AlertMedia vs. Everbridge Mass Notification

We use AlertMedia to send highly important messages to nurses that have deployed with us. We have used it to send messages to our current internal employees also. When we send messages out to people who have showed interest in working with us, we know what they are interested in by their profile information and their work specific groups.

Well suited to Emergency Communication, particularly as an initial alert to a potential or realized disruption. As a notification service, however, it operates predominantly as a one-way communication tool and doesn't allow for individual responses to be recorded. The ability to having a two-way communication channel would speed up response times in an emergency situation and negate the reliance on supplementary applications.

Incentivized

• Real-time notifications are a must for all urgent matters.
• Organization-wide and smaller, identified groups can be developed for AlertMedia notifications.

Incentivized

• Multiple modality to get in touch of teammates.
• Easy to use software.
• Customizable fields and data points.

Incentivized

• A build-in template for notifications about various activities (weather, injury, etc.) would help make alerts more systematic in both appearance and content.

Incentivized

• Ease of signing up
• Conditions and notification sending

Incentivized

Support from AlertMedia has been ongoing and very accessible. Staff are consistently available and quick to respond. And I was developing an organization-wide training for this system, I called and spoke with a recruiter/trainer who emailed several training slides and helpful tips that I was able to convert into an online training.

Incentivized

Everbridge has training materials that they email out to let us know how the platform is continuing to grow and expand its capabilities. They also periodically offer webinars to let us know the latest. I rate it a 10 because they let us know in these periodic emailing and webinars that we can reach out to them anytime if there's ever an issue. If you accidentally delete someone, for 30 days you can go back in and reinstate that person.

Incentivized

We were previous users of iModus and migrated to Everbridge as a matter of course when the latter acquired the former. Some research into emergency communication messaging was carried out before we engaged with iModus, but it was so long ago that the other products on the market have been forgotten. Suffice to say, we have been extremely satisfied with both iModus and Everbridge and have not seen the need to assess the 'competition' since being a client of them.

Incentivized

• For the costs, AlertMedia has a high ROI as our organization requires all-agency and project groups urgent notifications on a regular basis.
• Immediate notification to agency legal counsel and human resource departments is definitely a plus.

Incentivized

• Allowed us to navigate through the COVID pandemic (daily check-ins).
• Provides a way to communicate to impacted employees due to weather events.
• Can take a significant amount of time for setup and integration.

Incentivized