Alight Worklife vs. Human Interest

I can recommend this platform to any of my colleagues and any organization due to its great performance from my experience. It has ensured that revenue management in our company takes place effectively. The platform ensures that each employee is awarded for excellent performance in their roles. Each employee is paid following the international set standards which increase motivation among our team members and increase production.

Incentivized

Well suited for smaller organizations that haven't set up a 401k plan, especially that are located in those locations where it's required now. So the laws continue to change at the state level. And probably the question related to less suited for whatever reason, and I'm not sure what it was, larger companies seemed to shy away from it and they would go with the more well-known record keepers.

Incentivized

• Harmonizing salary for all employees.
• Awarding team members according to their roles.

Incentivized

• One of the things I've heard from a lot of employees was rolling their old, not from our previous provider, but from other companies that they had, rolling those 401k monies over into the system, super easy. They gave us templates, a perfect email address that we could just send everything to. Everything went really smoothly with those. So all of our previous 401k were rolled in with the stuff that we just moved from our other provider.

Incentivized

• I have not identified any area that requires improvement in this tool.
• All the features in this platform functions effectively.

Incentivized

• Payroll cycles in small business can be a weekly on-cycle evolution which is not automatically recognized.
• The Annual Census verification, and IRS requirement, is cumbersome as a resubmission of data already known.
• Email to new participants can go unaddressed without notification to the company administrator. Better to illicit early follow-up than wait till their emails expire do to participant non-action.

We will drop Human Interest as soon as they rectify their error in withdrawing $3600 in additional fees earlier this year

It's really easy to get, well, first of all, they get enrolled automatically so they get added to the platform automatically. They get removed from the platform automatically and everything is really easy to understand for someone who doesn't have a lot of experience. And that's actually a lot of our employees have never had a retirement benefit before. They don't know anything about it. They really don't understand how it works. There's also a little bit of a fear factor with deducting money from their paycheck to be able to contribute to this. And so how easy it is for them to get it set up and then the information that Human Interest gives them about what the benefit is, how it works, all that, it's great

Incentivized

Easy to navigate

Incentivized

Easy to navigate

Incentivized

Conference call answered all questions at the time, integration was fairly simple. It would be nice if on the employer side you could assist employees with enrollment instead of only them having to do everything on their own side. They came to us with questions we couldn't answer, had to redirect them.

Incentivized

We didn't realize the timewise federal guidelines take to transfer assets from one group to another.

Incentivized

Alight Global Payroll has great and powerful features that enable excellent calculation of salary for each employee with transparency. Sharing files across our team members and across departments is very fast and reliable with this product. It ensures that there is no late payment to our employees and pay slips are processed on time. Our investment in Alight Global Payroll has contributed to great achievements and created a conducive environment for teamwork.

Incentivized

Insperity was horrible. Expensive, hidden fees at every corner, not communicative. They messed up my plan and didn't include the requested Safe Harbor provision and I had to pay the piper for their mistake. Nothing Insperity did was customer first, fiduciary, or even compliant. I have had the exact opposite experience with Human Interest and they cleaned up Insperity's mess without any complaints and dealt with Insperity dragging their feet on the conversion over a $1k offboarding fee I refused to pay after they screwed up my plan

Incentivized

Human Interest is well set up.

Incentivized

Very professional

Incentivized

• It has lead to positive ROI due to increased production from employees.
• We have achieved our set goals on salary management across the entire organization.

Incentivized

• It's been super positive because everyone wants payroll to be streamlined and not have to go into different systems. And I solved at Coastal, our platform is fully integrated with Human Interest and there's no fee to the customer for that. So that's definitely the best.

Incentivized