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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Workato

    Score9.3 out of 10
    N/AWorkato is a cloud or on-premise automation and integration platform with enterprise-grade capabilities and no coding required. Workato provides pre-built connectors to integrate with over 300 business applications and enables task automation across apps.N/A
    Pricing
    Workato
    Editions & Modules
    No answers on this topic
    Offerings
    Pricing Offerings
    Workato
    Free Trial
    No
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    No
    Entry-level Setup FeeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Workato
    Considered Both Products
    Workato
    Chose Workato
    Workato is much more advanced than Zapier, and although less apps/integrations are offered - but the ones offered are really deep ones. This is also geared towards enterprises is what I believe whereas Zapier focuses more on SMEs and Mid-Market. Although learning curve is steep …
    Incentivized
    Chose Workato
    Workato is definitely the easiest tool to work with. We found other tools more challenging when there are no pre-built connectors, and it requires coding knowledge to extract objects from JSON payload for example.
    In Workato, the payload is auto parse and each object can be …
    Incentivized
    Chose Workato
    Workato is useful for the rapid development of simple workflow-oriented integrations. It was not designed for large, enterprise integrations like Boomi. Their target audiences and target use cases overlap in some areas, but there are very important differences. We selected …
    Incentivized
    Chose Workato
    Our developers are certified in Workato, Mulesoft and Boomi.We tested Workato and compared it to Mulesoft and Boomi for an IPaaS solution. Workato claims that anyone off the street with no IT training whatsoever can build integrations with their tool. This is absurd. No, …
    Incentivized
    Chose Workato
    Offers many, if not all, of the same capabilities that competitors have. Zapier is more user friendly, and cost effective for many organizations. Not needing to have technology experience is also attractive. Mule soft is usually overkill for some of the more straight forward …
    Incentivized
    Chose Workato
    Both products were much more complicated to configure and get started with. With Workato, we had simple integrations set up and running without a couple of hours. With Jitterbit and SnapLogic it required some training just to evaluate it, and also required a lot of …
    Incentivized
    Chose Workato
    Workato offers what we need at a much more affordable price...simply put
    Incentivized
    Chose Workato
    Workato proved to be the most user-friendly integration platform, showing the most promise in the area of no-code or low-code analyst-capable interface configuration.
    Incentivized
    Chose Workato
    Workato has a faster deployment cycle and no formal training needed to start using it. You may start creating recipes from day one.
    Incentivized
    Chose Workato
    We have experience using MS Flow, Zapier, Pervasive, Talend, .net, and others. After extensive research and testing, Workato has shown itself as a clear leader in the iPaas space.
    Incentivized
    Chose Workato
    Workato beats the competition pound for pound, not even close. It's a much more enterprise-grade tool, designed from the ground up to be stable, solid, and secure. The other tools I've tried were either buggy, lacking in capability, felt like toys, or were really hard to scale.
    Incentivized
    Chose Workato
    We ended up choosing Workato because of how easy it was to get started and because it did everything we needed it to do. It was one of the first products we trialed specifically for this use case even though we had used other products in the past. The trial was enough time to …
    Incentivized
    Chose Workato
    I use Workato for the full view of my process. Both the console on errors and debugging as well as the unified view of each task I'm automating. In addition, I know that Workato has all the power necessary for enterprise integration.
    Incentivized
    Chose Workato
    Zapier's integration tools are impressive, especially considering the cost. Their connectors are lacking functionality vs Workato, which ultimately leads to more development time and cost. Workato's built-in functionality, like lookup tables, are extremely impressive. They …
    Incentivized
    Chose Workato
    A market leader when it comes to an out of the box/do it yourself integration tool. It is very user-friendly with an excellent track record for new connectors and reliability.
    Incentivized
    Chose Workato
    We ended up using Workato for the functional user abilities as well as the flexibility in the platform. Our business is agile and an integration build today may not have a lifecycle longer than 6 months without modification. We wanted the ability to maintain these ourselves …
    Incentivized
    Chose Workato
    Zapier was great for simple integrations, however, error handling and recipe writing isn't as strong. We also found the pricing to be deceiving once working on more complex integrations.
    Incentivized
    Chose Workato
    Helps to understand a more cloud-based tool integration.
    Incentivized
    Chose Workato
    CA Automic offers everything under the sun and it's a little harder to use for someone that doesn't know coding. With Workato there is a smaller learning curve and their support team has be instrumental in our success.
    Incentivized
    Chose Workato
    I've used and explored others. Workato was the quickest to learn and deploy at a reasonable cost. The others had large learning curves and were more expensive.
    Incentivized
    Chose Workato
    We found Workato to be easier to use, more powerful and more robust than other solutions we tested at the time. It simply does the trick and allowed us to implement all that we needed in all the precise details we needed. It gave us all the power, flexibility and autonomy we …
    Incentivized
    Chose Workato
    We use multiple integration platforms for various use cases. Workato did not replace anything. We believe in having the best tool for the job/persona and thus employ multiple tools with some overlapping functionality aside from the unique strengths/trade-offs of each.
