Your one-stop-shop for a small management agency
Overall Satisfaction with Agorapulse
We use Agorapulse internally within our department, as well as externally with our clients to provide approvals, edits, and feedback for social media content. Currently, we have 5 full-time team members using the platform, and over 15 management companies utilizing the platform for their properties. Agorapulse is our primary driver to schedule content, download reports, respond to message, and social listening
Pros
- Agorapulse has fantastic customer service
- The UI is very intuitive and all team members are able to quickly adapt to the platform and new features
- New features are being testing and added all the time
- I really enjoy the reporting, both the visuals and the metrics provided
Cons
- I would like to see the pricing restructured for an Enterprise account, maybe a more customized approach since we don't need all the features available in enterprise.
- My team has experienced random lagging on the platform making it slow for them to do their work
- We need to figure out better social profile organization since we have over 160 profiles!
- We would also love to see Google My Business integration
- Agorapulse has been able to be the leading platform for us to maintain and grow our client base
- Clients tend to be frustrated with Agorapulse and often have trouble viewing the content leading us to consider other alternatives which would affect our ROI.
- Agorapulse does however, push us to utilize all its features, increase strategy, and in doing so, offer additional competitive packages.
Agorapulse falls in the upper to middle levels of the other platforms listed. Overall, Agorapulse is not too expensive but also doesn't have certain integrations that a Hootsuite or a Falcon would have. Sendible is great but too simplistic for our needs of the many different services we offer and the number of clients that we manage.
Do you think Agorapulse delivers good value for the price?
Yes
Are you happy with Agorapulse's feature set?
Yes
Did Agorapulse live up to sales and marketing promises?
Yes
Did implementation of Agorapulse go as expected?
Yes
Would you buy Agorapulse again?
Yes
Comments
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