TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Aladtec

    Score7 out of 10
    Small Businesses (1-50 employees)
    Aladtec is employee scheduling software that is targeted at businesses in the public safety sector, including EMS, Fire & Rescue, Law Enforcement, Communication Centers/Dispatch, Security and Health Care. According to the vendor, Aladtec helps organizations with the following: Monitor Operations: Access and change schedules, view employee info and credentials 24/7 from any computer, smartphone or other mobile devices with…N/A

    Arcoro HR

    Score7.6 out of 10
    N/AArcoro is an HR technology company focused on the construction industry, offering solutions to help companies hire, manage and grow their back office, professional and skilled trade workforce.N/A
    Pricing
    AladtecArcoro HR
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    AladtecArcoro HR
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsAladtec is an annual subscription based on the number of people the customer has using the system, so it's fairly priced for any size organization.—
    More Pricing Information
    Community Pulse
    AladtecArcoro HR
    Considered Both Products
    Aladtec
    No answer on this topic
    Arcoro
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    88%
    Would buy again
    57 Answers
    Delivers good value for the price
    No answers on this topic
    88%
    Delivers good value for the price
    49 Answers
    Happy with the feature set
    No answers on this topic
    82%
    Happy with the feature set
    53 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    81%
    Lived up to sales and marketing promises
    39 Answers
    Implementation went as expected
    No answers on this topic
    78%
    Implementation went as expected
    40 Answers
    Best Alternatives
    AladtecArcoro HR
    Small Businesses
    When I Work
    Score6.5 out of 10
    No answers on this topic
    Medium-sized Companies
    When I Work
    Score6.5 out of 10
    No answers on this topic
    Enterprises
    No answers on this topic
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    AladtecArcoro HR
    Likelihood to Recommend
    9.0
    (4 ratings)
    6.9
    (67 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    4.5
    (6 ratings)
    Usability
    -
    (0 ratings)
    6.8
    (63 ratings)
    Availability
    -
    (0 ratings)
    8.2
    (2 ratings)
    Performance
    -
    (0 ratings)
    5.5
    (2 ratings)
    Support Rating
    8.0
    (1 ratings)
    7.5
    (4 ratings)
    In-Person Training
    -
    (0 ratings)
    9.1
    (1 ratings)
    Online Training
    -
    (0 ratings)
    8.6
    (2 ratings)
    Implementation Rating
    -
    (0 ratings)
    6.2
    (3 ratings)
    Configurability
    -
    (0 ratings)
    3.5
    (2 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    3.0
    (2 ratings)
    Product Scalability
    -
    (0 ratings)
    5.9
    (2 ratings)
    Vendor post-sale
    -
    (0 ratings)
    8.1
    (2 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    8.1
    (2 ratings)
    User Testimonials
    AladtecArcoro HR
    Likelihood to Recommend
    Aladtec
    While most of my Aladtec experience is with public safety agencies, I cannot imagine an industry or service that would not benefit from an Aladtec system. Affordable, reliable, efficient and user-friendly - Aladtec offers a product that most companies simply can only dream about.
    Read full review
    Arcoro
    From sales to implementation, the process was a little oversold. We didn't know the right questions to ask - had we known what to ask, it would have been easier to embrace from the beginning. Once the training begins, it's comfortable with the tools and team. Our Project Manager had changed throughout the implementation process, but we didn't miss a beat. Arcoro takes care of us, and I would recommend them as a Sage partner.
    Incentivized
    Read full review
    Pros
    Aladtec
    • Aladtec allows easy access to forms, change orders and schedules from any device.
    • Aladtec offers the ability to see the schedule a month at a glance, by the week or day, with full detail of who is on the schedule; giving a bird's eye view of the openings and then able to see specifically who is on each daily schedule.
    • Aladtec offers the opportunity to put its recurring schedules and monthly choices and changes. It has several scheduling options that increase flexibility for employees.
    Incentivized
    Read full review
    Arcoro
    • Open Enrollment - this is an AWESOME feature. We have over 900 employees and we wouldn't dream of doing this by hand again! Everything legible and every required field filled out.
    • Electronic feeds to the insurance carriers/benefit vendors - this is seamless and we have more issues with the vendors than with Arcoro HR!
    • ACA reporting is something that they handle and it is one less headache that we have to deal with!
    • Applicant tracking that flows into onboarding then into the benefits module!
    Incentivized
    Read full review
    Cons
    Aladtec
    • The only item we would like to see is an online training module for our EMS staff. Being able to upload training items and quizzes for our staff to do under their user accounts would be a huge asset for our department and others. Similar to the Moodle training software.
    • No other issues to note.
    Read full review
    Arcoro
    • Since we started using the HUB, I have things listed as jobsites that are not jobsites on Exaktime, I'd like them removed such as DO NOT SYNC, JBLMANG, JENSEN, 1 HOME OFFICE, 2 DM OFFICE I guess they are called "locations" but every once in a while one of our guys will clock into one of them by mistake.
