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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Amazon Chime

    Score7.3 out of 10
    N/AAmazon Chime is a communications service from Amazon Web Services with a built-in VoIP solution. Amazon Chime can be used for online meetings, video conferencing, and business calling, and features pay-as-you-go pricing.

    $0

    per minute

    Google Meet

    Score8.4 out of 10
    N/AGoogle Meet, formerly Hangouts Meet, replaces the former Google Hangouts as the company's G Suite integrated web conferencing tool, allowing users to join meetings directly from a Calendar event or email invite from a computer, phone, or conference room. G Suite's Enterprise edition also creates a dial-in phone number for each meeting, as an additional convenience.

    $6

    per month

    Pricing
    Amazon ChimeGoogle Meet
    Editions & Modules
    Business Calling - Inbound
    $0.002216
    per minute
    Business Calling - Phone Numbers
    $1
    per number per month, US Only
    Meetings - Pro
    $3
    *per user per day
    Meetings - Basic
    Free
    Business Calling - Outbound
    Country Dependent
    per minute
    Business Calling - Receive Text
    Free
    US Only
    Business Calling - Send Text
    Country Dependent
    Google Workspace - Business Starter
    $6
    per month
    Google Workspace - Business Standard
    $12
    per month
    Google Workspace - Business Plus
    $18
    per month
    Offerings
    Pricing Offerings
    Amazon ChimeGoogle Meet
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details*up to $15.00 per user per month—
    More Pricing Information
    Community Pulse
    Amazon ChimeGoogle Meet
    Considered Both Products
    Amazon AWS
    Chose Amazon Chime
    Amazon has a very good audio and video quality. Chime's video conferencing feature works as expected there is no lag in the audio. If the internet speed is about 50 mpbs + then it works as a charm! At times the desktop can get slow but the mobile application is pretty fast as …
    Incentivized
    Chose Amazon Chime
    It's slower and the user experience is much clunkier. It seems like it was developed by and for other developers, not the normal public.
    Incentivized
    Chose Amazon Chime
    All the mentioned above products are better if not rated much higher with the features they have compared to Amazon Chime. Amazon Chime does not support well with google calendar and other negative features I mentioned compared to other products. Amazon Chime lacks features …
    Incentivized
    Chose Amazon Chime
    We chose Amazon Chime due to better pricing, ease of implementation, and great customer support from their team. Better product overall in terms of reliability.
    Incentivized
    Google
    No answer on this topic
    Key User Insights
    Would buy again
    75%
    Would buy again
    15 Answers
    97%
    Would buy again
    64 Answers
    Delivers good value for the price
    94%
    Delivers good value for the price
    16 Answers
    98%
    Delivers good value for the price
    60 Answers
    Happy with the feature set
    90%
    Happy with the feature set
    18 Answers
    83%
    Happy with the feature set
    55 Answers
    Lived up to sales and marketing promises
    91%
    Lived up to sales and marketing promises
    10 Answers
    93%
    Lived up to sales and marketing promises
    41 Answers
    Implementation went as expected
    93%
    Implementation went as expected
    14 Answers
    98%
    Implementation went as expected
    55 Answers
    Features
    Amazon ChimeGoogle Meet
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of Amazon Chime and Google Meet
    Feature
    Amazon Chime
    10.0
    26 Ratings
    23% above category average
    Google Meet
    8.8
    60 Ratings
    11% above category average
    High quality audio10.026 Ratings8.760 Ratings
    High quality video10.026 Ratings8.460 Ratings
    Low bandwidth requirements10.021 Ratings8.943 Ratings
    Mobile support10.021 Ratings9.354 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of Amazon Chime and Google Meet
    Feature
    Amazon Chime
    9.2
    25 Ratings
    15% above category average
    Google Meet
    8.9
    60 Ratings
    11% above category average
    Desktop sharing10.025 Ratings8.660 Ratings
    Whiteboards8.311 Ratings9.240 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of Amazon Chime and Google Meet
    Feature
    Amazon Chime
    9.7
    25 Ratings
    17% above category average
    Google Meet
    8.5
    58 Ratings
    4% above category average
    Calendar integration10.022 Ratings9.557 Ratings
    Meeting initiation10.024 Ratings8.857 Ratings
    Integrates with social media8.39 Ratings6.325 Ratings
