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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Altova SurveyMaker

    Score10 out of 10
    N/AAltova SurveyMaker aims to make it fast and easy to design professional surveys on many devices: iPhone, iPad, Android phone, Windows computer, or any web browser.N/A

    SurveyMonkey

    Score8.2 out of 10
    N/ASurveyMonkey provides free, customizable surveys, and a suite of paid, back-end programs that include data analysis, sample selection, bias elimination, and data representation tools. SurveyMonkey also offers large-scale, enterprise options for companies interested in data analysis, brand management, and consumer focused marketing.

    $99

    per month

    Pricing
    Altova SurveyMakerSurveyMonkey
    Editions & Modules
    No answers on this topic
    Team Advantage
    $25
    per month (billed annually) per user (starting at 3 users)
    Team Premier
    $75
    per month (billed annually) per user (starting at 3 users)
    Standard Monthly
    $99
    per month
    Individual Plan - Advantage Annual
    $468
    per year
    Individual Plan - Premier Annual
    $1,428
    per year
    Offerings
    Pricing Offerings
    Altova SurveyMakerSurveyMonkey
    Free Trial
    NoNo
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Altova SurveyMakerSurveyMonkey
    Considered Both Products
    Altova
    Chose Altova SurveyMaker
    Altova SurveyMaker has an incredible way of designing questionnaires, giving us the chance of collecting the exact information we want. Altova SurveyMaker has almost 200 templates, and, luckily enough, there are editable, allowing us to learn as we do business. The convenience …
    Incentivized
    SurveyMonkey, Inc
    Chose SurveyMonkey
    As [I] mentioned in the previous comments, [I believe] there is no comparison. [In my opinion,] SurveyMonkey is a market lagger.
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    79%
    Would buy again
    34 Answers
    Delivers good value for the price
    No answers on this topic
    81%
    Delivers good value for the price
    30 Answers
    Happy with the feature set
    No answers on this topic
    84%
    Happy with the feature set
    36 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    80%
    Lived up to sales and marketing promises
    28 Answers
    Implementation went as expected
    No answers on this topic
    86%
    Implementation went as expected
    31 Answers
    Features
    Altova SurveyMakerSurveyMonkey
    Survey Format & Appearance
    Comparison of Survey Format & Appearance features of Altova SurveyMaker and SurveyMonkey
    Feature
    Altova SurveyMaker
    9.7
    1 Ratings
    19% above category average
    SurveyMonkey
    7.2
    76 Ratings
    11% below category average
    Survey templates10.01 Ratings8.075 Ratings
    Themes9.01 Ratings7.367 Ratings
    Custom logo/branding10.01 Ratings6.367 Ratings
    Survey Content
    Comparison of Survey Content features of Altova SurveyMaker and SurveyMonkey
    Feature
    Altova SurveyMaker
    10.0
    1 Ratings
    16% above category average
    SurveyMonkey
    7.6
    78 Ratings
    11% below category average
    Changes to live survey10.01 Ratings7.062 Ratings
    Question design help10.01 Ratings6.872 Ratings
    Multiple question types10.01 Ratings9.078 Ratings
    Survey Logic
    Comparison of Survey Logic features of Altova SurveyMaker and SurveyMonkey
    Feature
    Altova SurveyMaker
    9.0
    1 Ratings
    7% above category average
    SurveyMonkey
    7.3
    72 Ratings
    14% below category average
    Survey logic flexibility9.01 Ratings7.372 Ratings
    Survey Reporting & Analytics
    Comparison of Survey Reporting & Analytics features of Altova SurveyMaker and SurveyMonkey
    Feature
    Altova SurveyMaker
    9.6
    1 Ratings
    17% above category average
    SurveyMonkey
    7.1
    78 Ratings
    13% below category average
    Response tracking10.01 Ratings7.577 Ratings
    Data export10.01 Ratings6.374 Ratings
    Standard reports9.01 Ratings8.077 Ratings
    Custom reports10.01 Ratings6.864 Ratings
    Analytics9.01 Ratings7.065 Ratings
    Survey Administration & Security
    Comparison of Survey Administration & Security features of Altova SurveyMaker and SurveyMonkey
    Feature
    Altova SurveyMaker
    9.0
    1 Ratings
    4% above category average
    SurveyMonkey
    8.3
    67 Ratings
    4% below category average
    Access controls9.01 Ratings8.067 Ratings
    Compliance9.01 Ratings8.558 Ratings
    Survey Distribution
    Comparison of Survey Distribution features of Altova SurveyMaker and SurveyMonkey
    Feature
    Altova SurveyMaker
    9.5
    1 Ratings
    16% above category average
    SurveyMonkey
    7.5
    48 Ratings
    7% below category average
    Vendor-offered crowdsourcing9.01 Ratings7.332 Ratings
    Respondent restrictions10.01 Ratings7.846 Ratings
    Best Alternatives
    Altova SurveyMakerSurveyMonkey
    Small Businesses
    Jotform
    Score8.5 out of 10
    Jotform
    Score8.5 out of 10
    Medium-sized Companies
    Qualaroo
    Score7 out of 10
    Qualaroo
    Score7 out of 10
    Enterprises
    QuestionPro
    Score9.2 out of 10
    QuestionPro
    Score9.2 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Altova SurveyMakerSurveyMonkey
    Likelihood to Recommend
    10.0
    (1 ratings)
    8.7
    (111 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.0
    (26 ratings)
    Usability
    10.0
    (1 ratings)
    9.0
    (41 ratings)
    Availability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    6.0
    (1 ratings)
    Support Rating
    8.0
    (1 ratings)
    9.4
    (35 ratings)
    Implementation Rating
    -
    (0 ratings)
    10.0
    (2 ratings)
    User Testimonials
    Altova SurveyMakerSurveyMonkey
    Likelihood to Recommend
    Altova
    For employee engagement, where you want to learn their complaints or business demands, Altova SurveyMaker will help you. Further, for a comprehensive market research, where clients are many and in different locations, Altova SurveyMaker will act as a suitable data collection tool. The analytical part is also well developed, as there are APIs, working in hand with the tool for reliable reporting.