    • When submitting a ticket, quicker response time would be appreciated. Arbaz is quick to respond but the tickets are not responded to very quickly. I think Arcoro HR is a great product but response time is important! Especially when you have a lot of employees counting on a paycheck every Friday.
    Incentivized
    Read full review
    Likelihood to Renew
    Aladtec
    No answers on this topic
    Arcoro
    It is easer to keep someing going then change things out. Our employees have taken 6 months to learn this one, I do not want to reinvent the wheel. Just this week I have seen inprovment as they now know they do not get paid if they do not clock in and back out every day.
    Incentivized
    Read full review
    Usability
    Aladtec
    No answers on this topic
    Arcoro
    Very user friendly. Nothing's perfect but ExakTime is pretty close! Employees are diligent about clocking in and out in order to get paid! I love that we can customize reports to get exactly the info that we need. It's also very helpful to provide documentation of hours worked for our customers.
    Incentivized
    Read full review
    Reliability and Availability
    Aladtec
    No answers on this topic
    Arcoro
    No problems.
    Incentivized
    Read full review
    Performance
    Aladtec
    No answers on this topic
    Arcoro
    Pages do not load quickly. It's difficult to build custom reports. Again, you need to HR people develop your system and make is user friendly.
    Incentivized
    Read full review
    Support Rating
    Aladtec
    Aladtec has given the support needed, especially in learning the new system and bringing it up to speed for the entire workforce. There is a need to reach out to them when everything freezes, which is rare. This system has been fairly smooth after it had been in use for at least 6 months.
    Incentivized
    Read full review
    Arcoro
    I have not had to use support other then as we got started
    and had a few hick ups but they were great.
    They answered all our questions even if some of them were no the program
    does not do that. I guess the best support is one that is not needed because
    the product works great and does its job right
    Incentivized
    Read full review
    In-Person Training
    Aladtec
    No answers on this topic
    Arcoro
    We did not do any in person training
    Incentivized
    Read full review
    Online Training
    Aladtec
    No answers on this topic
    Arcoro
    The training is provided well and recorded. Sometimes it was too fast to grasp, but the recordings make it easier to review at a later date.
    Incentivized
    Read full review
    Implementation Rating
    Aladtec
    No answers on this topic
    Arcoro
    Gave a notice to all
    employees to come to work 15 min early on the day planned to implement the
    program. I had Spanish and English signs
    on how to down load the program and log in I showed them ALL how to log in and
    out and explained that they are responsible for reporting accurate time. I had them all sign a policy that lunch
    breaks were mandatory for all employees
    at least 30 min per day. This ensures
    safety on the roofs. We had a few people
    who did not have passwords to the app store and we had a few problems with
    android phones but most of them were on their way quickly. Most not happy about the change but I hope
    they see the benefit of it now.
    Incentivized
    Read full review
    Alternatives Considered
    Aladtec
    The software as a service model is prefered over native software, which is one reason why we decided on Aladtec.
    Read full review
    Arcoro
    We still use Sage, and ExakTime is compatible with it, which is why we went with ExakTime. So technically we use both at this time. ExakTime is a great pairing with Sage since Sage does not have any applications that let employees clock in and out. So we use ExakTime for that and then transfer the information to Sage for the reporting and issuing of deposits/checks, etc.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Aladtec
    No answers on this topic
    Arcoro
    I think it is priced a little high, but no time to look for other options at this time.
    Incentivized
    Read full review
    Scalability
    Aladtec
    No answers on this topic
    Arcoro
    We can't seem to get the simple things fixed. I wouldn't trust it.
    Incentivized
    Read full review
    Return on Investment
    Aladtec
    • In the first 12 months of use we saved nearly 13x our investment in overtime alone. The following year we realized an average of 46 hours per week of time saved in workforce management.
    • We have seen no negative impacts from the use of Aladtec. Our only regret is not having it earlier.
    Read full review
    Arcoro
    • Payroll Accuracy - Hours used to be manually calculated here. Depending on the person it was almost never accurate resulting in employees being under paid or the company losing money.
    • Time - To calculate 30+ employees hours, including overtime was a nightmare and took an entire day. I now do minor changes day of payroll to fix up things and ask questions and I am no more than 20 minutes. That is a huge time and money saver.
    Incentivized
    Read full review
    ScreenShots

    Aladtec Screenshots

    Screenshot of 24/7 Accessibility from any computer, smartphone or other mobile device.Screenshot of Move all office forms online to Aladtec.Screenshot of Easily view schedules and make changes with drag and drop scheduling.Screenshot of Ideal for Public Safety AgenciesScreenshot of The Aladtec Team!