Amazon Elastic Compute Cloud (Amazon EC2) is a web service that provides secure, resizable compute capacity in the cloud. Users can launch instances with a variety of OSs, load them with custom application environments, manage network access permissions, and run images on multiple systems.
$0.01
per IP address with a running instance per hour on a pro rata basis
Rackspace Managed Hosting
Score 8.7 out of 10
N/A
Rackspace Managed Hosting is cloud computing company Rackspace's managed IT services and IaaS offering. Its infrastructure options include bare metal servers, virtual single-shared servers, and cloud multi-tenant environments.
$23
per month
Pricing
Amazon Elastic Compute Cloud (EC2)
Rackspace Managed Hosting
Editions & Modules
Data Transfer
$0.00 - $0.09
per GB
On-Demand
$0.0042 - $6.528
per Hour
EBS-Optimized Instances
$0.005
per IP address with a running instance per hour on a pro rata basis
If you want to scale your product very far, AWS is the tool to use – no doubt. It takes a lot longer to use than other products and is not trivial to use, but I have confidence my products can scale to meet the demands of millions of people with AWS. I do not have the same …
Rackspace is a premier IaaS company with vast resources and an excellent reputation for reliability and support.
We have used AWS and Rackspace extensively over the last 10 years, while trying other providers for smaller, less mission critical, requirements. Rackspace has been …
Suitable for companies that are looking for performance at a competitive price, flexibility to switch instance type even with RI, flexibility to add-on IOPS, option to lower running cost with the regular introduction of new instance type that comes with higher performance but at a lower cost.
Rackspace is very well suited as a IaaS (Infrastructure as a Service) provider, particularly when you're planning on leaving the infrastructure up for a period of time. They seem to focus a bit more on that aspect of infrastructure. That is to say, they seem to promote running servers for longer periods of time and not spinning up/shutting down servers frequently based on usage spikes. While, they do support that sort of availability -- they don't have features built into their offering, necessarily, that make it a lot easier to implement. Our experiences with Rackspace have been 100% around their cloud platform, but they have another entire part of their business that is centered around hosting/maintaining/supporting physical hardware (bare metal). They have had a great reputation over the last several years (10+) for being top-notch providers in this space, which is one reason we even considered them for our Cloud-based hosting needs. We don't have any direct experience with their "bare metal" offerings, but their reputation is certainly great, and worth noting.
Fanatical Support - I can't stress how great their team is. Not only are they knowledgeable, whenever I call in (during the day or in the middle of the night), I never have to wait more than a minute to speak to someone.
Webmail, Hosted Exchange, and Office365 Support - As an IT team of one, Rackspace's cloud solution and migration team has really helped me over the years to minimize issues for users, but also provide a reliable and flexible email platform.
The choices on AMIs, instance types and additional configuration can be overwhelming for any non-DevOps person.
The pricing information should be more clear (than only providing the hourly cost) when launching the instance. AWS DynamoDB gives an estimated monthly cost when creating tables, and I would love to see similar cost estimation showing on EC2 instances individually, as not all developers gets access to the actual bills.
The term for reserving instances are at least 12 months. With instance types changing so fast and better instances coming out every other day, it's really hard to commit to an existing instance type for 1 or more years at a time.
Latest outage 12/2/22 and counting over 75 hours - in my opinion, support has been miserable. In my experience, there's little/no communication regarding the problem or cause. No support. In my opinion, erroneous advice. Virtually NOTHING for users. I feel we've been abandoned.
Outage appears to have been caused by unpatched servers & no backup servers
In my opinion, NO COMPANY should trust their data or services to a nonresponsive company like Rackspace.
In my experience, there are NO published policies/practices re: server maintenance (patching) to mitigate hacking, NO published policies/practices re: backup servers in the event of problems. I feel it's stupid of me as a user to have chosen to trust them with critical services
If I wake tomorrow completely incapable of managing a client cloud operation, our dedicated Rackspace Cloud Engineering Team is deployable as literal extension of our business, immediately addressing all needs and requirements without cause of business disruption for our consultancy, and more importantly for the mission-critical ones of our clients. For this reason alone, Rackspace is our choice of choices!
You an start using EC2 instances immediately, is so easy and intuitive to start using them, EC2 has wizard to create the EC2 instances in the web browser or if you are code savvy you can create them with simple line in the CLI or using an SDK. Once you are comfortable using EC2, you can even automate the process.
The company does not put as much focus on usability as other cloud competitors and it is kind of clear. It would be good to take a quarter and gather intense feedback, and then another quarter and focus purely on UI enhancements and backend interoperability
AWS's support is good overall. Not outstanding, but better than average. We have had very little reason to engage with AWS support but in our limited experience, the staff has been knowledgeable, timely and helpful. The only negative is actually initiating a service request can be a bit of a pain.
Amazon EC2 is super flexible compared to the PaaS offerings like Heroku Platform and Google App Engine since with Amazon EC2, we have access to the terminal. In terms of pricing, it's basically just the same as Google Compute Engine. The deciding factor is Amazon EC2's native integration with other AWS services since they're all in the same cloud platform.
LiquidWeb or Amazon both offer some products that could be considered similar. I will say though, after years of dealing with Rackspace, their service is what always has me coming back. Their support is typically so much better than other vendors that I hesitate to use other vendors. Pricing might be cheaper, but when you have an issue and need it resolved ASAP, then Rackspace has come through in the majority of cases for me.
It reduced the need for heavy on-premises instances. Also, it completely eliminates maintenance of the machine. Their SLA criteria are also matching business needs. Overall IAAS is the best option when information is not so crucial to post on the cloud.
It makes both horizontal and vertical scaling really easy. This keeps your infrastructure up and running even while you are increasing the capacity or facing more traffic. This leads to having better customer satisfaction.
If you do not choose your instance type suitable for your business, it may incur lots of extra costs.
