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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Agiline CRM

    Score8.1 out of 10
    N/AAgiline CRM is a customer relationship management (CRM) software. It is built around features like sales automation, marketing automation, customer service / help desk, and contact management.N/A

    Constant Contact

    Score8 out of 10
    N/AConstant Contact is a full-featured email marketing solution with capabilities such as social media integration, drag-and-drop editing, and real-time reporting. It is a bulk email tool designed for SMB customers. Since 2019, Constant Contact also offers marketing automation features, a website and landing page builder, and other tools to support midsize businesses.

    $12

    per month

    Pricing
    Agiline CRMConstant Contact
    Editions & Modules
    No answers on this topic
    Lite
    Starting at $12.00
    per month
    Standard
    Starting at $35.00
    per month
    Premium
    Starting at $80.00
    per month
    Offerings
    Pricing Offerings
    Agiline CRMConstant Contact
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—The SMS Marketing tool can be added to any Standard or Premium Constant Contact account. SMS is only available in the US for Standard and Premium paid plans. SMS can be added when logged in to an account after purchase. Plans start at $10/month for up to 500 messages.
    More Pricing Information
    Community Pulse
    Agiline CRMConstant Contact
    Considered Both Products
    Agiline LLC
    No answer on this topic
    Constant Contact
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    85%
    Would buy again
    61 Answers
    Delivers good value for the price
    No answers on this topic
    94%
    Delivers good value for the price
    61 Answers
    Happy with the feature set
    No answers on this topic
    85%
    Happy with the feature set
    61 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    91%
    Lived up to sales and marketing promises
    42 Answers
    Implementation went as expected
    No answers on this topic
    90%
    Implementation went as expected
    46 Answers
    Features
    Agiline CRMConstant Contact
    Sales Force Automation
    Comparison of Sales Force Automation features of Agiline CRM and Constant Contact
    Feature
    Agiline CRM
    9.2
    1 Ratings
    16% above category average
    Constant Contact
    -
    Ratings
    Customer data management / contact management9.01 Ratings00 Ratings
    Workflow management9.01 Ratings00 Ratings
    Territory management10.01 Ratings00 Ratings
    Opportunity management9.01 Ratings00 Ratings
    Integration with email client (e.g., Outlook or Gmail)9.01 Ratings00 Ratings
    Contract management9.01 Ratings00 Ratings
    Quote & order management10.01 Ratings00 Ratings
    Interaction tracking9.01 Ratings00 Ratings
    Channel / partner relationship management9.01 Ratings00 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Agiline CRM and Constant Contact
    Feature
    Agiline CRM
    9.3
    1 Ratings
    19% above category average
    Constant Contact
    -
    Ratings
    Case management10.01 Ratings00 Ratings
    Call center management9.01 Ratings00 Ratings
    Help desk management9.01 Ratings00 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Agiline CRM and Constant Contact
    Feature
    Agiline CRM
    9.5
    1 Ratings
    21% above category average
    Constant Contact
    -
    Ratings
    Lead management10.01 Ratings00 Ratings
    Email marketing9.01 Ratings00 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Agiline CRM and Constant Contact
    Feature
    Agiline CRM
    9.3
    1 Ratings
    19% above category average
    Constant Contact
    -
    Ratings
    Task management9.01 Ratings00 Ratings
    Billing and invoicing management10.01 Ratings00 Ratings
    Reporting9.01 Ratings00 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Agiline CRM and Constant Contact
    Feature
    Agiline CRM
    9.0
    1 Ratings
    16% above category average
    Constant Contact
    -
    Ratings
    Forecasting9.01 Ratings00 Ratings
    Pipeline visualization9.01 Ratings00 Ratings
    Customizable reports9.01 Ratings00 Ratings
    Customization
    Comparison of Customization features of Agiline CRM and Constant Contact
    Feature
    Agiline CRM
    8.5
    1 Ratings
    11% above category average
    Constant Contact
    -
    Ratings
    Custom fields9.01 Ratings00 Ratings
    Custom objects8.01 Ratings00 Ratings
    Scripting environment8.01 Ratings00 Ratings
    API for custom integration9.01 Ratings00 Ratings
    Security
    Comparison of Security features of Agiline CRM and Constant Contact
    Feature
    Agiline CRM
    9.0
    1 Ratings
    7% above category average
    Constant Contact
    -
    Ratings
    Single sign-on capability9.01 Ratings00 Ratings
    Role-based user permissions9.01 Ratings00 Ratings
    Social CRM
    Comparison of Social CRM features of Agiline CRM and Constant Contact
    Feature
    Agiline CRM
    9.5
    1 Ratings
    23% above category average
    Constant Contact
    -
    Ratings
    Social data10.01 Ratings00 Ratings
    Social engagement9.01 Ratings00 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Agiline CRM and Constant Contact
    Feature
    Agiline CRM
    9.5
    1 Ratings
    23% above category average
    Constant Contact
    -
    Ratings
    Marketing automation9.01 Ratings00 Ratings
    Compensation management10.01 Ratings00 Ratings
    Platform
    Comparison of Platform features of Agiline CRM and Constant Contact
    Feature
