A great donor database!
September 01, 2020

A great donor database!

Emily Westlake, MNPL | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Little Green Light

Our Development team uses Little Green Light to track individual donor stewardship as well as some grants. I am the sole development staff on the team, but we have a committee of 6 development volunteers who I manage as well.

Pros

  • Donor touch tracking (calls, meetings, etc.)
  • Relationships and stewardship
  • Forms for event and other registrations
  • Financial reporting and gift tracking
  • Great support team! I was initially worried because they don't have a contact number, but they reply to support questions really quickly and are always helpful.

Cons

  • Tracking partners/spouses is a bit ambiguous, whether to track as two separate individuals or the same contact (both have their pros and cons).
  • Not strong in grant tracking/reporting
  • No app (yet!)
  • It only works with Stripe, so we have to manually log recurring and on-time online gifts.
  • Easy to use and easy to train so I can trust that volunteers using the database will use it correctly.
  • Makes pulling fundraising reports seamless.
I had a really hard time with Salesforce. It has so much capacity and potential but is not user-friendly at all. Their support team was incredibly difficult as well.
Does not have a phone number to call, but their support staff is incredibly knowledgeable and really quick to reply. They are almost always able to solve the problem quickly and are open to edits/modifications to the system when issues arise. They also have a robust help center with recorded webinars and tutorials to navigate as you're learning the database or to share as you're training others.

Do you think Little Green Light delivers good value for the price?

Yes

Are you happy with Little Green Light's feature set?

Yes

Did Little Green Light live up to sales and marketing promises?

Yes

Did implementation of Little Green Light go as expected?

Yes

Would you buy Little Green Light again?

Yes

Microsoft 365 (formerly Office 365), Apricot by Social Solutions, Asana
I LOVE Little Green Light! I was part of my old org's transition to this database, then I consulted a nonprofit and supported their transition to Little Green Light. Then, I started with my current org 2 years ago and moved us over. It's by far the best donor database I've used.

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