Amazon Chime vs. Google Meet

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Amazon Chime
Score 7.8 out of 10
N/A
Amazon Chime is a communications service from Amazon Web Services with a built-in VoIP solution. Amazon Chime can be used for online meetings, video conferencing, and business calling, and features pay-as-you-go pricing.
$0
per minute
Google Meet
Score 8.3 out of 10
N/A
Google Meet, formerly Hangouts Meet, replaces the former Google Hangouts as the company's G Suite integrated web conferencing tool, allowing users to join meetings directly from a Calendar event or email invite from a computer, phone, or conference room. G Suite's Enterprise edition also creates a dial-in phone number for each meeting, as an additional convenience.
$6
per month
Pricing
Amazon ChimeGoogle Meet
Editions & Modules
Business Calling - Inbound
$0.002216
per minute
Business Calling - Phone Numbers
$1
per number per month, US Only
Meetings - Pro
$3
*per user per day
Meetings - Basic
Free
Business Calling - Outbound
Country Dependent
per minute
Business Calling - Receive Text
Free
US Only
Business Calling - Send Text
Country Dependent
Google Workspace - Business Starter
$6
per month
Google Workspace - Business Standard
$12
per month
Google Workspace - Business Plus
$18
per month
Offerings
Pricing Offerings
Amazon ChimeGoogle Meet
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details*up to $15.00 per user per month
More Pricing Information
Community Pulse
Amazon ChimeGoogle Meet
Considered Both Products
Amazon Chime
Chose Amazon Chime
Amazon has a very good audio and video quality. Chime's video conferencing feature works as expected there is no lag in the audio. If the internet speed is about 50 mpbs + then it works as a charm! At times the desktop can get slow but the mobile application is pretty fast as …
Chose Amazon Chime
It's slower and the user experience is much clunkier. It seems like it was developed by and for other developers, not the normal public.
Chose Amazon Chime
All the mentioned above products are better if not rated much higher with the features they have compared to Amazon Chime. Amazon Chime does not support well with google calendar and other negative features I mentioned compared to other products. Amazon Chime lacks features …
Chose Amazon Chime
We chose Amazon Chime due to better pricing, ease of implementation, and great customer support from their team. Better product overall in terms of reliability.
Google Meet

