What users are saying about
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Top Rated
416 Ratings
4 Ratings

Agorapulse

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Top Rated
416 Ratings
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Score 8.7 out of 100
4 Ratings
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Score 7.8 out of 100

Likelihood to Recommend

Agorapulse

We have only used this as a small to medium sized team of about a dozen people managing less than a dozen social media accounts. It seems like it would work well for small as well as medium size teams to manage a larger number of accounts, and possibly even outside accounts, as for an agency. We were initially attracted by the platforms that Agorapulse supported (Facebook pages and groups, Instagram, Twitter, LinkedIn, and YouTube), as well as cost--Agorapulse was much, much cheaper than alternatives that supported all the platforms we were looking for, such as Hootsuite or Sprout Social. As a smaller team with limited resources trying to build our social media presence, this has been close to ideal.
Jerry Pietrzak | TrustRadius Reviewer

MavSocial

MavSocial is best suited for small businesses with 10 profiles to manage or less. The next best would be businesses with 11-30 profiles to manage. Above that, I believe there is other software that may be able to provide the same/similar features for similar cost and with more quality control on their system.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Listening/monitoring

Agorapulse
8.2
MavSocial
Boolean keyword searches
Agorapulse
7.9
MavSocial
Filtering out noise/spam
Agorapulse
7.5
MavSocial
Sentiment analysis
Agorapulse
9.1
MavSocial
Broad channel coverage
Agorapulse
8.5
MavSocial

Publishing

Agorapulse
8.1
MavSocial
9.0
Content planning and scheduling
Agorapulse
9.1
MavSocial
9.5
Audience targeting
Agorapulse
7.4
MavSocial
9.0
Content optimization
Agorapulse
7.3
MavSocial
9.0
Workflow management
Agorapulse
8.4
MavSocial
8.5

Engagement

Agorapulse
8.0
MavSocial
Automated routing and prioritization
Agorapulse
7.7
MavSocial
Customer interaction histories
Agorapulse
8.4
MavSocial
Bulk actions
Agorapulse
8.0
MavSocial

Marketing

Agorapulse
7.8
MavSocial
9.0
Lead generation
Agorapulse
6.8
MavSocial
Content marketing
Agorapulse
9.1
MavSocial
Paid media management
Agorapulse
8.2
MavSocial
9.0
Campaigns and promotions
Agorapulse
6.9
MavSocial
9.0

Channel coverage/integration

Agorapulse
8.5
MavSocial
9.6
Twitter
Agorapulse
8.8
MavSocial
9.5
Facebook
Agorapulse
9.0
MavSocial
10.0
LinkedIn
Agorapulse
9.2
MavSocial
10.0
Google+
Agorapulse
9.1
MavSocial
Instagram
Agorapulse
7.9
MavSocial
9.5
Pinterest
Agorapulse
9.1
MavSocial
YouTube
Agorapulse
6.7
MavSocial
9.0

Reporting/analytics

Agorapulse
7.9
MavSocial
7.5
Campaign success analytics
Agorapulse
8.1
MavSocial
7.0
Real-time tracking
Agorapulse
7.8
MavSocial
8.0
Competitor analysis
Agorapulse
7.6
MavSocial

Account management

Agorapulse
8.0
MavSocial
9.0
Role-based user permissions & privileges
Agorapulse
8.6
MavSocial
10.0
Mobile access
Agorapulse
7.4
MavSocial
8.0

Pros

Agorapulse

  • Customer Service - they have killer customer service. They are fast and super helpful, even when it is an issue with the social platform and not AP.
  • Calendaring tool - ability to approve, send for approval, etc.
  • Listening tool - ability to track mentions, tags, hashtags, etc.
  • Reporting - they have really excellent reports that I pull on a weekly basis for clients.
  • Tracks comments on ads you are running as well.
  • Did I mention customer service?
Janaye Steadman | TrustRadius Reviewer

MavSocial

  • Social Media Posting & Management
  • Campaign Separation
  • Provides Insightful Analytics
Kevin Eberle | TrustRadius Reviewer

Cons

Agorapulse

  • I would like to see a grid preview for Instagram that allows you to drag and drop the order of the posts.
  • I would like to see the ability to provide a client a link to their planned/scheduled content for viewing and/or approval without the need to make them a member of the team.
  • I would like the ability to create and save hashtag groups for each profile.
Jennifer Herring | TrustRadius Reviewer

MavSocial

  • The reporting features of MavSocial are amazing; however, they tend to be a bit buggy. Some of this is due to the social media platforms changing their API so frequently; however, this feature was a huge selling point for me so I'd like to see them keep up with this a little better.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Agorapulse

Agorapulse 9.0
Based on 88 answers
The decision has been made. It's time to get to work--no steps back. I feel confident this product is well suited to help me make progress. I want to get down business and utilize the functionality of this product to meet my marketing goals. I feel very comfortable with the choice I have made.
Richard Burgner | TrustRadius Reviewer

