afi.ai vs. Datto SIRIS

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
afi.ai
Score 10.0 out of 10
N/A
Afi Google Workspace (Formerly G Suite) and Microsoft 365 Backup offers data protection boasting a clean & responsive UI and SLA-based protection settings. Afi is powered by modern cloud architecture based on micro-services and leverages AI technology and machine learning to reduce manual administrative tasks and provide better resiliency. - Protect all Google Workspace data, including (team) Drives, Gmail, Calendars, Contacts and Sites with preserved user rights &…N/A
Datto SIRIS
Score 8.9 out of 10
N/A
Datto SIRIS is a BCDR solution built for MSPs to prevent data loss and minimize downtime. Utilizing a cloud-first approach, MSPs can offer their clients local backup and recovery with a cloud-based repository and full disaster recovery in the cloud. All of this administered from a multi-tenant cloud portal that allows MSPs to view, manage and recover client data from a single interface.N/A
Pricing
afi.aiDatto SIRIS
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
afi.aiDatto SIRIS
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsDatto sells 100% through the channel. Specifically, Datto partners with managed service providers (MSPs). The MSPs then sell direct to small and mid-sized businesses, worldwide.
More Pricing Information
Community Pulse
afi.aiDatto SIRIS
Considered Both Products
afi.ai
Chose afi.ai
Slow, very limited Microsoft Teams support.
Chose afi.ai
We used Backupify before, and decided to move as the system overall became very unreliable (lost data, inaccessible UI, sluggish, etc.).
Datto SIRIS

No answer on this topic

Top Pros
Top Cons
Features
afi.aiDatto SIRIS
Data Center Backup
Comparison of Data Center Backup features of Product A and Product B
afi.ai
-
Ratings
Datto SIRIS
8.0
1 Ratings
1% below category average
Flexible deployment00 Ratings9.01 Ratings
Encryption00 Ratings7.01 Ratings
Best Alternatives
afi.aiDatto SIRIS
Small Businesses
Backupify
Backupify
Score 9.8 out of 10
Axcient x360Recover
Axcient x360Recover
Score 9.7 out of 10
Medium-sized Companies
Druva Security Cloud
Druva Security Cloud
Score 9.7 out of 10
Cove Data Protection
Cove Data Protection
Score 9.4 out of 10
Enterprises
Druva Security Cloud
Druva Security Cloud
Score 9.7 out of 10
Veeam Data Platform
Veeam Data Platform
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
afi.aiDatto SIRIS
Likelihood to Recommend
10.0
(9 ratings)
9.0
(32 ratings)
Likelihood to Renew
10.0
(2 ratings)
10.0
(1 ratings)
Usability
9.7
(3 ratings)
10.0
(1 ratings)
Support Rating
9.8
(4 ratings)
9.0
(11 ratings)
User Testimonials
afi.aiDatto SIRIS
Likelihood to Recommend
afi.ai
1. Data backup for Exchange Online, SharePoint and Teams works very well and reliable. 2. MS Teams support is good, which includes Private channels. 3. Excellent security options ( ransomware detection, encryption keys hosted by us) 4. Self service for end users is a huge time saver for our helpdesk team 5. We kill two birds with one stone with user archiving, compliance and cost savings on MS licenses.
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Kaseya
Datto is a fantastic option for smaller businesses who don't have as large of a budget. It might work well for larger businesses as well, but the features are not exactly on par with more prevalent backup solutions. So, that should be kept in mind while determining a good fit for a company. But if selling a backup solution is met with push back, this can be a great option to give a good working backup solution. It offers the main features solutions should have, so it's definitely not a compromise. Just keep in mind the features it does not offer.
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Pros
afi.ai
  • Archiving of deleted Microsoft 365 users.
  • Backup of SharePoint lists and OneNote books.
  • Fast offline export of a mailbox and SharePoint items.
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Kaseya
  • Simple agent setup for new machines to be protected. A new machine can be setup on the server in under a minute whether it be a Linux or Windows based machine.
  • Local virtualization on the Datto is quick to start up. After a physical problem with a server I had the machine locally virtualized on the Datto before users had a chance to report service issues to me.
  • Nothing to do on my end to get backups shifted to offsite data center. Schedules are setup for each machine or group of machines and I sleep well knowing all our backups are safely stored offsite.
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Cons
afi.ai
  • Reporting API could be improved
  • Data center in the UK to be post-Brexit proof would be good (which, as I understand, is planned)
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Kaseya
  • Initial backup sync: The downside to the cloud backup is that, if you have a lot of data, you need an external hard drive to seed to the cloud. And you usually have to request this after you've already got everything else working.
  • Unsyncing: We have pretty decent bandwidth, but with 8TB of data, we'd get syncing issues with the cloud servers every 3 months or so. The only way to address it was to request another external drive and resync it, but that also meant losing the older data.
  • Availability and support: Datto only operates through MSPs and VARs, and will not help you directly without putting in a ticket with your provider. This causes delays, and extra epenses, and if you grow beyond the need for an MSP, you have to keep them around for at least that piece.
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Likelihood to Renew
afi.ai
We will continue to renew the service for as long as we continue to use MS 365, unless Microsoft will release native Office 365 backup that provides all necessary features, including multi-geo admin roles, long-term affordable archiving storage tier, auto-conversion of email formats (MBOX, EML etc), point-in-time preview of previous file versions.
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Kaseya
I trust the product and service and am satisfied with the direction of the company
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Usability
afi.ai
The UI is very intuitive and requires almost zero training to use. Our end users were able to use it with after just reading a simple one-pager.
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Kaseya
Usability is great. The web interface is simple and easy to use. While various options are available for client backups, it is very easy to re-use settings of the existing client, so adding new clients is a very fast process. Configuration of the agent on the client-side cannot be easier as well. Datto dashboard provides an overview of the client status, and email notifications can be configured for various events.
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Support Rating
afi.ai
Support is very technical and always eager to help us. The support team's responses are mostly relevant, with no generic/automated answers that would waste our time. The company's online product documentation is very clear and to the point; it answers most of the user questions in a detailed and clear manner.
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Kaseya
My specific example or reason for this rating goes back to a need for support after a client on this platform has a fire. In a nutshell, Datto had no idea how to BMR the image back to the server correctly, and as a result, the RAID on the server was lost, due to the Datto BDR environment not being able to see the RAID card, and the support technician knowing how to inject drivers.
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Alternatives Considered
afi.ai
We used Backupify before, and decided to move as the system overall became very unreliable (lost data, inaccessible UI, sluggish, etc.).
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Kaseya
Datto seemed to be better than other vendors I trialed, and I inherited an Alto device, so it was easy to stay with them. I also assumed the backups had been working with the previous contractor, but it turns out they had been failing for months and no one knew it.
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Return on Investment
afi.ai
  • We have used afi.ai to recover data 3 times since we signed up. The cost of potentially lost data was $1k+.
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Kaseya
  • In most cases, Datto will provide the appliance free of charge with a 3-5 year contract which results in a modest monthly fee instead of a large initial outlay and monthly fees.
  • The contract's warranty is top-notch. Failed drives or issues with the appliances are replaced/corrected with free replacements and shipping.
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ScreenShots