Blackbaud Altru vs. Little Green Light

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Blackbaud Altru
Score 6.8 out of 10
N/A
Designed for General Admissions OrganizationsN/A
Little Green Light
Score 8.1 out of 10
N/A
Little Green Light offers headquartered in New Hampshire offers a donor management platform providing constituent profiles with membership management features in a SaaS application, as well as featuring communication, collaboration and organizational task automation.
$45
per month Up to 2,500 constituent records
Pricing
Blackbaud AltruLittle Green Light
Editions & Modules
No answers on this topic
Tier 1
$45.00
per month Up to 2,500 constituent records
Tier 2
$60.00
per month Up to 5,000 constituent records
Tier 3
$75.00
per month Up to 10,000 constituent records
Tier 4
$90.00
per month Up to 20,000 constituent records
Tier 5
$105.00
per month Up to 30,000 constituent records
Tier 6
$120.00
per month Up to 40,000 constituent records
Tier 7
$135.00
per month Up to 50,000 constituent records
Offerings
Pricing Offerings
Blackbaud AltruLittle Green Light
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsAltru’s pricing information is catalogued below, as supplied by the software provider or retrieved from publicly accessible pricing materials. Altru is priced as an annual subscription. This includes hosting, unlimited users, access to unparalleled product support – everything you expect from a complete cloud solution.Over 50,000 constituent records? Add $15/mo for each additional 10k tier. Discounts for prepayment: You can prepay for 12 months and get a 10% discount off your monthly price. Discounts also apply to prepayments of 3 months (2.5%) and 6 months (5%).
More Pricing Information
Features
Blackbaud AltruLittle Green Light
Communications and Marketing
Comparison of Communications and Marketing features of Product A and Product B
Blackbaud Altru
-
Ratings
Little Green Light
8.0
1 Ratings
48% above category average
Constituent engagement and marketing00 Ratings8.01 Ratings
Security and Platform
Comparison of Security and Platform features of Product A and Product B
Blackbaud Altru
-
Ratings
Little Green Light
8.0
1 Ratings
24% above category average
Role-based user permissions00 Ratings8.01 Ratings
Best Alternatives
Blackbaud AltruLittle Green Light
Small Businesses
Bloomerang
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Score 9.0 out of 10
Bloomerang
Bloomerang
Score 9.0 out of 10
Medium-sized Companies
Bloomerang
Bloomerang
Score 9.0 out of 10
Bloomerang
Bloomerang
Score 9.0 out of 10
Enterprises
Blackbaud CRM
Blackbaud CRM
Score 7.5 out of 10
Blackbaud CRM
Blackbaud CRM
Score 7.5 out of 10
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User Ratings
Blackbaud AltruLittle Green Light
Likelihood to Recommend
8.2
(11 ratings)
8.0
(11 ratings)
Likelihood to Renew
9.1
(1 ratings)
9.0
(1 ratings)
Support Rating
9.2
(3 ratings)
8.9
(8 ratings)
User Testimonials
Blackbaud AltruLittle Green Light
Likelihood to Recommend
Blackbaud
Well suited for smaller organizations that want to centralize many systems. Smaller organizations will have less constituents to manage and fewer events (our organization has 100,000+ constituents, daily programs/events, and a large donor base). Many areas within Altru are not updated to be functional for 2020. Because of this, we do not use the merchandising feature, the volunteer portal, or marketing communications. It does a little bit of everything "okay enough" to be better than having separate systems. It's restrictive in many areas, but being able to do SO much in one database outweighs the negatives! It is 100% necessary to have a data manager who spends all of their time in Altru doing data cleanup, researching and writing policies and procedures, training new users, keeping staff up-to-date on new processes, creating queries and running reports, creating workarounds for "unfixable" issues within the database.
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Little Green Light
When I came on board, we had a mess. We had so many gift types, categories, and campaigns that it was an epic disaster, and there was no way any reports could easily be pulled. With time, patience, and the bulk edit feature, I could clean up the mess and start again with set campaigns, funds, and appeals...We now have a clean slate for all data entered in 2023 and the future. Thank you for bulk edits
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Pros
Blackbaud
  • Ticketing and tracking many different types of admission sales including group, facility rental, individual tickets, and class registration.
  • Membership management, including membership card mailing, recurring memberships, and renewal reminders.
  • Being an all-encompassing database rather than forcing you to use multiple databases.
  • Great customer service and client support, including ongoing updates to better the system.
