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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Algolia

    Score8.5 out of 10
    N/AAlgolia offers AI-powered solutions to improve online search and discovery experiences, with tools for business teams and APIs for developers that help to improve user engagement and conversions across websites, apps, and e-commerce platforms.

    $0

    for 10k search requests + 100k records per month

    Google Business Profile

    Score8.4 out of 10
    N/AGoogle Business Profile (formerly Google My Business) is a free tool that allows users to promote a Business Profile and business website on Google Search and Maps. With an account, users can see and connect with customers, post updates to the Business Profile, and see how customers are interacting with a business on Google.N/A
    Pricing
    AlgoliaGoogle Business Profile
    Editions & Modules
    Build
    Free
    Up to 10,000 search requests + 1 Million records
    Grow Plus
    Free to start, then pay-as-you-go
    10,000 search requests/month and 100,000 records included; $1.75 per additional 1K search requests and $0.40 per additional 1K records
    Grow
    Free to start, then pay-as-you-go
    10,000 search requests/month and 100,000 records included; $0.50 per additional 1K search requests and $0.40 per additional 1K records
    Elevate
    custom
    per year
    Elevate
    Custom
    Custom Custom search requests and records; volume-based discounts available
    No answers on this topic
    Offerings
    Pricing Offerings
    AlgoliaGoogle Business Profile
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional DetailsPay as you go, scale instantly, or upgrade anytime for advanced features and capabilities.—
    More Pricing Information
    Community Pulse
    AlgoliaGoogle Business Profile
    Considered Both Products
    Algolia
    No answer on this topic
    Google
    No answer on this topic
    Key User Insights
    Would buy again
    93%
    Would buy again
    57 Answers
    100%
    Would buy again
    48 Answers
    Delivers good value for the price
    96%
    Delivers good value for the price
    50 Answers
    100%
    Delivers good value for the price
    47 Answers
    Happy with the feature set
    93%
    Happy with the feature set
    57 Answers
    100%
    Happy with the feature set
    48 Answers
    Lived up to sales and marketing promises
    95%
    Lived up to sales and marketing promises
    40 Answers
    98%
    Lived up to sales and marketing promises
    40 Answers
    Implementation went as expected
    93%
    Implementation went as expected
    52 Answers
    98%
    Implementation went as expected
    46 Answers
    User Ratings
    AlgoliaGoogle Business Profile
    Likelihood to Recommend
    8.4
    (68 ratings)
    9.2
    (48 ratings)
    Likelihood to Renew
    10.0
    (8 ratings)
    -
    (0 ratings)
    Usability
    8.0
    (15 ratings)
    8.5
    (3 ratings)
    Availability
    10.0
    (6 ratings)
    -
    (0 ratings)
    Performance
    10.0
    (6 ratings)
    -
    (0 ratings)
    Support Rating
    8.8
    (3 ratings)
    6.0
    (1 ratings)
    Product Scalability
    9.0
    (6 ratings)
    -
    (0 ratings)
    User Testimonials
    AlgoliaGoogle Business Profile
    Likelihood to Recommend
    Algolia
    Algolia is perfect if you need an excellent search engine and want to transfer your PLP management (browsing) to a third party. Algolia is good at mixing products, user behavior, interests, and business rules. Maybe it's less appropriate if you are using an all-in-one e-commerce platform where you get a good search engine or a marketing platform that also connects other features like a client database, first-party data, recommendation services, etc., all included in the same bill/integration.
    Incentivized
    Read full review
    Google
    The great advantage of Google My Business is that any business that complies with the privacy and authentication policy requirements can access all the functionality tools that help promote the business website through the referral system, exchange of opinions with other users and search engine optimization (SEO).
    Incentivized
    Read full review
    Pros
    Algolia
    • Users get instant feedback as they type, even with complex filters like brand, model, price range, and financing eligibility. This speed significantly improves engagement and reduces bounce.
    • A user searching for “Camry 2020” or even “Camary 20” still sees relevant Toyota Camry listings from 2020. This reduces friction, especially on mobile where spelling errors are common.
    • Algolia handles multi-faceted filters efficiently. For example, a user can filter by location, transmission type, color, or inspection status without any lag.
    • We fine-tune the ranking of search results based on what matters to our business—like prioritizing cars with higher margins or better availability in key cities.
    • We can experiment with different ranking formulas or UI variations to improve KPIs like lead conversion or time-to-first-interaction.
    Incentivized
    Read full review
    Google
    • Google My Business offers us an alert system in our work email, where we receive notifications when there is a new comment or review of our company. This alert system helps us to be aware of each of the opinions written by each client who has received our services, in order to be able to respond to each of them in record time.
    • Google My Business gives me a complete visualization of the clicks, location of the searches of my company and the visits that my business file has received. This visualization allows me to control access and measure the traffic that my business listing is generating in conjunction with the Google Maps service.
    • The update of my company file is done in real time and immediately. I don't have to wait several minutes for my company file to update. When I make a change to my company information, the changes are shown immediately to all clients who consult that business card.
    Incentivized
    Read full review
    Cons
    Algolia
    • Better integration of features (ex. synonyms feature is great but isn't respected by their re-ranking product)
    • Tooling to reduce spam search queries being triaged by system/logged to analytics panels
