What users are saying about
55 Ratings
66 Ratings
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Score 8.4 out of 100
55 Ratings
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Score 7 out of 100

Feature Set Ratings

    API Management

    8.4

    Amazon API Gateway

    84%

    Workato

    Feature Set Not Supported
    N/A
    Amazon API Gateway ranks higher in 7/7 features

    API access control

    9.0
    90%
    10 Ratings
    N/A
    0 Ratings

    Rate limits and usage policies

    9.2
    92%
    10 Ratings
    N/A
    0 Ratings

    API usage data

    8.5
    85%
    10 Ratings
    N/A
    0 Ratings

    API user onboarding

    6.1
    61%
    10 Ratings
    N/A
    0 Ratings

    API versioning

    9.0
    90%
    10 Ratings
    N/A
    0 Ratings

    Usage billing and payments

    9.0
    90%
    9 Ratings
    N/A
    0 Ratings

    API monitoring and logging

    7.6
    76%
    11 Ratings
    N/A
    0 Ratings

    Cloud Data Integration

    Amazon API Gateway

    Feature Set Not Supported
    N/A
    6.4

    Workato

    64%
    Workato ranks higher in 6/6 features

    Pre-built connectors

    N/A
    0 Ratings
    7.0
    70%
    37 Ratings

    Connector modification

    N/A
    0 Ratings
    6.3
    63%
    35 Ratings

    Support for real-time and batch integration

    N/A
    0 Ratings
    6.5
    65%
    33 Ratings

    Data quality services

    N/A
    0 Ratings
    6.0
    60%
    30 Ratings

    Data security features

    N/A
    0 Ratings
    7.0
    70%
    33 Ratings

    Monitoring console

    N/A
    0 Ratings
    5.8
    58%
    37 Ratings

    Attribute Ratings

    • Amazon API Gateway is rated higher in 2 areas: Likelihood to Recommend, Support Rating

    Likelihood to Recommend

    7.8

    Amazon API Gateway

    78%
    11 Ratings
    6.3

    Workato

    63%
    37 Ratings

    Likelihood to Renew

    Amazon API Gateway

    N/A
    0 Ratings
    1.0

    Workato

    10%
    3 Ratings

    Usability

    Amazon API Gateway

    N/A
    0 Ratings
    6.0

    Workato

    60%
    3 Ratings

    Support Rating

    10.0

    Amazon API Gateway

    100%
    2 Ratings
    8.0

    Workato

    80%
    11 Ratings

    Implementation Rating

    Amazon API Gateway

    N/A
    0 Ratings
    3.0

    Workato

    30%
    1 Rating

    Likelihood to Recommend

    Amazon API Gateway

    API GW is great for giving access to asynchronous operations that are fast and don't need to be online all the time. Lambda functions are the classic example. In the past, an operation that is called on via an HTTP endpoint would be implemented using a server-based solution. With high availability in place that would include a server or two and a load balancer. Over time this setup can be costly, especially if the service is not used at full capacity; cycles are wasted when the servers are sitting there waiting to respond.If the operation can be distilled down to a function, an API GW + Lambda solution could be put in place that performs the operation as needed only when requested. Comparing the low price point for API GW requests and Lambda CPU+Memory, the savings can be night and day over the server-based implementation.
    Michael Jenkins | TrustRadius Reviewer

    Workato

    Workato is brilliant to make separate applications work together without much effort or specialists being needed. When specific events on software A should trigger actions on B (or more) and you want that to happen without any development or big budgets, that's where Workato comes into play. It's a great help if you want tasks automated, communications flowing and data synced between different applications.
    Carlos Santos | TrustRadius Reviewer

    Pros

    Amazon API Gateway

    • API Gateway integrates well with AWS Lambda. This allows us to build a web server in the language and framework of our choice, deploy it as a Lambda function, and expose it through API Gateway.
    • API Gateway manages API keys. Building rate limiting and request quota features are not trivial (or interesting).
    • API Gateway's pricing can be very attractive for services that are accessed infrequently.
    Anonymous | TrustRadius Reviewer

    Workato

    • The Workato product interface is brilliantly thought through and designed. The learning curve for first timers is easy enough to get started and build useful things, and Workato really shines in their ability to handle complex triggers and interactions. Workato allows people to build software apps so much faster than by coding each functionality.
    • Workato has fantastic documentation, making things accessible without any holes in the product. The product just works, never has any bugs, never lags, and just generally allows us to see and change exactly what we need to.
    • Workato has an absolutely amazing support team. We tried the free version for a while, then realized it was the single most important software tool we have, and we upgraded. The support at the paid tier is A+, seriously the best from any company we've worked with. Feels more like a good friend then a support rep.
    Mike Townsend | TrustRadius Reviewer