    Record meetings / events10.023 Ratings8.946 Ratings
    Slideshows10.021 Ratings8.847 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of Amazon Chime and Google Meet
    Feature
    Amazon Chime
    10.0
    22 Ratings
    21% above category average
    Google Meet
    8.4
    57 Ratings
    4% above category average
    Live chat10.022 Ratings8.855 Ratings
    Audience polling10.010 Ratings8.037 Ratings
    Q&A10.012 Ratings8.439 Ratings
    Online Events Security
    Comparison of Online Events Security features of Amazon Chime and Google Meet
    Feature
    Amazon Chime
    10.0
    22 Ratings
    21% above category average
    Google Meet
    9.2
    50 Ratings
    13% above category average
    User authentication10.018 Ratings9.547 Ratings
    Participant roles & permissions10.021 Ratings9.145 Ratings
    Confidential attendee list10.016 Ratings8.936 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of Amazon Chime and Google Meet
    Feature
    Amazon Chime
    10.0
    1 Ratings
    31% above category average
    Google Meet
    -
    Ratings
    Video conferencing10.01 Ratings00 Ratings
    Audio conferencing10.01 Ratings00 Ratings
    Video screen sharing10.01 Ratings00 Ratings
    Instant messaging10.01 Ratings00 Ratings
    Best Alternatives
    Amazon ChimeGoogle Meet
    Small Businesses
    ClickMeeting
    Score9.5 out of 10
    ClickMeeting
    Score9.5 out of 10
    Medium-sized Companies
    JioMeet
    Score9.8 out of 10
    JioMeet
    Score9.8 out of 10
    Enterprises
    Webex Meetings
    Score8.7 out of 10
    Webex Meetings
    Score8.7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Amazon ChimeGoogle Meet
    Likelihood to Recommend
    10.0
    (27 ratings)
    9.2
    (65 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    7.0
    (6 ratings)
    Usability
    -
    (0 ratings)
    9.0
    (24 ratings)
    Support Rating
    8.8
    (9 ratings)
    9.8
    (18 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    8.6
    (2 ratings)
    Professional Services
    -
    (0 ratings)
    9.0
    (1 ratings)
    User Testimonials
    Amazon ChimeGoogle Meet
    Likelihood to Recommend
    Amazon AWS
    Amazon Chime is well suited for online video and audio meetings, IMs, and conducting training sessions using a whiteboard. It can be integrated well with Google Calendar and Microsoft outlook. With Amazon Chime mobile app you can attend meetings on the go as well. Meetings can be locked so that only legitimate participants can join the meeting. Amazon Chime is less suited in case you want meeting transcripts as well for your meetings. Given that Amazon Chime is not used by a larger audience so your client or customer may face some difficulties in join the meeting or accessing some of the features of the Chime.
    Incentivized
    Read full review
    Google
    Well suited for both our workplace and virtual meetings, especially when people are not in one place. It is also more appropriate with audio, visual, and captions. It is also more appropriate to send a recording to your drive for reference on parts that a host may not have captured.
    Read full review
    Pros
    Amazon AWS
    • Chat tools, video calls, on spot meeting invite[s] easy to create and use.
    • Ability to record any meeting and automatically downloads the meeting recording after ending the meeting.
    • UI is clean and easy to navigate around Amazon Chime.
    • Ability to invite outside guests easily using Amazon Chime without any issues.
    Incentivized
    Read full review
    Google
    • It allows multiple people to join in a meeting.
    • The admin can change the role and make anyone as admin of the current session.
    • Even if the meeting gets disconnected due to network in the admin's side error still it remains running on the user's side.
    • Multiple people can share screen together at the same time.
    • The admin can make the meeting open to all so that every time someone joins the admin does not have to allow them one by one. Once it's open, all can join without permission of the admin.
    Read full review
    Cons
    Amazon AWS
    • More simplified dial-in numbers. The PIN for our conference line is long and easy to mistype.
    • You do not have to download the Chime app in order to join a conference, but if you want to do anything beyond join (schedule a conference, participate in a group chat, control participants), you have to have the app downloaded and installed. The app that you have to download in order to launch a conference is a memory hog, and slows down a computer's boot up time.
    • The add-in for Microsoft Outlook is particularly clunky. It helps you add scheduled conference calls/video conferences to your Outlook calendar, but it can cause Outlook to crash, and creates a really slow open time for Outlook. If you can avoid downloading the Outlook Add-In, I would.