    Incentivized
    Chose Workato
    From what I could see, Zapier was very limited against what Workato was offering. The model of Zapier, at first sight, was very easy to understand: you pick 2 connectors and create a process in the middle, but that's where Workato made the difference, on how easy the recipe …
    Incentivized
    Chose Workato
    Workato is much simpler to learn and configure than Dell Boomi. While powerful, I struggled with Boomi's interface. I know Boomi is powerful and trusted by many enterprises, but it seems a little inaccessible to me - the learning curve is a little too steep and I don't have the …
    Incentivized
    Key User Insights
    Would buy again
    57%
    Would buy again
    4 Answers
    Delivers good value for the price
    50%
    Delivers good value for the price
    3 Answers
    Happy with the feature set
    71%
    Happy with the feature set
    5 Answers
    Lived up to sales and marketing promises
    67%
    Lived up to sales and marketing promises
    4 Answers
    Implementation went as expected
    86%
    Implementation went as expected
    6 Answers
    Features
    Workato
    Cloud Data Integration
    Comparison of Cloud Data Integration features of Workato
    Feature
    Workato
    8.0
    38 Ratings
    1% below category average
    Pre-built connectors10.038 Ratings
    Connector modification10.036 Ratings
    Support for real-time and batch integration5.034 Ratings
    Data quality services6.031 Ratings
    Data security features9.034 Ratings
    Monitoring console8.038 Ratings
    Best Alternatives
    Workato
    Small Businesses
    Make
    Score9.3 out of 10
    Medium-sized Companies
    IBM App Connect
    Score9 out of 10
    Enterprises
    TIBCO Integration (including BusinessWorks and Flogo)
    Score8.9 out of 10
    All AlternativesView all alternatives
    User Ratings
    Workato
    Likelihood to Recommend
    9.0
    (38 ratings)
    Likelihood to Renew
    1.0
    (3 ratings)
    Usability
    9.0
    (4 ratings)
    Support Rating
    8.0
    (6 ratings)
    Implementation Rating
    3.0
    (1 ratings)
    User Testimonials
    Workato
    Likelihood to Recommend
    Workato
    Workato is brilliant to make separate applications work together without much effort or specialists being needed. When specific events on software A should trigger actions on B (or more) and you want that to happen without any development or big budgets, that's where Workato comes into play. It's a great help if you want tasks automated, communications flowing and data synced between different applications.
    Read full review
    Pros
    Workato
    • The Workato product interface is brilliantly thought through and designed. The learning curve for first timers is easy enough to get started and build useful things, and Workato really shines in their ability to handle complex triggers and interactions. Workato allows people to build software apps so much faster than by coding each functionality.
    • Workato has fantastic documentation, making things accessible without any holes in the product. The product just works, never has any bugs, never lags, and just generally allows us to see and change exactly what we need to.
    • Workato has an absolutely amazing support team. We tried the free version for a while, then realized it was the single most important software tool we have, and we upgraded. The support at the paid tier is A+, seriously the best from any company we've worked with. Feels more like a good friend then a support rep.
    Read full review
    Cons
    Workato
    • Customer support - responsive, but often not equipped to help efficiently identify root cause of issue. Need to improve escalation to technical resources and turnaround time
    • Recipe organization and sharing. Can be challenging to copy recipes, or grab recipes from publicly available site. There are often dependencies and errors that have vague descriptions.
    Incentivized
    Read full review
    Likelihood to Renew
    Workato
    We need to develop Enterprise Application Integrations and Workato was not designed for this
    Read full review
    Usability
    Workato
    The sheer work Workato eliminates from people's daily jobs is simply a great contribution to people's productivity and a boost to capability. It actually strikes the balance between business and tech teams. It also reduces dependency on developers, and speeds up their delivery too. The only reason it's not a full 10/10 is for the price - it's a bit expensive for what we'd like, and their batch or high data volume processing can be improved.
    Read full review
    Support Rating
    Workato
    They employ an extremely knowledgeable team of problem solvers. I've never had a disappointing interaction or one that has left me still searching for answers. I know that when I ask for help, they'll partner with me until we find a solution together
    Incentivized
    Read full review
    Implementation Rating
    Workato
    We discovered that we could not use Workato for our more complex, large enterprise integrations. It was useful for simple workflows that matched the prebuilt recipes.
    Read full review
    Alternatives Considered
    Workato
    We already used Zapier, but since it doesn't support NetSuite we had to choose another automation platform. Now that we've been using Workato for a few months, we have plans to move the stuff we're going through Zapier to Workato. We set up a trial account with all the other platforms, and they were all more expensive and A LOT more complicated than Workato.
    Read full review
    Return on Investment
    Workato
    • As business consultants, Workato has greatly improved our offerings to our clients as well as improved the time frame to implement automated workflows and integrations.
    • For our clients, the return on investment is almost immediate. Once a Workato recipe is up and running (which can be done very fast), data is integrating, duplicate data entry and user errors are eliminated, and cross-company KPI metrics are easier to report than ever.
    Read full review
    ScreenShots