What users are saying about
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Top Rated
1819 Ratings
7 Ratings

ADP Workforce Now

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Top Rated
1819 Ratings
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Score 7.9 out of 100
7 Ratings
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Score 8.9 out of 100

Feature Set Ratings

  • ADP Workforce Now ranks higher in 1 feature set: Employee Self Service
  • TeamWise ranks higher in 10 feature sets: Human Resource Management, Payroll Management, Leave and Attendance Management, Asset Management, HR Reporting, Onboarding, Performance and Goals, Performance Management, Succession Planning, Recruiting / ATS

Human Resource Management

7.7

ADP Workforce Now

77%
8.1

TeamWise

81%
TeamWise ranks higher in 4/7 features

Employee demographic data

8.4
84%
841 Ratings
8.3
83%
3 Ratings

Employment history

8.2
82%
871 Ratings
8.0
80%
3 Ratings

Job profiles and administration

7.9
79%
824 Ratings
7.7
77%
3 Ratings

Workflow for transfers, promotions, pay raises, etc.

7.6
76%
847 Ratings
7.7
77%
3 Ratings

Organizational charting

6.8
68%
592 Ratings
8.7
87%
3 Ratings

Organization and location management

7.5
75%
655 Ratings
8.3
83%
3 Ratings

Compliance data (COBRA, OSHA, etc.)