    • No built-in screen sharing capabilities.
    Incentivized
    Read full review
    Google
    • One major one — I always say that we cannot send attachments during the meeting. Teams has that, so I believe Google should add that as well. Because you can have the conversation in the messages, but you can’t provide a file. So let’s say I have a technical conversation with someone, and I want to share a document, like an architecture diagram — I cannot send it. We have to use Gmail or Drive for that. It can be integrated for sure, so that’s an improvement that definitely can be done.
    Incentivized
    Read full review
    Likelihood to Renew
    Amazon AWS
    No answers on this topic
    Google
    This app is still having a lot of redundant features as compared to other industry apps such as Zoom and Webex which offers much more on the functionality side along with the option to have greater user access control to the admin/host of the meetings. A sense of interaction is always found to be missing in Google meet which can be easily adopted in the Zoom
    Read full review
    Usability
    Amazon AWS
    No answers on this topic
    Google
    Google Meet is very easy and simple to use. I can schedule a meeting right on my calendar - it literally takes a few seconds. There is no additional app I have to open to schedule anything. Guests can click on the link easily to join any meetings. 10/10!
    Incentivized
    Read full review
    Support Rating
    Amazon AWS
    They were very supportive in answering all of our questions when we had problems. Their in-person calls but their support site also had a full set of information that can answer a good portion of your questions before you have to pick up the phone. But when you, you will get good service.
    Incentivized
    Read full review
    Google
    Google does a great job of providing tech support for this product, as it does many others. Similarly, Google has FAQs that cover a large amount of issues faced by users. Problems have not persisted in our use of this product. Problems are resolved quickly and easily, with or without personal Google support.
    Incentivized
    Read full review
    Alternatives Considered
    Amazon AWS
    Better than Skype for Business in terms of loading the application onto your device. Skype had crashing issues always and those are comparatively low when using Amazon Chime. Amazon chime is fast and easy to work with while collaborating and setting up meetings. The audio and video quality are better than Skype for Business.
    Incentivized
    Read full review
    Google
    I use Microsoft Teams, but obviously Google Meet is much better than that because there are some challenges which I see as part of this. One of the main pros that I see here is that in Google Meet, whenever you have all those recordings as part of the Google Suite, you have those recordings stored in Google types. So that's the same Google product and everything stays in the same thing.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Amazon AWS
    No answers on this topic
    Google
    I wasn't involved in the unit pricing factor. So far I used Google meet in the office where I got access to all these Google applications including the Google Meet feature. So I wasn't involved much in this pricing factor of Google Meet and also regarding the contact terms of the product.
    Read full review
    Professional Services
    Amazon AWS
    No answers on this topic
    Google
    This is very good in the professional services as I started using this first for the professional service only. While using this Google Meet itself gives a professional feel as the UI works in a professional way. The video background modification, multi-screen feature, and some other features help in professional service.
    Read full review
    Return on Investment
    Amazon AWS
    • The positive ROI is Amazon Chime helps make our sales reps more professional in their calls leading to an increase in closed/won deals.
    • Amazon Chime has increased overall morale across our sales team because it has greatly improved our call processes when compared to other tools we've used in the past.
    Incentivized
    Read full review
    Google
    • It's definitely the way that we engage with our customers and each other. So I think it's really good that it can help you bring remote people together and feel like you've met with them online. And then when you meet them in person you're like, this tracks, this definitely coincides with who I saw online. So it definitely is a really good platform to just bring people together, but remotely.
    Incentivized
    Read full review
    ScreenShots