AirDroid Business vs. Splashtop

Well suited : AirDroid's bulk enrollment and policy management features make it highly effective for large-scale device deployment and management. The remote control and troubleshooting capabilities of AirDroid MDM facilitate quick problem resolution without physical intervention. AirDroid allows for secure containerization of work-related data on personal devices, ensuring the separation of personal and professional use. Not suited: AirDroid Business is designed for general mobile device management and may not cater to highly specialized device types or industries. For organizations with minimal IT capabilities, a simpler MDM solution with more streamlined features might be a better fit.

Incentivized

Well suited: - Solo IT consultants (like me) who need to provide support to a variety of clients - Businesses/businesspeople that need secure remote access to one or more computers in the home or home office, from anywhere in the world Less appropriate: - There are free alternatives available for non-business/non-critical applications.

Incentivized

• Remote Support and Diagnostics
• Robust Policy Implementation
• Location Monitoring
• Content Dissemination

Incentivized

• Allows multiple computers and users access simultaneously.
• Makes 'jumping' from one computer to another quick and simple.
• Every customer service call that I've personally made has been answered and resolved surprisingly quickly with no communication strain whatsoever.
• All of the Tech support team seem to be on par with a higher standard of professionalism, communication ability and knowledge than any other platform that I have worked with.

Incentivized

• Easier Patch Management and Update Deployment
• Location Monitoring and Sharing live location with other apps
• Easier Policy Template Implementation

Incentivized

• More Web browser features for a computer not able to download the programs for remote management. Like more file transfer options from a web browser.
• More functionality on where to save the file transfers and pull from the remote computer.
• Making it possible to be able to support more computers than the standard 340. Bigger batches to upgrade to.

Incentivized

I believe that I will renew Splashtop without any problems in the coming years as eating stable costs without increases even in critical periods such as the Covid virus, Splashtop allows access to 25 unattended stations and has continuous updates and new features. It also allows resale to users with sub-accounts

Incentivized

It's hard to find any significant faults with Splashtop. It offers a very responsive remote access experience with clear and simple interface. There's very little learning curve as it's toolbar mimics other popular remote access solutions graphical user interface. It's gives you access to your remote computer quickly and stays out of your way

Incentivized

I recall one outage, and it wasn't very long. We use QuickAssist when someone's having a problem connecting with Splashtop on a Windows machine. Fortunately, that doesn't happen very often. QuickAssist is for the QUICK Assist. Splashtop is far better for addressing more complex support needs.

Incentivized

I've found occasional speed bumps and disconnects that are annoying. I don't know who or what to blame. If there was a way for Splashtop to survive through dropped packets, that might help. A tool like Microsoft Remote Desktop disconnects far more easily than Splashtop does, but Splashtop sometimes requires three to four sessions, or at least shows 3-4 sessions in the logs/reports for a given support call.

Incentivized

I haven't had a problem connecting with Splashtop support, but even though I've contacted them several times about the locked Ctrl key issue they have been unable to resolve it. I haven't found anybody who will take ownership of my issue, and I just gave up on trying to resolve it and live with the nuisance.

Incentivized

It couldn't have been any easier to setup and I have had no issues with it since it was implemented. It's a great product and makes remotely connecting to another device so simple and quick. I can't recommend it enough

Incentivized

AirDroid Business is known for being easy to use and works with Android, iPhone, and Windows devices. It's particularly good at letting IT staff fix device problems remotely. It's also budget-friendly, making it a good choice for smaller companies.

On the other hand, Microsoft Intune works well with other Microsoft products like Office 365 and Windows. It's super secure and has many features. It's really great if most of the devices in a company use Windows. So, if a company wants an easy-to-use solution that works with many different devices, AirDroid Business is a good choice. But if a company already uses many Microsoft products and needs top-notch security, then Microsoft Intune might be the better pick. We decided with AirDroid because we have more Android devices compared to Microsoft OS Devices.

Incentivized

I have not looked at TeamViewer in quite some time but I found Splashtop SOS for me to be at least a 1 to 1 feature switch. And right now connecting to mobile devices to see a customers screen is included with Splashtop SOS and it is a real value add. I hope it says that way. TeamViewer is just too expensive in comparison.

A colleague got a significantly better deal that did not allow him to use Groups. His savings/pricing was far more attractive than mine was. I tried to get that from sales, and they told me it was not an option. That was disappointing.

Incentivized

I bought service for 250 unattended machines. I anticipate the next level will be very expensive, so I may stop at 250. It works very well for our needs. Only recently have I needed to add a second team to add a group of computers, but it's all been great.

Incentivized

Do not use.

Incentivized

• Cost Savings on Device Management
• Remote Troubleshooting and Support saves down time
• Increased Productivity

Incentivized

• We have been able to procide support to new customers overseas, and expand into the USA and other locations.
• We were able to obtian a contract to provide software to a company that required distributed installs across multiple sites. The ability to provide support to these users was criticical to the project success.

Incentivized