7.4
74%
602 Ratings
8.0
80%
2 Ratings

Payroll Management

8.2

ADP Workforce Now

82%
8.6

TeamWise

86%
TeamWise ranks higher in 6/7 features

Pay calculation

8.6
86%
924 Ratings
9.0
90%
3 Ratings

Support for external payroll vendors

7.7
77%
364 Ratings
8.3
83%
3 Ratings

Off-cycle/On-Demand payment

8.1
81%
242 Ratings
8.3
83%
3 Ratings

Benefit plan administration

8.0
80%
746 Ratings
9.0
90%
3 Ratings

Direct deposit files

8.7
87%
915 Ratings
8.3
83%
3 Ratings

Salary revision and increment management

8.1
81%
722 Ratings
8.3
83%
3 Ratings

Reimbursement management

8.0
80%
438 Ratings
8.7
87%
3 Ratings

Leave and Attendance Management

7.8

ADP Workforce Now

78%
8.1

TeamWise

81%
ADP Workforce Now ranks higher in 2/3 features

Approval workflow

8.0
80%
715 Ratings
9.0
90%
3 Ratings

Balance details

7.8
78%
747 Ratings
7.7
77%
3 Ratings

Annual carry-forward and encashment

7.8
78%
604 Ratings
7.7
77%
3 Ratings

Employee Self Service

8.2

ADP Workforce Now

82%
7.9

TeamWise

79%
ADP Workforce Now ranks higher in 4/5 features

View and generate pay and benefit information

8.6
86%
912 Ratings
8.3
83%
3 Ratings

Update personal information

8.6
86%
900 Ratings
8.0
80%
3 Ratings

View company policy documentation

8.3
83%
726 Ratings
8.0
80%
3 Ratings

Employee recognition

7.6
76%
342 Ratings
7.0
70%
3 Ratings

View job history

7.7
77%
32 Ratings
8.0
80%
3 Ratings

Asset Management

6.0

ADP Workforce Now

60%
8.3

TeamWise

83%
TeamWise ranks higher in 1/1 features

Tracking of all physical assets

6.0
60%
12 Ratings
8.3
83%
3 Ratings

HR Reporting

7.3

ADP Workforce Now

73%
8.1

TeamWise

81%
TeamWise ranks higher in 3/3 features

Report builder

7.3
73%
861 Ratings
8.0
80%
3 Ratings

Pre-built reports

7.5
75%
857 Ratings
8.0
80%
3 Ratings

Ability to combine HR data with external data

7.0
70%
515 Ratings
8.3
83%
3 Ratings

Onboarding

8.0

ADP Workforce Now

80%
8.5

TeamWise

85%
TeamWise ranks higher in 2/2 features

New hire portal

8.2
82%
63 Ratings
8.3
83%
3 Ratings

Manager tracking tools

7.9
79%
50 Ratings
8.7
87%
3 Ratings

Performance and Goals

7.5

ADP Workforce Now

75%
7.6

TeamWise

76%
TeamWise ranks higher in 3/4 features

Corporate goal setting

7.6
76%
221 Ratings
7.3
73%
3 Ratings

Individual goal setting

7.5
75%
270 Ratings
7.7
77%
3 Ratings

Line-of sight-visibility

7.3
73%
221 Ratings
8.0
80%
3 Ratings

Performance tracking

7.4
74%
260 Ratings
7.5
75%
2 Ratings

Performance Management

7.4

ADP Workforce Now

74%
8.3

TeamWise

83%
TeamWise ranks higher in 5/5 features

Performance plans

7.3
73%
335 Ratings
8.7
87%
3 Ratings

Performance improvement plans

7.3
73%
288 Ratings
8.3
83%
3 Ratings

Review status tracking

7.4
74%
343 Ratings
8.0
80%
3 Ratings

Review reminders

7.6
76%
350 Ratings
8.3
83%
3 Ratings

Multiple review frequency

7.6
76%
290 Ratings
8.0
80%
3 Ratings

Succession Planning

6.0

ADP Workforce Now

60%
7.8

TeamWise

78%
TeamWise ranks higher in 4/4 features

Create succession plans/pools

5.8
58%
6 Ratings
6.7
67%
3 Ratings

Candidate ranking

5.8
58%
6 Ratings
8.3
83%
3 Ratings

Candidate search

6.3
63%
7 Ratings
8.7
87%
3 Ratings

Candidate development

6.2
62%
6 Ratings
7.7
77%
3 Ratings

Recruiting / ATS

7.0

ADP Workforce Now

70%
7.8

TeamWise

78%
TeamWise ranks higher in 6/7 features

Job Requisition Management

7.8
78%
334 Ratings
8.0
80%
3 Ratings

Company Website Posting

7.9
79%
331 Ratings
8.0
80%
3 Ratings

Publish to Social Media

7.4
74%
269 Ratings
7.0
70%
3 Ratings

Job Search Site Posting

7.6
76%
294 Ratings
7.7
77%
3 Ratings

Duplicate Candidate Prevention

2.3
23%
8 Ratings
7.0
70%
3 Ratings

Applicant Tracking

7.8
78%
334 Ratings
8.3
83%
3 Ratings

Notifications and Alerts

7.9
79%
353 Ratings
8.3
83%
3 Ratings

Attribute Ratings

  • ADP Workforce Now is rated higher in 1 area: Support Rating
  • TeamWise is rated higher in 2 areas: Likelihood to Recommend, Likelihood to Renew

Likelihood to Recommend

8.0

ADP Workforce Now

80%
1014 Ratings
8.7

TeamWise

87%
4 Ratings

Likelihood to Renew

8.7

ADP Workforce Now

87%
78 Ratings
9.1

TeamWise

91%
1 Rating

Usability

7.4

ADP Workforce Now

74%
72 Ratings

TeamWise

N/A
0 Ratings

Availability

8.3

ADP Workforce Now

83%
19 Ratings

TeamWise

N/A
0 Ratings

Performance

7.9

ADP Workforce Now

79%
17 Ratings

TeamWise

N/A
0 Ratings

Support Rating

7.5

ADP Workforce Now

75%
421 Ratings
5.5

TeamWise

55%
2 Ratings

In-Person Training

5.1

ADP Workforce Now

51%
8 Ratings

TeamWise

N/A
0 Ratings

Online Training

6.2

ADP Workforce Now

62%
17 Ratings

TeamWise

N/A
0 Ratings

Implementation Rating

6.6

ADP Workforce Now

66%
52 Ratings

TeamWise

N/A
0 Ratings

Configurability

5.2

ADP Workforce Now

52%
9 Ratings

TeamWise

N/A
0 Ratings

Ease of integration

6.2

ADP Workforce Now

62%
8 Ratings

TeamWise

N/A
0 Ratings

Product Scalability

7.6

ADP Workforce Now

76%
676 Ratings

TeamWise

N/A
0 Ratings

Vendor post-sale

5.2

ADP Workforce Now

52%
8 Ratings

TeamWise

N/A
0 Ratings

Vendor pre-sale

6.1

ADP Workforce Now

61%
8 Ratings

TeamWise

N/A
0 Ratings

Likelihood to Recommend

ADP

If you need to process payroll frequently for several hundred employees and file various reports for tax/compliance purposes, ADP is a sound tool. If you are looking for a comprehensive employee onboarding solution, there are many more automated and advanced tools on the market. The benefits administration tools are decent once you have completed the implementation but mentally prepare yourself for the implementation to take several months longer than what you originally anticipated.
Read full review

TrogonSoft

Because the entire information and documents are at your fingertips.
Read full review

Pros

ADP

  • The Benefits Services Team has provided seamless integration between our employees and their benefits selections upon hire, as well as annual enrollment for all employees. It has saved me untold hours in not only communicating with all of my benefit partners but also in invoice reconciliation and life event changes.
  • The recruitment and job requisition has been an absolute game-changer for our company. We launched a career center on our website that integrates from the platform, and allows us to attract talent at a much higher level. It also integrates with the top job posting sites for maximum exposure. All communications with candidates are tracked and saved on the system, and I love that the templates are customizable.
  • ADP is excellent at payroll processing. This seems basic, however, there is so much flexibility built into their system. We have had to process one-time checks, make corrections to previous checks, revise end-of-year W2's and the payroll team is always there to help and guide us through the solutions.
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TrogonSoft

  • Teamwise will help to work out the little details to create robust business choices and to figure out the expansion of the organization as your employees aren’t pasted to the desk.
  • It can control all the data of the organization and its workers and customers.
  • The system is neatly developed and offers a customized bit to the users.
Read full review