    Agiline CRM
    9.0
    1 Ratings
    17% above category average
    Constant Contact
    -
    Ratings
    Mobile access9.01 Ratings00 Ratings
    Email & Online Marketing
    Comparison of Email & Online Marketing features of Agiline CRM and Constant Contact
    Feature
    Agiline CRM
    -
    Ratings
    Constant Contact
    9.0
    120 Ratings
    12% above category average
    WYSIWYG email editor00 Ratings9.7102 Ratings
    Dynamic content00 Ratings9.7104 Ratings
    Ability to test dynamic content00 Ratings8.582 Ratings
    Landing pages00 Ratings9.378 Ratings
    A/B testing00 Ratings8.473 Ratings
    Mobile optimization00 Ratings8.686 Ratings
    Email deliverability reporting00 Ratings9.9116 Ratings
    List management00 Ratings9.3118 Ratings
    Triggered drip sequences00 Ratings7.962 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Agiline CRM and Constant Contact
    Feature
    Agiline CRM
    -
    Ratings
    Constant Contact
    8.5
    117 Ratings
    11% above category average
    Dashboards00 Ratings8.488 Ratings
    Standard reports00 Ratings9.8115 Ratings
    Custom reports00 Ratings7.558 Ratings
    Pre-Send Testing
    Comparison of Pre-Send Testing features of Agiline CRM and Constant Contact
    Feature
    Agiline CRM
    -
    Ratings
    Constant Contact
    8.4
    69 Ratings
    3% above category average
    URL Validation00 Ratings8.231 Ratings
    Link Tracking00 Ratings7.934 Ratings
    Image Validation00 Ratings8.932 Ratings
    Inbox Display00 Ratings8.635 Ratings
    Email Accessibility Tools00 Ratings7.928 Ratings
    Spelling and Grammar Check00 Ratings9.856 Ratings
    Spam Testing00 Ratings6.026 Ratings
    Email Previews00 Ratings9.968 Ratings
    Best Alternatives
    Agiline CRMConstant Contact
    Small Businesses
    Salesflare
    Score10 out of 10
    Mad Mimi
    Score10 out of 10
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    Campaign Monitor by Marigold
    Score9 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    Emma by Marigold
    Score8.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Agiline CRMConstant Contact
    Likelihood to Recommend
    9.0
    (1 ratings)
    9.8
    (135 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.9
    (23 ratings)
    Usability
    9.0
    (1 ratings)
    10.0
    (12 ratings)
    Availability
    -
    (0 ratings)
    9.0
    (2 ratings)
    Performance
    -
    (0 ratings)
    10.0
    (2 ratings)
    Support Rating
    9.0
    (1 ratings)
    10.0
    (9 ratings)
    Online Training
    -
    (0 ratings)
    10.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    10.0
    (5 ratings)
    Configurability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    Agiline CRMConstant Contact
    Likelihood to Recommend
    Agiline LLC
    Agiline CRM is a tool one must have installed in their company in order to manage and strengthen the bond with their clients. How cool is that to use a tool which is user-friendly and is helping you in almost everything. Its contact management feature is amazing along with the marketing automation feature. Agiline CRM is a tool that has made Customer relation management quite handy.
    Incentivized
    Read full review
    Constant Contact
    Constant Contact is an excellent tool for sending out flyers and newsletters. However, I feel the content's appearance is typically all the same. When I receive an email from Constant Contact, I can immediately identify it - the templates usually all look the same. When sending out communications with images, it is easy to use Constant Contact and link webpages. However, the email layout is always vertical and can get very lengthy. I prefer a more flip-book approach with options to flip the page.
    Incentivized
    Read full review
    Pros
    Agiline LLC
    • Its marketing automation feature is fast and dynamic.
    • It has the capacity to hold many contacts intact and manages them amazingly.
    • Its interface is easy and not complex for beginners.
    Incentivized
    Read full review
    Constant Contact
    • Market segmentation is great: my main segmentation is by region because that's how our sales team is divided.
    • Lists: making customized email lists is easy and intuitive; the custom fields allow some flexibility in case our fields don't exactly line up with Constant Contact's.
    • Campaigns: creating campaigns is quick and simple. I especially appreciate the 'resend to non-openers' option. I am constantly using this feature.
    • Subject line generator: I like using the recommended subject lines. I'm able to plug in their recommended ideas, or sometimes, this feature helps me generate my own ideas.
    Read full review
    Cons
    Agiline LLC
    • I have found its import of contacts quite complex.
    • It doesn’t work well with some of the browsers.
    Incentivized
    Read full review
    Constant Contact
    • It would be nice if we had more customizable options for emails - like moving around pictures and text boxes, rather than a set spot for everything to go.
    • I would like it if multiple people could work on a document at one time. So if I'm in charge of graphics, I can get those updated while someone else is entering content, etc.
    Incentivized
    Read full review
    Likelihood to Renew
    Agiline LLC
    No answers on this topic
    Constant Contact
    There is no doubt that we are going to renew Constant Contact. We have not just invested a lot of time in learning and creating a great looking product but we have developed a strong database of information that allows us to track how we are doing for each newsletter. This supports our goals of creating products that residents desire and are excited to receive.
