Alphamoon vs. Azure AI Document Intelligence vs. Laserfiche

Azure AI Document Intelligence is mainly used in document data filling. If the template is the same, only the inside data content will be different. There, we use a text-based OCR process to fill the data in the same template with different, accurate data means the manual work will be reduced and time saved. And used in an image and text combined bot if the user query through text from the knowledge based document it brings the output which is used in information technology and services.

Incentivized

Laserfiche is well suited to the submission of simple routine reports to create a record repository. We use it for routine transport reports, audit reports, and anonymous citizen complaints. It creates a simple chronological record of routine events that can be reviewed and easily stored and recalled. Because the reports are in PDF format, it is not well suited to anything that needs to be imported into a common database or amended after submission.

Incentivized

• From the Image the OCR technology use to store embedding properly
• From the images the OCR technology automatically capturing text is brilliant
• Also for creating Azure AI Document Intelligence endpoint and keys it is very easy to do

Incentivized

• Laserfiche is easy to learn. Anyone, whether they have experience with IT or not, can learn how to use Laserfiche.
• Laserfiche Forms allows people to use the form without having each person needing to be fully licensed which saves money.
• Laserfiche Workflow and Forms can make processes quick, easy, and efficient, freeing up time so staff can get more work done.

Incentivized

• Azure AI Document Intelligence should have used to store image based embedding for multiple languages
• Images storing part is a different area in our case and only for a few images that part can be increased
• Cost is high which should be reduced so more users will come and more technology through this will come

Incentivized

• While Laserfiche has some powerful development tools, it is difficult to manage configurations while promoting code across environments. For example, SQL connections and other environment specific resources have to be manually configured in each environment.
• Laserfiche forms are a newer addition to the product family and could use some product maturity. While easy to use for simple forms, once your forms become more complex, you need to accomplish tasks by heavy JavaScript coding.

Incentivized

We plan on renewing Laserfiche for the coming year but also have been considering a scanning and document management solution that can be purchased from our new accounting system company, we are implementing the accounting system this year. It will be a couple years before we make a decision to stay with Laserfiche or change.

Incentivized

Azure AI Document Intelligence mainly meets our business requirements. Actually, what we need is image and text-based multimodal, and we store data in pgvector PostgreSQL vector embedding those data. For that, we need text and image combined embedding, which we can get from Azure AI Document Intelligence. Which is working good for us and improved accuracy not 100% but 70% accuracy we are getting at least through Azure AI Document Intelligence.

Incentivized

It has an intuitive design that feels very natural to any user that has ever used Outlook or Windows Explorer. There are multiple ways to perform every action in order to help users with various software experiences find the shortcuts and actions they seek quickly and effectively.

Incentivized

I am very satisfied with Laserfiche. I have found that certain larger jobs may are slow. This may also be related to our infrastructure environment. We have been able to tune Laserfiche to increase performance on larger jobs.

Incentivized

Performance, of course, is largely dependent on the underlying environment. Laserfiche does its part with multi-threading, taking advantage of multi-core servers on scanning, workflows, and bots. A SQL-Server back-end is suitable for small to medium-sized company, but may not scale to large, where Oracle would be the better choice. Workflows can be poorly written and perform recursive work slowing down the system. It's better to run batch type workflows at night when possible.

Incentivized

I have never had to wait for help from Laserfiche. If I cannot find the answer online, I can easily send an email to a customer support representative. I have always been helped the same day and my questions have always been resolved. The Empower conference is always a great learning opportunity and the online resources and webinars are top-notch.

Incentivized

Easily accessible 24/7 so am able to complete courseware whenever time allows: Commute to work; waiting for friends or family; at night while relaxing [with a delicious glass of wine!]; whenever and wherever time and circumstances permit. Courseware is well written and presented in an easy to follow and understand format.

Incentivized

Azure AI Search, we used to bring image and text relevant to the user query, but it did not work properly, and the accuracy was very poor compared to Azure AI Document Intelligence. Azure Blob Storage we used to store images and bring in frontend there also accuracy low, so we went for embedding through Azure AI Document Intelligence. Azure AI Content Safety for text content, but it is very costly, so we went for Azure AI Document Intelligence.

Incentivized

The core infrastructure of Laserfiche, and the end user experience, is vastly superior. OnBase has a TERRIBLE UI and administration console by comparison. The core architecture of OnBase is also more scattered, while all Laserfiche processes go through a single service. Overall, the Laserfiche product is easier and more intuitive to install, maintain, and use.

Incentivized

• Significant reduction in manual processing cost by 40-60%
• Improved data accuracy and reduce work
• Scalability is good without cost increase

Incentivized

• Laserfiche has increased the efficiency of our sales reps by giving making all of the historical sales deal information very simple and fast to retrieve.
• Laserfiche has increased our efficiency with our AP department and gave department heads the ability to approve invoices where ever they are.
• I would say the biggest ROI came with the transparency of the order process for new deals. Before there would be numerous phone calls made daily to find out where an order was within the process, and now you can simply look at all deals at any time.

Incentivized