll vendors
ADP Workforce Now
7.4
Evolution Payroll
Benefit plan administration
ADP Workforce Now
8.0
Evolution Payroll
Direct deposit files
ADP Workforce Now
8.6
Evolution Payroll
10.0
Salary revision and increment management
ADP Workforce Now
7.8
Evolution Payroll
3.0
Reimbursement management
ADP Workforce Now
7.7
Evolution Payroll

Leave and Attendance Management

ADP Workforce Now
8.1
Evolution Payroll
Approval workflow
ADP Workforce Now
8.1
Evolution Payroll
Balance details
ADP Workforce Now
8.1
Evolution Payroll
Annual carry-forward and encashment
ADP Workforce Now
8.1
Evolution Payroll

Employee Self Service

ADP Workforce Now
8.2
Evolution Payroll
View and generate pay and benefit information
ADP Workforce Now
8.7
Evolution Payroll
Update personal information
ADP Workforce Now
8.7
Evolution Payroll
View company policy documentation
ADP Workforce Now
8.6
Evolution Payroll
Employee recognition
ADP Workforce Now
7.6
Evolution Payroll
View job history
ADP Workforce Now
7.6
Evolution Payroll

Asset Management

ADP Workforce Now
6.0
Evolution Payroll
Tracking of all physical assets
ADP Workforce Now
6.0
Evolution Payroll

HR Reporting

ADP Workforce Now
7.0
Evolution Payroll
Report builder
ADP Workforce Now
7.1
Evolution Payroll
Pre-built reports
ADP Workforce Now
7.0
Evolution Payroll
Ability to combine HR data with external data
ADP Workforce Now
7.0
Evolution Payroll

Onboarding

ADP Workforce Now
5.5
Evolution Payroll
New hire portal
ADP Workforce Now
6.1
Evolution Payroll
Manager tracking tools
ADP Workforce Now
4.8
Evolution Payroll

Performance and Goals

ADP Workforce Now
7.8
Evolution Payroll
Corporate goal setting
ADP Workforce Now
7.6
Evolution Payroll
Individual goal setting
ADP Workforce Now
7.8
Evolution Payroll
Line-of sight-visibility
ADP Workforce Now
7.7
Evolution Payroll
Performance tracking
ADP Workforce Now
7.9
Evolution Payroll

Performance Management

ADP Workforce Now
7.5
Evolution Payroll
Performance plans
ADP Workforce Now
7.6
Evolution Payroll
Performance improvement plans
ADP Workforce Now
7.4
Evolution Payroll
Review status tracking
ADP Workforce Now
7.7
Evolution Payroll
Review reminders
ADP Workforce Now
7.4
Evolution Payroll
Multiple review frequency
ADP Workforce Now
7.3
Evolution Payroll

Succession Planning

ADP Workforce Now
6.0
Evolution Payroll
Create succession plans/pools
ADP Workforce Now
5.8
Evolution Payroll
Candidate ranking
ADP Workforce Now
5.8
Evolution Payroll
Candidate search
ADP Workforce Now
6.3
Evolution Payroll
Candidate development
ADP Workforce Now
6.2
Evolution Payroll

Recruiting / ATS

ADP Workforce Now
6.6
Evolution Payroll
Job Requisition Management
ADP Workforce Now
7.9
Evolution Payroll
Company Website Posting
ADP Workforce Now
7.5
Evolution Payroll
Publish to Social Media
ADP Workforce Now
7.4
Evolution Payroll
Job Search Site Posting
ADP Workforce Now
6.6
Evolution Payroll
Duplicate Candidate Prevention
ADP Workforce Now
2.3
Evolution Payroll
Applicant Tracking
ADP Workforce Now
7.3
Evolution Payroll
Notifications and Alerts
ADP Workforce Now
7.5
Evolution Payroll

Pros

  • Benefits enrollment - saves so much time by having the benefits enrollment online. The benefits cost flow directly to payroll so there is no [chance] for error by entering an incorrect amount. Carrier connections flow the info to our insurance company - no paper forms
  • Keeps us informed on any changes involving ACA, taxes or other federal regulations. Subscribe to Eye on Washington and you are always up to date on current happenings in Washington.
  • Ability to handle all of our state and local taxes. We have 9 states and many locals.
Karen Webb profile photo
  • It keeps track of 401K deferrals.
  • It keeps track of our payroll taxes.
  • It handles a variety of payroll types (Hourly, Salary, Weekly, Semi-Monthly and Monthly).
  • Keeps track of SUTA and FUTA rates.
Erik Hall profile photo

