32 Ratings
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Score 8.5 out of 100
28 Ratings
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Score 7 out of 100

Likelihood to Recommend

Amazon Chime

Amazon Chime is a superior alternative to other free video conference/conference call programs. The call and video quality are great, and you can have multiple participants on both video and call. It's well suited for an organization that wants an affordable option for video and conference calls, but may not be appropriate for organizations with limited budgets or those who do very little conferencing.
Emma McCarthy | TrustRadius Reviewer

Liferay Digital Experience Platform (DXP)

Liferay Portal is a framework which comes with a fine grained security/permission model, (Web) Content Management, Authentication and Authorization, outbox portlets with different features to manage content or users. So if any business application has below questions then I can recommend not to use Liferay as a platform.
  • Application is big but not content or user driven.
  • Application with few static contents.
  • Application with batch transactions(DB) i.e. insert , update db records in batch.
  • Application with ERP capabilities.
  • Application with Big Data support.
Varun Shah | TrustRadius Reviewer

Feature Rating Comparison

Performance & Compatibility of Online Events Software

Amazon Chime
8.6
Liferay Digital Experience Platform (DXP)
High quality audio
Amazon Chime
8.9
Liferay Digital Experience Platform (DXP)
High quality video
Amazon Chime
8.8
Liferay Digital Experience Platform (DXP)
Low bandwidth requirements
Amazon Chime
8.4
Liferay Digital Experience Platform (DXP)
Mobile support
Amazon Chime
8.2
Liferay Digital Experience Platform (DXP)

Screen Sharing

Amazon Chime
8.6
Liferay Digital Experience Platform (DXP)
Desktop sharing
Amazon Chime
9.2
Liferay Digital Experience Platform (DXP)
Whiteboards
Amazon Chime
8.0
Liferay Digital Experience Platform (DXP)

Online Meetings / Events

Amazon Chime
9.1
Liferay Digital Experience Platform (DXP)
Calendar integration
Amazon Chime
9.0
Liferay Digital Experience Platform (DXP)
Meeting initiation
Amazon Chime
8.8
Liferay Digital Experience Platform (DXP)
Integrates with social media
Amazon Chime
9.5
Liferay Digital Experience Platform (DXP)
Record meetings / events
Amazon Chime
8.8
Liferay Digital Experience Platform (DXP)
Slideshows
Amazon Chime
9.3
Liferay Digital Experience Platform (DXP)

Online Events Collaboration

Amazon Chime
9.4
Liferay Digital Experience Platform (DXP)
Live chat
Amazon Chime
9.1
Liferay Digital Experience Platform (DXP)
Audience polling
Amazon Chime
9.8
Liferay Digital Experience Platform (DXP)
Q&A
Amazon Chime
9.1
Liferay Digital Experience Platform (DXP)

Online Events Security

Amazon Chime
9.2
Liferay Digital Experience Platform (DXP)
User authentication
Amazon Chime
9.4
Liferay Digital Experience Platform (DXP)
Participant roles & permissions
Amazon Chime
8.8
Liferay Digital Experience Platform (DXP)
Confidential attendee list
Amazon Chime
9.4
Liferay Digital Experience Platform (DXP)

Pros

Amazon Chime

  • Connectivity reliability was a key buying factor for my organization.
  • We integrated Amazon Chime with our CRM making the call and recording process seamless for all of our sales reps.
  • Implementation across our organization was a quick turnaround due to good customer service from the supplier.
Anonymous | TrustRadius Reviewer

Liferay Digital Experience Platform (DXP)

  • Theming
  • Customization based on user roles
  • Content Management
  • Flexibility
Jake Smith | TrustRadius Reviewer

Cons

Amazon Chime

  • I would like to see a feature to allow people to pre-register for web-conferencing. There has been at least one incident in which no one showed up to a webinar. I don't know if no one intended to join, if something was wrong with the invitation, or if there was user error on the organizer's end.
Anonymous | TrustRadius Reviewer