Cons

ADP

  • The font size of employees' pay rate on Pay Profile should be smaller. I'm always worried someone walks up to me and I can't minimize the screen fast enough.
  • Assigning a time-off policy isn't easy to find.
  • Vacation accrual policy is set up behind the scenes, I'd like to see the criteria without calling customer service.
Read full review

TrogonSoft

  • So far, there is nothing that needs to be taken care of.
Read full review

Pricing Details

ADP Workforce Now

Starting Price

$0

Editions & Modules

ADP Workforce Now editions and modules pricing
EditionModules
EssentialContact sales team1
EnhancedContact sales team2
CompleteContact sales team3
HR ProContact sales team4
Payroll EssentialsContact sales team5
HR PlusContact sales team6
Hiring AdvantageContact sales team7
Performance PlusContact sales team8

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

Required

Additional Details

Please contact ADP for a product demo and ask about a hands-on "test drive" of Workforce Now.

Learn More

TeamWise

Starting Price

$0 Per Seat per Month

Editions & Modules

TeamWise editions and modules pricing
EditionModules
Basic$6,0001
Standard$10,0002
Advanced$11,4003
Professional$12,6004

Footnotes

  1. Per Seat per Month
  2. Per Seat per Month
  3. Per Seat per Month
  4. Per Seat per Month

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

Optional

Additional Details

Likelihood to Renew

ADP

Due to the lack of support from the sales and service center we are looking at other options outside of ADP. Again it is a good system, it just lacks the support it deserves from the company employees. It is just unimaginable that you will need to reach out to a service provider several times for the same issue and not get it resolved.
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TrogonSoft

TeamWise fulfills all our HR related requirements and keeps on improvising the product on a continual basis.
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Usability

ADP

Global HR management and payroll processing is a complex area. That said, ADP is going a great job with the software platform. Users do need to come into this work with knowledge of what the outcome should be, how the input affects output, how one item affects other items, and more. This is not an area for an entry clerk to be working. Customer service has really ramped up in effectiveness. Cross training so one representative can assist without multiple transfers, has been a big improvement. The online support platform allows for creating a case, following progress and constant communication. Choosing an 8 rating leaves room for the major and exciting changes that are in progress. We look forward to what is rolled out soon based on the ever present feedback from users
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TrogonSoft

No answers on this topic

Reliability and Availability

ADP

ADP outages are very rare
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TrogonSoft

No answers on this topic

Performance

ADP

Overall, I think the functionality of the program works pretty well. Sometimes, certain browsers do not work well for the policy function of ADP, but that is the only issue thus far
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TrogonSoft

No answers on this topic

Support Rating

ADP

It is clear that ADP Workforce Now is consistently supported with new updates and Beta testing new functions. While I can't say I've utilized every function or tries many of the new ones that come out, it is clear that the product will be supported well for a long time. ADP isn't going anywhere.
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TrogonSoft

No answers on this topic

In-Person Training

ADP

In-person training was pretty good - I think this significantly depends on the trainer. Our trainer was really good and showed what ADP can do - but I know that all trainers are not the same - and this truly makes such as difference. Overall, our training went pretty well.
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TrogonSoft

No answers on this topic

Online Training

ADP

At the time training was not as expansive as it is now. If it could go wrong it did for me so the process was difficult and lengthy. I needed to have more in person walkthroughs of things to ensure the transition was done correctly. Not sure what else I can say, we were part of the initial move to Workforce Now when it was introduced.
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TrogonSoft

No answers on this topic

Implementation Rating

ADP

Either assign more than one specialist to the implementation process, or assign less clients to the implementation specialist. The process requires attention to detail and the ability to test and re-test as well as verify the information. It also requires a lot of back and forth between the client ant the implementation specialist, so they need to be readily available during the whole implementation process.
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TrogonSoft

No answers on this topic

Alternatives Considered

ADP

isolved was not practical for a business of our size. isolved was also a pain on the administrator end to use, employees could not view their own times, requests, etc. Additionally, it was not very user-friendly. ADP Workforce Now has touched and improved upon these points which makes them the top choice for us. ADP Workforce Now also offered way more for a better price!
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TrogonSoft

Because it's an extremely economical business discipline that may cut back your prices and increase productivity.
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Scalability

ADP

Being that we are a smaller organization, I know it easily can scale as we grow. Knowing that they are able to adapt from large companies to smaller ones supports that they have a great scalable infrastructure in place. I am happy with the improved support and options to access support as well.
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TrogonSoft

No answers on this topic

Return on Investment

ADP

  • Connection to benefit providers and the passage of data on a weekly basis is great, once the carriers are connected properly
  • Communication to the retirement provider was presented as immediate and we were led to believe communication and updates would be faster and smoother than we experienced with Paychex, and the communication is virtually the same. We have a much better employer rep with ADP retirement though, and for that, I have saved several hours over time.
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TrogonSoft

  • TeamWise adds massively to the cost of management.
  • The software is a one-stop solution for many problems which justifies the cost.
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