  • Has a merchandise inventory management system.
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Little Green Light
  • Donor touch tracking (calls, meetings, etc.)
  • Relationships and stewardship
  • Forms for event and other registrations
  • Financial reporting and gift tracking
  • Great support team! I was initially worried because they don't have a contact number, but they reply to support questions really quickly and are always helpful.
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Cons
Blackbaud
  • Query system not user-friendly for management with limited database background.
  • Limited company-to-user support outside of an online community of users. No long term account managers for program.
  • No email analysis tools for eblasts.
  • Limited merchandise capabiity for shop use, though the program does allow third party programs to work with it.
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Little Green Light
  • I wish it had email formatting rather than integrating with MailChimp, but a small price to pay since it does in fact handle email communications. I've actually found that donors appreciate the "personal" touch versus the more polished, formatted email of MailChimp because they feel like the email went just to them.
  • Wish it had the ability to email year-end statements as easy as it is to print them.
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Likelihood to Renew
Blackbaud
No answers on this topic
Little Green Light
We have had no issues with LIttle Green Light so I do not see us moving to another software platform at this time. We are all familiar with how to use it and we are a small and mighty team so we don't want to rock the boat too much. LOL
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Support Rating
Blackbaud
They are always available and very knowledgable. Many times I am able to come up with a solution before they've finished troubleshooting just by having talked through it with them. I really appreciate the Chat feature to answer simple questions in a timely fashion. The training I received was top notch and very detailed.
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Little Green Light
LGL support is absolutely unreal. Send a question straight from inside the software and within minutes you will receive a response from someone at the company who will help you. Most of the time, the person responding to my questions is one of the developers or owners of the company. They are kind, patient, and very helpful. The online knowledge base is very comprehensive as well.
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Alternatives Considered
Blackbaud
We switched from Raisers Edge in 2012 due to the need to have all processes in one database. Group Sales/Rentals had to use a separate database for their sales than the Members and Donors department. We also could not sell tickets for events and programs in one space. Being able to have all of these in one database is why we chose Altru.
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Little Green Light
Little Green Light blows these other two CRM's out of the water. {Little Green Light has] ease of use, user-friendly prompts, and more pertinent information is captured. Little Green Light is perfect for my small-sized Non-Profit organization.
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Return on Investment
Blackbaud
  • It has become very tedious to account for registrants in each session of a class or camp, because you have to "sell" them into each session in order to have an accurate class roster.
  • It is very easy to process payment and entry fees to our Museum and programs.
  • It is easy to retrieve accurate information and records of patrons.
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Little Green Light
  • In two years of using it, we went from $200,000 annually in donor revenue to $500,000. Many factors went into that, but the ease of communications through LGL is definitely one of them.
  • We went from managing communications with ~200 donors to ~400.
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ScreenShots

Blackbaud Altru Screenshots

Screenshot of Constituent Record: Get a true 360-degree view of each constituent's activity.Screenshot of Daily Sales:  Improve sales speed and visitor experience with a smart POSScreenshot of Group Sales:  Keep group sales orders organized and manageableScreenshot of KPIs:  Measure and monitor organizational performanceScreenshot of Membership Dashboard:  Improve membership acquisition and retentionScreenshot of Organizational Calendar:  Effectively manage events, programs, spaces, supplies and equipment

Little Green Light Screenshots

Screenshot of Data migrationScreenshot of Constituent relationship managementScreenshot of Alerts and tracking reportsScreenshot of Fundraising and donor management reports