    Read full review
    Usability
    Agiline LLC
    Agiline CRM is [a] well-designed tool for marketing automation and for Contact management my overall experience is great with it. The customer support of Agiline is amazing. We had to get in contact
    with them twice and found them highly responsive and professional people
    having complete command of the product which eventually facilitated us
    in solving our problem.
    Incentivized
    Read full review
    Constant Contact
    There is always room for improvement. I don't know how they test their systems, but they should invite not-so computer savvy people to test it. If I, as an expert have problems, they need to think like the technophobe. Since I've used Constant Contact in the past as part of my former employment, I have not viewed any of the tutorials and just jumped in to work on my client's newsletter. With that said, I found some areas easy and some a bit cumbersome
    Read full review
    Reliability and Availability
    Agiline LLC
    No answers on this topic
    Constant Contact
    No major problems in sending out the email campaigns and accessing the analytics
    Incentivized
    Read full review
    Performance
    Agiline LLC
    No answers on this topic
    Constant Contact
    The system seemed quite slow sometimes. Specifically, there was sometimes a delay in sends if it was during a high traffic period. There were time-outs when uploading new code for an email, and a lag in reporting analytics which was sometimes as long as 72 hours
    Read full review
    Support Rating
    Agiline LLC
    Its features like sales automation have helped in saving our time and with the help of this tool, we can keep the data of our loyal clients safe in one place. It has multiple features to facilitate one's experience. But its price is not good. Agiline CRM is a tool that has made customer relation management quite handy.
    Incentivized
    Read full review
    Constant Contact
    I think the overall support for Constant Contact has always been incredible; I have nothing negative to say. Our customer support representative was attentive, easy to understand, and very knowledgeable. I never felt like I wasn't a priority of his and my issues, while very small, were fixed in a very short time frame.
    Read full review
    Implementation Rating
    Agiline LLC
    No answers on this topic
    Constant Contact
    Implementation is very easy for someone who wants to send out the “batch and blast” type newsletters. If you want to use their templates with no customizations, the product works fine. However, the more customizations you get into involving link color, etc, that’s where things can get tricky for someone who may not be familiar with coding
    Read full review
    Alternatives Considered
    Agiline LLC
    Agiline CRM is a magic tool with multiple features and works so well with our business. The working of Agiline CRM. is fast but on the other hand, the speed of action of 1CRM was not so good and was clunky. Above all 1CRM wasted our time as that was so difficult tool to understand.
    Incentivized
    Read full review
    Constant Contact
    Constant Contact is much more intuitive for people who are not tech-savvy. Also, while sendgrid offered more options in it's drag and drop interface, it displayed differently across different email clients, which made it very cumbersome to use. It also took much longer to upload contact lists and it was harder to manage existing contacts. Performance in sendgrid was much slower as well, and the Preview feature was quite buggy. Our team initially chose sendgrid because of the integration options that it's API offered, but we ultimately switched to Constant Contact because it was much easier to build campaigns and better suited our requirements.
    Read full review
    Scalability
    Agiline LLC
    No answers on this topic
    Constant Contact
    Very reliable in sending email campaigns and controlling the recipients so that no contact is sent the same email more than once, even if they are on a resent list
    Incentivized
    Read full review
    Return on Investment
    Agiline LLC
    • Its customer service is perfect and gives timely responses.
    • Price is unfair and should be decreased.
    • Not browser friendly.
    Incentivized
    Read full review
    Constant Contact
    • I have had nothing but positive impacts from using Constant Contact.
    • The church is large, and there are many subgroups and axillary groups within the church. Setting up specific groups based on responsibility, interest, member goals, and service needs allows me to send information quickly, saving valuable time for other tasks.
    • Constant Contact allows leadership to stay personally engaged with the members I work with, without over-taxing my time. It feels so seamless.
    Incentivized
    Read full review
    ScreenShots

    Constant Contact Screenshots

    Screenshot of the AI Content Generator that can be used to create content for emails, social posts, or SMS.Screenshot of an example automation workflow. These help to ensure a business's marketing is always on.Screenshot of some of the available pre-built email templates, that can be edited with the included drag-and-drop email editor.Screenshot of the Social Posting tool, used to plan and post social media messaging across platforms.Screenshot of the SMS Marketing feature.Screenshot of some of Constant Contact's available integrations.