What users are saying about

ADP Workforce Now

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>
491 Ratings

ADP Workforce Now

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>
491 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 7.1 out of 101
1 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 7 out of 101

Add comparison

Likelihood to Recommend

ADP Workforce Now

For a small employer, with very little turnover and few benefit options, ADP may be too costly for the benefit. There are many affordable payroll providers available for small organizations.For large employers with many benefits options, employees in multiple locations, multiple tax jurisdictions and varied pay types (salary, hourly, commission, etc), ADP is ideal. The extended customer service hours, extensive resources for international pay, and capability for multi state taxation is crucial for an international employer.
Melissa Rauch profile photo

Evolution Payroll

We have a small company with very simple needs. This software meets those needs, but it looks like it is capable of doing so much more than what we use it for. I typically use only a few screens and a few reports. It is very well suited for our needs, but I don't know the full functionality of the system due to our limited needs.
Erik Hall profile photo

Feature Rating Comparison

Human Resource Management

ADP Workforce Now
7.7
Evolution Payroll
Employee demographic data
ADP Workforce Now
8.1
Evolution Payroll
Employment history
ADP Workforce Now
8.2
Evolution Payroll
Job profiles and administration
ADP Workforce Now
7.8
Evolution Payroll
Workflow for transfers, promotions, pay raises, etc.
ADP Workforce Now
7.5
Evolution Payroll
Organizational charting
ADP Workforce Now
6.6
Evolution Payroll
Organization and location management
ADP Workforce Now
7.5
Evolution Payroll
Compliance data (COBRA, OSHA, etc.)
ADP Workforce Now
8.1
Evolution Payroll

Payroll Management

ADP Workforce Now
8.2
Evolution Payroll
7.7
Pay calculation
ADP Workforce Now
8.8
Evolution Payroll
10.0
Support for external payroll vendors
ADP Workforce Now
7.6
Evolution Payroll
Benefit plan administration
ADP Workforce Now
8.1
Evolution Payroll
Direct deposit files
ADP Workforce Now
8.7
Evolution Payroll
10.0
Salary revision and increment management
ADP Workforce Now
7.9
Evolution Payroll
3.0
Reimbursement management
ADP Workforce Now
8.0
Evolution Payroll

Leave and Attendance Management

ADP Workforce Now
8.2
Evolution Payroll
Approval workflow
ADP Workforce Now
8.1
Evolution Payroll
Balance details
ADP Workforce Now
8.2
Evolution Payroll
Annual carry-forward and encashment
ADP Workforce Now
8.4
Evolution Payroll

Employee Self Service

ADP Workforce Now
8.2
Evolution Payroll
View and generate pay and benefit information
ADP Workforce Now
8.7
Evolution Payroll
Update personal information
ADP Workforce Now
8.7
Evolution Payroll
View company policy documentation
ADP Workforce Now
8.5
Evolution Payroll
Employee recognition
ADP Workforce Now
7.3
Evolution Payroll
View job history
ADP Workforce Now
7.6
Evolution Payroll

Asset Management

ADP Workforce Now
6.0
Evolution Payroll
Tracking of all physical assets
ADP Workforce Now
6.0
Evolution Payroll

HR Reporting

ADP Workforce Now
7.0
Evolution Payroll
Report builder
ADP Workforce Now
7.0
Evolution Payroll
Pre-built reports
ADP Workforce Now
7.0
Evolution Payroll
Ability to combine HR data with external data
ADP Workforce Now
7.0
Evolution Payroll

Onboarding

ADP Workforce Now
5.5
Evolution Payroll
New hire portal
ADP Workforce Now
6.1
Evolution Payroll
Manager tracking tools
ADP Workforce Now
4.8
Evolution Payroll

Performance and Goals

ADP Workforce Now
7.7
Evolution Payroll
Corporate goal setting
ADP Workforce Now
7.5
Evolution Payroll
Individual goal setting
ADP Workforce Now
7.8
Evolution Payroll
Line-of sight-visibility
ADP Workforce Now
7.5
Evolution Payroll
Performance tracking
ADP Workforce Now
7.8
Evolution Payroll

Performance Management

ADP Workforce Now
7.1
Evolution Payroll
Performance plans
ADP Workforce Now
7.3
Evolution Payroll
Performance improvement plans
ADP Workforce Now
7.1
Evolution Payroll
Review status tracking
ADP Workforce Now
7.3
Evolution Payroll
Review reminders
ADP Workforce Now
7.0
Evolution Payroll
Multiple review frequency
ADP Workforce Now
6.9
Evolution Payroll

Succession Planning

ADP Workforce Now
6.0
Evolution Payroll
Create succession plans/pools
ADP Workforce Now
5.8
Evolution Payroll
Candidate ranking
ADP Workforce Now
5.8
Evolution Payroll
Candidate search
ADP Workforce Now
6.3
Evolution Payroll
Candidate development
ADP Workforce Now
6.2
Evolution Payroll

Recruiting / ATS

ADP Workforce Now
6.8
Evolution Payroll
Job Requisition Management
ADP Workforce Now
8.1
Evolution Payroll
Company Website Posting
ADP Workforce Now
7.8
Evolution Payroll
Publish to Social Media
ADP Workforce Now
7.7
Evolution Payroll
Job Search Site Posting
ADP Workforce Now
6.9
Evolution Payroll
Duplicate Candidate Prevention
ADP Workforce Now
2.3
Evolution Payroll
Applicant Tracking
ADP Workforce Now
7.4
Evolution Payroll
Notifications and Alerts
ADP Workforce Now
7.7
Evolution Payroll