    Cons

    Amazon API Gateway

    • I think there should be another way of enabling CORS. It basically creates OPTIONS for every endpoint, which makes your API Gateway look complicated.
    • The integration timeout limit is 30 seconds, which limits you into that time.
    • API Gateway UI should be improved and should work correctly when more than two people are adding/editing endpoints.
    Anonymous | TrustRadius Reviewer

    Workato

    • Customer support - responsive, but often not equipped to help efficiently identify root cause of issue. Need to improve escalation to technical resources and turnaround time
    • Recipe organization and sharing. Can be challenging to copy recipes, or grab recipes from publicly available site. There are often dependencies and errors that have vague descriptions.
    Peter Rifken | TrustRadius Reviewer

    Pricing Details

    Amazon API Gateway

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    $0.9 Per Million

    Amazon API Gateway Editions & Modules

    Edition
    First 300 Million$1.001
    Past 300 Million$0.901
    1. Per Million
    Additional Pricing Details

    Workato

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Workato Editions & Modules

    Additional Pricing Details

    Likelihood to Renew

    Amazon API Gateway

    No score
    No answers yet
    No answers on this topic

    Workato

    Workato 1.0
    Based on 3 answers
    We need to develop Enterprise Application Integrations and Workato was not designed for this
    Gaius Gracchus | TrustRadius Reviewer

    Usability

    Amazon API Gateway

    No score
    No answers yet
    No answers on this topic

    Workato

    Workato 6.0
    Based on 3 answers
    Due to prebuilt recipes, Workato is easy to learn and use for non-technical users if their use case fits the existing recipes. It is not easy for non-technical users to create, modify, debug or maintain complex integrations that are outside the prebuilt recipes.
    Gaius Gracchus | TrustRadius Reviewer

    Support Rating

    Amazon API Gateway

    Amazon API Gateway 10.0
    Based on 2 answers
    We always had a great experience with the AWS support team. They were always on time and very dependable. It was a good partnership while we worked to resolve our issues.
    Anonymous | TrustRadius Reviewer

    Workato

    Workato 8.0
    Based on 11 answers
    They employ an extremely knowledgeable team of problem solvers. I've never had a disappointing interaction or one that has left me still searching for answers. I know that when I ask for help, they'll partner with me until we find a solution together
    Anonymous | TrustRadius Reviewer

    Implementation Rating

    Amazon API Gateway

    No score
    No answers yet
    No answers on this topic

    Workato

    Workato 3.0
    Based on 1 answer
    We discovered that we could not use Workato for our more complex, large enterprise integrations. It was useful for simple workflows that matched the prebuilt recipes.
    Gaius Gracchus | TrustRadius Reviewer

    Alternatives Considered

    Amazon API Gateway

    When we tested Azure API Management at the time, it had serious connectivity issues, it was very unstable, and it needed to do a lot using the command line. Comparing with the AWS solution, which was more mature, and the fact that we have services in use on AWS, we ended up choosing to continue using AWS products. This so as not to run the risk of increasing latency in accesses, and of some functionality not working, due to being developed yet.
    Anonymous | TrustRadius Reviewer

    Workato

    We already used Zapier, but since it doesn't support NetSuite we had to choose another automation platform. Now that we've been using Workato for a few months, we have plans to move the stuff we're going through Zapier to Workato.We set up a trial account with all the other platforms, and they were all more expensive and A LOT more complicated than Workato.
    Anonymous | TrustRadius Reviewer

    Return on Investment

    Amazon API Gateway

    • ROI is negative, you need either to hire them to work with you or spend days/weeks to figure out issues.
    • For some of the projects in the end it is not worth it, it is just a "buzz" to use serverless but not practical.
    • Service is easy to set up authorization and it is easy to manage.
    Anonymous | TrustRadius Reviewer

    Workato

    • As business consultants, Workato has greatly improved our offerings to our clients as well as improved the time frame to implement automated workflows and integrations.
    • For our clients, the return on investment is almost immediate. Once a Workato recipe is up and running (which can be done very fast), data is integrating, duplicate data entry and user errors are eliminated, and cross-company KPI metrics are easier to report than ever.
    Rama Davis | TrustRadius Reviewer

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