MavSocial

No score
No answers yet
No answers on this topic

Usability

Agorapulse

Agorapulse 8.1
Based on 12 answers
I think overall the computer interface is quite simple and easy, and reliable. But the mobile app is possibly the worst designed application I've ever seen for a social media management tool. It is clunky and more aesthetic than useful, with various glitches.
Heather Pratt | TrustRadius Reviewer

MavSocial

No score
No answers yet
No answers on this topic

Reliability and Availability

Agorapulse

Agorapulse 9.1
Based on 3 answers
Agorapulse occasionally has outages or shuts down. It never interferes with my use of the application or any of my posts
Ali Walton | TrustRadius Reviewer

MavSocial

No score
No answers yet
No answers on this topic

Performance

Agorapulse

Agorapulse 8.4
Based on 2 answers
Agorapulse has generally had great performance. Occasionally I have issues with my videos being posted on Instagram. I still am not sure why. the format of the videos is the same as the videos that are going through.
Ali Walton | TrustRadius Reviewer

MavSocial

No score
No answers yet
No answers on this topic

Support Rating

Agorapulse

Agorapulse 9.1
Based on 15 answers
I have reached out for support many times, and they are always fast and extremely helpful. I have only ever had one issue that was not resolved, and the only reason that one was not resolved is that Instagram is stupid when it comes to customer service and their platform. It was an issue with IG policies, not AP. But they still did all they could to help with it. They have to make up for FB/IG sucky customer service, and they do that in a big way.
Janaye Steadman | TrustRadius Reviewer

MavSocial

No score
No answers yet
No answers on this topic

In-Person Training

Agorapulse

I did not train in person
Ali Walton | TrustRadius Reviewer

MavSocial

No answers on this topic

Online Training

Agorapulse

Agorapulse 9.1
Based on 2 answers
The staff walked me through the whole platform and asked me if I had any questions. They were very helpful in answering any questions I had.
Ali Walton | TrustRadius Reviewer

MavSocial

No score
No answers yet
No answers on this topic

Implementation Rating

Agorapulse

Agorapulse 8.7
Based on 6 answers
Be sure of the game play mechanics you need to achieve your objectives, it will help significantly in setting up the game and creating the assets
Marianne Ho | TrustRadius Reviewer

MavSocial

No score
No answers yet
No answers on this topic

Alternatives Considered

Agorapulse

Before AgoraPulse, we were using Hootsuite for all of our social sharing. The Hootsuite platform lacked a lot of the customization that I desired and gave me little confidence in what each post would look like prior to publishing. I feel like the AgoraPulse platform is more aesthetically pleasing, easy to use, and customizable than other products that I've usesd. The customer support is also very responsive so I know any issues I encounter are quickly remedied.
Jay Selig | TrustRadius Reviewer

MavSocial

I went with Mavsocial due to cost and the ability to scale the tool.
Kevin Eberle | TrustRadius Reviewer

Scalability

Agorapulse

Agorapulse 5.9
Based on 2 answers
I'm not sure I understand what is meant by scalability.
Ali Walton | TrustRadius Reviewer

MavSocial

No score
No answers yet
No answers on this topic

Return on Investment

Agorapulse

  • AP has really helped us grow our audience by making the execution of content sharing and audience engagement scalable. It's hard to measure the specific impact of AP, since it was implemented at the beginning of our social media efforts (which was negligible prior to), but we've seen a continued positive trend month-over-month in reach, engagement and audience size since it's implementation.
Jason Glogau | TrustRadius Reviewer

MavSocial

  • When I was first starting my business MavSocial allowed me to get started with very little monthly investment.
  • The reporting features which I love can be buggy and cause problems when trying to pull reports same day.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Agorapulse

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Agorapulse Editions & Modules

Edition
Medium$991
Large$1991
Enterprise$4991
X-Large$2991
  1. per installation
Additional Pricing Details
**Medium plan: 10 social profiles, 2 users **Large plan: 25 social profiles, 4 users **X-Large plan: 40 social profiles, 8 users **Enterprise plan: 60 profiles, 20 users

MavSocial

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

* per installation

MavSocial Editions & Modules

Edition
FreeFREE
Business$199
Advanced$192
PRO$78
  1. 1 user
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Agorapulse
9.0
MavSocial
9.0

Likelihood to Renew

Agorapulse
9.0
MavSocial

Usability

Agorapulse
8.1
MavSocial

Reliability and Availability

Agorapulse
9.1
MavSocial

Performance

Agorapulse
8.4
MavSocial

Support Rating

Agorapulse
9.1
MavSocial

Online Training

Agorapulse
9.1
MavSocial

Implementation Rating

Agorapulse
8.7
MavSocial

Scalability

Agorapulse
5.9
MavSocial

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