Pros

  • Tax and governmental reporting. For a small business these reports are cumbersome, and time consuming
  • Direct deposit - no more printing out checks and distributing to all employees.
Joey Wilinski profile photo
  • It keeps track of 401K deferrals.
  • It keeps track of our payroll taxes.
  • It handles a variety of payroll types (Hourly, Salary, Weekly, Semi-Monthly and Monthly).
  • Keeps track of SUTA and FUTA rates.
Erik Hall profile photo

Cons

  • Some of the fields are not intuitive, meaning that when filling out things like phone #s and SSN's, the cursor does not automatically move to the next field once it is completed.
  • The performance management section doesn't fit our needs like we had hoped. We do not use a rating system for reviews and the ADP system is set up to be more advanced than what we are as a company. There's no way that we can change this so far and that's unfortunate.
  • Because ADP is such a huge program it runs a lot on cookies/cache. Because of that we have employees who really struggle with their passwords and the fact that we have them punch in and out on a public computer. Previous users and multiple tries with passwords seems to impact the next person who logs in.
Nicole Rieger profile photo
  • One problem it has is if you try to cut multiple checks for a person (sometimes) it creates an error which requires assistance from the processor to get it straightened out.
  • You need to pay close attention when reviewing prior to submitting. Sometimes if you think you saved something it might not have saved it and if you don't catch it before you submit, it requires assistance to get corrected up to and including voiding a check and re-issuing.
  • In my opinion, it's somewhat expensive. I have been looking at other providers who would use a different system, and they seem to be significantly cheaper. That may not be a direct correlation to the software but to the provider.
  • I don't know if it is capable of allowing a user to create new reports, but if it doesn't, that would be something to consider as a missing functionality.
  • I haven't found an area that allows for tracking pay increases. We simply overwrite a persons rate of pay when we give a raise, so there is no tracking of the date a raise was given or a comparison showing what they made prior to or when the last raise was given. (That I am aware of).
Erik Hall profile photo

Likelihood to Renew

ADP Workforce Now8.8
Based on 29 answers
It's in. It works. The cost compared favorably to the competition. I cannot imagine there would be reason to switch at this point.
Evan Saltzman profile photo
Evolution Payroll4.0
Based on 1 answer
Evolution is provided by our current third party payroll processor. We are currently considering changing processors, because of increased prices and competition is priced significantly lower.
Erik Hall profile photo

Usability

ADP Workforce Now8.2
Based on 16 answers
Most functionality is intuitive, but there are some fields that are unique to other processes that need to be identified on screen so the user knows when a field is required to accomplish a specific goal.
Yvette Calhoun profile photo
No score
No answers yet
No answers on this topic

Support

ADP Workforce Now7.0
Based on 14 answers
ADP has gone back to the designated "team support" module for clients on the newer versions of WFN, and the introduction of "The Bridge" has just added additional resources for problem resolution. It is a blog of current users who can share ideas/solutions in real time. And open case numbers are relatively east to track, and will allow the clients to view status of specific cases in the near future. We currently have no open items!
Henri Pichal profile photo
No score
No answers yet
No answers on this topic

Online Training

ADP Workforce Now8.3
Based on 5 answers
The instructions from the recruiting agency on how to use the system was pretty straightforward. It provided step-by-step procedures on where you would need to log in your hours as well as what you would need to highlight (i.e. regular, overtime, etc.) detailing the type of hours that were worked overall. The handout also provided some pictures of the application
Benjamin Yee profile photo
No score
No answers yet
No answers on this topic

Implementation

ADP Workforce Now7.5
Based on 8 answers
Either assign more than one specialist to the implementation process, or assign less clients to the implementation specialist. The process requires attention to detail and the ability to test and re-test as well as verify the information. It also requires a lot of back and forth between the client ant the implementation specialist, so they need to be readily available during the whole implementation process.
Caroline Dula, CPP profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

The previous system I used was an old version of PeopleSoft that was so far past needing to be updated that we were not able to make the modifications that we needed. It's not really a fair comparisson because the systems are so dramatically different. ADP has an all in one opportuntiy where there was only the HR portion in PeopleSoft. We did not have any recruiting or payroll opportunties in the system. When it's available, I highly suggest you go after it and have it all in one
Nicole Rieger profile photo
This is the first payroll software I have used. My prior experience was keeping track of the various aspects of a really simple payroll (no benefits at all) in PeachTree 20 plus years ago, so I am unable to provide a comparison.
Erik Hall profile photo

Return on Investment

  • As a payroll manager and senior analyst, a quicker payroll processing has freed up substantial time for me to further develop financial metrics and focus on growing our company's profitability.
  • Far fewer payroll errors leads to improved employee moral and less time fixing said errors.
Dixon Pettengill profile photo
  • Considering this company was processing payroll manually and keeping track of all of the items in handwritten ledgers prior to using this software, I would think the impact has been substantially beneficial, just in time and effort savings.
  • The company bought into this service about 20 years prior to my joining them. So, I don't know when they accomplished ROI.
  • My company didn't purchase the software, they use it because the payroll processor uses it as their payroll system. So, there is not traditional ROI, as they never purchased the software.
Erik Hall profile photo

Pricing Details

ADP Workforce Now

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Additional Pricing Details
Please contact ADP for a product demo and ask about a hands-on "test drive" of Workforce Now.

Evolution Payroll

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details