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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Blackbaud Altru

    Score8.9 out of 10
    N/ADesigned for General Admissions OrganizationsN/A

    Little Green Light

    Score9.5 out of 10
    N/ALittle Green Light offers cloud-based donor management software for nonprofits, used to manage donors, track fundraising activities, generate reports, manage events, and create online donation forms. Plans include unlimited users with no contracts, and no set up or cancellation fees.

    $45

    per month Up to 2,500 constituent records

    Pricing
    Blackbaud AltruLittle Green Light
    Editions & Modules
    No answers on this topic
    Tier 1
    $45.00
    per month Up to 2,500 constituent records
    Tier 2
    $60.00
    per month Up to 5,000 constituent records
    Tier 3
    $75.00
    per month Up to 10,000 constituent records
    Tier 4
    $90.00
    per month Up to 20,000 constituent records
    Tier 5
    $105.00
    per month Up to 30,000 constituent records
    Tier 6
    $120.00
    per month Up to 40,000 constituent records
    Tier 7
    $135.00
    per month Up to 50,000 constituent records
    Offerings
    Pricing Offerings
    Blackbaud AltruLittle Green Light
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsAltru’s pricing information is catalogued below, as supplied by the software provider or retrieved from publicly accessible pricing materials. Altru is priced as an annual subscription. This includes hosting, unlimited users, access to unparalleled product support – everything you expect from a complete cloud solution.Over 50,000 constituent records? Add $15/mo for each additional 10k tier. Discounts for prepayment: You can prepay for 12 months and get a 10% discount off the monthly price. Discounts also apply to prepayments of 3 months (2.5%) and 6 months (5%).
    More Pricing Information
    Community Pulse
    Blackbaud AltruLittle Green Light
    Considered Both Products
    Blackbaud
    No answer on this topic
    Little Green Light
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    11 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    11 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    11 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    9 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    8 Answers
    Features
    Blackbaud AltruLittle Green Light
    Communications and Marketing
    Comparison of Communications and Marketing features of Blackbaud Altru and Little Green Light
    Feature
    Blackbaud Altru
    -
    Ratings
    Little Green Light
    9.0
    2 Ratings
    30% above category average
    Constituent engagement and marketing00 Ratings9.02 Ratings
    Reporting and Analytics
    Comparison of Reporting and Analytics features of Blackbaud Altru and Little Green Light
    Feature
    Blackbaud Altru
    -
    Ratings
    Little Green Light
    9.0
    1 Ratings
    36% above category average
    Reporting and data visualization00 Ratings9.01 Ratings
    Security and Platform
    Comparison of Security and Platform features of Blackbaud Altru and Little Green Light
    Feature
    Blackbaud Altru
    -
    Ratings
    Little Green Light
    9.9
    2 Ratings
    41% above category average
    Role-based user permissions00 Ratings9.92 Ratings
    Best Alternatives
    Blackbaud AltruLittle Green Light
    Small Businesses
    Agentforce 360 for Nonprofits
    Score8.6 out of 10
    Agentforce 360 for Nonprofits
    Score8.6 out of 10
    Medium-sized Companies
    DonorPerfect
    Score8.4 out of 10
    DonorPerfect
    Score8.4 out of 10
    Enterprises
    Ellucian CRM Advance
    Score5 out of 10
    Ellucian CRM Advance
    Score5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Blackbaud AltruLittle Green Light
    Likelihood to Recommend
    6.4
    (12 ratings)
    9.0
    (12 ratings)
    Likelihood to Renew
    9.1
    (1 ratings)
    9.0
    (1 ratings)
    Usability
    4.5
    (1 ratings)
    9.0
    (1 ratings)
    Support Rating
    9.2
    (3 ratings)
    8.9
    (8 ratings)
    User Testimonials
    Blackbaud AltruLittle Green Light
    Likelihood to Recommend
    Blackbaud
    Well suited for smaller organizations that want to centralize many systems. Smaller organizations will have less constituents to manage and fewer events (our organization has 100,000+ constituents, daily programs/events, and a large donor base). Many areas within Altru are not updated to be functional for 2020. Because of this, we do not use the merchandising feature, the volunteer portal, or marketing communications. It does a little bit of everything "okay enough" to be better than having separate systems. It's restrictive in many areas, but being able to do SO much in one database outweighs the negatives! It is 100% necessary to have a data manager who spends all of their time in Altru doing data cleanup, researching and writing policies and procedures, training new users, keeping staff up-to-date on new processes, creating queries and running reports, creating workarounds for "unfixable" issues within the database.
    Read full review
    Little Green Light
    When I came on board, we had a mess. We had so many gift types, categories, and campaigns that it was an epic disaster, and there was no way any reports could easily be pulled. With time, patience, and the bulk edit feature, I could clean up the mess and start again with set campaigns, funds, and appeals...We now have a clean slate for all data entered in 2023 and the future. Thank you for bulk edits