Cons

  • Quicker response from the support lines in answering the call. This would require hiring and training of more support staff, which I understand ADP has been doing... ACA having taken it's toll on support stall at all companies.
  • Taking care of clean up on old issues, some having been escalated to upper management. It would be nice to hear how they are proceeding.
  • Would like to be able to pull the Pay Data to a spreadsheet program for manipulation and entry of payroll. Would save time for our data entry payroll department.
Stewart Melanie profile photo
  • One problem it has is if you try to cut multiple checks for a person (sometimes) it creates an error which requires assistance from the processor to get it straightened out.
  • You need to pay close attention when reviewing prior to submitting. Sometimes if you think you saved something it might not have saved it and if you don't catch it before you submit, it requires assistance to get corrected up to and including voiding a check and re-issuing.
  • In my opinion, it's somewhat expensive. I have been looking at other providers who would use a different system, and they seem to be significantly cheaper. That may not be a direct correlation to the software but to the provider.
  • I don't know if it is capable of allowing a user to create new reports, but if it doesn't, that would be something to consider as a missing functionality.
  • I haven't found an area that allows for tracking pay increases. We simply overwrite a persons rate of pay when we give a raise, so there is no tracking of the date a raise was given or a comparison showing what they made prior to or when the last raise was given. (That I am aware of).
Erik Hall profile photo

Likelihood to Renew

ADP Workforce Now8.9
Based on 29 answers
  • Ease of use for the administrator and the employee
  • Perfect payroll audit - fewer payroll errors
  • Customer Service
  • Flexibility
  • Tax Service
  • Garnishment Service
Caroline Dula, CPP profile photo
Evolution Payroll4.0
Based on 1 answer
Evolution is provided by our current third party payroll processor. We are currently considering changing processors, because of increased prices and competition is priced significantly lower.
Erik Hall profile photo

Usability

ADP Workforce Now8.1
Based on 16 answers
Again, because I find the reporting features to still be a bit difficult to utilize.
Carla Ribaudo profile photo
No score
No answers yet
No answers on this topic

Support

ADP Workforce Now6.4
Based on 14 answers
The payroll support is excellent, but the support on the technical side is lacking. The support for the portal is especially lacking. I think they need more training to be able to serve the customer more efficiently. I have had issues with employees not being able to log in even after resetting the password, and have had to call back a couple of different times to get results. Luckily I don't have issues that I need to call them about very often.
Caroline Dula, CPP profile photo
No score
No answers yet
No answers on this topic

Online Training

ADP Workforce Now8.4
Based on 5 answers
The instructions from the recruiting agency on how to use the system was pretty straightforward. It provided step-by-step procedures on where you would need to log in your hours as well as what you would need to highlight (i.e. regular, overtime, etc.) detailing the type of hours that were worked overall. The handout also provided some pictures of the application
Benjamin Yee profile photo
No score
No answers yet
No answers on this topic

Implementation

ADP Workforce Now7.2
Based on 8 answers
Either assign more than one specialist to the implementation process, or assign less clients to the implementation specialist. The process requires attention to detail and the ability to test and re-test as well as verify the information. It also requires a lot of back and forth between the client ant the implementation specialist, so they need to be readily available during the whole implementation process.
Caroline Dula, CPP profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

Our company used ADP prior to Workforce Now. We tried PayChex for one year 11 years ago, however did not like the functionality and time required to process a payroll. We returned to ADP, then tried Paylocity...that lasted one small payroll, as our payroll clerk was extremely dissatisfied with the product. I was on the telephone with our ADP representative asking what ADP could do to help us remedy our error in moving to paylocity. ADP was great, they explained the ADP Workforce Now product. Helped us return to ADP in time to do a full payroll the following week, and helped to collect the information from Paylocity in time to do the first quarter report in a timely manner. This was a difficult task as Paylocity was less than forthcoming with the reports we needed to provide. The Paylocity support team finally admitted they could not do the what they claimed in the demo. Waste of time and a lot of money. ADP Workforce Now has proven to us they will be there when we need them.
Stewart Melanie profile photo
This is the first payroll software I have used. My prior experience was keeping track of the various aspects of a really simple payroll (no benefits at all) in PeachTree 20 plus years ago, so I am unable to provide a comparison.
Erik Hall profile photo

Return on Investment

  • We are consultants for companies that have chosen WFN so ROI is not relevant for us but I believe it is good return if implemented properly
Les Meyer profile photo
  • Considering this company was processing payroll manually and keeping track of all of the items in handwritten ledgers prior to using this software, I would think the impact has been substantially beneficial, just in time and effort savings.
  • The company bought into this service about 20 years prior to my joining them. So, I don't know when they accomplished ROI.
  • My company didn't purchase the software, they use it because the payroll processor uses it as their payroll system. So, there is not traditional ROI, as they never purchased the software.
Erik Hall profile photo

Pricing Details

ADP Workforce Now

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Additional Pricing Details
Please contact ADP for a product demo and ask about a hands-on "test drive" of Workforce Now.

Evolution Payroll

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details