    Incentivized
    Read full review
    SurveyMonkey, Inc
    SurveyMonkey is well suited for external, professional, client-facing forms and complex question types. I've tried generating forms on HubSpot, and it's not nearly as intuitive or clean-looking, and not all question types are supported (e.g. Likert scales). For quick, internal forms that don't need to be as pretty or professional, I find that Google Forms is the quickest and easiest to pull together, especially since it has a single, universal respondent link. If I wanted to embed a link in a mass email, SurveyMonkey doesn't allow multiple respondents to use the same link on my plan.
    Incentivized
    Read full review
    Pros
    Altova
    • Altova SurveyMaker coordinates with APIs, and this integration is fruitful.
    • The program issues real-time feedback, as it's web based.
    • The tool has more than 200 templates, and they are editable.
    Incentivized
    Read full review
    SurveyMonkey, Inc
    • Keeps identifiable information anonymous.
    • Being able to close the survey at a set time without having to remember to do so.
    • Takes the guess work out of response collecting.
    • Makes it easy to categorize responses within the same survey. Being able to add tags to open-ended questions makes it easy for us to identify patterns in responses.
    • An array of survey options and questions.
    • An all around great product that meets multiple needs.
    • Can have multiple collectors for the same survey to included manual input.
    Read full review
    Cons
    Altova
    • The pricing plan is not favorable to the business starters; expensive.
    • The lack of a super speedy backup plan discourages us from using Altova SurveyMaker.
    • The response team, like customer help, is not speedy enough.
    Incentivized
    Read full review
    SurveyMonkey, Inc
    • I would like to have more customizable options for branding it to our hospital colors. Some survey options allow you to enter html color codes. SurveyMonkey allows you to change colors and you have to pick from selected options.
    • Embedding the surveys into a webpage, like WordPress is not as seamless as other services.
    Incentivized
    Read full review
    Likelihood to Renew
    Altova
    No answers on this topic
    SurveyMonkey, Inc
    Compared to other competitors in the market (including a few I've used internally), if you're looking for a survey application, this one does the job and it's quite inexpensive too. Considering the fact that it comes with a handy mobile application too (on iOS and Android), you also get flexibility thrown in the deal too.
    Read full review
    Usability
    Altova
    Altova SurveyMaker is an active application, giving reliable survey results, and the coordination the program has with different apps makes it stable and reliable. The templates with the application make usage possible, as they have a guide and classes are also online. Altova SurveyMaker has advanced analytical options for statistical inferences and reporting.
    Incentivized
    Read full review
    SurveyMonkey, Inc
    It does everything a survey software should do, and it does it very well. I can't speak for how well it would work for a business that was surveying tens of thousands of people - but for a small business of 50 employees with a couple of thousand clients, it does everything it needs to do.
    Incentivized
    Read full review
    Performance
    Altova
    No answers on this topic
    SurveyMonkey, Inc
    still to many limitations for more complex surveys --skips, filtered questions, etc.
    Read full review
    Support Rating
    Altova
    Altova SurveyMaker support is not the best, but sometimes the customer help is ready to help. I would suggest that the developer establish better means of communication between the software users and the customer help or the technical department, so that when a challenge comes, an immediate solution is found.
    Incentivized
    Read full review
    SurveyMonkey, Inc
    I've never had to contact the SurveyMonkey customer care team directly, but they have a pretty good library of help articles on their website. Everything from designing and executing your survey to account and billing questions. I never had a need for further support from Survey Monkey.
    Incentivized
    Read full review
    Implementation Rating
    Altova
    No answers on this topic
    SurveyMonkey, Inc
    Implementation not required.
    Read full review
    Alternatives Considered
    Altova
    Altova SurveyMaker has an incredible way of designing questionnaires, giving us the chance of collecting the exact information we want. Altova SurveyMaker has almost 200 templates, and, luckily enough, there are editable, allowing us to learn as we do business. The convenience of Altova SurveyMaker is amazing, as it supports even live surveys.
    Incentivized
    Read full review
    SurveyMonkey, Inc
    SurveyMonkey is easier to customize and provides much more in depth analytics. SurveyMonkey also provides better templates providing us with a better presentation to our employees. SurveyMonkey also comes with a more trustworthy platform that ensures confidentiality, which is incredibly important to our employees and means we're getting more reliable results from the surveys.
    Incentivized
    Read full review
    Return on Investment
    Altova
    • Altova SurveyMaker acts as a major determinant of the decisions we make.
    • Altova SurveyMaker effectively communicates with our customers, creating a lead or a relationship.
    • Altova SurveyMaker, coordinating with different apps, ensures results we get from surveys are accurate.
    Incentivized
    Read full review
    SurveyMonkey, Inc
    • The speed at which we can develop, program, execute and generate actual usable results provides significant value, particularly when we need fresh numbers to illustrate a point.
    • The fact that we can execute a research project so quickly means that new research is always a primary option when we're developing campaigns. That's a huge value proposition.
    Incentivized
    Read full review
    ScreenShots