What users are saying about
37 Ratings
43 Ratings
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Score 8.2 out of 100
37 Ratings
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Score 8.7 out of 100

Likelihood to Recommend

Amazon API Gateway

API GW is great for giving access to asynchronous operations that are fast and don't need to be online all the time. Lambda functions are the classic example. In the past, an operation that is called on via an HTTP endpoint would be implemented using a server-based solution. With high availability in place that would include a server or two and a load balancer. Over time this setup can be costly, especially if the service is not used at full capacity; cycles are wasted when the servers are sitting there waiting to respond.If the operation can be distilled down to a function, an API GW + Lambda solution could be put in place that performs the operation as needed only when requested. Comparing the low price point for API GW requests and Lambda CPU+Memory, the savings can be night and day over the server-based implementation.
Michael Jenkins | TrustRadius Reviewer

Workato

Workato is brilliant to make separate applications work together without much effort or specialists being needed. When specific events on software A should trigger actions on B (or more) and you want that to happen without any development or big budgets, that's where Workato comes into play. It's a great help if you want tasks automated, communications flowing and data synced between different applications.
Carlos Santos | TrustRadius Reviewer

Feature Rating Comparison

API Management

Amazon API Gateway
8.5
Workato
API access control
Amazon API Gateway
9.1
Workato
Rate limits and usage policies
Amazon API Gateway
9.1
Workato
API usage data
Amazon API Gateway
8.7
Workato
API user onboarding
Amazon API Gateway
6.7
Workato
API versioning
Amazon API Gateway
9.0
Workato
Usage billing and payments
Amazon API Gateway
8.8
Workato
API monitoring and logging
Amazon API Gateway
8.0
Workato

Cloud Data Integration

Amazon API Gateway
Workato
9.0
Pre-built connectors
Amazon API Gateway
Workato
9.4
Connector modification
Amazon API Gateway
Workato
8.8
Support for real-time and batch integration
Amazon API Gateway
Workato
8.9
Data quality services
Amazon API Gateway
Workato
8.5
Data security features
Amazon API Gateway
Workato
9.7
Monitoring console
Amazon API Gateway
Workato
8.8

Pros

Amazon API Gateway

  • API Gateway integrates well with AWS Lambda. This allows us to build a web server in the language and framework of our choice, deploy it as a Lambda function, and expose it through API Gateway.
  • API Gateway manages API keys. Building rate limiting and request quota features are not trivial (or interesting).
  • API Gateway's pricing can be very attractive for services that are accessed infrequently.
Anonymous | TrustRadius Reviewer

Workato

  • The Workato product interface is brilliantly thought through and designed. The learning curve for first timers is easy enough to get started and build useful things, and Workato really shines in their ability to handle complex triggers and interactions. Workato allows people to build software apps so much faster than by coding each functionality.
  • Workato has fantastic documentation, making things accessible without any holes in the product. The product just works, never has any bugs, never lags, and just generally allows us to see and change exactly what we need to.
  • Workato has an absolutely amazing support team. We tried the free version for a while, then realized it was the single most important software tool we have, and we upgraded. The support at the paid tier is A+, seriously the best from any company we've worked with. Feels more like a good friend then a support rep.
Mike Townsend | TrustRadius Reviewer

Cons

Amazon API Gateway

  • I think there should be another way of enabling CORS. It basically creates OPTIONS for every endpoint, which makes your API Gateway look complicated.
  • The integration timeout limit is 30 seconds, which limits you into that time.
  • API Gateway UI should be improved and should work correctly when more than two people are adding/editing endpoints.
Anonymous | TrustRadius Reviewer

Workato

  • Customer support - responsive, but often not equipped to help efficiently identify root cause of issue. Need to improve escalation to technical resources and turnaround time
  • Recipe organization and sharing. Can be challenging to copy recipes, or grab recipes from publicly available site. There are often dependencies and errors that have vague descriptions.
Peter Rifken | TrustRadius Reviewer

Usability

Amazon API Gateway

No score
No answers yet
No answers on this topic

Workato

Workato 9.1
Based on 2 answers
User- friendly.
Manolo Agustin | TrustRadius Reviewer

Support Rating

Amazon API Gateway

Amazon API Gateway 10.0
Based on 2 answers
We always had a great experience with the AWS support team. They were always on time and very dependable. It was a good partnership while we worked to resolve our issues.
Anonymous | TrustRadius Reviewer

Workato

Workato 8.8
Based on 10 answers
They employ an extremely knowledgeable team of problem solvers. I've never had a disappointing interaction or one that has left me still searching for answers. I know that when I ask for help, they'll partner with me until we find a solution together
Anonymous | TrustRadius Reviewer

Alternatives Considered

Amazon API Gateway

When we tested Azure API Management at the time, it had serious connectivity issues, it was very unstable, and it needed to do a lot using the command line. Comparing with the AWS solution, which was more mature, and the fact that we have services in use on AWS, we ended up choosing to continue using AWS products. This so as not to run the risk of increasing latency in accesses, and of some functionality not working, due to being developed yet.
Anonymous | TrustRadius Reviewer

Workato

We already used Zapier, but since it doesn't support NetSuite we had to choose another automation platform. Now that we've been using Workato for a few months, we have plans to move the stuff we're going through Zapier to Workato.We set up a trial account with all the other platforms, and they were all more expensive and A LOT more complicated than Workato.
Anonymous | TrustRadius Reviewer

Return on Investment

Amazon API Gateway

  • ROI is negative, you need either to hire them to work with you or spend days/weeks to figure out issues.
  • For some of the projects in the end it is not worth it, it is just a "buzz" to use serverless but not practical.
  • Service is easy to set up authorization and it is easy to manage.
Anonymous | TrustRadius Reviewer

Workato

  • As business consultants, Workato has greatly improved our offerings to our clients as well as improved the time frame to implement automated workflows and integrations.
  • For our clients, the return on investment is almost immediate. Once a Workato recipe is up and running (which can be done very fast), data is integrating, duplicate data entry and user errors are eliminated, and cross-company KPI metrics are easier to report than ever.
Rama Davis | TrustRadius Reviewer

Pricing Details

Amazon API Gateway

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Amazon API Gateway Editions & Modules

Edition
First 300 Million$1.001
Past 300 Million$0.901
  1. Per Million
Additional Pricing Details

Workato

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Workato Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Amazon API Gateway
8.1
Workato
9.5

Likelihood to Renew

Amazon API Gateway
Workato
8.3

Usability

Amazon API Gateway
Workato
9.1

Support Rating

Amazon API Gateway
10.0
Workato
8.8

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