What users are saying about

AgoraPulse

Top Rated
265 Ratings

AgoraPulse

Top Rated
265 Ratings
Score 8.5 out of 101

GroSocial (Discontinued Product)

16 Ratings
Score 6 out of 101

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Likelihood to Recommend

AgoraPulse

AgoraPulse is well-suited to allowing you to organize and produce many posts between multiple platforms for your social media accounts. It allows for teamwork and simple assignment of projects among team members. It also enables easy collection of data and analytics and presentation of materials for proving ROI and strategizing future campaigns.
Alexandria Schultz profile photo

GroSocial (Discontinued Product)

They built their platform largely on contests. They still do a fairly good job on these
No photo available

Feature Rating Comparison

Listening/monitoring

AgoraPulse
8.1
GroSocial (Discontinued Product)
Boolean keyword searches
AgoraPulse
7.8
GroSocial (Discontinued Product)
Filtering out noise/spam
AgoraPulse
7.1
GroSocial (Discontinued Product)
Sentiment analysis
AgoraPulse
9.1
GroSocial (Discontinued Product)
Broad channel coverage
AgoraPulse
8.5
GroSocial (Discontinued Product)

Publishing

AgoraPulse
8.1
GroSocial (Discontinued Product)
Content planning and scheduling
AgoraPulse
8.8
GroSocial (Discontinued Product)
Audience targeting
AgoraPulse
6.7
GroSocial (Discontinued Product)
Content optimization
AgoraPulse
9.1
GroSocial (Discontinued Product)
Workflow management
AgoraPulse
7.9
GroSocial (Discontinued Product)

Engagement

AgoraPulse
7.5
GroSocial (Discontinued Product)
Automated routing and prioritization
AgoraPulse
6.4
GroSocial (Discontinued Product)
Customer interaction histories
AgoraPulse
8.4
GroSocial (Discontinued Product)
Bulk actions
AgoraPulse
7.9
GroSocial (Discontinued Product)

Marketing

AgoraPulse
7.6
GroSocial (Discontinued Product)
Lead generation
AgoraPulse
6.5
GroSocial (Discontinued Product)
Content marketing
AgoraPulse
9.1
GroSocial (Discontinued Product)
Paid media management
AgoraPulse
8.2
GroSocial (Discontinued Product)
Campaigns and promotions
AgoraPulse
6.7
GroSocial (Discontinued Product)

Channel coverage/integration

AgoraPulse
8.6
GroSocial (Discontinued Product)
Twitter
AgoraPulse
9.2
GroSocial (Discontinued Product)
Facebook
AgoraPulse
8.9
GroSocial (Discontinued Product)
Instagram
AgoraPulse
7.8
GroSocial (Discontinued Product)

Reporting/analytics

AgoraPulse
7.3
GroSocial (Discontinued Product)
Campaign success analytics
AgoraPulse
7.6
GroSocial (Discontinued Product)
Real-time tracking
AgoraPulse
7.4
GroSocial (Discontinued Product)
Competitor analysis
AgoraPulse
6.9
GroSocial (Discontinued Product)

Account management

AgoraPulse
7.4
GroSocial (Discontinued Product)
Role-based user permissions & privileges
AgoraPulse
8.3
GroSocial (Discontinued Product)
Mobile access
AgoraPulse
6.6
GroSocial (Discontinued Product)

Pros

  • Puts all your socials content into one very easy to use place including paid content.
  • Automated profanity rules that can be used to either stop certain comments before they happen or identify important ones that use positive messaging like 'love, live'
  • allows multiple people to work as a team without stepping on each others' toes.
Jayden Andersen profile photo
  • Integration with Infusionsoft is easy (Infusionsoft purchased GroSocial).
  • Drag and drop building can be used by all skill levels.
  • The contests were effective for lead generation.
No photo available

Cons

  • Expansions into other social networks such as Instagram Story or Snapchat
  • Bit.ly shortening on the Facebook publishing, and in-app Instagram main link changing would be incredibly helpful.
  • Bit.ly API and analytic integrations would be helpful.
Joey McNamara profile photo
  • When Infusionsoft purchased GroSocial it seemed like product development ceased. Many other companies surpassed their abilities.
  • They are very expensive for what they offer. Many other companies now offer better platforms, for far less.
  • When there was an issue (ie in a campaign, or link broke etc) the support team would blame the client first, when in most cases it could be proven to be a software malfunction.
  • Tabs are no longer smart phone friendly. When we stopped using GroSocial they had not set up the redirect link at that time. This may have changed now.
  • When you manage multiple accounts, your client could stop your access to their account. They could then stop paying for the service, and their tabs would still be live. GroSocial is the only one who could disable the tabs. It was not automatic.
No photo available

Likelihood to Renew

AgoraPulse8.1
Based on 85 answers
The decision has been made. It's time to get to work--no steps back. I feel confident this product is well suited to help me make progress. I want to get down business and utilize the functionality of this product to meet my marketing goals. I feel very comfortable with the choice I have made.
Richard Burgner profile photo
No score
No answers yet
No answers on this topic

Usability

AgoraPulse9.0
Based on 8 answers
Usability is the strongest characteristic of AgoraPulse.
Richard Burgner profile photo
No score
No answers yet
No answers on this topic

Support

AgoraPulse9.1
Based on 9 answers
Any queries I've had have been answered quickly and in a very friendly manner.
Bronwyn Cook profile photo
No score
No answers yet
No answers on this topic

Implementation

AgoraPulse9.1
Based on 4 answers
Be sure of the game play mechanics you need to achieve your objectives, it will help significantly in setting up the game and creating the assets
Marianne Ho profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

An important consideration is I believe AgoraPulse is designed to support three of the social profiles that are most important to me. After comparing the products side by side over a short time AgoraPulse proved to the be the match for my needs. One of the other platforms had an interface that was too cluttered. Another had similar functionality but was more expensive
Richard Burgner profile photo
GroSocial quite simply does not stack up to the competition. They are years behind in development. We have moved all our clients to other platforms.
No photo available

Return on Investment

  • AgoraPulse has ensured that we have effective reporting, which was a goal we needed to achieve.
  • It provides an overview of what is happening with a limited amount of attention, so the time overhead is limited.
  • It has satisfied management that we will have control over what is occurring in our social media pages.
Mike Gillan profile photo
  • The idea of GroSocial far outweight the frustration you experience when using the platform.
  • We saw no marked increase in anything using this product.
No photo available

Pricing Details

AgoraPulse

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
AgoraPulse Editions & Modules
AgoraPulse
Edition
Small
$491
Medium
$991
Large
$1991
Enterprise
$2991
1. per installation
Additional Pricing Details
Agorapulse offers an enterprise plan for users with more than 30 Social Media accounts and/or needs for Facebook ads' comments monitoring.

AgoraPulse More Information

GroSocial (Discontinued Product)

General
Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No
GroSocial (Discontinued Product) Editions & Modules
GroSocial (Discontinued Product)
Additional Pricing Details

GroSocial (Discontinued Product) More Information