    • More automated summaries of analytics (ie. recommend synonyms to add, trends noticed in search volume in specific areas of site, easier ways to leverage API vs using website UI)
    Incentivized
    Read full review
    Google
    • Like most Google products UX / usability is often lacking whilst feature set strong
    • Changing a locations address can be difficult with support hard to access
    • Clients can add photos, if badly shot / composed these can be detrimental to your brand.
    Incentivized
    Read full review
    Likelihood to Renew
    Algolia
    After working 8 years and through 100+ implementations on international sites, Algolia beats the alternatives on several grounds. It offers a fair price that brings a ROI ; It has the financial backbones and the interest in investing in R&D more than any other competitors. It is a true specialized and not an add-on, and thus benefits from a very strong engineering and innovative approach. The tool is very reliable and fast
    Incentivized
    Read full review
    Google
    No answers on this topic
    Usability
    Algolia
    Most of the setup is easy enough if you have some technical/web dev/IT background, but once it's set up, you can have end/power users maintain some settings, like adding search terms. Algolia is a powerful search tool and integrates easily with Shopify.
    Incentivized
    Read full review
    Google
    I gave the Google Business Profile's overall usability an 8 because it doesn't update the directions automatically when you put in an address if a business moves. You also have to go in and manually move the pin. This isn't always easy to do. It would be much easier if the pin updated automatically.
    Incentivized
    Read full review
    Reliability and Availability
    Algolia
    100% uptime for as much as we were aware :P
    Incentivized
    Read full review
    Google
    No answers on this topic
    Performance
    Algolia
    Performance is always a major concern when integrating services with our client's websites. Our tests and real-world experience show that Algolia is highly performant. We have more extremely satisfied with the speed of both the search service APIs and the backend administrative and analytic interface.
    Incentivized
    Read full review
    Google
    No answers on this topic
    Support Rating
    Algolia
    It’s non existent. No tech support and no customer service… my application was blocked and is currently inactive causing huge business disruption, and I’m still waiting days later for a response to an issue which could be resolved very very quickly if only they would respond. Very poor from a company of that size
    Read full review
    Google
    Whether it is technical or customer support, Google My Business excels and suffers in the exact same ways that all other branches of Google do. While you'll eventually figure out the issue, the sheer magnitude of the company comes with expected hurdles, wait times, and support you'd come to expect from other large companies.
    Incentivized
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    Alternatives Considered
    Algolia
    Algolia gives way more control for a non-developer than AWS Elasticsearch Service. Previously we'd have to have our developers make adjustments to site search relevancy, typos, prioritizing certain attributes over others, etc. but now the marketing and website team can do that themselves in the Algolia dashboard
    Incentivized
    Read full review
    Google
    Google is the most powerful SERP and has much more robust features than Bing Places. Users also statistically trust Google more than Bing and it provides much more authority in the search space. The good news is that Bing Places can be synched with Google My Business which is great and convenient for business owners. It's just another alternative for businesses and I highly recommend that all businesses have an account with both Bing Places and Google My Business for optimal performance.
    Incentivized
    Read full review
    Scalability
    Algolia
    Algolia has been a consistent product that works flawless with very few errors or downtime. With the plan options it’s very easy for us to scale especially with this usage pricing. We have 100% gotten our ROI on this product.
    Incentivized
    Read full review
    Google
    No answers on this topic
    Return on Investment
    Algolia
    • Users who had abandoned our product (attributing slow search speeds as the reason) returned to us thanks to Algolia
    • We used Algolia as our product's backbone to relaunch it, making it the center of all search on our platform which paid off massively.
    • Considering we relaunched our product, with Aloglia functioning as its engine, we got a lot of press coverage for our highly improved search speeds.
    • One negative would be how important it is to read the fine print when it comes to the technical documentation. As pricing is done on the basis of records and indexes, it is not made apparent that there is a size limit for your records or how quickly these numbers can increase for any particular use case. Be very wary of these as they can quite easily exceed your allotted budget for the product.
    Incentivized
    Read full review
    Google
    • I don't have any numerical metrics but, we have seen an influx in customers purchasing our hot hands ever since we listed them on Google Business Profile about a year and a month ago. We have since sold over 400 units since listing them as an available item.
    Incentivized
    Read full review
    ScreenShots

    Algolia Screenshots

    Screenshot of Index & Query Rules Management. Query Rules help to enhance an engine's ranking behavior for specific queries. Setting up rules can uncover and enable users to respond more specifically to the intent behind users' queries.Screenshot of Query Monitoring. This offers insight into the status, performance and overall activity happening within the search engine.Screenshot of Algolia Analytics. The search bar is a feedback form. Algolia's analytics drives insights from search to click to conversion.Screenshot of The Algolia Dashboard, offering products to accelerate search and discovery experiences across any device and platform.Screenshot of The advanced front-end libraries, API clients, and extensive documentation that help developers build, deploy, and maintain.Screenshot of Where users getting started simply choose an index, denote the events, and choose a model.