    Incentivized
    Read full review
    Pros
    Blackbaud
    • Ticketing and tracking many different types of admission sales including group, facility rental, individual tickets, and class registration.
    • Membership management, including membership card mailing, recurring memberships, and renewal reminders.
    • Being an all-encompassing database rather than forcing you to use multiple databases.
    • Great customer service and client support, including ongoing updates to better the system.
    • Has a merchandise inventory management system.
    Read full review
    Little Green Light
    • Donor touch tracking (calls, meetings, etc.)
    • Relationships and stewardship
    • Forms for event and other registrations
    • Financial reporting and gift tracking
    • Great support team! I was initially worried because they don't have a contact number, but they reply to support questions really quickly and are always helpful.
    Incentivized
    Read full review
    Cons
    Blackbaud
    • Query system not user-friendly for management with limited database background.
    • Limited company-to-user support outside of an online community of users. No long term account managers for program.
    • No email analysis tools for eblasts.
    • Limited merchandise capabiity for shop use, though the program does allow third party programs to work with it.
    Incentivized
    Read full review
    Little Green Light
    • I wish it had email formatting rather than integrating with MailChimp, but a small price to pay since it does in fact handle email communications. I've actually found that donors appreciate the "personal" touch versus the more polished, formatted email of MailChimp because they feel like the email went just to them.
    • Wish it had the ability to email year-end statements as easy as it is to print them.
    Incentivized
    Read full review
    Likelihood to Renew
    Blackbaud
    No answers on this topic
    Little Green Light
    We have had no issues with LIttle Green Light so I do not see us moving to another software platform at this time. We are all familiar with how to use it and we are a small and mighty team so we don't want to rock the boat too much. LOL
    Incentivized
    Read full review
    Usability
    Blackbaud
    Blackbaud Altru is a very integrated system, but training is lacking and the use of the system takes some getting use to
    Read full review
    Little Green Light
    Pretty easy to manage
    Incentivized
    Read full review
    Support Rating
    Blackbaud
    They are always available and very knowledgable. Many times I am able to come up with a solution before they've finished troubleshooting just by having talked through it with them. I really appreciate the Chat feature to answer simple questions in a timely fashion. The training I received was top notch and very detailed.
    Incentivized
    Read full review
    Little Green Light
    LGL support is absolutely unreal. Send a question straight from inside the software and within minutes you will receive a response from someone at the company who will help you. Most of the time, the person responding to my questions is one of the developers or owners of the company. They are kind, patient, and very helpful. The online knowledge base is very comprehensive as well.
    Incentivized
    Read full review
    Alternatives Considered
    Blackbaud
    We switched from Raisers Edge in 2012 due to the need to have all processes in one database. Group Sales/Rentals had to use a separate database for their sales than the Members and Donors department. We also could not sell tickets for events and programs in one space. Being able to have all of these in one database is why we chose Altru.
    Read full review
    Little Green Light
    Little Green Light blows these other two CRM's out of the water. {Little Green Light has] ease of use, user-friendly prompts, and more pertinent information is captured. Little Green Light is perfect for my small-sized Non-Profit organization.
    Incentivized
    Read full review
    Return on Investment
    Blackbaud
    • It has become very tedious to account for registrants in each session of a class or camp, because you have to "sell" them into each session in order to have an accurate class roster.
    • It is very easy to process payment and entry fees to our Museum and programs.
    • It is easy to retrieve accurate information and records of patrons.
    Incentivized
    Read full review
    Little Green Light
    • In two years of using it, we went from $200,000 annually in donor revenue to $500,000. Many factors went into that, but the ease of communications through LGL is definitely one of them.
    • We went from managing communications with ~200 donors to ~400.
    Incentivized
    Read full review
    ScreenShots

    Blackbaud Altru Screenshots

    Screenshot of Constituent Record: Get a true 360-degree view of each constituent's activity.Screenshot of Daily Sales:  Improve sales speed and visitor experience with a smart POSScreenshot of Group Sales:  Keep group sales orders organized and manageableScreenshot of KPIs:  Measure and monitor organizational performanceScreenshot of Membership Dashboard:  Improve membership acquisition and retentionScreenshot of Organizational Calendar:  Effectively manage events, programs, spaces, supplies and equipment

    Little Green Light Screenshots

    Screenshot of data migrationScreenshot of constituent relationship managementScreenshot of alerts and tracking reportsScreenshot of fundraising and donor management reports