No answer on this topic

Top Pros
Top Cons
Features
Amazon ChimeGoogle Meet
Performance & Compatibility of Online Events Software
Comparison of Performance & Compatibility of Online Events Software features of Product A and Product B
Amazon Chime
10.0
26 Ratings
22% above category average
Google Meet
8.3
51 Ratings
3% above category average
High quality audio10.026 Ratings8.451 Ratings
High quality video10.026 Ratings7.551 Ratings
Low bandwidth requirements9.921 Ratings8.943 Ratings
Mobile support10.021 Ratings8.546 Ratings
Screen Sharing
Comparison of Screen Sharing features of Product A and Product B
Amazon Chime
9.2
25 Ratings
14% above category average
Google Meet
7.0
51 Ratings
13% below category average
Desktop sharing10.025 Ratings8.351 Ratings
Whiteboards8.311 Ratings5.833 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
Amazon Chime
9.6
25 Ratings
15% above category average
Google Meet
7.4
50 Ratings
11% below category average
Calendar integration10.022 Ratings8.249 Ratings
Meeting initiation10.024 Ratings8.349 Ratings
Integrates with social media8.39 Ratings6.925 Ratings
Record meetings / events10.023 Ratings5.938 Ratings
Slideshows10.021 Ratings7.839 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
Amazon Chime
10.0
22 Ratings
17% above category average
Google Meet
8.3
49 Ratings
2% below category average
Live chat10.022 Ratings7.747 Ratings
Audience polling10.010 Ratings8.529 Ratings
Q&A10.012 Ratings8.932 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
Amazon Chime
10.0
22 Ratings
18% above category average
Google Meet
7.2
42 Ratings
15% below category average
User authentication10.018 Ratings6.839 Ratings
Participant roles & permissions10.021 Ratings8.837 Ratings
Confidential attendee list10.016 Ratings5.928 Ratings
VoIP system collaboration
Comparison of VoIP system collaboration features of Product A and Product B
Amazon Chime
10.0
1 Ratings
12% above category average
Google Meet
-
Ratings
Video conferencing10.01 Ratings00 Ratings
Audio conferencing10.01 Ratings00 Ratings
Video screen sharing10.01 Ratings00 Ratings
Instant messaging10.01 Ratings00 Ratings
Best Alternatives
Amazon ChimeGoogle Meet
Small Businesses
ClickMeeting
ClickMeeting
Score 9.5 out of 10
ClickMeeting
ClickMeeting
Score 9.5 out of 10
Medium-sized Companies
ClickMeeting
ClickMeeting
Score 9.5 out of 10
ClickMeeting
ClickMeeting
Score 9.5 out of 10
Enterprises
TeamViewer
TeamViewer
Score 8.3 out of 10
TeamViewer
TeamViewer
Score 8.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Amazon ChimeGoogle Meet
Likelihood to Recommend
9.9
(27 ratings)
8.4
(53 ratings)
Likelihood to Renew
-
(0 ratings)
7.1
(6 ratings)
Usability
-
(0 ratings)
9.6
(12 ratings)
Support Rating
8.8
(9 ratings)
9.8
(18 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
8.6
(2 ratings)
Professional Services
-
(0 ratings)
9.0
(1 ratings)
User Testimonials
Amazon ChimeGoogle Meet
Likelihood to Recommend
Amazon AWS
Amazon Chime is well suited for online video and audio meetings, IMs, and conducting training sessions using a whiteboard. It can be integrated well with Google Calendar and Microsoft outlook. With Amazon Chime mobile app you can attend meetings on the go as well. Meetings can be locked so that only legitimate participants can join the meeting. Amazon Chime is less suited in case you want meeting transcripts as well for your meetings. Given that Amazon Chime is not used by a larger audience so your client or customer may face some difficulties in join the meeting or accessing some of the features of the Chime.
Read full review
Google
Google Meet was a perfect video conferencing solution for us during our training sessions. The only problems encountered were due to weak signals, which sometimes required us to turn off our video. All features worked very well in tying together a team across four different time zones. I was very impressed with the tool's performance
Read full review
Pros
Amazon AWS
  • Chat tools, video calls, on spot meeting invite[s] easy to create and use.
  • Ability to record any meeting and automatically downloads the meeting recording after ending the meeting.
  • UI is clean and easy to navigate around Amazon Chime.
  • Ability to invite outside guests easily using Amazon Chime without any issues.
Read full review
Google
  • First off, the quality of the call is pretty good, especially when all of us are working remotely.
  • We can easily schedule our meeting in Google Calendar.
  • Sending an invitation link is easy.
  • What makes Google Meet stand out from other video conferencing tools is that we can use it for an unlimited time, even if we use the free account.
Read full review
Cons
Amazon AWS
  • More simplified dial-in numbers. The PIN for our conference line is long and easy to mistype.
  • You do not have to download the Chime app in order to join a conference, but if you want to do anything beyond join (schedule a conference, participate in a group chat, control participants), you have to have the app downloaded and installed. The app that you have to download in order to launch a conference is a memory hog, and slows down a computer's boot up time.
  • The add-in for Microsoft Outlook is particularly clunky. It helps you add scheduled conference calls/video conferences to your Outlook calendar, but it can cause Outlook to crash, and creates a really slow open time for Outlook. If you can avoid downloading the Outlook Add-In, I would.
  • No built-in screen sharing capabilities.
Read full review
Google
  • Meet as it comes doesn't have a great way to handle large meetings.
  • I don't like the way they hide the mute button. It's a disruptive view to mute/unmute.
  • Chat box is the only way to document collaborations within the meeting.
Read full review
Likelihood to Renew
Amazon AWS
No answers on this topic
Google
This app is still having a lot of redundant features as compared to other industry apps such as Zoom and Webex which offers much more on the functionality side along with the option to have greater user access control to the admin/host of the meetings. A sense of interaction is always found to be missing in Google meet which can be easily adopted in the Zoom
Read full review
Usability
Amazon AWS
No answers on this topic
Google
Google Meet is very easy and simple to use. I can schedule a meeting right on my calendar - it literally takes a few seconds. There is no additional app I have to open to schedule anything. Guests can click on the link easily to join any meetings. 10/10!
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Support Rating
Amazon AWS
They were very supportive in answering all of our questions when we had problems. Their in-person calls but their support site also had a full set of information that can answer a good portion of your questions before you have to pick up the phone. But when you, you will get good service.
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Google
Google does a great job of providing tech support for this product, as it does many others. Similarly, Google has FAQs that cover a large amount of issues faced by users. Problems have not persisted in our use of this product. Problems are resolved quickly and easily, with or without personal Google support.
Read full review
Alternatives Considered
Amazon AWS
Better than Skype for Business in terms of loading the application onto your device. Skype had crashing issues always and those are comparatively low when using Amazon Chime. Amazon chime is fast and easy to work with while collaborating and setting up meetings. The audio and video quality are better than Skype for Business.
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Google
The main positive feature in Google Meet over Zoom to me is the fact that Google meet can be seamlessly deployed in the browser with its full functionality. Unlike Zoom for which you need to download an extra application to use. This consequently makes workflow smooth when transitioning between something like emails and taking part in a meeting.
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Contract Terms and Pricing Model
Amazon AWS
No answers on this topic
Google
I wasn't involved in the unit pricing factor. So far I used Google meet in the office where I got access to all these Google applications including the Google Meet feature. So I wasn't involved much in this pricing factor of Google Meet and also regarding the contact terms of the product.
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Professional Services
Amazon AWS
No answers on this topic
Google
This is very good in the professional services as I started using this first for the professional service only. While using this Google Meet itself gives a professional feel as the UI works in a professional way. The video background modification, multi-screen feature, and some other features help in professional service.
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Return on Investment
Amazon AWS
  • The positive ROI is Amazon Chime helps make our sales reps more professional in their calls leading to an increase in closed/won deals.
  • Amazon Chime has increased overall morale across our sales team because it has greatly improved our call processes when compared to other tools we've used in the past.
Read full review
Google
  • Negative: on each webinar someone from our team had to write manually the people that were participating and after that matching it with the registered people list. We wasted time. It could be easily resolved by adding the export list feature
  • Positive: Collaboration and internal meetings. Calendar integration helps us save time.
Read full review
ScreenShots