Liferay Digital Experience Platform (DXP)

  • Portal Security: It has good security model but in few areas it requires improvement.
  • Encrypt LDAP passwords on import
  • Log in should be via SSL by default
  • Upgrade/patch process should include an alert in the control panel
  • Add virus scan for uploaded files
  • Server Administration
  • Garbage Collector should be able to be scheduled to run from the control panel
  • Reindexing should be able to be scheduled from the control panel
  • Provide GUI to change the default Liferay favorite icon to any desired logo
  • LDAP mapping GUI to custom Liferay attributes
  • Configurations: Less configurations from properties files and provide more GUI to update from control panel.
Varun Shah | TrustRadius Reviewer

Likelihood to Renew

Amazon Chime

No score
No answers yet
No answers on this topic

Liferay Digital Experience Platform (DXP)

Liferay Digital Experience Platform (DXP) 10.0
Based on 1 answer
We are currently using Liferay Portal and plan to keep using it.
Varun Shah | TrustRadius Reviewer

Support Rating

Amazon Chime

Amazon Chime 8.3
Based on 16 answers
They were very supportive in answering all of our questions when we had problems. Their in-person calls but their support site also had a full set of information that can answer a good portion of your questions before you have to pick up the phone. But when you, you will get good service.
Anonymous | TrustRadius Reviewer

Liferay Digital Experience Platform (DXP)

No score
No answers yet
No answers on this topic

Alternatives Considered

Amazon Chime

Amazon's Chime is lightweight and has easy integrations with Slack. Cloud Trail has good call reports, doesn't take time to load compared to other products that I have tried. Its APIs exposed by Amazon are really helpful to customize. The shift from one user to another for screen sharing, remote control work with no hindrances.
Anonymous | TrustRadius Reviewer

Liferay Digital Experience Platform (DXP)

Great choice for Java based enterprise organizations. Liferay is on the heavier side of CMS systems, and it excels in larger projects but is a waste of time for smaller projects.
Jake Smith | TrustRadius Reviewer

Return on Investment

Amazon Chime

  • Anytime that my teams do not have to have that frustrating first 5 minutes of a call asked if everyone can hear and are you on, makes life so much better and starts the meeting off on a positive note.
  • Knowing that Chime is very reliable, domestic and international, gives me some peace of mind that my teams and I are in good hands. Communication is vital for our business and I feel confident in Chime.
  • I would like our company as a whole using the same vendor for online conferences. We constantly try to streamline our vendor list, but I do understand the interface criticism. Amazon has never been known for its design aesthetic and user experience.
Anonymous | TrustRadius Reviewer

Liferay Digital Experience Platform (DXP)

  • Can reduce IT costs eventually.
  • Increases upfront costs due to technical knowledge needed for initial setup and maintenance.
  • Hard to analyze ROI until after it's totally implemented.
Jake Smith | TrustRadius Reviewer

Screenshots

Pricing Details

Amazon Chime

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Amazon Chime Editions & Modules

Edition
Meetings - BasicFree
Meetings - Pro3.002
Business Calling - Inbound$0.0022163
Business Calling - OutboundCountry Dependent3
Business Calling - Receive TextFree4
Business Calling - Send TextCountry Dependent
Business Calling - Phone Numbers1.006
  1. *per user per day
  2. per minute
  3. US Only
  4. per number per month, US Only
Additional Pricing Details
*up to $15.00 per user per month

Liferay Digital Experience Platform (DXP)

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Liferay Digital Experience Platform (DXP) Editions & Modules

Additional Pricing Details
Email sales@liferay.com for pricing information.

Rating Summary

Likelihood to Recommend

Amazon Chime
8.6
Liferay Digital Experience Platform (DXP)
7.0

Likelihood to Renew

Amazon Chime
Liferay Digital Experience Platform (DXP)
10.0

Support Rating

Amazon Chime
8.3
Liferay Digital Experience Platform (DXP)

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